# JointJS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about JointJS Software - reviews, pricing plans, popular comparisons to other Diagram products and more.

Source: https://www.capterra.com/p/213029/Rappid

---

# 

 JointJS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

JointJS

## What is JointJS?

JointJS is a powerful JavaScript diagramming library that helps developers and companies of any size build advanced visual and No-Code applications. It comes in two versions: open-source (JointJS) with limited features and professional (JointJS+), which extends the features of JointJS and offers a wide range of customizable features, ready-to-implement demo applications and white-glove support.

## What is JointJS used for?

[Diagram](https://www.capterra.com/diagram-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$3490

Per User, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for JointJS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.client.io/&name=JointJS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### JointJS

4.9 (27)

VS.

[4.6 (49)](https://www.capterra.com/p/134095/TrackVia/reviews/)

Starting Price

$3490

Per User, One Time

Starting Price

$499

Per Feature, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (27)

Ease Of Use

4.5 (49)

Value For Money

4.7 (20)

Value For Money

4.3 (39)

Customer Service

4.9 (20)

Customer Service

4.7 (45)

## JointJS alternatives

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[WeWeb](https://www.capterra.com/p/198691/WeWeb/)

[4.8 (35)](https://www.capterra.com/p/198691/WeWeb/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198691/WeWeb/)

[Microsoft Power Apps](https://www.capterra.com/p/228526/Microsoft-Power-Apps/)

[4.5 (42)](https://www.capterra.com/p/228526/Microsoft-Power-Apps/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228526/Microsoft-Power-Apps/)

Highest Rated

[Rayven](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/)

[5.0 (24)](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/173908/Rayven-Industrial-business-intelligence/)

[View all alternatives](https://www.capterra.com/p/213029/Rappid/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Drag & Drop

4.7 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Workflow Management

4.7 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Data Import/Export

4.6 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Data Visualization

4.5 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Graphical representation of data

Flowchart

4.6 (11)

45.45% of 11 reviewers that rated this feature as important or highly important

Diagram that represents an algorithm, workflow, or process

Graphical Workflow Editor

4.8 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Create, design and modify the flow and processes of tasks in a project

JointJS 24 features

Application programming interface that allows for integration with other systems/databases

Group collaboration to solve ideas in a productive and concentrated manner.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Graphical representation of data

Manage the processes involved when making the application ready for use

Assemble applications and processes by dragging over and arranging pre-built components

Diagram that represents an algorithm, workflow, or process

The ability to manual sketch/create a diagram

Create, design and modify the flow and processes of tasks in a project

Identify which applications need to exchange data and enable these data connections

Diagram used to organize information in a hierarchical way to show relationships

Diagram that depicts connections among nodes in a network

Diagram that shows the structure of an organization and the relationships between parts

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, manage, or update project workflows.

Receive data and information in real time

Receive system updates as soon as any changes are made

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Allows multiple users to simultaneously annotate on a digital whiteboard

Create, design and manage workflows for repetitive tasks

Features

4.8 (27)

4.8

Based on 27 reviews

## Pricing

Value for money

4.7 (20)

Free Trial

Free Version

Basic

$3,490

Per User,One Time

Value for money

4.7 (20)

4.7

Based on 20 reviews

## Support, customer service and training options

Customer Service

4.9 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (20)

4.9

Based on 20 reviews

## User reviews

Overall rating

4.9

Based on 27 reviews

Filter by rating

5(26)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

VD

Vijay D.

Technical Specialist

Information Technology and Services

### "Awesome Library for diagrammatically programming with no code low code and drag and drop functionality. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 27, 2023

I explored JavaScript language only due to project which is quite interesting. will explore the angular and typescript language as well if free trial get extended.

Cons

All the contents are fabulous and process + Industries must use this library to smoothen their manufacturing activities.

Switched from

[Angular](https://www.capterra.com/p/210589/Angular/)

Just to explore the 2d Programing which might be required in next project

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Raphael P.

