# Bright Contracts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bright Contracts the right Contract Management solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213075/Bright-Contracts/reviews

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Bright Contracts

4.8 (33)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Bright Contracts

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

SW

Sam W

OwnerAccounting, Self-employedUsed the software for: More than 2 years.

“It has quite a few customisable options, and means that I can offer added services to my clients and generate extra revenue.“

August 24, 2022

RR

Raymond R

Quantity SurveyorConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“The guidance of the software with the ability to change the intricate details to suit our company is what suited our needs which is why we to go with bright contracts“

January 19, 2022

ER

Elaine R

GMFacilities Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“So easy to transfer employee data from Thesaurus payroll, really user friendly.“

August 23, 2022

MC

Mary C

Office ManagerConstruction, 11 - 50 employeesUsed the software for: Less than 6 months.

“The software is very user friendly and enabled the stress-free creation of contracts and handbooks.“

January 24, 2022

## Showing most helpful reviews

Showing 1-25 of 33 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MC

Mary C.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Highly Recommend"

January 24, 2022

5.0

For me, the product and service was seamless. Had contracts and handbooks ready for staff within two days of purchase.

Pros

The software is very user friendly and enabled the stress-free creation of contracts and handbooks. Staff support are professional, personable with up-to-date knowledge. Import of Employee data took seconds.

Cons

The ability to edit the handbook's template content was instrumental in tailoring to our company's needs. Would like this feature in the contract of employment template content.

Review Source

GN

Grace N.  
HR  
Construction  
Used the software for: 2+ years

### "Legal and Relevant Contracts At Touch of A Button"

January 20, 2022

5.0

This system covers all events that might effect our business. Even Covid. We are not a large enough company to employ an HR Generalist. This programme gives us complete confidence that we are following the legal guidelines for employment paperwork.

Pros

It is very easy to import new employees into this software and get started with their contract in seconds.

Cons

If I copy one contract to another similar employee, it would be nice if everything I need to look at to change in the new contract was highlighted. It is too easy to leave other employees start date etc.

Review Source

JT

Jonathan T.  
Director  
Professional Training & Coaching  
Used the software for: 2+ years

### "User friendly and ensures compliance with current legislation"

August 30, 2022

4.0

Pros

Bright Contracts is a very straightforward application to use and is easy to configure. It ensures our employee contracts and handbook are compliant with legislation and remain up-to-date.

Cons

PDF employee handbook could be presented in a more attractive way with additional customisation of design.

Review Source

MC

Maeve C.  
Financial Controller  
Packaging and Containers  
Used the software for: 2+ years

### "Craftpak Review of Bright Contract"

August 24, 2022

5.0

Pros

This product is so user friendly and gives us confidence that we are creating up to date employee contracts and handbooks without the need to constantly check for any new legislation as the software does that automatically. We have recommended this software package to numerous customers and suppliers over the last few years.

Cons

We are very happy with the current software and have yet to find any issues with it.

Review Source

DY

Donal Y.  
Director  
Education Management  
Used the software for: 2+ years

### "Great software "

August 23, 2022

5.0

Pros

Very easy to write and manage contracts for our staff. Latest rules and regulations are automatically implemented which is great, and the additional elements are incredibly useful.

Cons

As a seasonal employer, I would like to be able to import a spreadsheet file to import the contract elements. I already import employees from brightpay csv, but importing contract elements would help hugely.

Review Source

DP

Dickon P.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Bright Contracts review"

August 23, 2022

5.0

Allows me to focus on my strengths

Pros

Great system that updates regularly with employment law requirements so when you don't have time or understanding they can ensure you don't go wrong

Cons

There are no real cons with this as it explains itself all the way through from start to finish

Reason for choosing Bright Contracts

First one I found so it looked great and I used it.

Review Source

JM

Jesse M.  
Director  
Accounting  
Used the software for: 2+ years

### "User Friendly & Timelessly Informative HR Software"

August 23, 2022

5.0

HR Life made easy

Pros

User Friendly Timelessly Informative Excellent Support Value For Money

Cons

Nothing I am unhappy about so far - does the job effortlessly

Reason for choosing Bright Contracts

less cumbersome and value for money

Review Source

LM

Lisa M.  
Director  
Accounting  
Used the software for: 2+ years

### "Amazing"

August 23, 2022

5.0

Pros

Bright Contracts is so easy to use, the software informs you when there is updates available to the employee handbook/contracts etc. Everything is all in the one place and easy to access and update, I love it!

Cons

There isn't really anything to be honest, I use BrightPay as well and love both products.

