--- title: "Torch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Torch Software - reviews, pricing plans, popular comparisons to other Coaching products and more." source_url: "https://www.capterra.com/p/212907/Torch/" page_type: "product" language: "en" --- # Torch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Torch ## What is Torch? Torch is the integrated platform for Learning and Development leaders to deliver, manage, and measure employee growth at scale. Our flexible platform combines both humans and technology to deliver digital learning and leadership development in a holistic way. We're powered by data-driven personalization, top-tier coaching, and the most engaged mentor community in the world. ## What is Torch used for? [Coaching](https://www.capterra.com/coaching-software/)[Mentoring](https://www.capterra.com/mentoring-software/)[Talent Management](https://www.capterra.com/talent-management-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Torch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://torch.io&name=Torch) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Torch 4.1 (7) VS. [4.9 (380)](https://www.capterra.com/p/177744/Together/reviews/) Starting Price Contact vendor Starting Price $10000 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (7) Ease Of Use 4.8 (380) Value For Money 3.7 (3) Value For Money 4.7 (293) Customer Service 4.0 (5) Customer Service 4.7 (321) ## Torch alternatives [Chronus](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/) [4.8 (158)](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140234/Chronus-Mentoring-Software/) [MentorcliQ](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/) [4.9 (196)](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/reviews/) Starting price $9900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146511/MentorcliQ-Employee-Mentoring/) [Qooper](https://www.capterra.com/p/180286/Qooper/) [4.8 (170)](https://www.capterra.com/p/180286/Qooper/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180286/Qooper/) [Ten Thousand Coffees (10KC)](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/) [4.7 (54)](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204708/Ten-Thousand-Coffees/) ## FAQs about Torch Overview ### What company size and specific industries is Torch built for? Torch is designed for enterprise organizations that need to deliver, manage, and measure employee growth at scale. It is suited for large companies focused on developing managers, retaining high performers, and improving diversity and inclusion across the workforce, rather than for small businesses or niche industry-specific teams. Features and Usability ### What are the key features of Torch? Torch offers learning management, course authoring, curriculum management, and course tracking for training delivery. It also includes mentoring program management, mentor/coach matching, goal setting/tracking, individual development plans, assessments, reporting & statistics, customizable reports, and third-party integrations for program administration and measurement. Getting Started and Support ### What training and onboarding options does Torch offer? Torch provides videos for training and onboarding. Videos can give teams a self-paced way to review product features, follow setup steps, and revisit guidance as needed. No other training formats are listed in the catalog data for Torch. Getting Started and Support ### What customer support options does Torch offer? Torch offers email/help desk, a knowledge base, and phone support. No reviewer feedback is available here, so the support experience cannot be assessed from user comments. The listed channels suggest multiple ways to get help, but response speed and helpfulness are not documented in the catalog data. ## Features AI summary Based on 1,550 Coaching reviews Capterra reviewers highlight these as the features buyers value most when choosing coaching software: - **Client Management** (**57%** of reviewers rated this feature as critical) - **Appointment Management** (**74%**) - **Calendar Sync** (**69%**) Torch includes **Client Management** and **Appointment Management**, giving coaching teams a clear way to organize client relationships and schedule sessions efficiently. However, it does not include **Calendar Sync**. Instead, it offers **Billing & Invoicing** (**47%**), which can support payment tracking and financial administration in the same system, helping businesses manage client operations and keep coaching services running smoothly. Client Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Billing & Invoicing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Action Item Tracking Track the status of discussed/agreed tasks API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Torch 54 features ### All Features - Action Item Tracking: Track the status of discussed/agreed tasks - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Assessment Management: Creation, administration, and evaluation of assessments or tests - Assignment Management: Assign issues and tasks based on availability or required skills - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Library: Centralized repository to store content and assets - Corporate/Business: Software specialized for corporate use - Course Authoring: Developing custom training courses for educating employees or for teachers to create courses for their students - Course Management: Create, organize, and assign courses to users - Curriculum Management: Map out the subjects that comprise courses of study - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Interactive Content: Allow the audience to interact or engage with the content - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Mentor/Coach Matching: Match mentors and mentees through self-matching, admin-led matching, or automatically based on skills, interests and other parameters - Mentoring Program Management: Manage mentoring programs: registration, pairing, curriculum, and reporting - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Participant Profiles: Personal profiles that may include photos, job roles, skills, interests, qualifications, languages spoken, and more - Program Evaluation: Collect and analyze data to evaluate the effectiveness of projects and programs - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Social Learning: Create tools to promote social interaction and learning between students/trainees and instructors/trainers - Succession Planning: Planning, tracking and developing internal talent for future key position filling - Synchronous Learning: Real-time, interactive learning experiences where participants engage in learning activities simultaneously - Tests/Assessments: Create tools to measure student retention of learning material and lessons - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Video Conferencing: Connect with meeting participants remotely over video - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 3.7 (3) ### Starting price Free trial not available Value for money 3.7 (3) 3.