# Personify Care Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Personify Care Software - reviews, pricing plans, popular comparisons to other Patient Management products and more.

Source: https://www.capterra.com/p/212964/Personify-Care

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# 

 Personify Care Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 24, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Personify Care

## What is Personify Care?

Software that helps healthcare teams reach patients when they need it most, by digitising pathways & removing paper forms & phone calls

## What is Personify Care used for?

[Patient Management](https://www.capterra.com/patient-management-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for Personify Care?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://personifycare.com&name=Personify Care)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Personify Care

5.0 (10)

VS.

[0.0](https://www.capterra.com/p/192115/SHP-CareStat/#reviews)

Starting Price

Contact vendor

Starting Price

$1000

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (10)

Ease Of Use

0.0 (2)

Value For Money

5.0 (7)

Value For Money

0.0 (2)

Customer Service

5.0 (10)

Customer Service

0.0 (2)

## Personify Care alternatives

[PAC Management](https://www.capterra.com/p/10019965/PAC-Network-Management/)

[4.5 (2)](https://www.capterra.com/p/10019965/PAC-Network-Management/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10019965/PAC-Network-Management/)

[BodySite](https://www.capterra.com/p/181484/BodySite-Digital-Health-Guide/)

[4.0 (1)](https://www.capterra.com/p/181484/BodySite-Digital-Health-Guide/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/181484/BodySite-Digital-Health-Guide/)

Highest Rated

[CipherRounds](https://www.capterra.com/p/186667/CipherRounds/)

[4.9 (7)](https://www.capterra.com/p/186667/CipherRounds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/186667/CipherRounds/)

[Patient Tracking and Flow](https://www.capterra.com/p/130881/Patient-Tracking-and-Flow/)

[0.0](https://www.capterra.com/p/130881/Patient-Tracking-and-Flow/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130881/Patient-Tracking-and-Flow/)

[View all alternatives](https://www.capterra.com/p/212964/Personify-Care/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Booking Management

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Charting

3.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Workflow Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Communication Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customizable Forms

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

HIPAA Compliant

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Personify Care 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Handle the registration and admission process for existing and new students

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Observing and tracking a patient's health status, condition, and wellbeing

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (10)

4.6

Based on 10 reviews

## Pricing

Value for money

5.0 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

5.0 (7)

5.0

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AM

aileen m.

Marketin gManager

Health, Wellness and Fitness

### "Excellent product. Excellent support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2024

They have provided excellent support to launch and ongoing support to further customise to our needs.

Pros

Automated follow-ups and reminders save admin time from manually chasing up responses, and the dashboard was customised to our needs. It's been relatively easy to update pathways when we changed processes and where we have needed support the team have been responsive.

Cons

Nothing - it was hands-down superior to the other solutions we evaluated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mieke S.

Pre-admission nurse

Hospital & Health Care

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 10, 2023

Ease of useEasy to communicate to patients and vice versaInformation in 1 place to send and collect

Pros

Great way to get information from patientCommunication with support teamAble to change the message easily

Cons

When we change a message due to changing rules in the last 2 years because of Covid it doesn't automatically update on all patients already active

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Elena G.

Clinical IT specialist

Hospital & Health Care

### "Happy partners"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 20, 2023

Very happy with Personify Care. It helps to collect information from the patients and easy to manage/do changes according to the current business needs.

Pros

Personify Care is usi to use, easy to manage and i very reliable.

Cons

Printing forms design could be a bit better

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Amy S.

Physician Assistant / Project Officer

Hospital & Health Care

### "Great product that has had such a positive impact on our team and patients."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 13, 2023

Pros

Ease of communication with our patients.

Cons

Re-booking patients when there are cancellations needs to be easier.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BB

Bianca B.

Registered Midwife

Hospital & Health Care

### "Antenatal Program for NALHN"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 23, 2022

Amazing! Their staff are friendly, helpful and usually respond within the hour!!!

Pros

Personify Care has customised a program for NALHN that has streamed lined our women's care at their first antenatal visit and distributes all antenatal education throughout their pregnancy. The staff are always available to assist with questions we may have, updates we request or changes we require.

