# Page 2 | PayPal Enterprise Payments Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is PayPal Enterprise Payments the right Payment Processing solution for you? Explore 98 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213069/Braintree/reviews --- PayPal Enterprise Payments 4.1 (98) [View alternatives](https://www.capterra.com/p/213069/Braintree/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of PayPal Enterprise Payments ## Showing most helpful reviews Showing 26-50 of 98 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SS Sylvain S. CEO Music Used the software for: 1-2 years ### "Une solution fiable et simple pour les paiements en ligne" October 19, 2025 5.0 Mon expérience avec PayPal Enterprise Payments est globalement très positive. C’est une solution complète pour les paiements en ligne. Elle offre une vraie sécurité et une grande flexibilité pour les entreprises qui traitent un volume important de transactions. Je recommande sans hésiter pour les professionnels cherchant une solution de paiement fiable et reconnue à l’international. Pros J’apprécie surtout la fiabilité du système, la sécurité des paiements et la confiance que les clients accordent à la marque PayPal. L’intégration avec les sites e-commerce est fluide, et le tableau de bord permet de bien suivre les paiements, remboursements et litiges. Cons Les frais de transaction peuvent être un peu élevés pour les petites structures, et certaines vérifications peuvent rallonger le délai de traitement des fonds. L’assistance pourrait aussi être un peu plus réactive dans certains cas. Review Source JS Joseph S. Developer Information Technology and Services Used the software for: 2+ years ### "PayPal, credit /debit and... Digital Wallets!" April 11, 2025 5.0 Great platform, great company. Been using them in various forms for decades Pros All the recognition of PayPal with added bonus of credit / debit and major digital wallets Cons Fees are a little higher than other providers. Review Source VK Vivek K. Manager Commercial Real Estate Used the software for: 2+ years ### "Paypal is safe and secure for online transaction " April 26, 2025 4.0 I have use this app and website atleast more than 5 year and paypal Braintree performance are great I have glad to use this app Pros I have mostly like paypal payment gateway and paypal has securly transfer one person to another person. I have mostly use doller transaction on paypal. Cons Mostly I don't face any trouble for till date my opinion this app is great and I have not predict future for this aap, till date I have use this app and I don't found any issue Review Source JM Jae M. Owner Alternative Medicine Used the software for: 2+ years ### "Great platform " June 2, 2025 5.0 Evan Paypal for over 10 years I’ve never had any problems whenever there was like a charge bag they were able to correct everything quickly Pros Convenient. Getting being able to use it from both my app and the website. Also being that my customers can log-in to their accounts and scan my QR code. Cons I really don’t have any cons. If there was one it would be the fees. The platform is excellent. You can make international and domestic transactions Review Source BM Bramwel M. Food and beverage attendant Food & Beverages Used the software for: 2+ years ### "BRAINTREE IS THE TOP NOTCH AT FRAUD PROTECTION " December 13, 2024 5.0 It was a great tool for protection from fraud It was the best of all times Pros Easy to use It is pocket friendly Customer support is on top notch Reports are easy to access and payment is reliable It is a secure platform Ability to accept so many payments eg paypal It helps us manage all the payments Cons Braintree is the best of all times platform for payment processing and fraud protection No dislike at all Review Source aA ayana A. owner Apparel & Fashion Used the software for: I used a free trial ### "Easy peasy" April 28, 2025 4.0 My overall experience using Braintree is so far so good , I am still new to using it and figuring it out . Pros I like how easy it is to use no matter whatever you are trying to charge for a product . Makes taking payments easy Cons What I disliked was the connection in certain places I went , but that could be my phone faults to blame Review Source MD Michelle D. Online Marketing Computer Software Used the software for: Less than 6 months ### "Online Marketing " April 28, 2025 5.0 My overall experience was fast,easy and overcall concise . Good Communication Pros I would rate this product to be well defersived; Quality is Renound. Cons I don't have any conotations to say in regard to the product. Review Source SH Shannel H. Dispatcher Mechanical or Industrial Engineering Used the software for: I used a free trial ### "Worth a try!!!! " April 23, 2025 5.0 Like that there is no monthly fee. The fees are on the higher side compared to other companies. But they are competitive. Pros Simple