# Page 2 | HappSales Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is HappSales the right Sales Force Automation solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213046/Account-Management-CRM/reviews --- HappSales 4.9 (50) [View alternatives](https://www.capterra.com/p/213046/Account-Management-CRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of HappSales ## Showing most helpful reviews Showing 26-50 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Manish S. ASM Biotechnology Used the software for: 2+ years ### "Happsale review " February 15, 2025 5.0 Pros Streamlines customer data and interactions. Cons Initial setup takes time but ensures accuracy. Review Source ST Suguna T. CRM Marketing and Advertising Used the software for: 1-2 years ### "Good Application" February 27, 2025 5.0 Good experience. Don't have too many issues with Happsales Pros Happsales helped in smooth workflow which helps in smooth internal function Cons too many new features added which is more time consuming Review Source RC Rahul C. CRM Team Leader Consumer Goods Used the software for: 1-2 years ### "Happsales review " February 11, 2025 5.0 Most User Friendly for all the users & Most effective tool for the usage Pros User Freindly for the organisation which is more like to have a good database Cons Once we download the reprort the aggregate report is not able to download Review Source ST Sendhil T. HEAD IT Machinery Used the software for: 1-2 years ### "HAPP SALES REVIEW" February 22, 2025 5.0 Pros Improves sales pipeline and lead tracking. Cons Setup takes time but improves workflow efficiency. Review Source SG Satamitra G. CEO's Office Information Technology and Services Used the software for: Less than 6 months ### "Happsales - A Sales Enablement Specialist" February 14, 2025 5.0 It has been good overall, with adequate support and handholding to unlock the full potential of the platform and become a power user Pros The simplicity of the UI and ease of use as well as support from the team Cons The TAT for customization is a tad bit long but the process is transparent Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[LeadSquared](https://www.capterra.com/p/130199/LeadSquared/)[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing HappSales Ease of implementation, streamlined views, sales orientation and cost Review Source AB Amoy B. Area sales manager Hospital & Health Care Used the software for: 1-2 years ### "Happsales review " February 15, 2025 5.0 Pros Centralizes data for better decision-making. Cons Needs customization but fits unique needs. Review Source AN Arunkumar N. Manager Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Review of happsales" February 11, 2025 5.0 It was a nice journey with Happsales starting from September 2024 till date. Pros Post sales service support and Immediate response with minimum lead time. Cons Features to be well understood ad learnt Review Source SM Sivanandhan M. Manager customer support Machinery Used the software for: 6-12 months ### "Performance Review" February 10, 2025 5.0 Very good. Timely support from back end team Pros User friendly and easy to learn. Client follow up Cons Server issue and need updates on regular interval Review Source PP Pooja P. Administrative Officer E-Learning Used the software for: 6-12 months ### "Happsales Review" February 14, 2025 5.0 Pros The customer service here is Good. UI is also userfriendly. Cons Lot of Features are there. Understanding those takes little time. Review Source AKS Akshar Kumar S. BDM Information Technology and Services Used the software for: Less than 6 months ### "Happsales review " February 18, 2025 5.0 Pros Centralizes customer data for easy access. Cons Needs regular updates but stays feature-rich Review Source AA Aishwarya A. Manager - Operations E-Learning Used the software for: Less than 6 months ### "Ease of Handling and Excellent After Sales Support" May 18, 2024 5.0 We are highly satisfied with their service and our Single Point of Contact, \[sensitive content hidden\]. His dedication and efficiency have significantly enhanced our experience, ensuring smooth operations and prompt resolutions. Pros They provide immediate resolution of issues and doubts, ensuring swift and effective support. Their prompt responses and expert assistance greatly enhance our experience, minimizing downtime and fostering a reliable and productive working relationship. Highly commendable service and support. Cons The app's font color could be darker instead of light grey to enhance readability. A deeper shade improves contrast, making text clearer and reducing eye strain for users, especially in low-light environments Review Source Response from HappSales June 4, 2024 Thank you very much for your review and valuable feedback. Our team has taken a note of the color suggestion and have incorparated it in the new update. sM shivakumar M. Territory Sales Manager Medical Devices Used the software for: 1-2 years ### "Very Good, Appreciate " September 26, 2022 5.0 Overall good experience. easy to update. Improve more and more. thanks to \[SENSITIVE CONTENT\] for all the time support. Superb response to person. Pros Easy to use. Easy to track the record . Performance data is good enough to understand from management Cons Make Options for change password. Work on business card capturing details Review Source Response from HappSales October 28, 2022 Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations. VM Vignesh M. CRM Manager Machinery Used the software for: 6-12 months ### "Excellent CRM Service" January 11, 2024 5.0 Pros Customer Support, Forecast Module, Performance review Dashboard. Cons Taking time customization, Not able to connect with technical person. Review Source SS Sudipta S. Head Pre-Sales Computer Hardware Used the software for: 6-12 months ### "A Very Practical CRM Tool - HappSales" December 5, 2020 5.0 I have used other well known CRM software, at various Multi-national. HappSales is by far the most practical and Field-Uset friendly CRM. Pros Very User Friendly. Light weight. Good Reporting features. Voice commands. Cons Not many cons that I see at this point. Only if the user can also have a Web Portal view, bulk updates would have been easier to do. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Reason for choosing HappSales Ease of use. Customisations were made possible by the team to accommodate certain process unique to our organisation. Review Source Response from HappSales December 24, 2020 Dear Sudip, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will soon be releasing our new version to address your point on bulk updates. YgY Yeshavanth g Y. Product support Civil Engineering Used the software for: 1-2 years ### "Very good " September 26, 2022 5.0 Just good software, to helpfull for business industry. Pros Final we get final reports as we updated. Cons Its vary easy to update reports, and they give very good responce and servicess for any problems appeared in happsales.CRM Review Source Response from HappSales October 28, 2022 Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations. SA SelvaPrabakar A. Sales executive Retail Used the software for: 1-2 years ### "User friendly software " September 26, 2022 5.0 Pros Every parameters are good, easily work with this Cons User friendly software for every one , overall good Review Source Response from HappSales October 28, 2022 Thank you for the wonderful feedback. We shall continue to strive to exceed your expectations. VG Vinu G. VP Sales Information Technology and Services Used the software for: 2+ years ### "Features most liked" January 5, 2021 5.0 Its a very good software for Pipeline management Pros Mobile interface Capture all sales stages easily Easy for field sales reps to update Composite dashboard as manager Cons No web interface for Field Sales Appstore dowload Review Source Response from HappSales January 15, 2021 Dear Vinu, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. App store download is getting launched by end of Feb 2021. AD Anitha D. Executive Asst Medical Devices Used the software for: 6-12 months ### "User friendly " September 26, 2022 5.0 Very supportive Pros Product is easy to learn and user friendly Cons Backdate entry's is possible. But some misuse it Review Source Response from HappSales October 28, 2022 Thank you for your wonderful feedback. We shall continue to strive to exceed your expectations. PB Pramod B. Zonal Head Medical Devices Used the software for: 6-12 months ### "Review on Happsales " September 26, 2022 4.0 This is avg Pros Detail input capture in this software Cons Work Flow and Establity is still scope of improvement Review Source Response from HappSales October 28, 2022 Thank you for your feedback. We shall continue to strive to exceed your expectations. PK Pratiek K. Key Account Manager Information Technology and Services Used the software for: 6-12 months ### "Best Account Management CRM Available" December 10, 2020 5.0 Very user friendly Pros Have been using Happsales over a period of one year now, it simplifies the Job for a sales rep to keep the Data ready and managed whenever required. The Key highlight here is the Realtime updates of the data and easy accessibility for a Happy selling. Highly Recommended for sales Org. Cheers. Cons Features like accessing the location of sales rep is missing. Review Source Response from HappSales January 5, 2021 Dear Pratiek, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We shall include the feature for sales rep location as soon as we get a go ahead from your management team. PKS Prasanta Kumar S. Business Head Hospital & Health Care Used the software for: 6-12 months ### "Unceasing CRM!" December 5, 2020 5.0 Its good. It takes care of my account End to End. Pros The daily reporting of sales resources is what I liked most. Cons The back end reporting needs improvement. Reason for choosing HappSales 1\. One could easily relate to each and every module of HappSales. 2. Users dont feel like they are looked over at micro level by the management. Review Source Response from HappSales December 24, 2020 Dear Prasanta, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will continue to strive to go above and beyond your expectations. Will reach out to understand your specific reporting requirement. HN Hariprasad N. Director Import and Export Used the software for: Less than 6 months ### "HappSales CRM" November 24, 2022 4.0 Pros It’s is a user friendly app. Works on all platforms. Cons The dashboard needs a lot of improvements. Dose not have all the relevant information Review Source Response from HappSales December 15, 2022 Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team SS Sharath S. Partner Accounting Used the software for: Less than 6 months ### "CRM for Small business" November 24, 2022 5.0 Pros The ease of integration is what we love about Happsales along with the excellent customer support. Highly recommend for small businesses. Cons The product comes pre loaded with a lot of features which may not be useful for small services organisations but it is not a deterrent to use the product. Review Source Response from HappSales December 15, 2022 Thank you so much for your wonderful feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team AB Anant B. Regional Manager Medical Devices Used the software for: 6-12 months ### "Data management at its best, sales bent is missing" December 4, 2020 4.0 Good, for data management Pros Very detailed Helps me get back to check details Cons Heat map is missing. Prioritizing leads is missing. Review Source Response from HappSales December 24, 2020 Hello Anant, Thank you so much. Appreciate you taking time out for sharing your review and feedback. We will reach out to better understand your requirement of heatmap; and plan to address it through upcoming updates. HV Hari V. Business development Manager Legal Services Used the software for: Less than 6 months ### "Best CRM in the Market!" November 15, 2022 5.0 Pros Ease of use.Happsales have a major hand in solving our pain points. Cons Too many features to look for in the portal. Review Source Response from HappSales December 15, 2022 Thank you so much for your valuable feedback and encouragement. We shall continue to strive to exceed your expectations, and assure you of our best efforts to help you grow your business. Regards, HappSales Team Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.