# Page 9 | Apple Pay Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Apple Pay the right Mobile Banking solution for you? Explore 840 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/212840/Apple-Pay/reviews

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Apple Pay

4.7 (840)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Apple Pay

## Showing most helpful reviews

Showing 201-225 of 840 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KS

Katelyn S.  
Rpn  
Hospital & Health Care  
Used the software for: 2+ years

### "Apple Pay"

September 13, 2022

5.0

Great experience with Apple pay! Good security so if you ever lose your phone it can't be used by just anyone.

Pros

Ever forget your bank card at home? With apple pay its made the mom life so much less stressful! I'm always forgetting everything, besides the kids of course, so the ease of knowing I can pay right from my phone has made a world of a difference.

Cons

Some institutions are not compatible with Apple pay.

Review Source

VR

Verified Reviewer  
N/A  
Retail  
Used the software for: 2+ years

### "Review "

May 2, 2022

5.0

Pros

Apple Pay is very convenient for people who want to carry as little as possible. I’m the event that you do not have your physical debit/credit card, it allows you to still have it on the go through your phone.

Cons

I don’t really see any cons with the software, but the one suggestion I would make is to create a cross platform option that allows you to send money (similar to Zelle)

Review Source

MA

Mohamed A.  
EHS teacher  
Education Management  
Used the software for: 2+ years

### "Easy, safe and tracking your expenses became much easier"

November 17, 2020

5.0

Easy and safe

Pros

Its very easy to use, add credit card to the wallet, confirm with your bank then it will be available all times without the fear of forgetting where your wallet is or where your credit card. Since we are usually mobile all times, Apple pay will make it easier to pay everywhere and make your credit cards safe without losing it.

Cons

Some banks still didn’t activate the service. I have to wait until it is available. The app is recording every payment, but it could have filters to categorize payments to be easily tracked.

Review Source

MUM

Morale Ugan M.  
Student mentor  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Mobile banking"

November 1, 2022

5.0

It's a very great and fun experience, you no longer required to carry your bank cards everywhere you go, everything is modified for you to pay using your devices.

Pros

You don't need your bank cards to make purchases as long as you registered your card on apple pay, you are able to make your purchases. You no longer have to carry your everywhere with you, you just need your Iphone or Apple watch then you'll be able to make instant payments.

Cons

I like everything about applepay, makes things easy for me for processing payments.

Review Source

SY

Samer Y.  
Managing Partner  
Legal Services  
Used the software for: 2+ years

### "Apple Pay software goes where you go"

March 30, 2022

5.0

Can't live without the software and I can leave home and still have the option to use it via my iPhone. One of the best ideas of software in the last twenty years in my humble opinion.

Pros

The software that comes on all iPhones is ideal when you don't have your wallet. I can't express how handy it is when I am out and doing other work related tasks and need to pay for a service or legal costs. I just simply use my iPhone and scan/place on the POS machine and the task is paid for and done. What a very handy and smart way of handling your business

Cons

Could there be a separate function where you can designate a purchase as a cost for your business? Sure that would be nice as it would make it easier to track, but overall there isn't much wrong with Apple Pay.

Review Source

SM

Sandra M.  
Nurse  
Apparel & Fashion  
Used the software for: 1-2 years

### "Apple Pay is convenient, fast and a reliable method to purchase items"

November 28, 2018

5.0

Overall a great product and definitely recommend to all those seeking convenience and ease when purchasing products.

Pros

I have experience of Apple Pay as both a consumer and a business owner. As a person who has had iPhone for a number of years, the integration of Apple Pay has significantly made the buying process a lot easier and convenient. I am able to enter my credit card information with ease and into a service that I trust and know is secure. This payment system allows me to easily switch between payment methods and with security at a purchase point to ensure it is actually me who is purchasing products in store. Also, the amount of retailers that are now accepting Apple Pay has grown and continues to grow in order to make this process a breeze.

