# Page 5 | Apple Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Apple Pay the right Mobile Banking solution for you? Explore 840 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212840/Apple-Pay/reviews

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Apple Pay

4.7 (840)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Apple Pay

## Showing most helpful reviews

Showing 101-125 of 840 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SN

Salah N.  
HR  
Capital Markets  
Used the software for: 1-2 years

### "Apple is the best company"

July 21, 2023

5.0

There is no doubt about anything through Apple because Apple does everything so that we feel happy. Apple is always distinguished by it a lot in all challenges and good interests and development is always very good and Apple is very safe for privacy

Pros

Speed ​​​​and constant notifications at the moment of payment, and it also facilitates the method of payment. Apple is one of the best companies that I love very much, and I do not want to associate Apple with any company because it is the best in excellence

Cons

I think that nothing is missing because Apple always loves excellence and also has a strong program in development and challenges and every day something great happens from Apple I do not think that there is a company like Apple because Apple is the best for me

Review Source

Dan C.  
Producer Scripted Development  
Motion Pictures and Film  
Used the software for: 2+ years

### "Apply Pay is the easiest, fastest way to pay...when it's available."

July 20, 2021

5.0

Apple Pay is my favorite way to tender a payment with my smartphone. But until it finds more footing among vendors than it already has, it will remain a less used option than it could be.

Pros

Apple Pay is the easiest and fastest way to pay at any retail or mobile site where it is available. Setup is fast and completing a purchase is usually as simple placing a fingertip on the Touch ID sensor. My understanding of Touch ID and Face ID security gives me confidence that someone getting ahold of my iPhone wouldn't compromise my Apple Pay. I love that a double-tap brings up the payment options. Fast and intuitive. The receipt and record keeping is also strong and simple.

Cons

Apple Pay doesn't seem to have found as much market saturation as I would like. While many retailers accept, many also do not. Since Apple Pay acts as duplicate route to other payment methods for me (debit card, etc), this absence is not a big deal as long as I have another form of that payment on hand. But the lack of Apple Pay at many larger retailers does make it less useful. I also wish the double-tap method didn't rely on the phone being "locked," and that from the home screen there was a slightly faster way to access Apple Pay without winding through apps.

Review Source

GP

Gianpiero P.  
Cyber Security Analyst  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Avvia avvicina e paga"

October 10, 2023

5.0

avevo paura inizialmente a pagare tramite cellulare, poi graziea anche alla sicurezza data dal mio iphone mi sono fatto coraggio ed ora è il mio sistema primario di pagamento

Pros

la configurazione è ben guidata; una volta completata ed inserito la prima tessera, ho impostato un tasto rapido ho avvicinato il polso/cellulare (ho entrambi i device) al pos ed ho pagato. Niente più niente meno. Fa il suo dovere con enorme facilità

Cons

nulla da segnalare è perfetto per il suo scopo

Review Source

OS

Obrian S.  
Surveyor  
Civil Engineering  
Used the software for: 2+ years

### "Apple Pay is Breathtaking"

January 9, 2022

5.0

my overall experience with apple pay is great makes life a whole lot simple and that's what human been love about the way technology always getting better by the years goes by....

Pros

What i really loves with apple pay is that apple integrate it with everything in its eco system even with the new apple watch where i can simply touch the face of my watch to any point of sale device and easily make payments which is super great with this whole pandemic i really love that where i dont have to touch anything other than the face of my watch, plus apple pay makes payment whole lot simple because every one always have their phone in there hands so to just switch to apple pay from the phone is a whole lot simple other than a female reaching in to their bags or purse and a man digging through their back pocket searching for a credit card and what not its just simple....

Cons

What i dont like about apple pay is that adding the card is sometimes challenging i wish it was a bit more simple but once the card is added its there for every to use....

Review Source

Natália G.  
EDS Engineer  
Automotive  
Used the software for: 2+ years

### "Speed"

April 13, 2023

5.0

Pros

Apple Pay can complete transactions quickly, making it a time-efficient payment method for both customers and businesses.

Cons

Difficulty selecting the right card: When users have multiple cards registered in Apple Pay, it can be challenging to select the correct card for a particular transaction. This can cause confusion and delay payment, especially in situations when payment needs to be done quickly.

Review Source

James J.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Apple Pay Saves the Day!"

February 1, 2022

5.0

With the way the world is now 2022, I have loved the Apple pay contactless Purchasing , and the User friendly Software use and , I know that this is the future of contactless Shopping and, Buying on line, it will be like this and More Im Hoping into the Future of Technology because I know that Apple Will be in the Forefront of the Industry.

Pros

I love this Apple software , I have been an Apple user for years since 2009, I love My Phone, My Mac Book Pro, Apple Watch, Ect. I Love how Apple Has the User friendly Software for old People to even Get to use, I love the technology that evolves with the Times, and the Updates that Continue to improve the Apple Experience . Apple Pay Has had me so comfortable to use with my Phone, no Touching anything! I am a Apple Believer for Ever, because the Software that is in all Apple Product are the most Advanced Software out .

