# HappSales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is HappSales the right Sales Force Automation solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213046/Account-Management-CRM/reviews --- HappSales 4.9 (50) [View alternatives](https://www.capterra.com/p/213046/Account-Management-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of HappSales Ease of use 4.9 Customer Service 5.0 ## Pros and Cons in Reviews AS Arvind S CFSRetail, 201 - 500 employeesUsed the software for: More than 2 years. “Happsales CRM having great user interface experience, easy navigation and features are alingning with our company requirements.“ February 16, 2026 SD Stephen D Operation's ExecutiveMedical Devices, 11 - 50 employeesUsed the software for: More than 2 years. “sometimes the workflow does not process properly“ February 15, 2025 MN Mythili N CRME-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “HappSales effectively streamlines sales processes, making it easier for sales teams to manage leads, opportunities, and customer relationships.“ February 11, 2025 HN Hariprasad N Director Import and Export, 51 - 200 employeesUsed the software for: Less than 6 months. “Dose not have all the relevant information“ November 24, 2022 MN Mythili N CRME-Learning, 11 - 50 employeesUsed the software for: 6-12 months. “The automation of routine tasks allows sales professionals to focus more on engaging with customers.“ February 11, 2025 BB Bhargav B Founder & CEOComputer & Network Security, 11 - 50 employeesUsed the software for: 6-12 months. “Initially when we started the UI for users was not available on IOS.“ December 7, 2020 ST Suguna T CRMMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Happsales helped in smooth workflow which helps in smooth internal function“ February 27, 2025 KK KUNAL K CEOMedical Devices, 11 - 50 employeesUsed the software for: 6-12 months. “customization has limitations currently.“ January 8, 2021 ## Showing most helpful reviews Showing 1-25 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arigo A. Business Development Manager Facilities Services Used the software for: 6-12 months ### "User friendly and customisable" March 25, 2024 5.0 Pros This app is very user friendly especially with UI and UX support. Customisable based on the requirement. Quick support. highly recommended. Cons No objections since smooth flow with the CRM has been experienced. Review Source JM John M. Area sales head Biotechnology Used the software for: 1-2 years ### "Nice one keep it up" February 23, 2026 5.0 Great overall experience have been using it from last three years in my company overall great experience Pros Great support from \[sensitive content hidden\] always helpful and very timely support. Had a issue with the login the support was there in 5mins Cons Ease of use great interface overall the best CRM I have seen till now way better than the previous version Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Ease to use from SFDC great overall ease to use Review Source SS Sreepad S. Business Development Manager – Cyber Security Information Technology and Services Used the software for: 6-12 months ### "Good CRM" September 26, 2022 3.0 Pros ease of use, accessible from any where. Nice application Cons Reporting can be made in better way, dashboard representation and order structuring can be done in better way. Review Source Response from HappSales October 28, 2022 Thank you for your valuable feedback. We shall continue to strive to exceed your expectations. SJ Shalini J. Administrator Logistics and Supply Chain Used the software for: 2+ years ### "Transworld Terminals Happsales Review" February 26, 2025 5.0 Seamless, user-friendly, productive, and insightful. Pros Gives details analysis for each Account. Increases efficiency with task automation. Cons Requires monitoring but prevents data errors. Switched from [CRM Analytics](https://www.capterra.com/p/140039/Salesforce-Analytics-Cloud/) Cost-effective and matches to company's requirement. Review Source vV vijay V. ASM Biotechnology Used the software for: 1-2 years ### " perfectly align with our company requirements" November 4, 2025 5.0 Pros It offers a seamless user experience with an intuitive interface and features that perfectly align with our company requirements Review Source AS Arvind S. CFS Retail Used the software for: 2+ years ### "Happsales,CRM very easy to use" February 16, 2026 5.0 Pros Happsales CRM having great user interface experience, easy navigation and features are alingning with our company requirements. Cons Nothing as of now, its a great experience Review Source SC Shalini C. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "Happsales CRM very convenient for Managing Customer Data" February 23, 2026 5.0 Pros Happsales CRM very convenient for Managing Customer Data This CRM helps us keep all customer information updated and easy to access The system runs well, It improves follow-ups and communication. Cons Nothing as of now. This CRM helps us keep all customer information updated and easy to access The system runs well, It improves follow-ups and communication. Review Source AS Anand S. Sales Marketing Market Research Used the software for: 2+ years ### "Feedback Review." November 7, 2025 5.0 Pros Ease of Using and we can able to view most customer data on single screen, accordingly, can take call. Cons Few of Reporting format need to be improved and overall other seems to be ok. Also resolving on server issues should be improved from back hand team. Review Source MN Mythili N. CRM E-Learning Used the software for: 6-12 months ### "Elevate Your Sales Strategy with HappSales" February 11, 2025 5.0 HappSales effectively streamlines sales processes, making it easier for sales teams to manage leads, opportunities, and customer relationships. The automation of routine tasks allows sales professionals to focus more on engaging with customers. Pros User-Friendly Interface, Comprehensive Features, Customization Options, Regular Updates Cons Complexity for New Users, some users find the initial setup and learning curve to be a bit steep, especially if they are not familiar with sales management tools. Review Source BS Balaganesh S. BDM Consumer Services Used the software for: Less than 6 months ### "great experience over all " October 17, 2025 5.0 