# Page 8 | Apple Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Apple Pay the right Mobile Banking solution for you? Explore 840 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212840/Apple-Pay/reviews

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Apple Pay

4.7 (840)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Apple Pay

## Showing most helpful reviews

Showing 176-200 of 840 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KA

Karima A.  
Supervisor  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Easy payment "

March 28, 2024

5.0

Pros

I’m using Apple Pay every single day and since that my life got easy as someone doesn’t like to pay by cash and take their card everywhere

Cons

There’s nothing no not like about Apple Pay

Review Source

SB

Stephanie B.  
Cashier  
Retail  
Used the software for: 2+ years

### "Great for stores equipped for this payment type. "

February 15, 2022

5.0

Apple Pay has increased the revenue out retail store averages monthly .

Pros

Apple Pay is accepted at numerous stores, negates the need to carry a physical card and keeps digital receipts for purchases. Customers are able to use this as a primary payment method or as an emergency in the event the physical card has issues.

Cons

It is not accepted at every store quite yet, there are places such as Walmart not equipped for this payment type. Also when using the tap to pay feature it frequently reads card error if not done as precise as needed

Review Source

AP

Adity P.  
Research Assistant  
Research  
Used the software for: 2+ years

### "Great tool for card-less payments"

April 5, 2022

4.0

Pros

I like how sometimes you can forget your wallet and yet you can make payments for almost everything using your mobile phones. They payments are super fast and are accepted almost everywhere. You can also store multiple payment methods and use it online to pay on multiple apps.

Cons

I don't like how sometimes Apple Pay won't get activated on your phone when you are pointing it towards the terminal, this can often get very frustrating.

Review Source

VR

Verified Reviewer  
CPO  
Information Technology and Services  
Used the software for: 2+ years

### "Best way to pay "

August 18, 2021

5.0

Pros

So easy to use, so simple and so easy to implement. Apple pay is how payments should be done. No faff, no fuss just simplicity and practically

Cons

Not all things fit their form perfectly and there is not the right scope for customisation

Review Source

Toni Lee T.  
Graphic Designer  
Printing  
Used the software for: 2+ years

### "Nothing But good things to say!"

August 4, 2022

5.0

Pros

Apple Pay ROCKS! Cash back the next day, great financing rates.

Cons

I cant say I have found anything to complain about.

Review Source

VR

Verified Reviewer  
Hotel Manger  
Hospitality  
Used the software for: 1-2 years

### "Easy to Use"

November 24, 2021

5.0

Pros

Apple Pay is fantastic and makes it easy to pay with NFC. There are many people that use their phone or Apple Watch to pay and it is a fast and contactless experience.

Cons

I wish it was possible to see full credit card number when credit cards are stored into Apple Pay.

Review Source

RW

Regan W.  
Customer service representative  
Retail  
Used the software for: 2+ years

### "My Apple Pay review "

November 21, 2022

5.0

My overall experience with Apple Pay is excellent! I love how easy and fast it is to pay when you’re on the go.

Pros

I love that when I’m shopping online or in person, I have the option to use Apple Pay. Especially when I’m out shopping, if not all, most stores have this option. It’s so much easier than using cash, or a credit card. It’s so convenient and fast to use when you’re in a rush. Their customer service is excellent as well!

Cons

I have no complaints about Apple Pay. I use it daily/weekly. I’ve never had any issues.

Review Source

KK

Katherine K.  
Office Support Assistant  
Education Management  
Used the software for: 2+ years

### "Apply Pay"

January 18, 2022

5.0

Overall very positive.

Pros

I love apple pay. i have had no issues with it and the only thing I would complain about is I wish more locations where I currently live accepted apply pay, as where I live they are only just starting to use contactless payments.

Cons

I don't have any complaints, except perhaps I wish you didn't HAVE to set up apple pay to use apple wallet. My mother doesn't want to use apple pay (even though I love it) and so can't seem to use apple wallet to store things like plane tickets.

Review Source

VP

Veronica P.  
Sviluppatore software  
Alternative Dispute Resolution  
Used the software for: 2+ years

### "Fantastico! Mai più senza "

October 18, 2023

5.0

Pros

Apple mi piace come lavora , è precisa, professionale, intuitiva, è all’avanguardia.E poi con un click paghi in un secondo

Cons

Niente da sottolineare! Non ho recensioni negative da evidenziare

Review Source

PB

Paola B.  
Ufficio Amministrazione  
Hospitality  
Used the software for: 1-2 years

### "In assoluto tra i migliori"

July 21, 2023

5.0

Pros

Si possono gestire moltissime carte di pagamento con Apple Pay, molto facile e soprattutto sicuro

Cons

Non ho trovato alcun elemento negativo da segnalare

Review Source

PB

Paola B.  
Escrevente  
Consumer Services  
Used the software for: 6-12 months

### "Excelência em segurança e praticidade"

July 28, 2023

5.0

A Apple Pay tornou minha vida mais fácil e rápida! Com apenas um toque no meu iPhone ou Apple Watch, posso realizar pagamentos de forma segura em lojas físicas e online. Adeus à busca por cartões e dinheiro - agora é tudo tão simples e conveniente no meu dia a dia.

