# HappSales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HappSales the right Sales Force Automation solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213046/Account-Management-CRM/reviews --- HappSales 4.9 (51) [View alternatives](https://www.capterra.com/p/213046/Account-Management-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 29th, 2026 # Reviews of HappSales Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews AS Arvind S CFSRetail, 201 - 500 employeesUsed the software for: More than 2 years. “Happsales CRM having great user interface experience, easy navigation and features are alingning with our company requirements.“ February 16, 2026 SD Stephen D Operation's ExecutiveMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “sometimes the workflow does not process properly“ February 15, 2025 MN Mythili N CRME-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “HappSales effectively streamlines sales processes, making it easier for sales teams to manage leads, opportunities, and customer relationships.“ February 11, 2025 HN Hariprasad N Director Import and Export, 51 - 200 employeesUsed the software for: Less than 6 months. “Dose not have all the relevant information“ November 24, 2022 MN Mythili N CRME-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “The automation of routine tasks allows sales professionals to focus more on engaging with customers.“ February 11, 2025 BB Bhargav B Founder & CEOComputer & Network Security, 11 - 50 employeesUsed the software for: 6-12 months. “Initially when we started the UI for users was not available on IOS.“ December 7, 2020 ST Suguna T CRMMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Happsales helped in smooth workflow which helps in smooth internal function“ February 27, 2025 KK KUNAL K CEOMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “customization has limitations currently.“ January 8, 2021 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arigo A. Business Development Manager Facilities Services Used the software for: 6-12 months ### "User friendly and customisable" March 25, 2024 5.0 Pros This app is very user friendly especially with UI and UX support. Customisable based on the requirement. Quick support. highly recommended. Cons No objections since smooth flow with the CRM has been experienced. Review Source JM John M. Area sales head Biotechnology Used the software for: 1-2 years ### "Nice one keep it up" February 23, 2026 5.0 Great overall experience have been using it from last three years in my company overall great experience Pros Great support from \[sensitive content hidden\] always helpful and very timely support. Had a issue with the login the support was there in 5mins Cons Ease of use great interface overall the best CRM I have seen till now way better than the previous version Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Ease to use from SFDC great overall ease to use Review Source SR Shuvrodeb R. Area Sales Manager Biotechnology Used the software for: Less than 6 months ### "Happsales CRM review" May 30, 2026 5.0 Pros HappSales has made it easier to track leads and sales progress. The interface is very simple, and data can be Created/ updated quickly. It’s very easy navigation for daily sales work. Cons Not for now. Review Source SS Sreepad S. Business Development Manager – Cyber Security Information Technology and Services Used the software for: 6-12 months ### "Good CRM" September 26, 2022 3.0 Pros ease of use, accessible from any where. Nice application Cons Reporting can be made in better way, dashboard representation and order structuring can be done in better way. Review Source Response from HappSales October 28, 2022 Thank you for your valuable feedback. We shall continue to strive to exceed your expectations. SJ Shalini J. Administrator Logistics and Supply Chain Used the software for: 2+ years ### "Transworld Terminals Happsales Review" February 26, 2025 5.0 Seamless, user-friendly, productive, and insightful. Pros Gives details analysis for each Account. Increases efficiency with task automation. Cons Requires monitoring but prevents data errors. Switched from [CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/) Cost-effective and matches to company's requirement. Review Source SC Shalini C. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Happsales CRM very convenient for Managing Customer Data" February 23, 2026 5.0 Pros Happsales CRM very convenient for Managing Customer Data This CRM helps us keep all customer information updated and easy to access The system runs well, It improves follow-ups and communication. Cons Nothing as of now. This CRM helps us keep all customer information updated and easy to access The system runs well, It improves follow-ups and communication. Review Source AS Arvind S. CFS Retail Used the software for: 2+ years ### "Happsales,CRM very easy to use" February 16, 2026 5.0 Pros Happsales CRM having great user interface experience, easy navigation and features are alingning with our company requirements. Cons Nothing as of now, its a great experience Review Source vV vijay V. ASM Biotechnology Used the software for: 1-2 years ### " perfectly align with our company requirements" November 4, 2025 5.0 Pros It offers a seamless user experience with an intuitive interface and features that perfectly align with our company requirements Review Source AS Anand S. Sales Marketing Market Research Used the software for: 2+ years ### "Feedback Review." November 7, 2025 5.0 Pros Ease of Using and we can able to view most customer data on single screen, accordingly, can take call. Cons Few of Reporting format need to be improved and overall other seems to be ok. Also resolving on server issues should be improved from back hand team. Review Source BS Balaganesh S. BDM Consumer Services Used the software for: Less than 6 months ### "great experience over all " October 17, 2025 5.0 Pros Very easy to use software with a simple interface and smooth, intuitive user experience and great experience over all Review Source AKS Akshar Kumar S. BDM Information Technology and Services Used the software for: Less than 6 months ### "Happsales review " February 18, 2025 5.0 Pros Centralizes customer data for easy access. Cons