Who Uses This Software?

Paradigm software is totally focused on providing management for any organisation that has to meet regulatory compliance. We provide software to manage documents, training, corrective actions and more


Average Ratings

5 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1,000.00/one-time
    See pricing details
  • Pricing Details
    Available on request
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Interax Group
  • www.interaxgrp.com
  • Founded 1995
  • Canada

About Paradigm 3

Paradigm 3 Quality and Document Control Software provides you with the systems you need to manage the challenges of your compliance system. Our systems includes, full document control, a complete competency and training module, risk analysis, audit scheduling and reporting, management of CAPA's, , customer complaints, calibrations and asset management and more . Targeted action items are sent to applicable personnel and progress tracked ensuring that all facets of your system are under control.


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Paradigm 3 Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Paradigm 3 Reviews Recently Reviewed!

Frustrating

Nov 08, 2017
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: Good for placing SOPs and master documents for staff utilization, that's it. Horrible search functions.

Cons: System is not user friendly-when you are reviewing records and want to go back, the internet page expires and you have to re-perform everything or click refresh on the task bar. HORRIBLE SYSTEM TO UTILIZE FOR TRACKING EQUIPMENT MAINTENANCE! DO NOT GET THIS FOR EQUIPMENT! All information is not centralized in one location for equipment. Maybe whoever configured this at my job did it in an not so logical manner however if this is how it normally is, it is mediocre at best.

Overall: A little bit of organization; lackadaisical system.

Powerful software platforms and applications at reasonable cost

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: P3 Document Management and Training Modules continue to be user-friendly, powerful applications meeting diverse business and user needs. The Interax group excels at Listening to Customer needs and upgrading their applications to satisfy those needs.

Vendor Response

by Interax Group on December 06, 2016

Our goal is to provide the best experience to front line users and listening to feedback from users like you enables us to keep that focus.

All-in-one Quality System Management

Nov 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The style designer software. It allows for the various interface windows to be assembled and presented in whatever manner you choose. The express reports and export forms are another great feature. There are many more features I haven't yet started to utilize, but I am sure I will find much more that I will appreciate about Paradigm 3.

Cons: None that I can think of.

Overall: Paradigm 3 is an excellent tool for those looking to consolidate various quality system functions with a single piece of software. Paradigm 3 allows for control of all your documentation, monitoring of your non-conformance process, tracking of your customer complaint process, scheduling of your calibrations and maintenance, just about every aspect of your training system, and the ability to structure your interface to your liking. That's just naming a few of its features. I am very happy to have Paradigm 3 to use. It is my number one tool for quality system management.

Recommendations to other buyers: There is definitely a learning curve. It takes patience, but the rewards are well worth it.

Very intuitive, well rounded document management program to help QA managers meet ISO requirements.

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: My experiences with this software have been extremely positive overall. I have worked with the program for nearly five years and have had minimal complaints or technical issues.

Pros:
-Very Intuitive system, very user friendly
-Automates many required activities and can be tied into event specific e-mail delivery
-Makes document introduction, editing, and archival painless
-For ISO 17025 and Forensic Laboratory QA Managers this is the ideal software for keeping your laboratory in compliance with the document control portion of your accreditation requirements.

Cons:
-Program Minimizes to lower task bar on close, has confused some users thinking the program wont open a second time.
-Have had some difficulty in migrating documents between the Paradigm III regular version housed on the main server and the internet based Paradigm III Lite version.

I am the system administrator and we have used this software for three years now for laboratory.

Apr 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros:
Excellent for all document control
Excellent for creating SOP's and sending for review
Excellent for updating staff of any changes in SOP's Policies, forms etc
Excellent customer service
Ease of use
Makes my life so much easier
Cons:
Takes a bit of learning and time to customise to what you want it to do, but well worth the effort.