Cons

The Only thing I have con's about with Software is the thought of it being so Easy to use and Maybe easy to Hack? because there are a lot of Hackers out there , But Have not had a Problem yet, I just Know that Apple also has antivirus Software that is Second to None!

Review Source

FD

Filippo D.  
Tersicoreo  
Performing Arts  
Used the software for: 2+ years

### "Semplicemente ottima "

December 14, 2023

5.0

Pratico e veloce per i pagamenti di tutti i giorni, sia in store fisici che online.

Pros

Comoda, sicura e affidabile. Apple Pay mi permette di pagare senza la carta fisica. Un sistema rapido e veloce, ma soprattutto sicuro! Ottima l’esperienza con il servizio clienti, capace di risolvere ogni problematica in breve tempo.

Cons

Non ho trovato nessun lato negativo nell’utilizzo di Apple Pay.

Switched from

[Carta](https://www.capterra.com/p/220278/Carta/)

In generale perché questo metodo di pagamento mi risulta più pratico nel quotidiano.

Review Source

VH

Vicki H.  
N/A  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "$1000 Apple Pay/Apple Cash is a SCAM - Has anyone else experienced this???"

January 17, 2023

1.0

The first time I tried to use this app Apple Pay scammed $1000 from me, locked my account, and will not return the money to me. I was scammed by Apple Pay/Apple Cash out of $1000. They have been absolutely unbelievably unhelpful to me and refuse to return my money to me or unlock my Apply Pay account, not only are they telling me my account will stay locked, but they are also telling me that they will not return my money, and messed up my apps on my I Phone. I have disputed the charges through my bank, and reported them to the Better Business Bureau, short of them being able to help me I am out the $1000 that I worked for as a single mother, that is money I needed to provide for my children and Apply Pay refuses to help me by returning my money. Has anyone else experienced this issue with Apple Pay/Apple Cash that would have any other suggestions for me on how to get my money back from these scammers?

Pros

There is nothing I like and nothing positive I have to say about Apple Pay/Apple cash after they scammed my money from me.

Cons

Customer service has been unbelievably rude, and unhelpful, kept leaving me on hold and then hanging up on me.

Reason for choosing Apple Pay

There was no alternative product

Review Source

FD

Francesco D.  
Studente  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Pagamenti elettronici"

April 10, 2024

5.0

Sono molto contento è continuerò ad utilizzarla.

Pros

Mi è piaciuta molto l'applicazione perché risulta molto intuitiva e facile da utilizzare. Risulta inoltre molto utile per ogni tipo di pagamento, facile e veloce.

Cons

Sono soddisfatto di tutte le sue funzionalità, l'unica cosa che sarebbe utile è l'eliminazione automatica di biglietti o tickets dopo la loro data di utilizzo.

Review Source

VR

Verified Reviewer  
Manager  
Entertainment  
Used the software for: 1-2 years

### "Apple Pay is the Easiest Way"

March 30, 2021

4.0

It's been a great experience. I don't know of any other app or software that can top the convenience and ease of using Apple Pay .

Pros

Apple Pay has definitely made handling my payments easily. It has saved me time when checking out and is the most convenient contactless method during this pandemic. Even any payments or receipts that make for work and the business are followed through well. I highly recommend it to everyone!

Cons

I have never experienced any difficulties or insecurities when using Apple Pay. I honestly love it so much.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I own an iPhone and so having the quick convenience of just using my face and tapping a few things sounded way better to me!

Review Source

MD

Mario D.  
Cameriere di Sala  
Restaurants  
Used the software for: 1-2 years

### "Semplificazione dei pagamenti con Apple Pay: un'esperienza fluida e sicura"

October 11, 2023

4.0

In conclusione, Apple Pay offre un modo moderno, sicuro e conveniente per effettuare pagamenti, sia di persona che online. La sua facilità d'uso, le funzionalità di sicurezza lo rendono una scelta eccezionale per chiunque cerchi una soluzione affidabile di pagamento mobile.

Pros

Una delle caratteristiche distintive di Apple Pay è la sua facilità d'uso. Configurare Apple Pay sul tuo dispositivo Apple, sia esso un iPhone, iPad o Apple Watch, è un processo semplice. Gli utenti possono aggiungere le proprie carte di credito o debito all'app Wallet ed effettuare pagamenti presso i commercianti supportati con un semplice tocco.

Cons

Alcuni utenti hanno espresso preoccupazioni riguardo all'accessibilità e all'adozione di Apple Pay. Nonostante la crescente diffusione, il servizio potrebbe non essere ancora disponibile in alcune regioni o presso alcuni rivenditori. Questo può limitare l'utilità di Apple Pay per alcuni utenti che preferirebbero una maggiore copertura e accessibilità.

