# telecrm Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about telecrm Software - reviews, pricing plans, popular comparisons to other Online CRM products and more.

Source: https://www.capterra.com/p/213134/TeleCRM/alternatives

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# 

 telecrm Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

telecrm

## What is telecrm?

Telecrm empowers you to connect with your customers effortlessly—through WhatsApp, SMS, email, and calls—all from one unified platform. Our powerful automation tools handle repetitive tasks, freeing up your time to focus on what truly drives growth: building relationships and closing deals. With collaborative tools for your team and a comprehensive dashboard for real-time tracking, Telecrm gives you everything you need to monitor, manage, and optimise your entire sales operation—efficiently and effectively. Whether you're scaling your outreach or streamlining your workflows, Telecrm is your all-in-one solution for smarter, faster, and more impactful sales.

## What is telecrm used for?

[Telemarketing](https://www.capterra.com/telemarketing-software/)[Online CRM](https://www.capterra.com/online-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹799

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for telecrm?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://telecrm.in/&name=telecrm)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### telecrm

3.0 (3)

VS.

[4.5 (4,453)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/)

Starting Price

₹799

Per User, Per Month

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

4.4 (4,354)

Value For Money

3.3 (3)

Value For Money

4.3 (3,489)

Customer Service

3.3 (3)

Customer Service

4.4 (3,497)

## telecrm alternatives

[4.4 (18,768)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting price

$25.00

Per User, Per Month

[4.3 (6,966)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/)

Starting price

$14.00

Per User, Per Month

Highest Rated

[4.7 (727)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/)

Starting price

$7.00

Per User, Per Month

[4.5 (3,043)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

2.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Campaign Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Customizable Reports

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Data Import/Export

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Lead Capture

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Lead Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

telecrm 34 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Manage and track all past and future calls.

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Schedules callback times

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store and organize documents in a centralized system

Form predictions based on past and present data/trends

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Access software remotely via mobile devices

Track all opportunities for potential sales and convert them into recurring revenue

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Reports specific to sales analysis for trends and strategies

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.3 (3)

3.3

Based on 3 reviews

## Pricing

Value for money

3.3 (3)

Free Trial

Annual Plan

₹799.00

Per User,Per Month

Quaterly Plan

₹1,099

Per User,Per Month

Value for money

3.3 (3)

3.3

Based on 3 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Razorpay](https://www.capterra.com/p/179263/Razorpay/)[

Pabbly Connect](https://www.capterra.com/p/205994/Pabbly-Connect/)[

WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.0

Based on 3 reviews

Filter by rating

5(1)

4(0)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AA

Anshul A.

Founder

Information Services

### "Worst crm ever experienced "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 25, 2025

Pros

Worst after sales Their focus is only to sell their crm. Too many issues in their app and not even smooth to use You will miss messages from your customers also many times. Whatsapp bot stops working automatically

Cons

Worst crm software ever used Highly not recommended

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BT

Bahar T.

Student

E-Learning

### "TeleCRM"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 29, 2022

Its amazing for team management and leading a project

Pros

This app is so useful for students and anyone who wants to manage a team and do some projects can use this app

Cons

Sometimes it doesn’t allow users to unlock some options and use them free

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Rafi C.

CEO

Computer Software

### "Breeze to start, super easy to use. It does one thing and does it really well!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 18, 2020

We've tried 13 CRMs so far, Every time I have to push so much for the team to adopt it and then All of the others were so complicated that we would end up going back to excel sheets. It was all haywire and as a manager it made my life hell! And as a business owner I did not know exactly what the heck anyone was doing, And exactly where their performances were lacking and What on how to optimize!

Pros

Probably the easiest to use daily marketing CRM software out there

Cons

Can't wait for the features that are coming soon like call recording and VoIP calling this isn't exactly a con but I don't have any other complaints about this so...

Switched from

[Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

It was so complicated we had to go back to excel sheets before finding TeleCRM

Alternatives considered

[CallFire](https://www.capterra.com/p/106571/CallFire-Cloud-Call-Center/)

Reasons for choosing telecrm

Two words: Simplest UX

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2020

Hey Rafi Thanks for taking the time to submit this review. It's amazing to see you succeeded with TeleCRM. Words like this are what keeps us going...

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)