Cons

In my time using this payment system, I have encountered very few problems. Sometimes, a small lag or an app crash but nothing major and definitely nothing that would impact my security. However, in the time I have used Apple products, the only issue I would say is when trying to contact customer service and speak to a representative directly. It can be time consuming to contact an Apple representative but I have had very few instances where I have needed their direct help.

Review Source

PV

Pankaj V.  
IT Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Apple Pay is the most secure and fast online in person payment system for Apple users."

May 5, 2022

4.0

My overall experience with Apple pay is pleasant and i love using this payment system.

Pros

Apple Pay make my online payment transaction fast and secure, it's easy to use in your daily life. You can do in person payment transaction as well as you can pay in any grocery stores.

Cons

Sometimes i face failed transaction and server related problems, i hope it will be resolved.

Review Source

AG

Alysia G.  
Self user  
Real Estate  
Used the software for: 1-2 years

### "Age of technology"

March 10, 2022

5.0

My overall has been great! It makes me feel safer to use my phone then to grab my wallet out and have everyone see it.

Pros

Apple pay makes it EXTREMELY easy to tap my phone or watch anywhere that accept apple pay. I don't have to being my wallet out, find the right card to use, insert the chip, ding around with the machine etc. I can just tap my device, put in the pin and im done. Literally as easy as 3 steps. Entering the cards is not hard either. You can do your credit/debit cards, and apple card, your cashapp card, your venmo card, and even a public transit card

Cons

I dont believe anything needs improving at the moment

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I got an i phone and apple pay was easier to use

Review Source

Ahmet Fatih Y.  
Lecturer  
Higher Education  
Used the software for: Less than 6 months

### "Limited specs in every step."

January 29, 2023

4.0

Pros

It is really hard to understand why Apple tries to limit users in every new product they launch. If you make the move from Android to Ios you understand how limited Apple wants their users to be. Anyway, Apple Pay is not open for use in Turkey. You can not pay contactless with iPhone.

Cons

You cannot pay contactless with iPhone in Turkey. Funny? Yes you cannot.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

I had to change my phone to Apple and regretted it.

Review Source

Pancham K.  
Process engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "My daily driver for contactless payments"

August 1, 2022

5.0

Pros

Since I own an iPhone, Apple Pay is my daily driver for managing my credit and debit cards, contactless payments. Easily available in many grocery stores and gas stations. Pretty simple and easy to use.

Cons

No cons in my experience so far. Absolutely recommend it.

Review Source

AR

Abigail R.  
Assistant Director  
Education Management  
Used the software for: 1-2 years

### "Most Convenient Mobile Payment"

April 1, 2024

5.0

Pros

Apple pay is so simple and effective to use. Being able to quickly pay for products when I am out and about saves me so much time and energy in making sure I have my wallet, cards, etc., on me to do so. It is the most convenient contactless payment method. With the addition of Apple Wallet, I can save all manor of cards from credit and debit, to membership cards, to event tickets, and more. The best part is that it has no cost associated, which makes it accessible for all.

Cons

I have not yet had a negative experience with Apple Pay! Which is saying a lot for how often I am using it.

Review Source

SH

Sam H.  
IT Support Technician  
Computer Networking  
Used the software for: 2+ years

### "Apple Pay Review"

March 23, 2020

5.0

I love using Apple Pay. I use it whenever I possibly can if it is available.

Pros

I love that Apple Pay is available for us to use. The payment software is easy to use and secure for all your transacting needs.

Cons

The only issue I have with Apple Pay is that is it not offered at every possible venue so I still need to carry a wallet.

Alternatives considered

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

Reason for choosing Apple Pay

It is natively available for iOS users and more secure than the rest.

Switched from

[Google Pay](https://www.capterra.com/p/212826/Google-Pay/)

You can’t use android pay on an iPhone or on a MacBook

Review Source

Egehan S.  
Senior Resident  
Hospital & Health Care  
Used the software for: 1-2 years

### "Apple Pay to make life easier in a busy healthcare life"

July 23, 2021

5.0

If you are in a supported country, Apple Pay makes life a lot easier.

