# JointJS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is JointJS the right Diagram solution for you? Explore 27 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213029/Rappid/reviews

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JointJS

4.9 (27)

[View alternatives](https://www.capterra.com/p/213029/Rappid/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of JointJS

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

PA

Paul A

Head of SalesInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“The tool seamlessly integrated into our workflow, generating immediate value.“

June 13, 2023

DD

Dennis D

Software engineerComputer Software, 2 - 10 employeesUsed the software for: I used a free trial.

“The integration with modern frameworks (e.g. React/Vue) is not ideal because of this, with no easy way to get 2-way data binding to work with components/state management libraries.“

September 8, 2023

JA

Jonas A

COOInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“The helpful documentation and excellent customer support ensure a smooth experience.“

June 13, 2023

DS

Divya S

App DeveloperInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Sometimes, in large apps that require several models, the diagrammatical representation of the models becomes complex and the relationships are not easy to understand at first glance.“

July 17, 2023

PA

Paul A

Head of SalesInternet, 2 - 10 employeesUsed the software for: Less than 6 months.

“We highly recommend JointJS for its rapid implementation and undeniable impact on business success.“

June 13, 2023

MC

Marty C

OwnerEntertainment, Self-employedUsed the software for: 1-2 years.

“Pretty much everything else I looked at was feature-lacking compared to JointJS, was pretty basic API-wise, or React only.“

July 11, 2023

VB

Vidhan B

Software engineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Visio export had basic shape conversions, which could be easily extended to more complex shapes as well.“

January 31, 2023

## Showing most helpful reviews

Showing 1-25 of 27 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mark H.  
Founder  
Financial Services  
Used the software for: I used a free trial

### "Very Powerful and Feature Rich "

June 8, 2023

5.0

After spending time evaluating other libraries I was pleased to find one that would satisfy all of my requirements with no restrictions on customisationThis is a truly powerful and flexible library. Just about any feature can be fully customised and made modular with good decoupled architecture.

Pros

Good documentation and an extensive, and increasing, list of demos that can be used as a boilerplate to accelerate your product,Every concept can be fully customised - custom shapes, ports, inline editors, links … the list goes on.As its build on SVG it is very fast and works well with CSS and other HTML elements

Cons

I think I've only touched the surface. The learning curve is quite steep but the tutorials and demos do help understand how things can be done.

Alternatives considered

[GoJS](https://www.capterra.com/p/169799/GoJS/)[Essential Studio](https://www.capterra.com/p/228226/Essential-Studio/)

Reason for choosing JointJS

The diagramming capabilities in JointJS+ provided the most flexibility and best integration options compared to the other products

Review Source

MW

Michael W.  
Director, Product Engineering  
Computer Software  
Used the software for: 2+ years

### "Great workflow design component that empowers your application with easy to use functionality"

September 21, 2022

5.0

I was the engineer that implemented the component and it provided everything I needed. As with any component, there was a learning curve but overall I was never stuck on anything for too long and I feel like we provided a great experience to our users.

Pros

JointJS+ is easy to use, has clear documentation and the folks at Client.IO provide great support. The feature set is rich enough to give you everything you need to build a first in class designer experience.

Cons

Not sure I have much here. As an engineer using third party components, you expect a certain number of hiccups or bugs in the component. I feel like the JointJS+ tool has very few of these hiccups and even when they show up, they are fairly easy to work around. No real cons for me.

Alternatives considered

[GoJS](https://www.capterra.com/p/169799/GoJS/)

Reason for choosing JointJS

Overall feature set, documentation and price were all a factor.

Review Source

VD

Vipul D.  
Application Developer  
Computer Software  
Used the software for: 6-12 months

### "Review For JointJs"

July 16, 2023

3.0

Pros

The data visualization helps understand the application very quickly

Cons

Ease of user and easy to implement, a quick and easy way to implement modeling and design the schema.

Review Source

VD

Vijay D.  
Technical Specialist  
Information Technology and Services  
Used the software for: I used a free trial

### "Awesome Library for diagrammatically programming with no code low code and drag and drop functionality. "

November 27, 2023

5.0

I explored JavaScript language only due to project which is quite interesting. will explore the angular and typescript language as well if free trial get extended.

Cons

All the contents are fabulous and process + Industries must use this library to smoothen their manufacturing activities.

Switched from

[Angular](https://www.capterra.com/p/210589/Angular/)

Just to explore the 2d Programing which might be required in next project

Review Source

VC

Vidita C.  
Senior Solutions Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Great for building interactive diagrams and visualizations in web applications"

July 16, 2023

5.0

It makes it so easy to use in the daily development for data modelling and maintaining their relationships and visual representation makes it a great experience

Pros

\- Exceptional flexibility and interactivity- Powerful API for customization- Intuitive drag-and-drop functionality- Seamless integration with other web technologies- Visually stunning and dynamic diagrams- Enhanced user engagement through interactive features- Empowers developers to create sophisticated visualizations

Cons

It was a good experience overall with easy to use visualization

Review Source

MC

Marty C.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Feature rich diagram library that makes it very easy to build on top of SVG APIs"

July 11, 2023

5.0

I did a lot of research before choosing JointJS for my product. Pretty much everything else I looked at was feature-lacking compared to JointJS, was pretty basic API-wise, or React only. I've really enjoyed working with JointJS over the last two years, and even over that time seeing more and more really useful features getting added just in this short time span is great to see. JointJS has for sure saved me months of dev time having to do everything at the raw SVG level myself.

