--- title: "Freidesk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Freidesk Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/213017/Freidesk/" page_type: "product" language: "en" --- # Freidesk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Freidesk ## What is Freidesk? Freidesk is a cloud-based transportation management software that helps you to optimize and automate your logistics processes by reducing repetitive manual work. An easy-to-use platform enables you to assign shipments with a single click. All logistics processes and related documents are stored in one single place. No more time-consuming tasks with the help of Freidesk API. ## What is Freidesk used for? [Logistics](https://www.capterra.com/logistics-software/)[Shipping](https://www.capterra.com/shipping-software/)[Freight](https://www.capterra.com/freight-software/) Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €119 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freidesk?[Manage this product listing](https://www.g2.com/products/freidesk/claim_requests/new?auto=true) ## Freidesk Overview Updated September 2026 AI summary Freidesk supports organizations of all sizes in managing logistics and shipping operations through a cloud-based platform. It offers core features such as 3PL management, delivery tracking, order and inventory management, warehouse management, and shipping management, along with options for API access, billing, document management, and third-party integrations, making it suitable for businesses seeking to coordinate complex supply chain activities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freidesk 4.8 (5) VS. [### Fresa XPress](https://www.capterra.com/p/143442/Fresa-XPress/) [4.8 (164)](https://www.capterra.com/p/143442/Fresa-XPress/reviews/) Starting Price €119 Flat Rate, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (5) Ease Of Use 4.8 (164) Value For Money 4.4 (5) Value For Money 4.5 (159) Customer Service 4.8 (5) Customer Service 4.8 (164) ## Freidesk alternatives [Freightview](https://www.capterra.com/p/136895/Freightview/) [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/136895/Freightview/) [MyCarrierTMS](https://www.capterra.com/p/239697/MyCarrier/) [4.7 (108)](https://www.capterra.com/p/239697/MyCarrier/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239697/MyCarrier/) [DAT Load Board](https://www.capterra.com/p/265434/DAT-Load-Board/) [4.5 (239)](https://www.capterra.com/p/265434/DAT-Load-Board/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/265434/DAT-Load-Board/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [View all alternatives](https://www.capterra.com/p/213017/Freidesk/alternatives/) ## FAQs about Freidesk Overview ### What company size and specific industries is Freidesk built for? Freidesk is designed for medium to large businesses that need to automate logistics processes and cut manual work. It is best suited for organizations in logistics-heavy operations, especially companies managing shipping, distribution, or supply chain tasks that involve frequent process handling and coordination. Features and Usability ### What are the key features of Freidesk? Freidesk offers transportation and shipping management features such as freight shipping, ground shipping, container shipping, shipment tracking, order tracking, and status tracking. It also includes inventory management, warehouse management, import/export management, 3PL management, billing and invoicing, reporting and statistics, API access, document management, and third-party integrations. Getting Started and Support ### What training and onboarding options does Freidesk offer? Freidesk provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for learning features and common tasks. Getting Started and Support ### What customer support options does Freidesk offer? Freidesk provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat. Support coverage is listed across these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations, so the support experience cannot be characterized beyond the available channel list. ## Features AI summary Based on 1,495 Freight reviews Capterra reviewers highlight these as the logistics features buyers care about most: - **Real-Time Monitoring** (**54%** of reviewers rated this feature as critical) - **Delivery Tracking** (**48%**) - **Dispatch Management** (**50%**) Freidesk includes **Delivery Tracking**, which helps teams keep shipments visible and keep customers updated throughout the delivery process. However, it does not include **Real-Time Monitoring** or **Dispatch Management**. Instead, it offers **Order Management** (**51%**), a feature many reviewers also view as important. That gives businesses a way to organize incoming orders and maintain control over fulfillment steps, helping teams improve coordination and keep daily logistics work moving efficiently. 3PL Management Outsource and manage third party logistics API Application programming interface that allows for integration with other systems/databases Billing & Invoicing Create, manage, and send invoices or bills to customers Container Shipping Shipping products/goods in containers Delivery Tracking Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Document Management Store, manage, and track all electronic documents in a centralized location Freidesk 23 features ### All Features - 3PL Management: Outsource and manage third party logistics - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Container Shipping: Shipping products/goods in containers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Document Management: Store, manage, and track all electronic documents in a centralized location - Fleet Management: Management of commercial motor vehicles for work-related purposes - Freight Shipping: Shipping products/goods by land, sea or air - Ground Shipping: Shipping products/goods by land - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Management: Track and manage inventory levels to maintain proper supply - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (5) 5.0 Based on 5 reviews ## Pricing Value for money 4.4 (5) Free Trial Basic €119.00 Flat Rate,Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 4.8 Based on 5 reviews Filter by rating 5(4) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AF Artur F. sales manager Transportation/Trucking/Railroad ### "Saved time and opportunity to develop bussiness " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 27, 2021 All issues that we have at the moment with documents ( bills and CMR ) we have to solve inside our company. Freidesk helped us a lot to save our time nad money. Our company employees have been already integrated with Freidesk and we strongly reccomend to join this platform. Pros opportunity to compare prices of other carriers, analyze the market and provide the best offers. Also a great oportunity to find new leads and build a good reliationships with new customers. Easy of use, and they always improve their platform, excellent help from customer service managers. we adapt to the platform, coordinate all issues related to documentation and payment and are satisfied with the cooperation Cons Greatly works with email and skype intergrated software of platform. Easy of use. possibility to join everytime you need even at working at home. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. IN Inga N. Logistic Manager Plastics ### "Time saving and documentation reduction" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2021 Freidesk is an amazing platform that saves our time and money. The system is simple and clear to the user. Despite the short time we use Freidesk, it has shown that Freidesk people really care about things, extra efforts to support the business in times of need are just a demonstration of commitment. Pros It is no longer necessary to ask the prices of many carriers, fill in orders, ask to send documentation by post, then write invoices etc. All shipping information is in one place: day of loading, time, truck numbers, driver name, etc. It is also a pleasure to receive monthly reports in various aspects: on price changes in the regions, the number of orders ordered, the carriers we work with etc. Cons Freidesk is not integrated to our existing business program, so information such as loading numbers, truck numbers, loading dates need to be duplicated. However, this is a slight imperfection, as we have worked in the past without Freidesk. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AL Andrius L. Director Automotive ### "Best platform for transportation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2021 Overall I am happy :) Pros I like the support that you get when you use Freidesk platform Cons I did not find any issues with Freidesk. If I see something what could be improved - they do it! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. VK Vytas K. Head of Logistic Department Transportation/Trucking/Railroad ### "Terra Logistika feedback about Freidesk " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 15, 2021 245 / 5000 Vertimo rezultatai the experience is very interesting. we communicate with this company both in the search for customers and in the improvement of the platform, so the feedback on working with them is only the best. The team is young, energetic, scaling in the right direction. easy and fun to work with Pros This product is popular because it is completely unique in the market. And in it we can present our prices to customers on the principle of online market Cons as I mentioned before, this is the principle of bidding. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DJ Dovile J. import manager Furniture ### "Helpful, easy to use and perfect customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2021 Pros It is the most convenient when once the information (locations) has been entered, it remains and can be used as a template. Large supply of carriers and very strong customer support (always replies and resolves the issue quickly). Every day I enjoy working with Freidesk and their monthly reports are very informative. Cons Carriers are late with providing information, do not change the "stage" on time, sometimes needs to be reminded. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.