--- title: "Personify Care Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Personify Care Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/212964/Personify-Care/" page_type: "product" language: "en" --- # Personify Care Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Personify Care ## What is Personify Care? Software that helps healthcare teams reach patients when they need it most, by digitising pathways & removing paper forms & phone calls ## What is Personify Care used for? [Patient Management](https://www.capterra.com/patient-management-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Personify Care?[Manage this product listing](https://www.g2.com/products/personify-care/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Personify Care 5.0 (10) VS. [0.0](https://www.capterra.com/p/192115/SHP-CareStat/#reviews) Starting Price Contact vendor Starting Price $1000 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (10) Ease Of Use 0.0 (1,284) Value For Money 5.0 (7) Value For Money 0.0 (767) Customer Service 5.0 (10) Customer Service 0.0 (1,196) ## Personify Care alternatives [NextGen Office](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/) Highest Rated [PAC Management](https://www.capterra.com/p/10019965/PAC-Network-Management/) [4.5 (2)](https://www.capterra.com/p/10019965/PAC-Network-Management/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10019965/PAC-Network-Management/) [Modernizing Medicine Gastroenterology (formerly gMed)](https://www.capterra.com/p/231841/gGastro/) [4.1 (20)](https://www.capterra.com/p/231841/gGastro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/231841/gGastro/) [Aerial](https://www.capterra.com/p/92412/Aerial/) [4.5 (2)](https://www.capterra.com/p/92412/Aerial/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/92412/Aerial/) [View all alternatives](https://www.capterra.com/p/212964/Personify-Care/alternatives/) ## FAQs about Personify Care Overview ### Which roles and teams benefit most from Personify Care? Personify Care is most used by clinical care teams, including nurses, midwives, physician assistants, and pre-admission staff, who streamline patient communication, education, and care coordination. Clinical IT specialists and project managers support implementation and workflow integration, while healthcare educators and marketing leaders use it to improve patient engagement and program outreach. Answer based on 10 reviews Overview ### What company size and specific industries is Personify Care built for? Personify Care is designed for healthcare organizations, particularly hospitals and clinical care teams, including directors of nursing, administrators, registered nurses, surgical nurses, quality risk managers, nursing managers, unit heads, and senior executives. The target audience suggests suitability for mid-sized to enterprise healthcare providers. Features and Usability ### What are the key features of Personify Care? Personify Care offers admissions management, registration management, discharge management, and patient flow management for care coordination. It also includes automated scheduling, booking management, reminders, alerts/notifications, SMS messaging, and real-time notifications. Reporting features include activity dashboards, customizable reports, real-time reporting, charting, and surveys & feedback. Integrations ### Which third-party tools and platforms does Personify Care integrate with? Personify Care integrates with Lendio and connects appointment workflows with external lending and scheduling processes. Lendio is the only integration specifically mentioned in the provided data, so it is the clearest third-party platform identified for Personify Care. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Personify Care offer? Personify Care provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided setup, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced learning resources. Getting Started and Support ### What customer support options does Personify Care offer? Personify Care provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,461 Patient Engagement reviews Capterra reviewers highlight these as the features buyers value most when choosing patient management software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) Personify Care supports **HIPAA Compliant** and **Billing & Invoicing**, covering two of the most requested capabilities in this category. However, it does not include **Appointment Management**. Instead, it offers **Charting** (**57%**) and **Calendar Management** (**52%**), which still address important operational needs. Together, these features help businesses protect patient data, manage financial workflows, and give teams better visibility into patient records and scheduling activities. HIPAA Compliant 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Calendar Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Booking Management 3.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create, update, and manage bookings, itineraries, and reservations Workflow Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Communication Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Personify Care 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 5.0 (7) ### Starting price Free trial available Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM aileen M. Marketin gManager Health, Wellness and Fitness ### "Excellent product. Excellent support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2024 They have provided excellent support to launch and ongoing support to further customise to our needs. Pros Automated follow-ups and reminders save admin time from manually chasing up responses, and the dashboard was customised to our needs. It's been relatively easy to update pathways when we changed processes and where we have needed support the team have been responsive. Cons Nothing - it was hands-down superior to the other solutions we evaluated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mieke S. Pre-admission nurse Hospital & Health Care ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 10, 2023 Ease of useEasy to communicate to patients and vice versaInformation in 1 place to send and collect Pros Great way to get information from patientCommunication with support teamAble to change the message easily Cons When we change a message due to changing rules in the last 2 years because of Covid it doesn't automatically update on all patients already active Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EG Elena G. Clinical IT specialist Hospital & Health Care ### "Happy partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2023 Very happy with Personify Care. It helps to collect information from the patients and easy to manage/do changes according to the current business needs. Pros Personify Care is usi to use, easy to manage and i very reliable. Cons Printing forms design could be a bit better Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amy S. Physician Assistant / Project Officer Hospital & Health Care ### "Great product that has had such a positive impact on our team and patients." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 Pros Ease of communication with our patients. Cons Re-booking patients when there are cancellations needs to be easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bianca B. Registered Midwife Hospital & Health Care ### "Antenatal Program for NALHN" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2022 Amazing! Their staff are friendly, helpful and usually respond within the hour!!! Pros Personify Care has customised a program for NALHN that has streamed lined our women's care at their first antenatal visit and distributes all antenatal education throughout their pregnancy. The staff are always available to assist with questions we may have, updates we request or changes we require. Cons Currently we cannot close previous pregnancies which leaves chance of error if the user doesn't check the dates information was entered, and may review information from a previous pregnancy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Nurse/Midwife Unit Manager Hospital & Health Care ### "Personify Care brilliance!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2022 We have reduced our appointment times with patients due to a more streamlined process with medical history collection and access to pathology results. We now have a digital platform of health information to be provided in a more timely way and more relevant to the individual patient. Pros Ease of use , assists with monitoring patient's preparation for their hospital appointment, streamlines booking in processes and provides regular health information to patients. First class response by Personify Care if issues arise- always extremely prompt and nothing is too much trouble. Cons Having to contact Personify Care to put documents onto the platform instead of not being able to do it directly myself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Judy C. RN Medical Practice ### "Personify Care Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2022 Very good experience overall. Pros Ease of use. Advantages for completing request for Admission remotely and urgently when required. Less paper as no need for admission and appointment letters. Cons The fact that you cannot delete the surgery date if no date can be re-booked forces you to suspend the pathway. Some patients have trouble with this. It would be better if you could delete the date as duringCOVID it was common not to be able to give a new date. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Marlou D. Project Manager Health, Wellness and Fitness ### "Personifycare review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 11, 2021 Pros Easy to use Amazing customer support Easily adaptable to needs Cons The main dashboard is currently not interactive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SG Sharon G. Clinical Nurse Health, Wellness and Fitness ### "Excellent Project with terrific outcome" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2021 I have found it to be the most painless and positive experience. \[SENSITIVE CONTENT\] has been absolutely amazing , so easy to work with and very responsive to my requests. A\[SENSITIVE CONTENT\] is also proving to be a terrific resource too. The Personify Pathway (PP)has mapped our workflows and adapted to fit us and not the other way around. The PP has absolutely changed our ability to book patients to lists. Where we previously struggled to get lists booked 7 days in advance , PP has revolutionised our service with lists now booked up to 3 weeks in advance. I love it and do not want the trial to end!! Pros The ability to refine my involvement to just clinical input has been significant. All administrative tasks have been removed from my area of responsibility. I also have patients that are now able to be booked without any involvement from me as they have not raised any red flags. The ability to change and adapt the pathway has made it so easy to use. We were able to add two new pathways so simply that it was completely painless. Cons I find it frustrating when I am in "DAC and consent" then go into a patient record and complete the Clinical Note followed by submit- you are sent back to Home Icon and do not stay in the patient record but have to look them up again and click back in- this I hate!! I have actually forgotten which patient I was in and had to struggle to work out who's record I was actioning. Reasons for choosing Personify Care I played no part in choosing, I'm simply the beneficiary. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 27, 2021 Thank you so much for the feedback, we appreciate you taking the time. We've taken it on board, and we've now improved the functionality so that that you will remain in the patient record after clicking Submit. PW Phillip W. Assisstant Professor Hospital & Health Care ### "Great Patient Registration and Engagement Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 22, 2021 The staff at Personify was always willing to discuss changes or concerns that my staff and I had. They truly personalized the platform and allowed my clinic to function seamlessly during a difficult period in the pandemic. I would highly recommend their solution to any healthcare organization. Pros The platform gave my clinic the ability to quickly scale up a solution that gave me and my staff the ability to register patients remotely during the height of the pandemic. We did not have this ability before. It also gave patients insight on their care plan and they really appreciated it. Cons At the time there was no seamless integration with our EMR but I believe this functionality may have been added by now. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 10, 2021 Thank you for the great review Phillip! We're happy we've been able to support your team to shift to remote patient registration during the pandemic. As you've noted we now have several hospital groups that have gone live with EMR & PMS integration using the new capabilities we've introduced in this area (including RESTful API and HL7 managed integration services options). 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