and easy to use to process a credit and or debit card. I like that it is fast and convenient. Like that there is no monthly fee. Cons The fees are on the higher side compared to other companies that offer the same if not similar things. Review Source BL Blake L. creative Arts and Crafts Used the software for: 6-12 months ### "PayPal Braintree is a good platform overall " April 25, 2025 5.0 It is a generally a good user friendly and secure payment processing platform. Pros It offers a flexible payment processing solution . Cons The high transaction fees for foreign transactions and less competitive ACH pricing compared to some alternatives. Review Source Mark G. Head of Digital Non-Profit Organization Management Used the software for: 2+ years ### "Great payment gateway across multiple platforms" September 3, 2024 5.0 Operationally Braintree has worked really well, and has integrated into 5 different platforms / user experiences. A very good Sandbox service really helps get things right. Pros Braintree works really well as our payment gateway across a number of platforms. Reports are easy to access and payment is reliable. Cons To use multiple receiving bank accounts we have had to set-up different accounts for each one. Alternatives considered [Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal Enterprise Payments Ease of use, good customer service during setup, gateway of choice for tech platform Switched from [Worldpay for Enterprise](https://www.capterra.com/p/165694/Virtual-Terminal/) New platform integrated with Braintree out of the box, found it so easy we migrated all other platforms Review Source oK omar K. Sales Manager Consumer Services Used the software for: 6-12 months ### "Excellent platform for payment processing!" December 12, 2024 5.0 Great experience overall and love the ability to use multicurrency payment processing all in one platform. Pros The platform is super smooth and has great integration for processing payments with Paypal and Venmo. Cons Customer service wait time was longer than expected, but none the less the help needed was accessible. Review Source CH Cesar H. Salesforce consultant Computer Software Used the software for: Less than 6 months ### "Awesome work with salesforce" December 15, 2024 4.0 Pretty good, client is happy, part of a payment processor restructuring Pros Able to connect to Salesforce through 3rd party apps Cons I had a hard time doing Customizations on pay receipts Switched from [Blackthorn Payments](https://www.capterra.com/p/193491/Blackthorn-Payments/) Not enough sync of information when paying Review Source SA Spencer A. Project Manager Research Used the software for: I used a free trial ### "Update Software look" December 12, 2024 4.0 Pros The functionality is really amazing. It is a great solution. Cons The look and feel of the software could be updated. Review Source DH Dave H. WFM Sr Mgr Hospital & Health Care Used the software for: 2+ years ### "Braintree keeps us online & safe in a risky world" July 29, 2024 3.0 Overall, we have been very happy with Braintree. We process a lot of different payment types across different platforms, and they can all run through this single system to keep us safe from fraud & data breaches. Pros The ease of implementation within our internal user UI & our self service UI was really nice. We also know that we can rely on Braintree to keep us on the safe side of payment processing - which of course is the most critical need. Cons We've had a few minor SEV outages with Braintree, but overall they are fairly minor. Review Source MG Matyas G. Head of Digital Leisure, Travel & Tourism Used the software for: 2+ years ### "It's alright if you don't have a better available option" May 14, 2022 3.0 Quite frustrating. We didn't have any other viable option available in our region for years so we had to work with Braintree, but from early on we were awaiting the day we could break free. This finally happened a few weeks ago. Thank you for helping our business accept online card payments in the last few years, but there are simply better options out there at this point. Pros When we started using Braintree in early 2019, it was the only available payment solution in our region that was integrated with the online reservation system we are using. So what we liked most was its availability to us, and we weren't too picky about the other aspects as long as it was usable, which it was. We recently discontinued the use of Braintree since another, better option became available in our region. Cons The software itself works okay but the security / anti-fraud settings that we had to apply were determined by Braintree based on the account activity. A year or two ago, we had one instance when someone was trying to use multiple cards during 1-2 days (possibly with crooked intentions) and as a result, we were obligated to change our security settings which