Review Source

FM

Fergus M.  
Director  
Accounting  
Used the software for: 6-12 months

### "Handy product that is easy to delploy"

January 20, 2022

4.0

Bright Contracts solves the issue of missing contracts in our small business clients, enabling clarity in working arrangements that helps avoid employee / employer conflict

Pros

I like the ease of use, adaptability & appropriateness of the contracts

Cons

I haven't encountered any major difficulties with the contracts

Reason for choosing Bright Contracts

I choose Bright Contracts as I am a subscriber to Bright Pay & Connect and have been very impressed with the quality of their products and the excellent & professional support from their customer service team.

Review Source

Response from Bright

February 3, 2022

Thank you for your review Fergus. It's great to hear that you are using both our HR and Payroll products.

RC

Richard C.  
Managing Director  
Construction  
Used the software for: 6-12 months

### "Excellent "

August 23, 2022

5.0

Its great and made my job easier getting contracts signed.

Pros

Everything is in one place. You can request annual leave at the tap of a finger and no running around after papers.

Cons

A clock in and out system would be great.

Review Source

RP

Rachel P.  
Director of Finance  
Construction  
Used the software for: Less than 6 months

### "Bright Contracts Review"

August 23, 2022

5.0

So far the experience has been very good

Pros

Its been very useful having all HR in one place being able to email to all staff so far all is working well

Cons

It took me a while to navigate around the system selecting sections for the contract and handbook but once set up all very easy to use

Reason for choosing Bright Contracts

We already use the Payroll package so made sense

Review Source

EK

Elaine K.  
Area Manager  
Retail  
Used the software for: 2+ years

### "My experience "

January 19, 2022

5.0

We have been dealing with some bullying and when I asked for help I got a detailed response and templates for letters and posters. 5 star assistance

Pros

The holiday and absence section are so impressive. We have found the staff and helpline are very informative and helpful. They make some hard jobs easier

Cons

My only problem is that when doing rotas they are weekly where as I would need a rota that can go from the 1st to the 31st of the month.

Reason for choosing Bright Contracts

The company was recommended so we had a meeting and signed with you.

Review Source

Response from Bright

January 21, 2022

Thank you for your review, Elaine. It's great to hear that you received 5-star assistance on your Bright Contracts queries.

VH

Virginie H.  
Payroll administrator  
Education Management  
Used the software for: 1-2 years

### "A good way to keep track of compliance"

January 20, 2022

4.0

Pros

As our company contracts can be very similar to each others Bright Contract allows us to repeat the same type of contract only changing small parts if needed. The fact that the system alerts us if a new policy might need to be integrated in the handbook is one of the best feature of this software. Bright Contract helps us to stay compliant at all times. Overall a very good software that I would recommend.

Cons

The system does not allow to archive former employees but one has to delete the contract from their system if they don't want to have a long list of employees. Sometimes the system needs to be rebooted a couple of time before working correctly i.e. not all contracts appear or the handbook don't show fully. Last thing, if the alert to new policy for the handbook is very appreciated and allows us to stay up to date with compliance, it is not always straight forward in the presentation of the system that there is a update. It would be great also to include an email notification as one does not always to logon onto the system.

Review Source

Response from Bright

January 21, 2022

Thank you for your review, Virginie. Also, thank you for your detailed feedback. It is greatly appreciated.

SW

Sam W.  
Owner  
Accounting  
Used the software for: 2+ years

### "Contracts for a fraction of the price"

August 24, 2022

4.0

It's a great add on piece of software for my payroll bureauy.

Pros

It allows me to provide contracts for my payroll clients at a fraction of the price that a HR professional would charge. It has quite a few customisable options, and means that I can offer added services to my clients and generate extra revenue.

Cons

The section about giving notice for absences is worded a bit strangely and sometimes I have to manually edit this with a pdf to Word editor which is a bit annoying. The option to manually edit would be good, or to export in a Word document where I could edit it. Sometimes importing employees doesn't work and it crashes the software. Being able to import companies would also be good.

Review Source

MS

Margaret S.  
Payroll Manager  
Fishery  
Used the software for: 2+ years

### "Simplicity"

January 19, 2022

5.0

I have been very pleased with the price of Bright Contracts and recently needed some further advice and received this promptly which to me is a must when you are dealing with the needs of Employees.

Pros

This software is very easy to navigate and gives plenty tips on what to do. I feel that is an essential quality.

Cons

So far I have not encountered any major problems.

Review Source

SM

Sharon M.  
Accounts & Payroll Manager  
Automotive  
Used the software for: 2+ years

### "Very Satisifed"

August 23, 2022

5.0

Pros

I love how the employees can book their annual leave using the brightpay app and I can see on the calendar which employees are due off and when.

