# accessiBe Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is accessiBe the right Website Accessibility solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212877/accessiBe/reviews --- accessiBe 4.6 (53) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of accessiBe Ease of use 4.8 Customer Service 4.4 ## Pros and Cons in Reviews JS Joe S Director of E-CommerceRetail, 11 - 50 employeesUsed the software for: 1-2 years. “I have experience working with many different ADA compliance plugins and services, and Accessibe has been the best service I have worked with.“ April 17, 2025 Camille O Chief Growth OfficerMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “I was charged $389 for a license renewal for a website that doesn't work/doesn't exist.“ March 31, 2026 Camille O Chief Growth OfficerMedia Production, 2 - 10 employeesUsed the software for: More than 2 years. “Intuitive tool for website accessibility, easy to use.“ March 31, 2026 EB Eva B General ManagwrRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I felt the pricing was not transparent and it was difficult to cancel the subscription.“ December 15, 2024 EB Eva B General ManagwrRetail, 2 - 10 employeesUsed the software for: 6-12 months. “Accessibe technically made my website ADA compliant.“ December 15, 2024 EB Eva B General ManagwrRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I was very disappointed increased after I paid up front for a year. “ December 15, 2024 JS Joe S Director of E-CommerceRetail, 11 - 50 employeesUsed the software for: 1-2 years. “Maintenance has been easy and their live support has been very quick and very knowledgeable. “ April 17, 2025 Emily P PR and Communications CoordinatorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The only downside is that there is a financial commitment associated with the product for for-profit businesses, but the product was free for our nonprofit serving the disability community.“ May 27, 2022 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sebastian C. Digital Content Lead Information Technology and Services Used the software for: 1-2 years ### "By far, the best solution for web accessibility" October 12, 2021 5.0 Great experience and very straightforward Pros It was extremely easy to install and it's a very well-thought-out product as it's very intuitive to use for website visitors. Also, you can also personalize it to the branding of your website so it won't stick out like a sore thumb. Cons I didn't really face any inconvenience so far. Review Source JS Joe S. Director of E-Commerce Retail Used the software for: 1-2 years ### "Best Solution For Compliance WCAG and ADA both international and domesticly." April 17, 2025 5.0 Overall setup and install was a breeze. Maintenance has been easy and their live support has been very quick and very knowledgeable. I have experience working with many different ADA compliance plugins and services, and Accessibe has been the best service I have worked with. Pros AccessiBe was an extremely easy to install service within my Shopify Plus store. The features and functionality are extensive and completely covers are of our ADA compliance WCAG requirement needs for our niche fashion DTC / B2C e-commerce store. The price point was very reasonable for the services provided. Cons There are some complexities within the granular details of WCAG and ADA requirements. Like what each image alt tag will be, and whether we are 100% covered from any litigation regarding our ADA Compliance. Covering all bases with no wiggle room for loopholes is an exercise in futility that I am not sure any service can completely do. AccessiBe does well with this, but there is still room to improve. Alternatives considered [BrowserStack](https://www.capterra.com/p/162900/BrowserStack/)[AccessPatrol by CurrentWare](https://www.capterra.com/p/251580/AccessPatrol/)[User1st](https://www.capterra.com/p/183130/User1st/) Reason for choosing accessiBe Pricing, reviews, and features are the most important things to us when choosing AccessiBe Review Source VR Verified Reviewer Chief Growth Officer Media Production Used the software for: 2+ years ### "BEWARE Terrible customer service" March 31, 2026 1.0 Pros Intuitive tool for website accessibility, easy to use. My review is mostly highlighting the (most likely) difficulty to cancel a subscription and lack of transparent pricing which I've seen elsewhere that I wish I paid more attention to. Cons BEWARE Terrible customer service. I don't write bad reviews. In my 16 years in marketing as a Director/C-level Exec, I have never written a bad review. I went out of my way to write a TrustPilot review and create an account because of how appalled I am by my experience. I was charged $389 for a license renewal for a website that doesn't work/doesn't exist. Reached out to customer service within the same day to work through it and was told there was "no way" this could be reversed. For the record, I've been an Accessibe "partner" for over 4 years for other website referrals. As a small business, $400 is a lot of money, and find the lack of empathy or willingness to support this situation enough to warn other vendors and to take my business elsewhere. Review Source MG Mauricio G. PM Information Technology and Services Used the software for: 6-12 months ### "Easy to implement and gets the job done!" November 25, 2021 5.0 Pros It's a very easy to implement tool on a website and provides the necessary functionality to be compliant with high accessibility standards. It mitigates any legal risks associated