Pros Very easy to use software with a simple interface and smooth, intuitive user experience and great experience over all Review Source MP Manoj P. General manager Biotechnology Used the software for: 1-2 years ### "Happsales CrM" May 29, 2024 5.0 I am happy to use HappSales on daily basis Pros Ease of managing data.customer support is great and smooth Cons No concerns I think more improvement required. Review Source NK Naresh K. Area Sales Manager Medical Devices Used the software for: Less than 6 months ### "Best app for sales activities and field management " September 26, 2022 5.0 Pros Ease of use, Covers all entities of work, be it sales activities, customer database or accounts handling etc. It is smartly designed and developed app. Cons Nothing as such, but sometimes GPS location is not very accurate. Review Source Response from HappSales October 28, 2022 Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations. KK KUNAL K. CEO Medical Devices Used the software for: 6-12 months ### "Make your team Accountable , Productive and imbibe the culture of self performance monitoring !! " January 8, 2021 5.0 As a sales leader it has helped me in making the sales team more accountable and productive. That's the whole battel for any organization. Pros It integrates all the activities executed by the sales team and give them clear picture that how their current efforts has impacted their quarterly goals. This gives sales person a clear direction and helps them with self monitoring . Cons As it is has been created keeping all existing industries in mind , but it would have added more value if it could have had more flexibility of customization industry specific. customization has limitations currently. Review Source Response from HappSales January 31, 2021 Dear Kunal, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. NK Nanda K. CEO Consumer Electronics Used the software for: 6-12 months ### "Amazing Solution for business" December 5, 2020 5.0 Happ sales has addressed all my business pain points and has helped improve our productivity and our revenue has increased due to focused approach. Pros Dashboard and user interface are at the best! Cons Most of the features are customised as per my need so I use almost all features and there is nothing like least used or least liked Reason for choosing HappSales Passionate tram and they were flexible to customise as per my need Review Source Response from HappSales December 24, 2020 Dear Nanda, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. BD Balaji D. Sales Manager Machinery Used the software for: 1-2 years ### "Happsale CRM" December 4, 2020 4.0 Most satisfied tools for a sales people. Pros Recording daily activities and Short view of sales pipeline businesses Cons Version upgradation for IOS devices and take backup every time during up gradation. Review Source Response from HappSales December 24, 2020 Dear Balaji, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. Seamless upgradation for iOS will be available by end of Jan 2021. BB Bhargav B. Founder & CEO Computer & Network Security Used the software for: 6-12 months ### "HappSales Review" December 7, 2020 5.0 Pros Very User Friendly Ease of deployment Very Economical Cons Initially when we started the UI for users was not available on IOS. Reason for choosing HappSales Ease of deployment and use. And the overall cost savings (including user training). Review Source Response from HappSales December 24, 2020 Dear Bhargav, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. BS Biju S. MD Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Coburg " January 14, 2021 5.0 Pros Information capturing Attendance Overall data capture Cons We would prefer service also to be added Review Source Response from HappSales January 31, 2021 Dear Biju, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. SLG Sree Latha G. Sr. Manager-Operations Information Technology and Services Used the software for: 2+ years ### "HappSales Review" February 27, 2025 5.0 Smooth, insightful, user friendly and empowering. Pros Streamlines operations and improves efficiency. Cons Requires adaptation but leads to mastery. Review Source SD Stephen D. Operation's Executive Medical Devices Used the software for: 2+ years ### "Happsale review" February 15, 2025 5.0 it was a good experience till now and hope for the future Pros Happsales makes my work easy and efficient. Cons sometimes the workflow does not process properly Review Source SS Sumant S. Regional Head E-Learning Used the software for: 1-2 years ### "Happsales Review " February 15, 2025 5.0 it was more user freindly and Easy to use Pros its friendly interface also to fecth all the details Cons Easy to operate and great features and all the required detailed report can be fetched Review Source UP Umesh P. Area Sales Manager Biotechnology Used the software for: 2+ years ### "Happsales review " February 22, 2025 5.0 Pros Happsales is user friendly, through the Mobile app and through the web link Cons Learning curve exists but boosts user proficiency. Review Source SRB S R B. DGM Sales Machinery Used the software for: 2+ years ### "HAPP SALES REVIEW" February 17, 2025 5.0 Organized, efficient, and timesaving. But Good Pros Improves workflow and team collaboration Cons Can be complex but enhances scalability. Review Source SD SOUMEN D. SENIOR MANAGER Logistics and Supply Chain Used the software for: 2+ years ### "Happ Sales Review" February 18, 2025 5.0 Pros Simplifies customer management and boosts sales. Cons Requires training but improves long-term efficiency Review Source AR Amit R. ASM Hospital & Health Care Used the software for: 2+ years ### "Happsales Review" February 18, 2025 5.0 Pros Integrates data for better business insights. Cons Initial cost is high but adds long-term value. Review Source GS Grace S. Customer Success Manager Information Technology and Services Used the software for: Less than 6 months ### "User-Friendly Happsales CRM with Useful Features" February 16, 2026 5.0 Pros Happsales is simple and easy interface. Adding leads, updating data, and checking reports are all simple tasks. It makes daily work less stressful. Cons As of now there is nothing to mention as the issue was handled smoothly. Happsales is used=r friendly, Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.