# CallHarbor Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CallHarbor Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/213054/CallHarbor --- # CallHarbor Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CallHarbor ## What is CallHarbor? Voice, Mobile, Video & Messaging at a manageable price. CallHarbor's unified communications aim to provide small and medium sized businesses with all the tools they need to succeed. Our Call Center, Unlimited Calling, and Full UC Suite put us above the rest. Gather detailed statistics on your agents calls, monitor service level statistics, and receive detailed email reports. CallHarbor features an industry leading mobile app, web-softphone, video calling, chat, and SMS. ## What is CallHarbor used for? [Softphone](https://www.capterra.com/softphone-software/)[Business Phone Systems](https://www.capterra.com/business-phone-systems-software/)[Unified Communications](https://www.capterra.com/unified-communications-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CallHarbor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://callharbor.com&name=CallHarbor) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CallHarbor 0.0 VS. [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $20 Per User, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (455) Value For Money 0.0 (0) Value For Money 4.0 (335) Customer Service 0.0 (0) Customer Service 4.1 (359) ## CallHarbor alternatives [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (505)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about CallHarbor Overview ### What company size and specific industries is CallHarbor built for? CallHarbor is designed for small to medium-sized businesses in any industry. It is built for organizations that want enterprise-level telephony features at a lower price, making it a fit for companies seeking business phone capabilities without the cost of an enterprise system. Features and Usability ### What are the key features of CallHarbor? CallHarbor offers CRM, contact management, and unified communications for handling customer information and conversations. Core calling tools include call routing, call queues, call conferencing, call monitoring, call recording, IVR, and voicemail transcription, plus live chat, voice mail, SIP trunking, access controls/permissions, and alerts/notifications. Getting Started and Support ### What training and onboarding options does CallHarbor offer? CallHarbor provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does CallHarbor offer? CallHarbor provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available for support experience, so there is no evidence to describe response times, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Queues Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Call Recording Record the audio of phone conversations for quality assurance purposes CallHarbor 16 features Define levels of authorization for access to specific files or systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Facilitate virtual conferences that connect multiple people remotely Listen to live phone conversations for the purpose of training and assessing agent performance Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Transmit voice and other information digitally Enables the connectivity to send and receive calls over the internet Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Computer-based system that allows users to send and receive voice messages Transcribe voicemail audio messages to written text that is sent over email Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $20.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.