with accessibility issues. Cons Haven't tested all their features, I think they could improve the documentation on features and how to implement. Alternatives considered [Crownpeak Digital Experience Platform](https://www.capterra.com/p/846/crownpeak/)[UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/) Reason for choosing accessiBe First and top reason is how easy is to implement on an existing website also I received great feedback from co-workers on how the tool performs. Review Source DJ Daniel J. president Sporting Goods Used the software for: Less than 6 months ### "campmor review" January 4, 2022 5.0 very positive Pros cost and ease of use and comunication with accessibe Cons as of now we have no cons we are happy with the product Switched from [AudioEye](https://www.capterra.com/p/214283/Audioeye/) cost and hopefully better protection from lawsuits Review Source JJ Julie J. Owner Marketing and Advertising Used the software for: 2+ years ### "Beware of Accessibe’s Auto Renew Policy" October 2, 2024 2.0 My overall experience was disappointing. I began with Accessibe hoping to forge a mutually beneficial partnership. It is ending in a potential legal dispute. Pros The widget code is easy to install on a website. The icon on the website’s home page makes all users feel like their experience is important to the owners of the website. I think the company does an excellent job putting up a great front for a good business. They built a solid brand in the accessibility space at a pivotal time in the industry. Cons Their auto-renew policy. They automatically renewed us for 14 client licenses for a full year. There was no notification that was sent out prior to renewal and those clients were no longer with us. Accessibe refused to even address my support request to at least prorate and credit the unused portion of the year. I am astounded. I want to make sure that everyone knows there is a new law in the state of New York (where the company is domiciled) that declares automatically renewing contracts unenforceable if no notice of the renewal was provided within 15-30 days prior. Alternatives considered [Max Access](https://www.capterra.com/p/233872/Max-Access/)[UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/) Reason for choosing accessiBe They made us a very enticing partnership offer. Review Source EB Eva B. General Managwr Retail Used the software for: 6-12 months ### "Lack of Transparent Pricing " December 15, 2024 2.0 I was not pleased with my experience at all. I felt the pricing was not transparent and it was difficult to cancel the subscription. Pros Accessibe technically made my website ADA compliant. Cons I was very disappointed increased after I paid up front for a year. I was billed an extra $900. Alternatives considered [UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/) Reason for choosing accessiBe I do not remember but I did switch to Userway after the price of accessibe increased and it was difficult to cancel. I was not happy. Review Source DP Damian P. Founder Human Resources Used the software for: I used a free trial ### "Interferes with site functionality" April 30, 2023 2.0 At first, I was happy to see that my site was compliant with the WCAG 2.1 standard at the AA level when I installed the widget and ran their auditing tool. However, I tested the site with other auditing tools and it showed up as being non-compliant. I spoke to an actual auditor and he confirmed that Accessibe won't make your site compliant with the standard. This completely contradicts what Accessibe's salesperson had told me.I then notiecd that, because of the widget, filling out forms and selecting a checkbox were now mandatory on my site. All of them shoud have been optional and ticking the checkbox completely changed the results for most searches. This behaviour was noticed on PC only and not mobile. This was an egregious flaw in Accessibe's widget and should have been corrected immediately. However, their technical support told me that I could make changes to my code and that the widget forced this change to make things easier for blind people - I asked them to explain how that is possible and they didn't reply. I had a look at the code and offered them a solution that would have taken seconds to implement on their end, but they took no action.I was contacted by multiple sales and support staff asking me if I was happy with the product and if I was ready to sign up. I had the impression that they lacked structure internally and didn't have a formal process for tracking their relationships with (potential) customers. Maybe the developers never received my feedback? Pros The widget offers some nice features for users to modify the appearance of the site.Very easy to implement and customisation was easy.The widget will make your site partially compliant with WCAG 2.1 at the AA level.They gave an extention on my trial while waiting for their support staff to iron out issues.Works with PC and mobile. Cons Despite their claims (both on their website and via a video call), this will not guarantee full compliance with WCAG 2.1 to the AA level.The widget interferes with site functionality on PC.Technical support somewhat responsive but very, very poor. Alternatives considered [UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/) Reason for choosing accessiBe I was testing different products to see which would work best. UserWay was the next one tested. Switched from [AllAccessible](https://www.capterra.com/p/248510/AllAccessible/) I was testing different products to