# CareSynchrony Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CareSynchrony Software - reviews, pricing plans, popular comparisons to other Long Term Care products and more.

Source: https://www.capterra.com/p/213056/CareSynchrony

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# 

 CareSynchrony Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CareSynchrony

## What is CareSynchrony?

Healthcare suite that helps senior living communities with ADL tracking, medication management (eMAR), resident appointments, and more.

## What is CareSynchrony used for?

[Long Term Care](https://www.capterra.com/long-term-care-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Do you work for CareSynchrony?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sanvishealth.com&name=CareSynchrony)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CareSynchrony

5.0 (3)

VS.

[### CareTeam](https://www.capterra.com/p/181316/CareTeam/)

[3.5 (2)](https://www.capterra.com/p/181316/CareTeam/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (3)

Ease Of Use

3.0 (2)

Value For Money

5.0 (3)

Value For Money

0.0 (0)

Customer Service

4.7 (3)

Customer Service

4.0 (1)

## CareSynchrony alternatives

Highest Rated

[IntelliLogix](https://www.capterra.com/p/136246/IntelliLogix/)

[4.0 (1)](https://www.capterra.com/p/136246/IntelliLogix/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136246/IntelliLogix/)

[eCase](https://www.capterra.com/p/148276/eCase/)

[3.5 (2)](https://www.capterra.com/p/148276/eCase/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

50%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/148276/eCase/)

[Caribou Community Living Care Suite](https://www.capterra.com/p/151622/Caribou-Community-Living-Care/)

[1.0 (1)](https://www.capterra.com/p/151622/Caribou-Community-Living-Care/#reviews)

Starting price

$18200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/151622/Caribou-Community-Living-Care/)

## Pricing

Value for money

5.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (3)

5.0

Based on 3 reviews

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## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DC

Dave C.

Owner

Hospital & Health Care

### "CareSynchrony Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 26, 2019

Automates many tedious functions and reduces paper file build up. Integration with RX software makes the medication weekly exchange far less stressful.

Pros

Mobile wifi based platform and versatility

Cons

No major problems but as it has grown there’s a little more lag time in customer help.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Greg K.

Vice President

Hospital & Health Care

### "So much more than just an Electronic Health Record"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 7, 2019

I cannot stress enough that you need to look at Caresynchrony as it transform your operation. You will look back as I have almost three years later and be amazed at how you ever operated without Caresynchrony.

Pros

Caresynchrony is an integral part of the overall operational success of the facility. I have used all the other major software companies over the years and Caresynchrony is what all the others should strive for. The ultimate question I believe any operator should ask is if they lost their Software Provider tomorrow would it be detrimental or catastrophic to the operation and with most software providers out there the answer would be No. With Caresynchrony, it has become the cornerstone of everything we do not just with Resident Care but from the moment a visitor enters Caresynchrony is integral to the visitor experience, resident care outcomes and employee satisfaction.

Cons

I really have no issues with the software as the customer support is unmatched so anytime there is an issue or suggestion it is addressed almost immediately. With the other large software providers I was use to being just a number and being hours or days for a response much less actually getting a resolution so it is difficult to have an issue with Caresynchrony since it is addressed so quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KC

Kathy C.

Owner/Admin

### "Finally! Truely Comprehensive Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 19, 2019

Caresyncrony is extremely user friendly so staff does not have any trouble learning the program quickly.

Pros

This is the software I’ve been wishing for! After 20+ years of owning and operating assisted living facilities we have tried many programs but they all fell short until we found caresyncrony. We have been using it for over 2 years and it is the most comprehensive software we’ve ever had. It’s so convenient to be able to access the software from anywhere and have the ability to keep records up to date the moment it happens.

Cons

Occasionally pharmacy software sends a repetitious signal to caresyncrony software but this does not effect daily operations it only requires an extra minute to decipher on the back end when the pharmacist enters a medication change.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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