Pros

A Apple Pay não armazena os detalhes do cartão no dispositivo ou servidores da Apple, o que contribui para uma maior privacidade e segurança dos dados dos usuários. Simplesmente, estou bem satisfeita com o serviço que venho utilizando.

Cons

Até o momento nada me desagradou. Utilizo sempre e atende minhas necessidades.

Reason for choosing Apple Pay

Escolhi pela conveniência e facilidade de uso, segurança e praticidade no dia a dia, e tem ampla aceitação.

Review Source

RI

Rabee I.  
Talent Acquisition Coordinator  
Entertainment  
Used the software for: 2+ years

### "So Convenient "

May 1, 2021

5.0

Overall, this will always be something that is a tap or two away from making a payment on our phones. So easy to enter our debit/credit card details once and then make our lives easier. I highly recommend it.

Pros

Nothing compares to the convenience of making quick payments than Apple Pay. There have been so many instances, where I don't have access to my debit or credit cards, and then I am so thankful that I have Apple pay to quickly take care of my payments. Checkouts have never been so easy. The best thing in our phones when we are on the go, in my opinion

Cons

So far, I don't have any complaints about it. I love using it and never had any issues.

Review Source

Ramin L.  
Mortgage Banker  
Financial Services  
Used the software for: 2+ years

### "Am I spending too much money on this thing?"

April 23, 2021

5.0

Excellent. The only issue as I stated was that it's not accepted everywhere.

Pros

Super easy and secure payment processing. I mean c'mon, it's embedded into your iPhone why wouldn't you use it instead of pulling out the credit cards? The security of applePay is the most important feature however. You never have to worry about losing your credit cards since everything is tied to your phone and your phone is very secure.

Cons

This has nothing to do with ApplePay but the worst part about using your apple devices to issue payment is if a certain vendor does not accept ApplePay.

Review Source

Alexandru Cristian I.  
QA Engineer  
Internet  
Used the software for: 6-12 months

### "Using Apple Pay instead of the regular card"

June 7, 2022

5.0

The app does what it intents to - Pay using the phone anywhere it accepts payment via POS.

Pros

What I like is the simplicity yet with multiple features and functionalities and integrations made in Apple Pay of Apple’s style.

Cons

It would be nice to be able to add cards by the card ID / Serial Number, and to integrate the “Add to Wallet” button in multiple places where the user would be able to store its card into Apple Pay.

Review Source

VR

Verified Reviewer  
Vice President  
Broadcast Media  
Used the software for: 2+ years

### "Safe Payment option for IOS"

August 9, 2021

5.0

Pros

Have been using Apple pay for 2+ years now. Have found it be safe for all the payment. Everything is contactless which is the best part.

Cons

Kind of confusing for beginners as it is kind of difficult to set up.

Review Source

JC

James C.  
Research Associate  
Research  
Used the software for: 1-2 years

### "Hard to not have this integrated into your payment systems!"

March 10, 2022

5.0

Great. Quick and easy for accepting payments. It's an essential with the current movement towards mobile and contactless payments. Important in providing customers with a seamless checkout experience.

Pros

Super easy to set up and use. In the current movement towards faster and contactless payments its difficult to operate a business that doesn't offer payment via apple pay. Therefore it's essential to stay ahead of the competition and provide the customers needs. Well set up to track payments/total revenue etc.

Cons

No real complaints other than it is best operated in conjunction with other apple products which may limit some people.

Review Source

RR

Raymond R.  
Bioinformatics PhD student  
Higher Education  
Used the software for: 2+ years

### "Apple pay is my app when it comes to a digital wallet"

December 12, 2021

5.0

It has been a very convenient app so far.

Pros

The convenience of just been able to make payments to multiple stores online just with a browser. The customer care is also unmatched. Whenever I encounter any issue, it gets resolved in no time at all.

Cons

In future, a feature where payments for the digital wallet could be made offline would be great. This is a feature that PayPal has at the time of this review.

