--- title: "JointJS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JointJS Software - reviews, pricing plans, popular comparisons to other Diagram products and more." source_url: "https://www.capterra.com/p/213029/Rappid/" page_type: "product" language: "en" --- # JointJS Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) JointJS ## What is JointJS? JointJS is a powerful JavaScript diagramming library that helps developers and companies of any size build advanced visual and No-Code applications. It comes in two versions: open-source (JointJS) with limited features and professional (JointJS+), which extends the features of JointJS and offers a wide range of customizable features, ready-to-implement demo applications and white-glove support. ## What is JointJS used for? [Diagram](https://www.capterra.com/diagram-software/)[Low Code Development Platform](https://www.capterra.com/low-code-development-platform-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price $3490 Per User, One Time Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JointJS?[Manage this product listing](https://www.g2.com/products/jointjs/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JointJS 4.9 (27) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $3490 Per User, One Time Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (27) Ease Of Use 4.5 (34) Value For Money 4.7 (20) Value For Money 4.3 (30) Customer Service 4.9 (20) Customer Service 4.4 (31) ## JointJS alternatives Highest Rated [5.0 (5)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (27)](https://www.capterra.com/p/160547/Linx-Low-Code-Development/reviews/) Starting price $599.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Creatio Studio](https://www.capterra.com/p/164463/bpm-online/) [4.9 (34)](https://www.capterra.com/p/164463/bpm-online/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/164463/bpm-online/) [Airtable](https://www.capterra.com/p/146652/Airtable/) [4.6 (2,244)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146652/Airtable/) [View all alternatives](https://www.capterra.com/p/213029/Rappid/alternatives/) ## FAQs about JointJS Overview ### Which roles and teams benefit most from JointJS? JointJS is most used by software engineers, application developers, and product engineering teams building interactive diagrams, workflow editors, and visual modeling tools. Founders, owners, and technical executives benefit when evaluating product fit, guiding roadmap decisions, and delivering custom web-based interfaces that support operational and customer-facing workflows. Answer based on 27 reviews Overview ### What company size and industries is JointJS built for? JointJS is built for small businesses first, with 89% of reviewers from that segment, especially in Computer Software at 52%. It also serves enterprises at 7% and midsize businesses at 4%, with additional adoption in Information Technology and Services at 22% and Internet at 7%, primarily for diagram creation. Answer based on 27 reviews Features and Usability ### What are the key features of JointJS? JointJS offers a graphical workflow editor with drag and drop, visual modeling, and customizable templates for building diagrams. Core features include flowchart, mind maps, network diagram, and organizational charting, plus whiteboard and freehand sketch tools. It also supports data import/export, real-time updates, and third-party integrations. Integrations ### Which third-party tools and platforms does JointJS integrate with? JointJS integrates with Visio for BPMN export and import, including Visio export and shape conversion workflows. This integration supports diagram exchange between JointJS and Visio, with exported shapes that can be extended for more complex models. Answer based on 9 reviews Getting Started and Support ### What training and onboarding options does JointJS offer? JointJS provides live online sessions, documentation, and videos to support team training. Live online sessions offer guided instruction, documentation serves as written reference material, and videos give users a self-paced way to review features and setup steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does JointJS offer? JointJS provides email/help desk, a knowledge base, phone support, and chat. Reviewers describe the support materials as helpful and the customer support as excellent, while also noting that some open requests could be handled faster. The online articles are especially useful for setup and customization questions. Answer based on 3 reviews Ease of use ### How easy is JointJS to use? JointJS feels easy to adopt for diagramming and modeling, especially for development teams building custom web apps. Many users mention intuitive drag-and-drop editing, clear APIs, and helpful tutorials, while some note that advanced customization, complex model relationships, and scattered documentation can make the learning curve steeper. Answer based on 12 reviews ## Features AI summary Based on 1,997 Diagram reviews Capterra data shows that buyers of diagram software rank the following features as their top priorities: - **Flowchart** (**44%** of reviewers rated this feature as critical) - **Drag & Drop** (**41%**) - **Data Visualization** (**39%**) JointJS supports all three of the features reviewers value most: **Flowchart**, **Drag & Drop**, and **Data Visualization**. Together, these capabilities help businesses map processes clearly, build diagrams faster with easier editing, and turn information into visual formats that are easier to understand, allowing teams to communicate ideas more effectively and make decisions with greater confidence. Flowchart 4.6 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Diagram that represents an algorithm, workflow, or process Drag & Drop 4.7 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Assemble applications and processes by dragging over and arranging pre-built components Data Visualization 4.5 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Graphical representation of data Data Import/Export 4.6 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Import and export data to and from software applications Templates 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Sample files or documents that could be customized as needed or used as is Workflow Management 4.7 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks JointJS 24 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Flowchart: Diagram that represents an algorithm, workflow, or process - Freehand Sketch: The ability to manual sketch/create a diagram - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Integrations Management: Identify which applications need to exchange data and enable these data connections - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Network Diagram: Diagram that depicts connections among nodes in a network - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Workflow: Create, manage, or update project workflows. - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Modeling: Use visual elements such as pre-built blocks and/or shapes to assemble a model or design - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.8 (27) 4.8 Based on 27 reviews ## Pricing Value for money 4.7 (20) Free Trial Free Version Basic $3,490 Per User,One Time Value for money 4.7 (20) 4.7 Based on 20 reviews ## Support, customer service and training options Customer Service 4.9 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (20) 4.9 Based on 20 reviews ## User reviews Overall rating 4.9 Based on 27 reviews Filter by rating 5(26) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent VD Vijay D. Technical Specialist Information Technology and Services ### "Awesome Library for diagrammatically programming with no code low code and drag and drop functionality. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 27, 2023 I explored JavaScript language only due to project which is quite interesting. will explore the angular and typescript language as well if free trial get extended. Cons All the contents are fabulous and process + Industries must use this library to smoothen their manufacturing activities. Switched from [Angular](https://www.capterra.com/p/210589/Angular/) Just to explore the 2d Programing which might be required in next project Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Raphael P. Web Developer Computer Software ### "Great library to create fully customizable graphical user interfaces" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 31, 2023 Pros Many features in JointJS are possible out-of-the box or can easily be configured and developed with less code than other libraries. Cons Some features and concepts of the library are complex and require good understanding of the API. There's definitely some time required to be able to build fully customized applications using JointJS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AD Arthur D. Développeur FullStack Computer Software ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 18, 2023 Pros This library boasts a user-friendly interface, allowing for easy navigation and utilization. It also offers an extensive range of customization options, providing users with the flexibility to tailor it to their specific needs. Furthermore, its impressive array of features ensures that it caters to a wide variety of requirements, making it a highly versatile and comprehensive resource. Cons Despite comprehensive and detailed documentation, it can sometimes be cumbersome to quickly locate the desired information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW theerapon W. Developer Program Development ### "Helps reduce system development time and meets the needs of the business very well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2023 It is a tool with many capabilities. Answer all business needs Pros \- Makes system development quick- Display results in Visualize, making the display of the system more usable.- Easy to use- Flexible in application- Display results quickly- Easy to understand and easily improve the format to be in the desired format. Cons Additions to the Color Theme section to provide a variety of displays according to the user's preferences. Reasons for choosing JointJS I don't see any production that has the same features as JointJS. Because this product has more features than any other product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD Dennis D. Software engineer Computer Software ### "JointJS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2023 Pros Extensive documentation to get started quickly, and the demos are very useful as well. Have just started trialing to compare with other diagramming tools, and the communication so far is awesome.The UI library is more useful than I initially thought as well, the team has thought of all common use cases. Despite being over 10 years since conception, seems like the team has continuously kept the code and features updated which is a big plus.JointJs renders in pure SVG instead of canvas, making it much easier to dev and debug as well. Cons Not a blocker, but would be nice if backbone.js was not a dependency. The integration with modern frameworks (e.g. React/Vue) is not ideal because of this, with no easy way to get 2-way data binding to work with components/state management libraries. Alternatives considered [jsPlumb](https://www.capterra.com/p/267110/jsPlumb/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Mahir A. Test Engineer Computer Software ### "Integration with our current applications was easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 5, 2023 Pros I found the product documentation and implementation guide very useful. The high-level integration took less thank two weeks. Cons The customization using the .ts and tsx files took some time but their online support articles came in very handy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rameen T. Admin Computer Software ### "Great tool for organisation charts and process flows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 5, 2023 Pros I was able to use this tool for business process design and org chart creation with ease. Cons Integration with our current business tools took some time, but at the end it worked out well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TW Tahir W. Founder Computer Software ### "Great workflow creation tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 5, 2023 Overall enjoyed using the library. Pros The ability to create and save workflows seamlessly. Cons The customization has a leaning curve but glad there is good documentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YV Youri V. Owner Online Media ### "Easy to use with lots of features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 15, 2023 Pros The product and APIs are very easy to use and the documentation is set up good too. Cons A collaboration plugin would be nice. I think it was in there before, but not in the latest version Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jamie M. Cofounder Computer Software ### "JointJS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 17, 2023 Pros The technology is easy for developers to work with, and the company is responsive. The product does what it says, and we rely on it daily. It has the features we need and has proven to be stable and reliable. That's a win. Cons Haven't heard any complaints from our dev team. There's always a learning curve with anything new but it wasn't too difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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