Pros

Apple pay makes transactions much easier, obviating the need to double check for safety.

Cons

Unfortunately, this application is not available in some countries probably due to some regulatory issues.

Review Source

BK

Brenda K.  
Teacher  
E-Learning  
Used the software for: 1-2 years

### "convenient and safe"

August 13, 2021

5.0

My overall experience is great. I feel like my phone has become my communication device and wallet all in one!

Pros

It is safe and most places allow you to pay this way. One example was when I was at a stadium for a football game. I went to the concession stand and there was a huge line. After waiting i realized I left my wallet back at my seat but thankfully had my phone. I was able to purchase my stuff even at the stadium concession using Apple Pay. You information is stored and security requires your fingerprint so there is little chance of fraud. Set up is easy. I think this is the payment of the future. Everyone keeps their phone with them so this eliminates needing to have a bunch of cards to carry like store loyalty cards and credit/debit cards.

Cons

I have nothing bad to say. I have had no issues using this form of payment. I have been using it for a long time and I have not encountered any issues. I use it for everything from gas to major purchases. It is widely accepted and easy to use.

Review Source

SS

Suzanne S.  
Owner  
E-Learning  
Used the software for: 2+ years

### "Apple Pay simplifies small business transactions"

March 8, 2022

5.0

Overall, Apple Pay has made it convenient to pay for business expenses with my business credit card.

Pros

Apple Pay makes it easy for small businesses like myself to pay for supplies and services. The fact that it's always with you on your iPhone makes it convenient. You don't have to carry credit cards if you don't want to and the added security of facial recognition protects you from fraud. It's also convenient that the app is available on your Apple Watch as well if you don't happen to have your phone with you.

Cons

Unfortunately, not all businesses accept Apple Pay and that makes it inconvenient at times when purchasing goods and services. Sometimes, the software will have a glitch and won't go through when checking out.

Review Source

MS

Moises S.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "The best way to pay online"

June 5, 2021

5.0

Since using Apple Pay it is much easier to pay when I make an online purchase, I like that I can add my cards and also pay from my cell phone anywhere.

Pros

It is an extremely useful tool, I can make online payments simply and easily, I like that it is secure, easy to use and has an intuitive interface. I can add my cards to my account and pay from anywhere.

Cons

I think the only thing I don't like is that it is not available in all ecommerce, compared to PayPal which is available in most online stores.

Review Source

LV

Larissa V.  
Analyst  
Financial Services  
Used the software for: 6-12 months

### "Practicality in my daily life"

May 24, 2022

5.0

I use Apple Pay daily, and it's fantastic to be able to pay for my purchases without worrying about taking my physical card or forgetting my wallet. This software saves time and worries and still gives us security in payments.

Pros

With this software, I can pay for my purchases without taking my physical wallet to the places I go, much less worrying about going out with cards. With Apple pay in two clicks on my cell phone, I can pay for my purchases safely and quickly.

Cons

I have nothing to complain about Apple Pay. The software works exceptionally well! However, it could have more integrations with banks since some of my cards cannot add to the platform due to the partnership with the bank.

Review Source

JT

Jacob T.  
User  
Computer Software  
Used the software for: 1-2 years

### "Mobile payment for iPhone simplified "

December 11, 2022

5.0

My overall experience with Apple Pay is actually been very wonderful. I think that it’s a very secure way to keep your wallet and check and you can use it on any Apple device, which also is amazing.

Pros

I’ve been using Apple Pay for quite a bit now I think that it’s very secure for payment as well as the fact that you can hold your drivers license. Another passes in there as well.