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (5) 4.0 Based on 5 reviews ## User reviews Overall rating 4.1 Based on 7 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Sina K. CEo Information Technology and Services ### "Don't bother with Torch - Find a Coach Elsewhere" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 March 21, 2022 Pros The 360 review process was decent, though nothing to write home about. Cons It's not clear to me what there is to like, honestly. You're better off searching and finding your own coach on your own rather than using Torch. Torch came recommended to me from a fellow founder, and I'm surprised at how poor the experience was. It seems like they merged with a company called Everwise, and perhaps the service has perhaps gone downhill? Not really sure. Torch essentially signs up you to the platform, then you're own your own. For a service at this price point, I expected more. Someone from a customer success team should reach out to help onboard and check in, but there was almost no follow-through. The process for matching people with coaches wasn't great. They basically give you four options with very little details on each. And you don't get to meet with coaches to screen them first like you would if you were choosing coaches elsewhere. You sign up with one based on very little information and you're stuck with them, for the most part. In the real world, most coaches will meet with you for free for the first session to help you gauge fit. Not so on Torch. I'd much preferred to have interviewed 3-4 coaches and then decided to move forward with one of them. Apparently this used to be the case but has since be changed. As it was I picked a coach and that was it - no easy option to try someone else. I also wish each coach had a video on their profile. The coach I spoke to seemed nice, but wasn't a fit for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Brett E. Director, Talent Management Mining & Metals ### "Great partner & solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2019 Our companies experience with Everwise was incredibly positive. They took the time to understand our business, and provide the best solutions to meet our needs. The software is curated and condensed in an intuitive way, and they really make your life easier. Pros The partnership with the Everwise team. Each member of their team felt like a true partner, and worked hard to find the best solution to meet our peoples needs. Cons No concerns with the software of the solution. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Aniket M. Founder Computer Software ### "The Everwise experience made a better leader and provided insights to scale up my business." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2019 The time Everwise spends matching with the right mentor/mentee helps stay engaged and provides great foundation for the entire process. The follow up helps create accountability and provides structure which guarantee's a rewarding experience for all participants. Pros The software provides a way to keep the mentor/mentee commitments on track. It also has several resources around educating both mentor and mentee's so their partnership can be successful. Cons There is always room for improvement, they have already stared working on lots of push notifications which helps rather than having to login each time. In the future an app would be great addition. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Transformation Manager Consumer Goods ### "Journey Towards Greater Equity" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 March 18, 2019 Our organization leveraged the mentor matching component of the Everwise platform in a pilot mentoring program for our Employee Resource Groups (ERGs). This provided our diverse workforce with exposure to and partnership with our executive leadership team, which was well received by ERG members and executive leadership alike. Pros Quick-burst content is well organized into missions, collections, etc. The active, online community allows for meaningful feedback and discussions. Cons Would love to see more content around how to be an effective mentor, as our organization leveraged the software in an internal mentoring program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kim B. Program Director, Leadership Development Insurance ### "Top Notch Software for Admin Ease and Customer Sesrvice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2018 Beyond my expectations. My needs are anticipated and often filled before I ask! Pros The ease of updating curated material and the prompt responses from Customer Service Cons Nothing at this time. Improvements are coming all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User HR Director of Talent Management Law Practice ### "Employee development tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 2, 2018 Pros Easy to use and customized product for employee learning, great for new supervisors and for folks looking for overall leadership and career development Cons does not have expansive content on skills like IT, etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Talent Development Leader Food Production ### "Reliable Platform and great customer experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 1, 2018 Great partners, flexible to client needs Pros The tool is easy to navigate, user friendly and the paths created are useful Cons I am not sure if the platform can integrate with ATS and systems like Kronos, that could a game changer for us in choosing Everwise as our choice of LMS Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212907/Torch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.