see which would work best. Review Source AD Alicia D. Digital Commerce Manager Retail Used the software for: Less than 6 months ### "So Easy To Be Compliant!" April 21, 2022 5.0 It was soooo easy to get in touch with someone, set up a demo and get the resources we needed to integrate ASAP. The demo was very helpful, as we were not sure how this compared to the competition. Nir Lavi did an excellent job explaining everything, and made it a no brainer decision to go with AccessiBe. Pros We love that this is a comprehensive solution for accessibility on our website. It's not lacking any features compared to the competition, and has great support perks in case you run into any legal trouble. The audit they provided made it so easy to see where we can improve, but it's so nice to have the AI fill in the gaps until we can make changes. Cons Nothing yet, it's only been a couple weeks now. Everything seems to be working perfectly! Alternatives considered [Equalweb](https://www.capterra.com/p/233808/Equalweb/)[AudioEye](https://www.capterra.com/p/214283/Audioeye/) Reason for choosing accessiBe It covered everything we needed to be safe. No gaps and it updates it's self. Review Source MK Mark K. VP Marketing & eCommerce Consumer Goods Used the software for: Less than 6 months ### "Simple and Affordable; Some Hiccups with Support" July 25, 2022 4.0 It has been a simple experience and relationship which generally accomplished the goal of achieving a basic level of accessibility compliance. Pros This was very simple to implement via Google Tag Manager and I very quickly accomplished the basic task of adding a compliance tool to my websites. Cons The audit tool did not work initially and it took months for the right support person to give me corrective suggestions. After that it worked smoothly. Alternatives considered [UsableNet AQA](https://www.capterra.com/p/181065/UsableNet-AQA/)[UserWay Accessibility Widget](https://www.capterra.com/p/218549/UserWay/) Reason for choosing accessiBe accessiBe had the best balance of utility and cost. The legal support option was a major added incentive. Review Source WH Wesley H. COO Consumer Goods Used the software for: Less than 6 months ### "Easy to use." April 12, 2022 5.0 It's an easy plug-and-play solution with opportunities to customize as needed. Pros It's easy to work with right out of the box, and we were able to easily make a couple of small tweaks to make it work for our site. Cons So far, nothing. We haven't used it for more than a month or so but it seems to have checked all of the boxes right out of the gate. Review Source OM Oscar M. Doctor of Acupuncture Alternative Medicine Used the software for: Less than 6 months ### "Awesome, must have!" May 3, 2022 5.0 Great! Love the service. Pros All of the site functions to make your site compliant. Cons For a young website, its an added charge to be in compliant. Review Source FC Frankie C. Director of Digital Marketing Marketing and Advertising Used the software for: Less than 6 months ### "user friendly accessibility" July 14, 2022 5.0 Great experience with people and product so far! Pros The ease of installing the product on the backend is just as easy as it is for the website user to utilize the accessibility tools. Cons It's a little bit expensive, but I do see the value. Review Source DL Dalia L. Project manager Graphic Design Used the software for: 1-2 years ### "not sure how to title a review " June 9, 2022 5.0 great. Pros i like the support, and i like the easy deployment. i don't really go much into the product itself, meaning, i'm not the user, and i don't review the report. Cons mm... not sure how to answer that. sorry. Review Source PV Philip V. COO Information Technology and Services Used the software for: 1-2 years ### "AccessiBi A Must for the Website Owners and Developers" January 12, 2021 5.0 Overall experience is very satisfactory and I recommend others to use it Pros Its features are very useful to web developers as well as disabled persons. It's a very user-friendly one. Cons As of now, I don't find anything least in this to add Reason for choosing accessiBe NA Review Source RK Robin K. Owner Computer Networking Used the software for: Less than 6 months ### "Acccessibe can reduce a lot of burdens" January 16, 2021 5.0 Pros Acccessibe can reduce a lot of burdens. By using the automated one-line code, I am able to get more profit. Cons it can be used easily. We just need to set up once. Review Source OT Olivia T. Marketing Director Computer Software Used the software for: Less than 6 months ### "Painless implementation, instant results" July 12, 2022 5.0 Pros Very easy to implement with immediate results. Thrilled that our website is now accessible to anyone and everyone with just a few lines of code! Cons We've been using accessiBe for about a month and haven't run into any issues yet. Review Source MP Marco P. