# Personify Care Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Personify Care the right Patient Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/212964/GreenThumbLandscaping/reviews --- Personify Care 5 (10) [View alternatives](https://www.capterra.com/p/212964/Personify-Care/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Personify Care Ease of use 4.6 Customer Service 5.0 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Nurse/Midwife Unit Manager Hospital & Health Care Used the software for: 6-12 months ### "Personify Care brilliance!" November 8, 2022 5.0 We have reduced our appointment times with patients due to a more streamlined process with medical history collection and access to pathology results. We now have a digital platform of health information to be provided in a more timely way and more relevant to the individual patient. Pros Ease of use , assists with monitoring patient's preparation for their hospital appointment, streamlines booking in processes and provides regular health information to patients. First class response by Personify Care if issues arise- always extremely prompt and nothing is too much trouble. Cons Having to contact Personify Care to put documents onto the platform instead of not being able to do it directly myself. Review Source aM aileen M. Marketin gManager Health, Wellness and Fitness Used the software for: 2+ years ### "Excellent product. Excellent support." June 18, 2024 5.0 They have provided excellent support to launch and ongoing support to further customise to our needs. Pros Automated follow-ups and reminders save admin time from manually chasing up responses, and the dashboard was customised to our needs. It's been relatively easy to update pathways when we changed processes and where we have needed support the team have been responsive. Cons Nothing - it was hands-down superior to the other solutions we evaluated. Review Source MD Marlou D. Project Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Personifycare review" October 11, 2021 5.0 Pros Easy to use Amazing customer support Easily adaptable to needs Cons The main dashboard is currently not interactive Review Source SG Sharon G. Clinical Nurse Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent Project with terrific outcome" June 23, 2021 5.0 I have found it to be the most painless and positive experience. \[SENSITIVE CONTENT\] has been absolutely amazing , so easy to work with and very responsive to my requests. A\[SENSITIVE CONTENT\] is also proving to be a terrific resource too. The Personify Pathway (PP)has mapped our workflows and adapted to fit us and not the other way around. The PP has absolutely changed our ability to book patients to lists. Where we previously struggled to get lists booked 7 days in advance , PP has revolutionised our service with lists now booked up to 3 weeks in advance. I love it and do not want the trial to end!! Pros The ability to refine my involvement to just clinical input has been significant. All administrative tasks have been removed from my area of responsibility. I also have patients that are now able to be booked without any involvement from me as they have not raised any red flags. The ability to change and adapt the pathway has made it so easy to use. We were able to add two new pathways so simply that it was completely painless. Cons I find it frustrating when I am in "DAC and consent" then go into a patient record and complete the Clinical Note followed by submit- you are sent back to Home Icon and do not stay in the patient record but have to look them up again and click back in- this I hate!! I have actually forgotten which patient I was in and had to struggle to work out who's record I was actioning. Reason for choosing Personify Care I played no part in choosing, I'm simply the beneficiary. Review Source Response from Personify Care August 27, 2021 Thank you so much for the feedback, we appreciate you taking the time. We've taken it on board, and we've now improved the functionality so that that you will remain in the patient record after clicking Submit. EG Elena G. Clinical IT specialist Hospital & Health Care Used the software for: 2+ years ### "Happy partners" March 20, 2023 5.0 Very happy with Personify Care. It helps to collect information from the patients and easy to manage/do changes according to the current business needs. Pros Personify Care is usi to use, easy to manage and i very reliable. Cons Printing forms design could be a bit better Review Source JC Judy C. RN Medical Practice Used the software for: 2+ years ### "Personify Care Review " August 21, 2022 5.0 Very good experience overall. Pros Ease of use. Advantages for completing request for Admission remotely and urgently when required. Less paper as no need for admission and appointment letters. Cons The fact that you cannot delete the surgery date if no date can be re-booked forces you to suspend the pathway. Some patients have trouble with this. It would be better if you could delete the date as duringCOVID it was common not to be able to give a new date. Review Source MS Mieke S. Pre-admission nurse Hospital & Health Care Used the software for: 1-2 years ### "Great product" May 10, 2023 5.0 Ease of useEasy to communicate to patients and vice versaInformation in 1 place to send and collect Pros Great way to get information from patientCommunication with support teamAble to change the message easily Cons When we change a message due to changing rules in the last 2 years because of Covid it doesn't automatically update on all patients already active Review Source BB Bianca B. Registered Midwife Hospital & Health Care Used the software for: 6-12 months ### "Antenatal Program for NALHN" November 23, 2022 5.0 Amazing! Their staff are friendly, helpful and usually respond within the hour!!! Pros Personify Care has customised a program for NALHN that has streamed lined our women's care at their first antenatal visit and distributes all antenatal education throughout their pregnancy. The staff are always available to assist with questions we may have, updates we request or changes we require. Cons Currently we cannot close previous pregnancies which leaves chance of error if the user doesn't check the dates information was entered, and may review information from a previous pregnancy. Review Source PW Phillip W. Assisstant Professor Hospital & Health Care Used the software for: Less than 6 months ### "Great Patient Registration and Engagement Platform" April 22, 2021 5.0 The staff at Personify was always willing to discuss changes or concerns that my staff and I had. They truly personalized the platform and allowed my clinic to function seamlessly during a difficult period in the pandemic. I would highly recommend their solution to any healthcare organization. Pros The platform gave my clinic the ability to quickly scale up a solution that gave me and my staff the ability to register patients remotely during the height of the pandemic. We did not have this ability before. It also gave patients insight on their care plan and they really appreciated it. Cons At the time there was no seamless integration with our EMR but I believe this functionality may have been added by now. Review Source Response from Personify Care May 10, 2021 Thank you for the great review Phillip! We're happy we've been able to support your team to shift to remote patient registration during the pandemic. As you've noted we now have several hospital groups that have gone live with EMR & PMS integration using the new capabilities we've introduced in this area (including RESTful API and HL7 managed integration services options). AS Amy S. Physician Assistant / Project Officer Hospital & Health Care Used the software for: 1-2 years ### "Great product that has had such a positive impact on our team and patients." February 13, 2023 5.0 Pros Ease of communication with our patients. Cons Re-booking patients when there are cancellations needs to be easier. Review Source Similar Products Featured ## Related categories [Patient Management](https://www.capterra.com/patient-management-software/)