Review Source

AP

Aaron P.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Fantastic digital wallet with robust payment support"

July 21, 2021

5.0

If a merchant accepts Apple Pay, I always use it. Being able to simply tap my iPhone or Apple Watch on a credit card reader is a real joy to do. Both iPhone and Apple Watch vibrate slightly and ding when the transaction has completed, so you never have to wonder if you tapped correctly. While Apple Pay isn't revolutionary, it is a ton of fun to use.

Pros

Apple Pay is fun and easy to use. All iPhones since the iPhone 6 support Apple Pay, all you need is to add your credit or debit card to the built-in wallet app. Apple Pay supports a huge assortment of credit cards and bans; most of which can be added to the wallet by simply pointing the iPhone camera at your credit or debit card. Once added to your iPhone wallet, you can easily chose which payment method to use for each transaction. In addition, you can use your Apple Watch for Apple Pay - all you need to do is tap your Watch to the credit card reader, you don't even need to pull your iPhone out.

Cons

The biggest downside to Apple Pay is that the merchant you are purchasing from must support Apple Pay. Fortunately, Apple Pay is just another form of NFC payment, so any merchant that supports NFC payments will most likely support Apple Pay.

Alternatives considered

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/)

Reason for choosing Apple Pay

I chose Apple Pay simply because I have Apple products and not Android or Samsung products.

Review Source

Jerad C.  
Freelance photographer  
Photography  
Used the software for: 2+ years

### "My experience "

March 6, 2022

3.0

Pros

I will say that there were numerous times I forgot my wallet at home and then I would be nearly out of gas and then I would remember, when I had my iPhone, apple pay. It is convenient when least expected.

Cons

Irregardless of the convenience, there was quit a bit of issues I would run into, however, apple pay isn't the only platform with the issues I'm referring to. There are still a lot of banks that dont support nfc payments, which is an inconvenience, especiallly where covid has made most everything "contactless".

Review Source

Pedro C.  
PC&L  
Automotive  
Used the software for: 2+ years

### "Pagar com segurança "

April 1, 2023

5.0

Pros

A segurança do sistema de pagamento do Apple Pay é o seu ponto mais forte.

Cons

O sistema Apple Pay ainda não está disponível na totalidade em todos os países.

Review Source

JMD

Julio Mario D.  
Fractional CFO  
Accounting  
Used the software for: 1-2 years

### "Best App ever built"

December 28, 2023

5.0

I use it nearly everyday, I go out without my normal cards, and feel it is very safe guarding my information.

Pros

I can leave my house without a wallet, and I feel that it is somehow very safe, protecting my info.

Cons

I think it should provide the service for non apple devices as well.

Switched from

[Samsung Pay](https://www.capterra.com/p/213917/Samsung-Pay/)

It didn't provide support for my current cards, so couldn't use it

Review Source

VR

Verified Reviewer  
Bartender  
Restaurants  
Used the software for: 2+ years

### "Apple Pay Review 2021"

January 29, 2021

5.0

I love it. Paying for food with facial recognition and tapping my phone is the new normal for me. Highly recommend anyone and everyone to use this app as it has saved me a few times where I needed money and had forgotten my hardcopy wallet. but thanks to Apple I had my digital one!

Pros

It honestly still blows my mind how things like this exist in my lifetime. I am a bartender, and the amount of people that pay with their watch or their phone is around 50% nowadays. It is so simple to use and you do not have to carry around a wallet anymore. It is easy to store multiple cards, so you basically just have your wallet on your phone. Seriously, this app could not be easier to use. Apple did an amazing job figuring out this one.

Cons

Nothing. I have nothing bad to say about an app that has saved me multiple times when I have been out and about and have forgotten my wallet / don't have cash on me. There is almost no excuse now for the phrase "I left my wallet at home". You can pay from anywhere, anytime with two clicks of a button.

Review Source

VR

Verified Reviewer  
Digital Executive  
Marketing and Advertising  
Used the software for: 1-2 years

### "Best & fast payment solution "

March 31, 2023

5.0

I am happy and feel staisfied using it. It replaced Paypal which was a strong product

Pros

Never has the payment cancelled or slow process and that is best thing about it

Cons

Apple credit should be available worldwide and not just in United states

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

It is fast secure and easy to operate

Review Source

Anilu V.  
Anilu Verde  
Education Management  
Used the software for: 1-2 years

### "No issue anymore when I forget my wallet! "

August 15, 2022

5.0

Pros

A characteristic that I really value on my day to day is Travel Express Mode for the TFL. London is a city on the move so getting the card ready all the time before getting on public transport is essential… so apply pay comes extremely handy. The Latest transaction section is very clear and easy to understand. You can easily access through wallet to all of your registered cards without the need to go to your specific bank app. Shopping is very easy too, more efficient and less spaces of information to fill in.