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Accessibe review " May 30, 2022 5.0 Pros Ease of use and easy to set up for my designer Cons Would like to spend less. Felt it was too much money Review Source SN Sam N. Support Director E-Learning Used the software for: 2+ years ### "Good product with easy installation " December 12, 2024 4.0 Was good and satisfies our requirement. But after years of subscription, switched to an alternative due to price hike. Pros The product is easy to install on the website and have proper documentation Cons The product subscription price was increased. Review Source VR Verified Reviewer Digital Marketing Manager Commercial Real Estate Used the software for: 2+ years ### "accessiBe is the best online accessibility solution for SMBs" March 31, 2022 5.0 Providing web accessibility is critical. Potential clients can be lost because of an inaccessible website or app. It's about doing the right thing in the long run, though. The information and material you provide should be accessible to anybody, anywhere, at any time. Assured by AccessiBe, we can rest easy knowing this to be the case. Pros You don't have to spend a lot of time, money, or effort getting your business to the greatest possible level of online accessibility, thanks to accessiBe. There were a few other options we considered, but acccessiBe was the only one that fit our budget for this trip. It was simple to set up, and they'll make any necessary adjustments to keep us reachable. The audits are quite helpful, and the user interface is simple to navigate. We use AccessiBe since it ensures that your company users may access your website. It will monitor the site and alert us of any changes to the code that are required for it to pass. We can stay on top of accessibility standards changes if we have a technology that does it automatically. Cons The domain name should be double-checked during the accessiBe plugin installation process, just to be safe. If the domain name is misspelled, the accessiBe plugin will not work. Using AccessiBe hasn't shown any notable drawbacks so far. We only needed a translation program for the final step. Although AccessiBe could have done more to help with translations, I applaud them for focusing on what they do best. Review Source GM Garret M. Consultant Food & Beverages Used the software for: 6-12 months ### "Straightforward setup and great information for new clients" July 13, 2022 5.0 accessiBe really helped the company to become compliant quickly and gave them confidence as they consulted with their legal team about their ADA/WCAG compliance status Pros The ease of setup and integration with CMS web tools like Wix and WordPress were great. Additionally, the wealth of information provided about ADA/WCAG proved to be helpful in explaining the needs and compliance solutions to the company. Cons The cost seemed a high to the client; however, in explaining the cost to do a more custom/hands-on solution with custom code and constant modification, it became clear that this was actually a very cost-effective solution. Review Source VR Verified Reviewer PR and Communications Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Easy, Supportive Accessibility and Compliance Access" May 27, 2022 4.0 Everyone who engages with the platform finds it to be a significant upgrade that will allow us to passively but powerfully improve user experience and ensure we are not turning away prospective clients. Pros An easy, fast, and reliable way to begin prioritizing website accessibility and site visitor needs and experiences. Cons The only downside is that there is a financial commitment associated with the product for for-profit businesses, but the product was free for our nonprofit serving the disability community. Review Source JL Joy L. General Brand Manager Retail Used the software for: 6-12 months ### "Get ADA compliant NOW!" July 10, 2022 5.0 Overall my experience with accessiBe has been excellent. The ease of use and setup has been unmatched compared to any other software regarding accessibility. Pros This software makes it SO EASY to set up ADA compliance without an excessive need to go over the front end UX for any website. Cons The software can be difficult to sell to people who are not as invested in their digital presence. If there was a very cheap option for people who have few page or one page sites I can see a bigger appeal for accessibe Reason for choosing accessiBe I would 100% choose accessiBe over the other products because of the ease of use and implementation. The AI that detects images and translates them into screenreader text is absolutely amazing. If you care about accessibility and making the internet friendlier for everyone on earth this is definitely the product for you. Review Source AG Andre G. Consultant Marketing and Advertising Used the software for: 1-2 years ### "Easiest and most comprehensive web accessibility solution in the market" June 27, 2023 5.0 Really happy with it, easiest way possible to be ADA compliant and accessible. Pros Remarkably easy to install and integrate, even for websites that are above average in terms of design complexity. The UI is intuitive and easy to use, making adjustments a breeze even for those who aren't particularly tech-savvy​. Cons The white label aspect isn't obvious, even it is a great functionality, so better documentation around would be better. Review Source GC Gina C. COO Staffing and Recruiting Used the software for: Less than 6 months ### "Great Tool but their pricing model could be improved " February 24, 2024 5.0 Pros I loved everything about this tool. It was easy to install into our app, it offered a lot of functionality and managing our compliance and pulling audits and reports was easy. Cons We had to cancel our subscription because their pricing model is based off of papers that Google crawls for your domain. We only had Accesibe in our app, not our public website, however since our public website has 10s of 1000s of pages in Google, we were being pushed to their large Enterprise pricing model when our app with the actual widget embedded would have allowed us to remain in their lower tier of pricing. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.