Web Developer

Computer Software

### "Great library to create fully customizable graphical user interfaces"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 31, 2023

Pros

Many features in JointJS are possible out-of-the box or can easily be configured and developed with less code than other libraries.

Cons

Some features and concepts of the library are complex and require good understanding of the API. There's definitely some time required to be able to build fully customized applications using JointJS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AD

Arthur D.

Développeur FullStack

Computer Software

### "Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 18, 2023

Pros

This library boasts a user-friendly interface, allowing for easy navigation and utilization. It also offers an extensive range of customization options, providing users with the flexibility to tailor it to their specific needs. Furthermore, its impressive array of features ensures that it caters to a wide variety of requirements, making it a highly versatile and comprehensive resource.

Cons

Despite comprehensive and detailed documentation, it can sometimes be cumbersome to quickly locate the desired information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

theerapon w.

Developer

Program Development

### "Helps reduce system development time and meets the needs of the business very well"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2023

It is a tool with many capabilities. Answer all business needs

Pros

\- Makes system development quick- Display results in Visualize, making the display of the system more usable.- Easy to use- Flexible in application- Display results quickly- Easy to understand and easily improve the format to be in the desired format.

Cons

Additions to the Color Theme section to provide a variety of displays according to the user's preferences.

Reasons for choosing JointJS

I don't see any production that has the same features as JointJS. Because this product has more features than any other product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DD

Dennis D.

Software engineer

Computer Software

### "JointJS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2023

Pros

Extensive documentation to get started quickly, and the demos are very useful as well. Have just started trialing to compare with other diagramming tools, and the communication so far is awesome.The UI library is more useful than I initially thought as well, the team has thought of all common use cases. Despite being over 10 years since conception, seems like the team has continuously kept the code and features updated which is a big plus.JointJs renders in pure SVG instead of canvas, making it much easier to dev and debug as well.

Cons

Not a blocker, but would be nice if backbone.js was not a dependency. The integration with modern frameworks (e.g. React/Vue) is not ideal because of this, with no easy way to get 2-way data binding to work with components/state management libraries.

Alternatives considered

[jsPlumb](https://www.capterra.com/p/267110/jsPlumb/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MA

Mahir A.

Test Engineer

Computer Software

### "Integration with our current applications was easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 5, 2023

Pros

I found the product documentation and implementation guide very useful. The high-level integration took less thank two weeks.

Cons

The customization using the .ts and tsx files took some time but their online support articles came in very handy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RT

Rameen T.

Admin

Computer Software

### "Great tool for organisation charts and process flows"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 5, 2023

Pros

I was able to use this tool for business process design and org chart creation with ease.

Cons

Integration with our current business tools took some time, but at the end it worked out well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Tahir W.

Founder

Computer Software

### "Great workflow creation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2023

Overall enjoyed using the library.

Pros

The ability to create and save workflows seamlessly.

Cons

The customization has a leaning curve but glad there is good documentation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YV

Youri v.

Owner

Online Media

### "Easy to use with lots of features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 15, 2023

Pros

The product and APIs are very easy to use and the documentation is set up good too.

Cons

A collaboration plugin would be nice. I think it was in there before, but not in the latest version

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jamie M.

Cofounder

Computer Software

### "JointJS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 17, 2023

Pros

The technology is easy for developers to work with, and the company is responsive. The product does what it says, and we rely on it daily. It has the features we need and has proven to be stable and reliable. That's a win.

Cons

Haven't heard any complaints from our dev team. There's always a learning curve with anything new but it wasn't too difficult.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213029/Rappid/reviews/)

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Popular comparisons

[WeWeb vs JointJS](https://www.capterra.com/compare/198691-213029/WeWeb-vs-Rappid)

[Microsoft Power Apps vs JointJS](https://www.capterra.com/compare/213029-228526/Rappid-vs-Microsoft-Power-Apps) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)