Needs regular updates but stays feature-rich Review Source sM shivakumar M. Territory Sales Manager Medical Devices Used the software for: 1-2 years ### "Very Good, Appreciate " September 26, 2022 5.0 Overall good experience. easy to update. Improve more and more. thanks to \[SENSITIVE CONTENT\] for all the time support. Superb response to person. Pros Easy to use. Easy to track the record . Performance data is good enough to understand from management Cons Make Options for change password. Work on business card capturing details Review Source Response from HappSales October 28, 2022 Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations. YgY Yeshavanth g Y. Product support Civil Engineering Used the software for: 1-2 years ### "Very good " September 26, 2022 5.0 Just good software, to helpfull for business industry. Pros Final we get final reports as we updated. Cons Its vary easy to update reports, and they give very good responce and servicess for any problems appeared in happsales.CRM Review Source Response from HappSales October 28, 2022 Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations. VG Vinu G. VP Sales Information Technology and Services Used the software for: 2+ years ### "Features most liked" January 5, 2021 5.0 Its a very good software for Pipeline management Pros Mobile interface Capture all sales stages easily Easy for field sales reps to update Composite dashboard as manager Cons No web interface for Field Sales Appstore dowload Review Source Response from HappSales January 15, 2021 Dear Vinu, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. App store download is getting launched by end of Feb 2021. PK Pratiek K. Key Account Manager Information Technology and Services Used the software for: 6-12 months ### "Best Account Management CRM Available" December 10, 2020 5.0 Very user friendly Pros Have been using Happsales over a period of one year now, it simplifies the Job for a sales rep to keep the Data ready and managed whenever required. The Key highlight here is the Realtime updates of the data and easy accessibility for a Happy selling. Highly Recommended for sales Org. Cheers. Cons Features like accessing the location of sales rep is missing. Review Source Response from HappSales January 5, 2021 Dear Pratiek, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We shall include the feature for sales rep location as soon as we get a go ahead from your management team. HN Hariprasad N. Director Import and Export Used the software for: Less than 6 months ### "HappSales CRM" November 24, 2022 4.0 Pros It’s is a user friendly app. Works on all platforms. Cons The dashboard needs a lot of improvements. Dose not have all the relevant information Review Source Response from HappSales December 15, 2022 Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team AB Anant B. Regional Manager Medical Devices Used the software for: 6-12 months ### "Data management at its best, sales bent is missing" December 4, 2020 4.0 Good, for data management Pros Very detailed Helps me get back to check details Cons Heat map is missing. Prioritizing leads is missing. Review Source Response from HappSales December 24, 2020 Hello Anant, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will reach out to better understand your requirement of heatmap; and plan to address it through upcoming updates. MN Mythili N. CRM E-Learning Used the software for: 6-12 months ### "Elevate Your Sales Strategy with HappSales" February 11, 2025 5.0 HappSales effectively streamlines sales processes, making it easier for sales teams to manage leads, opportunities, and customer relationships. The automation of routine tasks allows sales professionals to focus more on engaging with customers. Pros User-Friendly Interface, Comprehensive Features, Customization Options, Regular Updates Cons Complexity for New Users, some users find the initial setup and learning curve to be a bit steep, especially if they are not familiar with sales management tools. Review Source GS Grace S. Customer Success Manager Information Technology and Services Used the software for: Less than 6 months ### "User-Friendly Happsales CRM with Useful Features" February 16, 2026 5.0 Pros Happsales is simple and easy interface. Adding leads, updating data, and checking reports are all simple tasks. It makes daily work less stressful. Cons As of now there is nothing to mention as the issue was handled smoothly. Happsales is used=r friendly, Review Source UP Umesh P. Area Sales Manager Biotechnology Used the software for: 2+ years ### "Happsales review " February 22, 2025 5.0 Pros Happsales is user friendly, through the Mobile app and through the web link Cons Learning curve exists but boosts user proficiency. Review Source SLG Sree Latha G. Sr. Manager-Operations Information Technology and Services Used the software for: 2+ years ### "HappSales Review" February 27, 2025 5.0 Smooth, insightful, user friendly and empowering. Pros Streamlines operations and improves efficiency. Cons Requires adaptation but leads to mastery. Review Source SD Stephen D. Operation's Executive Medical Devices Used the software for: 2+ years ### "Happsale review" February 15, 2025 5.0 it was a good experience till now and hope for the future Pros Happsales makes my work easy and efficient. Cons sometimes the workflow does not process properly Review Source SS Sumant S. Regional Head E-Learning Used the software for: 1-2 years ### "Happsales Review " February 15, 2025 5.0 it was more user freindly and Easy to use Pros its friendly interface also to fecth all the details Cons Easy to operate and great features and all the required detailed report can be fetched Review Source SRB S R B. DGM Sales Machinery Used the software for: 2+ years ### "HAPP SALES REVIEW" February 17, 2025 5.0 Organized, efficient, and timesaving. But Good Pros Improves workflow and team collaboration Cons Can be complex but enhances scalability. Review Source SD SOUMEN D. SENIOR MANAGER Logistics and Supply Chain Used the software for: 2+ years ### "Happ Sales Review" February 18, 2025 5.0 Pros Simplifies customer management and boosts sales. Cons Requires training but improves long-term efficiency Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.