Cons

Sometimes I find the printing of payslips a little limited

Reason for choosing Bright Contracts

Have always used Bright Contracts in previous employments

Review Source

John J.  
Principal  
Accounting  
Used the software for: 2+ years

### "Good Value solution"

August 23, 2022

5.0

Keeping up to date with changes in employment legislation is challenging and this software helps us to achieve this.

Pros

Good value and easy to use package that helps us update contracts and staff handbooks

Cons

Sometimes the output as PDF is not as well laid out as it could be but the content is good

Review Source

DM

David M.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "Peace of mind"

January 20, 2022

5.0

Keeping up to date with any employment law changes is easy as all updates are explained and updates.

Pros

As a small business owner and one that has to wear many hats in the day to day running of the business this software is invaluable. For a small investment in time once a month it is easy to remain on top of all contract obligations. Support is great and all communication is relevant to our business. I would recommend the product.

Cons

Perhaps an electronic acknowledgement of contracts sent to employees feature. This would save printing and follow up of each employee.

Review Source

Response from Bright

January 21, 2022

Thank you for your review, David. It's great to hear that Bright Contracts plays a critical part in your business.

BG

Brona G.  
Director & COO  
Financial Services  
Used the software for: 2+ years

### " Bright Contracts Review"

February 1, 2022

5.0

The support desk at Bright Contracts, they are very responsive, informed and professional. I would have no hesitation recommending them to a peer seeking to create, maintain and change contracts of employment.

Pros

The ease of use, flexibility and up to date legislation alerting us to amend contracts of employment.

Cons

There really is very little, it can be a bit tricky when you are trying to insert some additional company specific information and the format is sometimes misaligned but the content is excellent.

Review Source

Response from Bright

February 3, 2022

Thank you for your review Brona and 10-star rating. It's great to hear that you find the software so useful.

TK

Tonya K.  
realtor  
Real Estate  
Used the software for: 6-12 months

### "I love Bright"

March 3, 2022

5.0

helps me track everything

Pros

easy to navigate from page to page and find all the information

Cons

can not use remine anymore which was a huge benefit to farming

Review Source

Response from Bright

March 7, 2022

Thank you for your review Tonya, it is greatly appreciated.

CS

Carmel S.  
Pharmacist  
Retail  
Used the software for: 1-2 years

### "Creating contracts for a small business."

February 1, 2022

5.0

An issue arose at work. It was great to able to contact \[SENSITIVE CONTENT\] in Bright Contracts to get advice and she put me on the right track.

Pros

I found it easy to use. I can edit it to my own needs. It includes all the up to date legislation for employment. The back up support is very helpful. I found \[SENSITIVE CONTENT\] easy to contact and her advice was very useful.

Cons

I was a little confused at the start between the handbook and the contract. But I soon got the hang of it.

Review Source

Response from Bright

February 3, 2022

Thank you for your review Carmel and 10-star recommendation. It's great to hear that you are using our support team when necessary.

RB

Rachel B.  
Practice Management  
Medical Practice  
Used the software for: 1-2 years

### "Keep on top of HR legislation changes & get an employee handbook immediately"

August 23, 2022

5.0

Pros

I love the fact that Bright Contracts send you an update when there is a change in legislation - this makes it so easy to update the employee handbook and not be concerned about lapsed compliance. It is also great to use contract templates when you take on new employees.

Cons

I would love if this linked to BrightPay Connect, so that the handbook would be updated automatically and you could send employees notifications directly.

Review Source

RR

Raymond R.  
Quantity Surveyor  
Construction  
Used the software for: 2+ years

### "Brilliant, Peace of Mind"

January 19, 2022

5.0

Pros

The guidance of the software with the ability to change the intricate details to suit our company is what suited our needs which is why we to go with bright contracts

Cons

Nothing really but the ability to be able to link it directly to Brightpay Cloud would be a nice feature.

Review Source

IL

Iain L.  
Director  
Accounting  
Used the software for: 2+ years

### "Contracts made easy!"

January 19, 2022

5.0

Excellent from day one!

Pros

Bright Contracts is very easy to use and is intuitive enabling us to quickly generate the contracts we need.

Cons

there are no negatives! so easy to use and can be used by all my payroll staff

Review Source

Response from Bright

January 21, 2022

Thank you for your review Iain, it is greatly appreciated.

DJ

David J.  
Owner  
Pharmaceuticals  
Used the software for: 2+ years

### "It fit the bill for what we needed."

January 19, 2022

5.0

Happy enough. One technical glitch was sorted quickly enough with a few emails back and and forth. Plus see Cons above

Pros

It was simple and straight forward to use.

Cons

It was messy trying to transfer it to a new PC.

Reason for choosing Bright Contracts

Recommendation from a colleague.

Review Source

Response from Bright

January 21, 2022

Thank you for your review, David.

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