are still in force today, and which resulted in that a number of honest customers weren't able to finish their booking since then: if they make 3 of any tpye of mistakes during the payment process, the card and/or email address are blocked for the transaction. Meanwhile, no suspicios activity has been seen on our account ever since the one incident. Our billing address changed in 2020 (!) and support was still not able to update it on the statements, it had something to do with a different intermediary partner that we had to use through Braintree because of our region (Hungary). We just gave up writing emails about it at some point. Being able to accept Amex cards through the software was also a painful process that took several weeks at the very least. Customer support is friendly but really slow in dealing with issues. We had numerous issues that took months (!) of emails to resolve, but I should also note that was during COVID times. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal Enterprise Payments Paypal's outrageous fees is like straight up larceny and this was the only available option (also a PayPal company). Review Source SW Stuart W. CEO Arts and Crafts Used the software for: 2+ years ### "Run away from Braintree as fast as you can" July 29, 2022 1.0 One day our settlements from Braintree just stopped. Our money just stopped! And Braintree simply could not care less. When we eventually got hold of someone (they do not have telephone customer support, only telephone sales), they told us they would look into it, but they could make any guarantees of when it would be resolved. They failed to grasp this was our money, and we were their customer. They said they were trying to help, like they were doing us a favour. In reality they were doing nothing to resolve the matter. It is a serious business handling money on behalf of other people. It requires trust, diligence and professionalism. Braintree demonstrated that they have none of the above, and if you value your sanity as a business owner , then do not use them. This was the worst experience I have ever had with any company, anywhere. There is no SLA, and all the time they were in breach of their own contract, and yet they just did not care. They said it was out of their hands, as they use a banking partner for settlements in the EU. Pros The fact that the payment fields integrate directly into our checkout. This is pretty standard now, but back when we first started using them 7 years ago, Braintree was the only one that enabled this. Cons The software is fine, however the customer service is completely non-existent. That is a huge issue for a payments company. They provide the oxygen for your business, the cash flow. If there is an issue, they could not care less about it. Reason for choosing PayPal Enterprise Payments Because at the time it was the only product that did what we required Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 2+ years ### "Good solution, but not the best " September 10, 2022 4.0 Overall, my experience was good, but I I\*did\* end up switching over to Stripe in the end which I found to be an simpler solution and easier to use overall. Pros I felt that Braintree was very trustworthy. As I have an online shop, I wanted to make sure my customer's data and transactions were being processed safely and in line with top industry standards - I definitely trusted Braintree to handle payments made through my Woocommerce setup. Cons I sometimes had a hard time navigating the Braintree control panel and enabling certain functions and add-ons. I found it impossible to setup Apply Pay for instance (which was just a couple of simple steps with Stripe). I also experienced a couple of infrequent issues with Braintree's Woocommerce plugin - honestly not sure if that's on Braintree or Woocommerce. But when I switched to Stripe, their plugin worked smoothly without any of the same small hiccups. Review Source JV Joseph V. CTO Wholesale Used the software for: Less than 6 months ### "Nearly every payment option... All In One!" May 29, 2024 5.0 I have had a great experience overall. They fill the gap between the business owner and paypal, plus they offer integration with SO MANY other payment options. Being able to accept digital wallets is a very future focused offerring. Pros I really like the ability to accept so many payment options... Paypal, Venmo, Apple Pay, Google Pay, Credit/Debit... All from one platform! Cons The fees for gateways are a little higher than just a credit/debit card. But, the credit/debit fees are lower than pretty much everyone else. Alternatives considered [Adyen](https://www.capterra.com/p/165680/Adyen/)[PayPal](https://www.capterra.com/p/207944/PayPal/)[Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[Clover](https://www.capterra.com/p/226864/Clover/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal Enterprise