Pros

Pretty much everything I've needed to do so far, JointJS or JointJS+ has had me covered when it comes to the diagram. The few times it doesn't, it allows you to interact with the underlying SVG APIs to really get under the hood. It feels very complete to me, full signal handling, port linking, tooling, state management, and more. Fantastic APIs that are easy to work with, and highly extensible.

Cons

Documentation is very good, but a bit scattered. It can be difficult to find things sometimes, and some things are split between the official docs and their tutorials (the tutorials are fantastic for the record).

Reason for choosing JointJS

How feature-rich JointJS is, and how easy it was to build my platform on top of it.

Review Source

KK

Kaan K.  
Software Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "A convenient diagram library"

July 3, 2023

5.0

JointJs got recently introduced in our company. The whole team took the decision together after researching alternatives. We are happy for our choice because of the pros I mentioned.

Pros

The general architecture for the library is very good. The documentation is comprehensive and supported with many demos. The demo applications can be used to start development.

Cons

We do not have any cons or disadvantages so far.

Review Source

JE

Johan E.  
CTO  
Computer Software  
Used the software for: I used a free trial

### "Great for building custom low code tooling"

July 16, 2023

5.0

It's been easy to follow the examples and use them as starting points for our own custom editors. Using the documentation we can usually fairly quickly figure out how to tweak whatever needs tweaking.

Pros

I really like that the JointJS team has taken the time to write good documentation, build up a great library of examples as well as also blogging about features. It is important for me to see that a vendor makes an active effort to continuously improve the product - makes me feel sure I can trust them to a part of our onward journey which we know will be one where we will always strive to be better tomorrow than we are today.

Cons

I dislike the dependency on backbone - it's not a huge deal, but backbone isn't really a very popular library anymore.

Reason for choosing JointJS

JointJS provides the best bang for the buck in terms of features, support at a decent cost.

Review Source

DD

Dennis D.  
Software engineer  
Computer Software  
Used the software for: I used a free trial

### "JointJS Review"

September 8, 2023

5.0

Pros

Extensive documentation to get started quickly, and the demos are very useful as well. Have just started trialing to compare with other diagramming tools, and the communication so far is awesome.The UI library is more useful than I initially thought as well, the team has thought of all common use cases. Despite being over 10 years since conception, seems like the team has continuously kept the code and features updated which is a big plus.JointJs renders in pure SVG instead of canvas, making it much easier to dev and debug as well.

Cons

Not a blocker, but would be nice if backbone.js was not a dependency. The integration with modern frameworks (e.g. React/Vue) is not ideal because of this, with no easy way to get 2-way data binding to work with components/state management libraries.

Alternatives considered

[jsPlumb](https://www.capterra.com/p/267110/jsPlumb/)

Review Source

tW

theerapon W.  
Developer  
Program Development  
Used the software for: I used a free trial

### "Helps reduce system development time and meets the needs of the business very well"

September 11, 2023

5.0

It is a tool with many capabilities. Answer all business needs

Pros

\- Makes system development quick- Display results in Visualize, making the display of the system more usable.- Easy to use- Flexible in application- Display results quickly- Easy to understand and easily improve the format to be in the desired format.

Cons

Additions to the Color Theme section to provide a variety of displays according to the user's preferences.

Reason for choosing JointJS

I don't see any production that has the same features as JointJS. Because this product has more features than any other product.

Review Source

AD

Arthur D.  
Développeur FullStack  
Computer Software  
Used the software for: I used a free trial

### "Review"

October 18, 2023

5.0

Pros

This library boasts a user-friendly interface, allowing for easy navigation and utilization. It also offers an extensive range of customization options, providing users with the flexibility to tailor it to their specific needs. Furthermore, its impressive array of features ensures that it caters to a wide variety of requirements, making it a highly versatile and comprehensive resource.

Cons

Despite comprehensive and detailed documentation, it can sometimes be cumbersome to quickly locate the desired information.

Review Source

DS

Divya S.  
App Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Handy, easy-to-use and user-friendly product"

July 17, 2023

5.0

Pros

The product has been used in our organization's model editor. It has helped in diagrammatically representing and modifying the model databases with ease. The relations, the attributes, the types of relationship have simplified working in backend/executing queries/problem solving (in general).

Cons

Sometimes, in large apps that require several models, the diagrammatical representation of the models becomes complex and the relationships are not easy to understand at first glance.

