# Page 2 | Total Lean Management (TLM) QMS Software Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Total Lean Management (TLM) QMS Software the right Quality Management solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/21289/The-Lean-Machine/reviews --- Total Lean Management (TLM) QMS Software 4.8 (37) [View alternatives](https://www.capterra.com/p/21289/The-Lean-Machine/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Total Lean Management (TLM) QMS Software ## Showing most helpful reviews Showing 26-37 of 37 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KB Kevin B. Director Of Quality - Corporate Used the software for: ### "3 Audits in, and many good compliments" August 10, 2012 4.0 I highly recommend TLM for ease of use, ease of implementation and the awesome customer support. i cannot say enough about the support... Pros After a registration audit, internal audit, and our largest customer audit i have received many compliments on our new system. I was tasked with tying two facilities under one QMS and picked TLM as our document system. We have met the needs of our QMS, and demonstrated fantastic control. The training features and document control are great. i have used other control software systems in the past and actually left one due to lack of support. TLM has not only gave unprecedented support, but has exceeded my own expectations of what customer support should look like. Pricing is by far the fairest I have come across for he value received in the package. Cons At times, it has slow periods but nothing dramatic Review Source JD Jeff D. Quality System Specialist Used the software for: ### "TLM is your "one stop shop" for all your QMS Needs!" March 8, 2016 5.0 I have been using TLM for almost 10 months now (8 months of testing/development/verification and 2 months live) and I have nothing but great experiences with both the software and support. We required some custom work done and David has not hesitated once. He was quick to respond and completed the custom work quickly. David is true to his word when he says his passion is to help. TLM is a powerful tool and really does put all your QMS needs into one great package. Once you get some time with TLM it is very easy to use and makes total sense why it was designed this way. I would recommend TLM to any company. Review Source JL James L. CEO Used the software for: ### "TLM Review" November 12, 2010 4.0 I strongly recommend this software for companies looking for the complete package. We selected this software because it can handle all business functions in one program. Also what sold us was the customer and not having to use multiple software programs. This is great product. Pros TLM has all of the features that we were looking for to meet the stringent requirements mandated in the aerospace industry. Functions that were not in TLM that we needed, the Tech Support at TLM implemented all of the functions we had requested. For being in compliance with ISO standards this is the best software we have used. Cons So far any issues we have had with the software TLM has resolved them in a very timely manner. Review Source LB Leslie B. Quality Systems Manager Used the software for: ### "A Great Value!" November 2, 2011 4.0 We are currently experiencing a period of tremendous growth. Because of this, we needed a broader system that could be utilized from several different locations. We found it easy to convert to TLM Enterprise, which will now support our much larger organization. Pros Since October 2003, The Lean Machine has been the sole source of document compliance for my organization. During that time and support has been consistently excellent and the product has provided solutions that met all of our needs as an ISO Registered organization. Cons No intranet functionality. Review Source Response from Lean & Mean Business Systems November 3, 2011 The cons about limitations for intranet functionality were based on the Mobile version. TLM Enterprise will work over both intranet and Internet. EMB Eva Marie B. Calibration Engineer Used the software for: ### "TLM review from Singapore" November 8, 2010 3.0 Highly recomment as management tool software for those seeking accreditation for ISO. Pros We are a calibration laboratory seeking accreditaion for ISO17025 located here in Singapore. We had been using TLM for years, as part of our documentation requirement. The good thing about this software is the ease of making changes and update. David was able to support us on update and installations quickly & easily even though we are located in a different time zone. Cons TLM was pattered according to ISO 9001, that is why some features are not applicable to us, even so, we are able to use the software for our management requirements. Review Source WG Wesley G. Director of Operations Used the software for: ### "World Class Support" November 4, 2010 5.0 I would highly recommend The Lean Machine to any company wanting to improve the efficiency and effectiveness of their QA processes. It will save you time and money. Pros The Lean Machine has changed the way we handle Quality Assurance at Osteogenics. The system saves us time and helps us coordinate complex projects. Implementation was very fast. We were up and running on many of the modules immediately. The Lean Machine staff are world class. Any feature requests or technical questions are quickly addressed. Cons We have not experienced any cons. Review Source JH Jesse H. Purchasing Manager Used the software for: ### "A Plus" March 26, 2011 5.0 My one, and only Con had to be the bugs one would find in any system; however, this system has the flexibility required to mold and adapt with any company. With David and his team working right along with us through every minor detail, nothing has been a problem to adjust. Outstanding job and keep up the good work. Pros The Lean Machine is a very effective tool when you need the job done right. I have been working with David for many years and have never had a problem. Therefore, I recommend this product to everyone I work with. Cons Like every system you find a few bugs, here too. Review Source GB George B. Quality Control Supervisor Used the software for: ### "Atlas" January 11, 2010 4.0 I would recommend this system as a one platform serves all. Its encompasses a quality management system you would usually only find across a much larger more expensive system or only with Purchases with Multiple systems. Pros Efficient all in one system. We use it to mange Quality records as well as equipment records. Cons Inventory Migration out to Quickbooks was not developed for our needs. Review Source SM Stephanie M. Quality System Supervisor Used the software for: ### "Great customer service, Great electronic QMS software!" October 2, 2015 5.0 Our company has been using TLM for about 5 months. Customer Service is readily available to answer any problems or questions we may have about the software. Moving from a paper system to electronic system has helped organized our company's quality system. The software can be customized to your company's needs. This software is very cost effective. Review Source LA Lori A. Quality/Regulatory Manager Used the software for: ### "Document Change Orders (DCO) " May 14, 2015 5.0 TLM has a wonderful Document Change Order (DCO) System. The system is designed to track document revisions and approvals. The DCO report that is generated as a result of changes. The report shows the revision history, approvals and trainees/date. The information and appearance of the form is fantastic. I couldn't be happier with this system! Review Source JC Joe C. DIrector IT Used the software for: ### "TLM Review" May 17, 2012 4.0 Would highly recommend this solution Pros Great customer focus, easy to work with and I see improvements every time we get a new update Cons Missing some of the standard conventions that of come with MS or Apple apps, but as a legacy app, it is improving rapidly. Review Source VB VINCENT B. IT MANAGEMENT Used the software for: ### "Ease of Use" August 21, 2012 5.0 Nice to use Highly recomended Pros Easy use Quick Response for help Cons Bit difficult to use in the beginning Review Source Similar Products Featured ## Related categories [Quality Management](https://www.capterra.com/quality-management-software/)[Compliance](https://www.capterra.com/compliance-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.