# Bonzo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bonzo Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/212895/Bonzo --- # Bonzo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bonzo ## What is Bonzo? SaaS solution that helps businesses improve marketing operations with campaign management, workflow automation, broadcasting and more. ## What is Bonzo used for? [Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $200 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bonzo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://getbonzo.com&name=Bonzo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bonzo 3.0 (11) VS. [4.6 (3,413)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $200 Flat Rate, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (11) Ease Of Use 4.6 (2,126) Value For Money 2.4 (11) Value For Money 4.5 (2,022) Customer Service 2.5 (11) Customer Service 4.5 (2,070) ## Bonzo alternatives [4.5 (6,221)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month [4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Highest Rated [Systeme.io](https://www.capterra.com/p/198994/Systeme/) [4.8 (2,126)](https://www.capterra.com/p/198994/Systeme/reviews/) Starting price $17.00 Per User, Per Month [Learn More](https://www.capterra.com/p/198994/Systeme/) [View all alternatives](https://www.capterra.com/p/212895/Bonzo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Generation 1.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Manage the process of attracting and converting business prospects into leads Campaign Management 2.2 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results CRM 1.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Marketing Automation 1.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Third-Party Integrations 1.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Lead Capture 2.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers Bonzo 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Receive data and information in real time Manage campaigns and track engagement for marketing efforts across social media channels Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 2.6 (11) 2.6 Based on 11 reviews ## Pricing Value for money 2.4 (11) [View pricing plan details](https://www.capterra.com/p/212895/Bonzo/pricing/) Pro $200.00 Flat Rate,Per Month Elite $375.00 Flat Rate,Per Month Value for money 2.4 (11) 2.4 Based on 11 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (11) 2.5 Based on 11 reviews ## User reviews Overall rating 3.0 Based on 11 reviews Filter by rating 5(3) 4(2) 3(2) 2(0) 1(4) Mentioned topic Sorted by most recent DM David M. Sr Mortgage Advisor Financial Services ### "There are other better CRMs options" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 April 4, 2025 Bonzo gives the impression that you can access all their features right away, but in reality, it took nearly a month just to get an assigned phone number approved. Their customer support is extremely poor. Even if the phone number isn’t usable, you’ll still be charged the monthly fee plus administration and setup fee. They may even continue charging your credit card after cancellation. Save yourself the trouble—there are much better CRM options available. Pros The demo and their website. Some training available. Cons Bad service, pricey, and takes too long to get it set up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Lou W. Vice President Internet ### "Run DO NOT WALK away from this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 16, 2024 At first it went just fine, then they jacked the price up and I got out of the industry. They are impossible to work with just trying to cancel a subscription that I NO LONGER USE. This happened to a few people in my office. They are terrible. Pros Nothing they jacked up the price by 80% out of nowhere. Cons I attempted to cancel this when I was no longer in the broker industry and they continue to charge my card after me telling the to stop and fighting the charges, this has been going on for 11 months! They say they can't find my account but they can sure charge me $92 per month with no issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB amanda b. MLO Financial Services ### "Bonzo was ok" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 March 11, 2024 Pros I loved the ease of use, but still waste alot to learn to be able to get started. Cons I didn't enjoy the setup time for my team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HK Holli K. BUS DEVELOPMENT Banking ### "WHY BONZO??" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 February 26, 2024 ONBOARDING WAS PAINFUL AND HAS TAKEN WAY TO LONG Pros NOT REALLY SURE I CAN SAY I LIKE ANYTHING ~ I AM ADAPTING TO IT Cons GETTING AHOLD OF SOMEONE TO ANSWER QUESTIONS Switched from [BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC James C. Mortgage advisor Banking ### "Help please" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 February 7, 2024 Poor customer service can’t waste time watching YouTube videos Pros Could be awesome if setup properly but it’s not help is not there Cons A bear to setup and the support changes every week Switched from [Surefire CRM](https://www.capterra.com/p/202529/Surefire-CRM/) Company trying something new but surefire works out of the box. Bonzo doesn’t Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michael C. Owner Real Estate ### "Don't Bother" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 18, 2024 Terrible- tried cancelling for several months and get passed from person to person with no results. You have to literally dispute charges with your bank, they will never cancel or refund for their mistakes. Pros The Demo- after that it was a disaster trying to sign up with a link that didn't work. Then the onboarding and training was a group webinar or pay an extra $450 to get any personal attention. Cons Training is a joke. Customer support is like the DMV-don't even have a phone line to call, everything is a Chat Bot and they have billing issues that will never get resolved. Switched from [Shape](https://www.capterra.com/p/173673/SetShape/) Heard they had a better discount program, but it is not worth the trouble. Alternatives considered [BNTouch Mortgage CRM](https://www.capterra.com/p/37032/BNTouch/) [Shape](https://www.capterra.com/p/173673/SetShape/) [mloflo](https://www.capterra.com/p/265185/mloflo/) Reasons for choosing Bonzo Discount, again not worth it in the end they charge you for all sorts of extras Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Dylan R. Communications & Marketing Specialist Financial Services ### "Great for lead communication" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 October 17, 2023 We have been using Bonzo for about 2 years now and while it was a little slow to roll out with our team at first, we have adapted pretty well to it. As I mentioned earlier, they provide great support resources which makes training easy for new hires who are learning to use the system. Pros Bonzo allows integration with Zapier and we have successfully connected two to three other systems with Bonzo that has collectively made up our smooth flow of automation. It has been a great tool for our agents to use to keep up with leads where they can create specific campaigns to filter leads.Our older agents who are less tech savvy can find tons of great support resources in Bonzo's help section. Cons There can occasionally be some hiccups/disconnects between Bonzo and some of our other systems that we do not get notified of. For the most part, their support team is pretty quick to get back to us and has shown a great deal of patience and effort when working to resolve these issues, but it would be nice for us to get notified of disconnects immediately. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Alexandre F. CEO Real Estate ### "Group Onbording" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 10, 2023 Still not able to configure the system, sent a few emails and not reply yet. Pros Possibility to use one system to send email, txt, voicemail Cons Very concern regarding the difficulty I have been experiencing in reaching the customer service department. Unfortunately, despite my attempts to seek assistance through email, I have not received a response thus far. Reasons for choosing Bonzo No contract, able to cancel anytime. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DN Dat N. Loan Officer Real Estate ### "CRM Not ready for Mortgage Loan Officer yet. Maybe in a year" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 April 14, 2023 I wouldn't recommend it quite yet. They're still too early. Pros The automation and simplified use. Great at following up and not like other crm's like SF or Jungo where you have to become a coder. Cons It's not quite ready yet in my opinion if you are a loan officer who produces at a high level. There are kinks they still need to figure out and I'm sure over time they will fix like having buyer/listing agents attached the borrower during the pipeline stages. Co-borrower when transferred over like if there are two borrowers, you can only send an e-mail to one borrower. Integration is subpar and the phone system is not like Ring Central where you can have a centralized phone number for all parties to text and call . Also, I have an assistant that handles everything for me, she cannot have the same functions as me without upgrading to pretty much the same price as a full. So she cannot move/merge leads for example and only limited to view leads . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adrian S. Field Agent Insurance ### "Amazing company unparalleled product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Pros The ability to customize messages to what when where and how they are sent/received is absolutely amazing. Anytime you have an issue or question about anything the customer support team is active and always ready to answer questions about anything! they will even make videos to help you through any issue. Cons The only thing i wish this platform had is the ability to integrate multiple email accounts. As an example, i'm contracted with two companies and have different emails for each. Because of this, i run different types of campaigns that would allow me to organize where my leads and responses are coming from easier. Regardless this is a very small issue. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212895/Bonzo/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)