--- title: "FuseMetrix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FuseMetrix Software - reviews, pricing plans, popular comparisons to other Venue Management products and more." source_url: "https://www.capterra.com/p/212880/FuseMetrix/" page_type: "product" language: "en" --- # FuseMetrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FuseMetrix ## What is FuseMetrix? FuseMetrix is venue management software for leisure and visitor attractions: indoor play, farm attractions, water sports, activity centres, zoos and heritage sites. One cloud platform runs everything behind the venue, from the first booking to the year-end accounts. Online booking covers admissions, timed sessions, parties, group visits and memberships, syncing availability to Viator, GetYourGuide and Day Out With The Kids. The integrated EPOS runs admissions, retail and cafe tills, with handheld, kiosk and mobile ordering. Digital waivers and check-in screens keep reception queues moving. Finance Hub is a full accounting system on the same platform, with nominal, sales and purchase ledgers, deferred and recognised income and HMRC Making Tax Digital recognition, so numbers reconcile without exporting to a separate package. CRM, marketing, HR and health and safety share the same data. Multi-site and multi-currency throughout. Built for leisure operators since 2002. ## What is FuseMetrix used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FuseMetrix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.fusemetrix.com&name=FuseMetrix) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FuseMetrix 5.0 (1) VS. [4.7 (575)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.6 (573) Value For Money 0.0 (0) Value For Money 4.6 (512) Customer Service 0.0 (0) Customer Service 4.7 (545) ## FuseMetrix alternatives [4.8 (82)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (20)](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about FuseMetrix Overview ### What company size and specific industries is FuseMetrix built for? FuseMetrix is designed for leisure and entertainment venues of all sizes, especially activity centers, farm attractions, play centers, zoos and aquariums, heritage sites, and similar visitor attractions. It fits businesses that manage guest activities, admissions, and venue operations in these sectors. Features and Usability ### What are the key features of FuseMetrix? FuseMetrix offers booking, reservation, event scheduling, and registration management for scheduling workflows, plus point of sale, billing and invoicing, payment processing, and credit card processing for transactions. It also includes inventory tracking, asset tracking, access control, reporting, CRM, document management, and third-party integrations. Integrations ### Which third-party tools and platforms does FuseMetrix integrate with? FuseMetrix integrates with payment and commerce platforms including Adyen, Clover, Dojo, Global Payments Integrated, PayPal, PayPal Checkout, RealEx, Stripe, Worldpay for Business, Worldpay for Enterprise, and Rezdy. It also connects with Google Ads and Nimbus, covering payments, bookings, and marketing-related workflows. Getting Started and Support ### What training and onboarding options does FuseMetrix offer? FuseMetrix provides in person training, live online sessions, webinars, documentation, and videos to support team onboarding. In person and live online formats offer guided instruction, webinars provide group learning sessions, documentation gives written reference material, and videos support self-paced review of features and steps. Getting Started and Support ### What customer support options does FuseMetrix offer? FuseMetrix provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available to describe support quality, response times, or common issues, so the support experience cannot be assessed from user comments in the catalog data. ## Features AI summary Based on 3,559 Venue Management reviews Capterra data shows that buyers of Point of Sale software rank the following features as their top priorities: - **Credit Card Processing** (**73%** of reviewers rated this feature as critical) - **Electronic Payments** (**60%**) - **Payment Processing** (**58%**) FuseMetrix supports all three of the features reviewers consider most important: Credit Card Processing, Electronic Payments, and Payment Processing. With coverage across these core payment functions, the product helps businesses accept card transactions, handle digital payments, and process sales more efficiently, allowing teams to complete checkout faster and manage everyday transactions with greater accuracy. Access Control Regulate who can view information within the system Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Accounts Receivable Track outstanding invoices and the money owed from clients Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges FuseMetrix 117 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Autonomous Task Execution: Completes tasks independently without constant human intervention - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Client Management: Manage contact details and communication with clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Delivery Management: Manage order deliveries until they are received by the customers - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Facilities Management: A means to create maintenance and other requests to keep the venue in good working condition. - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Food & Beverage Management: For businesses handling food & beverage operations - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Lead Capture: Automatically identify and save contact information of potential customers - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Facility: Designed to facilitate operations for more than one facility. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-step Planning: Ability to break down and plan multi-step processes - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Tools: Tools to aid in the the sales process such as customer communication, reporting capabilities, and marketing information. - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Shopping Cart: Checkout of online store - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Stock Management: Manage the buying, selling, and holding of stocks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Venue Calendar: A calendar to track all events booked in various rooms or halls with room capacity information. - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Visitor Registration: Make a list and register visitors - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing ### Starting price Free trial not available ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Rezdy](https://www.capterra.com/p/122690/Rezdy/)[ PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/)[ Global Payments Integrated](https://www.capterra.com/p/121910/OpenEdge/)[ Worldpay for Business](https://www.capterra.com/p/154146/Payment-Processing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MK Martin K. Managing Director Marketing and Advertising ### "FuseMetrix le rêve réel" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 17, 2023 Pros Ça s'est beaucoup amélioré que s'il y a un an et j'ai vraiment comparé beaucoup de solutions de loisirs et je n'ai trouvé aucune solution offrant ce que fait Fusemetrix. L'intégration a été pénible et le support n'est pas toujours disponible, mais avec tous ses défauts, c'est un plaisir de travailler avec le système et je le recommanderais sans réserve Cons Le service client n'est beaucoup disponible pour nous prendre en compte Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.