Review Source

JM

Jamie M.  
Cofounder  
Computer Software  
Used the software for: 2+ years

### "JointJS Review"

July 17, 2023

5.0

Pros

The technology is easy for developers to work with, and the company is responsive. The product does what it says, and we rely on it daily. It has the features we need and has proven to be stable and reliable. That's a win.

Cons

Haven't heard any complaints from our dev team. There's always a learning curve with anything new but it wasn't too difficult.

Review Source

BN

Badal N.  
Devops Architect  
Computer Software  
Used the software for: I used a free trial

### "Great library"

July 16, 2023

5.0

Pros

Great documentation, very easy to setup and doesn't lock in you into any framework.

Cons

Learning curve is quite steep but their documentation and support really make it easy.

Review Source

MA

Mahir A.  
Test Engineer  
Computer Software  
Used the software for: I used a free trial

### "Integration with our current applications was easy"

September 5, 2023

5.0

Pros

I found the product documentation and implementation guide very useful. The high-level integration took less thank two weeks.

Cons

The customization using the .ts and tsx files took some time but their online support articles came in very handy.

Review Source

YV

Youri V.  
Owner  
Online Media  
Used the software for: I used a free trial

### "Easy to use with lots of features"

August 15, 2023

5.0

Pros

The product and APIs are very easy to use and the documentation is set up good too.

Cons

A collaboration plugin would be nice. I think it was in there before, but not in the latest version

Review Source

TW

Tahir W.  
Founder  
Computer Software  
Used the software for: I used a free trial

### "Great workflow creation tool"

September 5, 2023

5.0

Overall enjoyed using the library.

Pros

The ability to create and save workflows seamlessly.

Cons

The customization has a leaning curve but glad there is good documentation.

Review Source

RT

Rameen T.  
Admin  
Computer Software  
Used the software for: I used a free trial

### "Great tool for organisation charts and process flows"

September 5, 2023

5.0

Pros

I was able to use this tool for business process design and org chart creation with ease.

Cons

Integration with our current business tools took some time, but at the end it worked out well.

Review Source

VB

Vidhan B.  
Software engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "JointJS Visio export Review"

January 31, 2023

5.0

Excellent

Pros

Visio export had basic shape conversions, which could be easily extended to more complex shapes as well. Customer support is excellent, although there are many open requests on jointjs github which could be taken up faster

Cons

Nothing - it is a good product with a lot of thought out features

Review Source

MW

Matthias W.  
Technical Head of Prodcut  
Computer Software  
Used the software for: Less than 6 months

### "New Flowchart Tool for our Company "

July 3, 2023

5.0

After working with a competitor for JointJs for about 2 years we came to the point where we are limited and looking for alternatives. We quickly found JointJs which met all our requirements. We are currently in the process of replacing our old solution with JointJs which works great so far.

Pros

SVG Based -> one of our main reasons to switch. Fair pricing. Many built in functionalities which can be easily used. Good support during the buying process

Cons

Currently no disadvantages found. We just started implementing but till now its perfectly fine.

Review Source

EG

Eddy G.  
software developer  
Computer Software  
Used the software for: I used a free trial

### "Implement conversational flowchart"

June 13, 2023

5.0

Pros

spencil, drag&drop, tree chart, possibility to create really custom shapes

Cons

the documentation is a little too obfuscated, probably to sell additional services which is understandable but a little effort on this would be interesting

Review Source

VSRI

Vamsi Sai Rajeev I.  
Principal Software Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Nice Product for Lucid charts & Architecture Diagrams"

May 8, 2023

5.0

Pros

Ease, Flexible, More customisation options available.

Cons

I have not found any cons, need to explore more

Review Source

RP

Raphael P.  
Web Developer  
Computer Software  
Used the software for: I used a free trial

### "Great library to create fully customizable graphical user interfaces"

October 31, 2023

5.0

Pros

Many features in JointJS are possible out-of-the box or can easily be configured and developed with less code than other libraries.

Cons

Some features and concepts of the library are complex and require good understanding of the API. There's definitely some time required to be able to build fully customized applications using JointJS.

Review Source

SM

Santiago M.  
Agtech Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Excellent diagramming library"

September 20, 2022

5.0

Pros

Beatiful charts and easy to personalize to your needs

Cons

JointJS inspector is the most complicate feature to personalize

Review Source

PA

Paul A.  
Head of Sales  
Internet  
Used the software for: Less than 6 months

### "Effortless Implementation and Intuitive Interface"

June 13, 2023

5.0

Pros

It has been an absolute game-changer for our company! We were thrilled by how quickly we implemented it, and the results were instant. The tool seamlessly integrated into our workflow, generating immediate value. Its intuitive features and functionalities have significantly boosted our team's productivity and efficiency. We highly recommend JointJS for its rapid implementation and undeniable impact on business success.

Cons

I'm not on the technical team, so it's hard to judge, but in business terms there's nothing to complain about.

Review Source

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