Cons

Currently we cannot close previous pregnancies which leaves chance of error if the user doesn't check the dates information was entered, and may review information from a previous pregnancy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Nurse/Midwife Unit Manager

Hospital & Health Care

### "Personify Care brilliance!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2022

We have reduced our appointment times with patients due to a more streamlined process with medical history collection and access to pathology results. We now have a digital platform of health information to be provided in a more timely way and more relevant to the individual patient.

Pros

Ease of use , assists with monitoring patient's preparation for their hospital appointment, streamlines booking in processes and provides regular health information to patients. First class response by Personify Care if issues arise- always extremely prompt and nothing is too much trouble.

Cons

Having to contact Personify Care to put documents onto the platform instead of not being able to do it directly myself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Judy C.

RN

Medical Practice

### "Personify Care Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 21, 2022

Very good experience overall.

Pros

Ease of use. Advantages for completing request for Admission remotely and urgently when required. Less paper as no need for admission and appointment letters.

Cons

The fact that you cannot delete the surgery date if no date can be re-booked forces you to suspend the pathway. Some patients have trouble with this. It would be better if you could delete the date as duringCOVID it was common not to be able to give a new date.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Marlou d.

Project Manager

Health, Wellness and Fitness

### "Personifycare review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 11, 2021

Pros

Easy to use Amazing customer support Easily adaptable to needs

Cons

The main dashboard is currently not interactive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SG

Sharon G.

Clinical Nurse

Health, Wellness and Fitness

### "Excellent Project with terrific outcome"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 23, 2021

I have found it to be the most painless and positive experience. \[SENSITIVE CONTENT\] has been absolutely amazing , so easy to work with and very responsive to my requests. A\[SENSITIVE CONTENT\] is also proving to be a terrific resource too. The Personify Pathway (PP)has mapped our workflows and adapted to fit us and not the other way around. The PP has absolutely changed our ability to book patients to lists. Where we previously struggled to get lists booked 7 days in advance , PP has revolutionised our service with lists now booked up to 3 weeks in advance. I love it and do not want the trial to end!!

Pros

The ability to refine my involvement to just clinical input has been significant. All administrative tasks have been removed from my area of responsibility. I also have patients that are now able to be booked without any involvement from me as they have not raised any red flags. The ability to change and adapt the pathway has made it so easy to use. We were able to add two new pathways so simply that it was completely painless.

Cons

I find it frustrating when I am in "DAC and consent" then go into a patient record and complete the Clinical Note followed by submit- you are sent back to Home Icon and do not stay in the patient record but have to look them up again and click back in- this I hate!! I have actually forgotten which patient I was in and had to struggle to work out who's record I was actioning.

Reasons for choosing Personify Care

I played no part in choosing, I'm simply the beneficiary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2021

Thank you so much for the feedback, we appreciate you taking the time. We've taken it on board, and we've now improved the functionality so that that you will remain in the patient record after clicking Submit.

PW

Phillip W.

Assisstant Professor

Hospital & Health Care

### "Great Patient Registration and Engagement Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 22, 2021

The staff at Personify was always willing to discuss changes or concerns that my staff and I had. They truly personalized the platform and allowed my clinic to function seamlessly during a difficult period in the pandemic. I would highly recommend their solution to any healthcare organization.

Pros

The platform gave my clinic the ability to quickly scale up a solution that gave me and my staff the ability to register patients remotely during the height of the pandemic. We did not have this ability before. It also gave patients insight on their care plan and they really appreciated it.

Cons

At the time there was no seamless integration with our EMR but I believe this functionality may have been added by now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 10, 2021

Thank you for the great review Phillip! We're happy we've been able to support your team to shift to remote patient registration during the pandemic. As you've noted we now have several hospital groups that have gone live with EMR & PMS integration using the new capabilities we've introduced in this area (including RESTful API and HL7 managed integration services options).

[View all Reviews](https://www.capterra.com/p/212964/Personify-Care/reviews/)

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