Review Source

VR

Verified Reviewer  
Responsabile spedizioni  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Buono ma limitato"

January 1, 2024

4.0

Pros

Pagamenti contactless, crittografati (quindi sicuri) e la possibilità di inserire piu carte nel proprio wallet, proprio per ogni necessità

Cons

Non vedo sostanziali differenze rispetto ai concorrenti, anzi, lo trovo un pò limitante (niente NFC con altri sistemi di pagamento)

Review Source

MW

Moses W.  
Head of Finance Department  
Retail  
Used the software for: 6-12 months

### "APPLE PAY IS THE FASTEST CASHLESS WAY TO PAY AND RECEIVE PAYMENTS "

June 11, 2018

5.0

Apple Pay is the best cashless payment method only that its more limited to use in the U.S. and not much friendly in other countries.

Pros

Payment is instant, allows users to send money instantly to each other and shop in various stores, touch ID makes transactions fast and more safer, Its very simple to set up and start using immediately, Siri makes things faster as you only need to say apple pay and it opens instantly at the store for payment, Allows users to link cards and pay cashless more easily and more faster. It is generally more safer than card payments and cash payments. It enables one to split bills for easier payments.

Cons

No much on cons but apple pay is more useful when in the U.S. not many countries other than U.S. and some Europe countries use it. It is therefore not a good option for tourists it may disappoint you but if in the U.S. its the best pay software to pay and receive money from friends.

Review Source

PG

Paul G.  
Founder/CEO  
Motion Pictures and Film  
Used the software for: 2+ years

### "The go-to payment software for iPhones"

May 25, 2021

5.0

I like using Apple Pay for most of my payments, but you don't have a huge choice on iPhones.

Pros

The data protection and ease of use are the main advantages of Apple Pay, the setup process is easy to do and you don't need to be technical gifted.

Cons

The scaleablity is not really great, also the fact that the software is completly bound to i-Devices is not optimal.

Alternatives considered

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Apple Pay

Google Pay does not work on iPhones.

Review Source

LL

LISA L.  
Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Really Easy to Use"

December 19, 2023

4.0

Pros

Really easy to use, add in your credit cards and they are ready to go. Easy way to pay for things, most places accept Apple Pay, and I don't need a bunch of credit cards in my wallet.

Cons

Apple Pay does not identify with my credit card with certain shop rewards. Also I tried putting a transit card in my phone case to get around, but it kept triggering Apple Pay even though I turned off the function to use it. It was annoying- I had to get my card out of my phone case to scan.

Review Source

VR

Verified Reviewer  
Marketing Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "Getting Paid, the Easy Way"

March 25, 2021

5.0

Payment becomes a breeze. Quicker to get money because they no longer take out their wallet, and they always have phone out.

Pros

Ease of use to get money from customers. Every "i-Device" has it built in, and people know how to use it.

Cons

Sometimes "non-Apple" people can fuss about it, but the majority of my customers are "Apple people" so its barely an issue.

Review Source

SA

Sital A.  
Dental assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Apple pay"

August 14, 2023

5.0

Pros

So easy to use Just double tab side button and easily check out at the store. I am able to give money to my kids and they are able to use cashless options

Cons

Security. I worry it is not secure. I worry that I can be subject to hacking.

Alternatives considered

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

Reason for choosing Apple Pay

Easier to use

Review Source

SB

Stephanie B.  
Customer Service  
Consumer Services  
Used the software for: 1-2 years

### "Great Access"

May 15, 2021

5.0

My experience with this has been amazing. I haven't had any technical issues with this. I recommend to all of my friends especially for girls night out.

Pros

What i like most about the software would be its accessibility. Most places in my former city took Apple Pay so i barely had to carry my card. Even if i had to send and receive money I used Apple pay. It is way more secure than Cash app and its attached to my number/apple id. It is very easy to add to your phone and to even keep track of all your transaction which is awesome. I enjoy the newest update where it a matter or a double click to access my cards on the go.

Cons

The only cons would be that when relocating the city didn't have as many locations that accept Apple Pay.

Review Source

RC

Rob C.  
Senior Consultant  
Computer Software  
Used the software for: 2+ years

### "Apple Pay has changed the way I purchased"

April 6, 2021

5.0

Overall, Apple Pay has changed the way I purchase. I don't have to worry about carrying my cards.

Pros

Apple Pay is so convenient for purchasing items. I always have my phone with me, so it is so easy to pull out the phone and pay. It's faster than searching for a card. And the haptic feedback on my phone lets me know that the purchase has been successful.

Cons

I can not fault Apple Pay in any way. If I had to complain about anything its that the shortcut for opening the wallet app (double click power button) is sometimes accidentally triggered when I don't want it.

Review Source

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