# Trail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Trail Software - reviews, pricing plans, popular comparisons to other Maintenance Management products and more.

Source: https://www.capterra.com/p/212984/Trail

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# 

 Trail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Trail

## What is Trail?

Trail helps to operate and manage physical assets. Trail is an easy-to-use service for asset operations, and when used actively it becomes a valuable asset data platform for the customers. Trail's core benefits are information availability, ease of asset operations (such as reservations and maintenances), information creation at the source, and overall asset understanding that results in smarter and more sustainable asset decisions for the customers. Trail is widely in use across industries.

## What is Trail used for?

[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[EAM](https://www.capterra.com/eam-software/)[CMMS](https://www.capterra.com/cmms-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Trail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://trail.fi/&name=Trail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Trail

4.2 (10)

VS.

[4.6 (1,543)](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

Starting Price

$50

Per Feature, Per Month

Starting Price

$65

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (10)

Ease Of Use

4.4 (1,535)

Value For Money

4.3 (9)

Value For Money

4.6 (1,166)

Customer Service

4.4 (10)

Customer Service

4.6 (1,155)

## Trail alternatives

[4.6 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (1,304)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (752)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (235)](https://www.capterra.com/p/130048/GoCodes-Asset-Management/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Trail 45 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Track the status of assets and whether they're checked in or out

Track and manage adherence to policies for any service, product, process, or supplier

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Alter the layout and content of reports

Store, manage, and track all electronic documents in a centralized location

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Managing inventories and tracking changes to hardware and software configurations

Manage and track all job information and associated tasks

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Track parts inventory levels and manage re-stocking

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track work performed and resources used for past customers, sites, or assets

Track the status over time for a request, process, asset, or transaction

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (10)

4.0

Based on 10 reviews

## Pricing

Value for money

4.3 (9)

Free Trial

Basic

$50.00

Per Feature,Per Month

Value for money

4.3 (9)

4.3

Based on 9 reviews

## Integrations

[

Flow](https://www.capterra.com/p/150388/Flow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (10)

4.4

Based on 10 reviews

## User reviews

Overall rating

4.2

Based on 10 reviews

Filter by rating

5(2)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JM

Jonathan M.

Administrator

Performing Arts

### "Göteborgoperan"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 4, 2020

That has helped us to get a more overlock of ours things in the warehouse.

Pros

The software have so many functionalitys.

Cons

That can be complicated to gets in to the software. That have been mutch of frustration from workpartners how not understand how it works.

Reasons for choosing Trail

I did´t know a other products

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 8, 2020

Hi Jonathan, Thank you for taking the time to review Trail! We really appreciate the feedback and will definitely continue to focus on the user experience and ease of use.

OS

Oskar S.

Project planner

Education Management

### "Simple, yet effective equipment management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 2, 2020

My overall experience with Trail is positive, as it has simplified and unified our equipment management and helped with keeping the equipment register up to date. The customer service is swift and polite.

Pros

I like the simplicity of Trail. It is easy to set up and use for the average user. The software is also quite flexible in terms of different types of sectors, users and equipment resulting from this. I like the ability to use the software's core abilities on my smartphone.

Cons

There are some small areas that could be further developed. For example, there is not anyway to have multiple levels of access for the same user. Also some of the features are a bit hard to grasp, mainly because they are used so infrequently.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2020

Hi Oskar, Thank you for taking the time to review Trail! We're happy to hear that You've had a positive experience with Trail! And thank you for the valuable feedback, it'll be something that we'll definitely take a closer look at.

KW

Kaj W.

Valo/Äänitiimin päällikkö

Education Management

### "Keeping track of your gear"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 1, 2020

When you get used to the restrictions and learn some work-arounds it´s quite helpful

Pros

Borrowing out gear for students is quite straight forward.

Cons

The way locations, where the specific piece of gear is situated and where it has been borrowed to is a bit messy to read. You get a list of everything in a specific room at that moment. The next user does not know what is there only temporarily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2020

Hi Kaj, Thank you very much for taking the time to review Trail! We're very interested to hear about user experience and based on this, the clarity regarding locations is something that we'll take a close look at. Glad to hear that Trail is being helpful!

AU

Anonymous User

IT-manager

Civic & Social Organization

### "Trail "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 1, 2020

Pros

Relatively easy to setup. Can be hosted as SaaS. Supports importing from Excel. Have an API for further integration.

Cons

Could have had SSO as a standard solution within the base package

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2020

Thank you for taking the time to review Trail! We really appreciate it! Good to hear about wishes regarding our solution package which is constantly evaluated and developed further.