Cons

I don’t like the fact that if your lock button is broken on your iPhone, you cannot use Apple Pay because you need to click it twice to verify payment

Review Source

MM

Max M.  
Business Consultant  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Apple Pay is, just like every Apple product, super easy to deploy and use"

January 17, 2022

5.0

Overall, Apple Pay makes purchasing (business) products so easy that you don't need any other devices or software. With just two clicks and FaceID you can enjoy the feeling of a safe and reliable purchase.

Pros

I like the fact that I can pay things with just two clicks and showing my face to the camera. It feels safe and comfortable at the same time. Every purchase is protected. Nothing to worry about

Cons

Every functionality that Apple develops can only be used when you own a device from Apple. Those devices are really expensive.

Review Source

MHO

Mahmut Halil O.  
Student  
Renewables & Environment  
Used the software for: 2+ years

### "Looking for a secure paying method? It has everything that you may want in a payment method."

February 15, 2022

5.0

Apple pay is my daily assistant. I do not even carry a wallet. Also, I do not even need an internet connection to use it. Strongly recommended software.

Pros

Apple pay has great integration with mobile devices. You can have a secure payment experience just in one step; hold your phone to the pos device.

Cons

Shopping from internet is not supported in many platforms.

Review Source

LNR

Laly Noya R.  
CEO  
Printing  
Used the software for: 2+ years

### "Apple Pay is the Future "

October 22, 2022

5.0

Overall my experience with this Apple Pay Software. It has made payments methods a lot easier plus convenient for me.

Pros

I like using Apple Software. This software has allowed me to experience the future. Of a new payment method, that’s convenient. My life has been better since using Apple Pay.

Cons

I don’t dislike anything about the Apple Pay Software.

Review Source

JP

Jillian P.  
Social Media Associate  
Education Management  
Used the software for: 2+ years

### "Mobile Payment Made Easy"

August 5, 2021

5.0

It was an excellent experience and I would highly recommend to anyone who uses Apple products to get Apple Pay.

Pros

I really like how you can easily access your credit and debit cards from your mobile device and watch. You can pay for what you need without having to carry around physical cards.

Cons

Features of Apple Pay that could be improved is scanning your face more easily and not forcing a user to enter their passcode every time they want to pay for something.

Review Source

MN

Mohd N.  
Coop Technical Support  
Retail  
Used the software for: 6-12 months

### "Easiest way to pay at most of the places"

November 13, 2018

5.0

Pros

Easy to use, simple, fast, bank to bank security. Now you can use it in Dollarama too, with just holding your iPhone to NFC terminal at the store. Apple pay is available from iPhone SE to all newer phones, So all you need is to carry your phone everywhere and forgot you big bulky wallet. I think its more secure than a credit card because credit cards does not have a authentication facility at the time of making payments. moreover this authentication is from your thumb of face which no one can steal. So it becomes the most secured payment technology at this point.

Cons

Sometime Apple pay is not available in stores then you feel limited, moreover some banks still not allowed their customers to add their debit or credit card into Apple pay.

Review Source

MD

Matteo D.  
Diploma  
Accounting  
Used the software for: 2+ years

### "Semplice e facile da utilizzare"

October 12, 2023

4.0

Consiglio a tutti questa applicazione molto facile da usare ma soprattutto veloce.

Pros

Mi è piaciuta di più la facilità d'uso del servizio ma anche la velocità nell'effettuare il download delle altre applicazioni scaricate.

Cons

Mi è piaciuto di meno il fatto che a volte l'applicazione si arrestava senza aver fatto nulla personalmente oppure si bloccava senza permettere il download di alcune applicazioni

Review Source

FH

Francesca H.  
Course advisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Apple Pay is super easy "

September 30, 2022

5.0

I have no problems with Apple Pay but know if I did I would have apple support at hand

Pros

I like the fact I feel safe using this for business use by either Face ID or finger print it makes my life 100% easier especially when I forget the PIN number

Cons

The only thing is it too easy I forget I’ve spent money but that’s a good thing really

Review Source

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