Payments Instead of dealing with all of them individually, I get to deal with just one vendor who handles all of the fine print for a reasonable fee. Switched from [PayPal](https://www.capterra.com/p/207944/PayPal/) Customer service and attention to the business owner is much improved with braintree over standalone paypal. Review Source Olivia C. CEO Retail Used the software for: 2+ years ### "Our favourite payment processor " May 31, 2024 5.0 Overall, Braintree is the superior payment processor in terms of value. Pros What I like the most about Braintree is its low fees and secure platform. Cons What I like the least is that it’s sometimes difficult to speak to a human to solve an issue. I also find the PayPal relationship confusing. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Stripe](https://www.capterra.com/p/123889/Stripe/) Reason for choosing PayPal Enterprise Payments Price was best with Braintree in comparison to others. Review Source LD Lukasz D. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Reliable, but too expensive after a while" June 12, 2023 4.0 Pros Reliable system, clean and easy to understand dashboard. Cons pricing - after a couple of years the price increased dramatically for us Review Source MM Maegan M. AP / AR Specialist Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Pretty Good Software With Some Minor Quirks" October 26, 2021 4.0 Pros Finding certain transactions is pretty easy, so it taking credit card payments. It does what it needs to. Cons This is a very minor issue in the grand scheme of it all, but you wouldn't believe how annoying and inconvenient it is. When taking a credit card payment, if you put a comma in the amount of the transaction (ie: $1,000 rather than $1000), it will not accept the transaction, and brings you back to the same page without the credit card number. It is the most infuriating thing I have ever encountered, and when you have a customer on the phone, asking them to repeat the CC number it is quite frustrating. We also can't connect BT to Netsuite so we have to manually enter credit card transactions. Switched from [authorize.net](https://www.capterra.com/p/221412/authorizenet/) I do not believe it was compatible with Netsuite which we switched to from Quickbooks. Review Source VR Verified Reviewer Marketing Director Business Supplies and Equipment Used the software for: 6-12 months ### "Great Processor and works with WooCommerce" December 16, 2023 5.0 Pros I could accept multiple different payment methods. Customers could pay with PayPal, credit or debit, Zelle, and I could connect Stripe. It was just versatile and extremely easy to use. Cons I couldn't really figure out how to set up ACH, but I also couldn't figure out how to find support for it. Maybe there was options but that was hard for me to find so I spent a lot of time googling to figure stuff out for myself. Review Source TC Theo C. Owner Retail Used the software for: 2+ years ### "Braintree Payments is a simple option for online payment processing" February 11, 2022 3.0 Pros Online credit card payment processing for merchants is a tricky business. I've used several companies over the years and to me, the most annoying part is the alphabet soup of hidden, indecipherable fees that monthly statements contain. Braintree does away with that and charges the same rate for almost all payment types. Maybe there are slightly cheaper options but for me that simplicity and transparency is critical. Cons Their customer support is by e-mail only. Fortunately I almost never need it. Alternatives considered [PayPal](https://www.capterra.com/p/207944/PayPal/) Review Source Azizah A. Office Management Telecommunications Used the software for: 1-2 years ### "Good solutions for payment processor" September 11, 2022 5.0 Pros Braintree is a trustworthy and straightforward online payment service. PayPal's accreditation bolsters the software's stature for safety and dependability. Membership invoicing solution that is both convenient and unrestricted on an international scale. Cons No in-house technical specialists control system implementation choices like Shopify integration. Hence, you must rely on 3rd party developers to install new elements or manage client connectivity circumstances. Switched from [Zoho Billing](https://www.capterra.com/p/231293/Zoho-Subscriptions/) Zoho Subscription lacks of integration with popular eCommerce provider. Review Source LA Lorenzo A. Procurement Manager Civic & Social Organization Used the software for: 1-2 years ### "Proficient Payment processing Program " March 27, 2024 5.0 Braintree has increased the value for every payment made, and this ensure there is quality operational support. Pros Braintree helps us manage all the payments, and this gives more revenue to the firm. Cons The focus from Braintree is authentic and flawless. 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