MM

Marko M.

Head of AV Department

Music

### "Easy AV equipment and production management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

November 26, 2020

Sibelius Academy has used Trail since 2011. It has evolved quite a bit during that time and we're very happy with the product and support we're receiving.

Pros

Ease of use, new users learn to use Trail very fast. Customer support answers quickly solving most of the cases very fast. Trail Systems is always open to new things like "AV equipment loan equipment locker" that we built together a couple of years ago.

Cons

Implementing custom features is time consuming and expensive. Customers don't always get information about new features delivered for all Trail users for free.

Reasons for choosing Trail

Ease of use. Less mouse clicks to do the same task than other software. Less clutter, less menu surfing etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 30, 2020

Hi Marko, thank you for taking the time to review Trail! And happy to hear that You are happy with Trail and the support! We've also recognized the need to inform all users about product improvements better. We'll contact all customers about it shortly!

SS

Simppu S.

Producer

Civic & Social Organization

### "Trail easy to use mostly"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

November 25, 2020

Works fine, not mind-blowing software but that gets the job done.

Pros

Fast informative overview on a starting page

Cons

Web-based printing is slow. a hand held printer would be nice option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2020

Hi Simppu, and thank you for taking the time to review Trail! We really appreciate the effort and feedback! Excellent comment on the hardware side, we'll definitely take it into account in improving the printing service!

TG

Tiny G.

CEO

Entertainment

### "Does what it does well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2020

I would recommend Trail to any company that wants asset management and maintenance software first and some sales / rental pricing features second. Trail is an asset management platform and as such does this better than the quoting part. Would recommend it over other rental software

Pros

Trail is easy to implement and easy to use. As it is browser/cloud based it is easy to work with on all platforms and therefore the uptake by our employees was good. The trail team in the 3 department I deal with are all good at keeping their answers concise and referred to others if appropriate but the answers are always swift in coming. Having Trail relationship manager for our company means are questions are answered or items followed up in context to other discussions.

Cons

Reporting and print out formatting is the one down side of this software. This is handled well by the team writing custom reports so is not a big drawback and the Trail team are open to discussions about why the standard reporting is not applicable.

Reasons for choosing Trail

features. price. flexibility.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 27, 2020

Hi Tiny, Thank you so much for taking the time to review Trail! We really appreciate the feedback and happy to hear that Trail is doing well!

HM

Heli M.

procurement co-ordinator

Education Management

### "Very positive experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2020

We got a lot of important information, which we need in our organization.

Pros

It is easy to use and there is several useful functions. Reports are able to manage by Excel.

Cons

I have not found such a function which I would not like.

Reasons for choosing Trail

We got a software where is able to make reservations of the equipment. But it seemed that it seemed to be much better and we expected.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2020

Hi Heli, we really appreciate you taking the time to review Trail! And what a wonderful review - Thank you!

JH

Juha H.

studiomestari

Education Management

### "Happy customer since 2015"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 24, 2020

Really nicely developed system to suit our needs. We don't use all of the functions but this gives us room to improve our own work methods to increase for example the service info and interval of our equipment.

Pros

System has brought us control over our equipment management we know exactly where anything is at any given moment. Also the ease of use since it is web based you can access it easily from anywhere and the system is very flexible and customizable to suit our needs. And of course the system is Finnish which is a big plus for us.

Cons

Sometimes we get bugs for example the system returns devices by it self for example if an device has been read out the system returns it immediately after reading it out. And since we have multiple categories that are shared to different departments that causes everyone to see all of reservations and would not be necessary, it is not a big issue and we are sure it could be resolved.

Reasons for choosing Trail

Trail was chosen since it filled exactly the gap that we had in our equipment management and the fact it is a Finnish developed system made the interaction with the company really easy.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2020

Hi Juha, Thank you for taking the time to review Trail! We're glad to hear that Trail suits your needs and more. We really appreciate all the feedback and regarding reservations, we will work on improving the user experience.

VP

Veikko P.

Head of Light & Sound

Entertainment

### "User-friendly Asset Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2020

The experience in to the world of asset management has been amazing, thanks to Trail and all of the great guys behind it.

Pros

Multifunctional, easy to use, multi-platform support.

Cons

This one is hard to fill, because Trail does everything I need. Perhaps the mobile app's barcode scanner could be better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 26, 2020

Hi Veikko, Thank you for taking the time to review Trail! We really appreciate the feedback! User experience is continuously being developed so we'll definitely see how we can improve the barcode scanner.

[View all Reviews](https://www.capterra.com/p/212984/Trail/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)