Cons

So far I haven’t personally experienced it, but I’ve heard of Apple Pay compromising security when in public WiFi.

Review Source

AAJ

Ahsen Ali J.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Pay products you buy via apple online or inshop on payment terminal"

February 20, 2022

5.0

Best way to pay product online or in store by ur phone iOS device like iPhone. You dont need to have creditcard with you as it is saved in your Apple device and can play via Apple Pay if it is supported by the seller or eshoper or market via terminal. Saves alot of time and takes seconds to make transaction securly and quickly.

Pros

Its very simple and easy to use. Secure and quick way to pay online shopping/product or pay via terminal in shop.

Cons

Nothing, everything works fine, quick and reliable. Saves alot of time.

Alternatives considered

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Apple Pay

I use both, i use more devices not iPhone but Android as well so i can use google pay and apple pay as well. Both are very convenint

Review Source

Karim H.  
Beauty Supply  
Apparel & Fashion  
Used the software for: 2+ years

### "Apple Pay Review"

May 29, 2022

5.0

Paying is much easier with Apple Pay, and I would say at least an hour off my life has been added for not wasting time paying in other ways.

Pros

I liked how you can put your phone up to a gas pump or a card scanner, and it will read your apple pay & automatically pay for you. Most shopping websites also allow apple pay.

Cons

There are no missing features on this, works perfectly and is a system app by Apple. Can be used for money transfers.

Review Source

Ngalla B.  
Software Consultant  
Computer Software  
Used the software for: 2+ years

### "Apple pay"

November 23, 2022

5.0

Pros

It's really good to have all your payment details in one place. Easy checkout and fast payments.

Cons

Only available for people who are apple users given the fact that apple devices are few and not used by many.

Review Source

TC

Tonya C.  
Caregiver  
Hospitality  
Used the software for: 2+ years

### "Love my apple pay!!!"

March 17, 2022

5.0

It makes running a small buisness a piece of cake. I love how easy it is to use and make my every day purchases and love how private it is too and that it requires literally a touch of

Pros

It’s easy to navigate! I literally control my apple pay with my finger it’s literally that easy to use! It saves all my billing and card information for faster checkout for any payment and purchase I make on my phone. I use apple pay almost daily and I can personally say I love it and it’s super user friendly!

Cons

There hasn’t been anything I personally haven’t liked yet about Apple Pay. I love my iPhone and I also like apple pay. It makes buying things online SO much easier than trying to find a different card for each different account every time I order something online and makes it faster and a lot more user friendly than most other venues for making purchases online

Review Source

Tikisha S.  
Lead Customer Service Representative  
Financial Services  
Used the software for: 2+ years

### "ApplePay is very convenient to use"

May 5, 2022

5.0

Overall I like ApplePay, it’s very easy to use & navigate.

Pros

I love the fact that in my really tiring days when I’m online shopping & I see something that I want to buy & that apple pay option comes up, all I have to do is double tap. No getting up looking for the card or logging in to a website is required.

Cons

What I don’t like is that every time you reset your phone you have to re enter all of the security codes for each card. They should at least keep one full card on file.

Switched from

[Cash App](https://www.capterra.com/p/246167/Cash-App/)

The persons that I have came across preferred to use Apple Pay as their preferred transaction app.

Review Source

JL

Jussi L.  
Author - Facilitator - Coach  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Apple pay is the safest and easiest way to pay"

April 1, 2024

5.0

I have had only a very positive experience with Apple Pay. It has never failed, it's safe and secure and feels that I am in control.

Pros

The ease of setup, use and monitoring of expenses paid by Apple Pay is second to none. Using Apple Watch with Apple Pay is a breeze and makes things so much easier. Also online shopping with Apple Pay is easier and feels more secure and safe than any other method.

Cons

Not all retail stores and online shops accept it.

Alternatives considered

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Apple Pay

Google is not trustworthy and safe, and it is way simpler to set up and use than Apple Pay.

Review Source

AA

Amipa A.  
Pr manager  
Investment Banking  
Used the software for: 2+ years

### "Saved me from buying a wallet Now I have my wallet in my phone "

March 22, 2022

5.0

Well, am a person who always lose their wallet and keys and cards, if you are like me then scan up your card over your iphone and start using this service, apple pay saved me time looking for my visa card to pay and saved the cashier counting money, i wish they would do such services even for ID cards

Pros

Seriously this invention saved me from buying a wallet and losing my banking cards, all what you need is ur Iphone and scan up ur visa card then add the details manually and your good to go, you latterly can buy anything with just a tap and double click the side button of the phone and its purchased you dont need to present your card physically

Cons

Is it bad to say nothing, just one little thing not sure if it would relate but some shops doesn't support this service

Review Source

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