# Crexendo Cloud Business Phone System Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crexendo Cloud Business Phone System Software - reviews, pricing plans, popular comparisons to other VoIP products and more. Source: https://www.capterra.com/p/213148/Crexendo --- # Crexendo Cloud Business Phone System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Crexendo Cloud Business Phone System ## What is Crexendo Cloud Business Phone System? VOIP solution that helps streamline communications with clients via text messages, video conferencing, email, fax, and screen sharing. ## What is Crexendo Cloud Business Phone System used for? [VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crexendo Cloud Business Phone System?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crexendo.com&name=Crexendo Cloud Business Phone System) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crexendo Cloud Business Phone System 4.5 (2) VS. [4.6 (142)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price Contact vendor Starting Price $199 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.7 (140) Value For Money 3.5 (2) Value For Money 4.5 (137) Customer Service 5.0 (2) Customer Service 4.5 (138) ## Crexendo Cloud Business Phone System alternatives [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response SIP Trunking Enables the connectivity to send and receive calls over the internet Unified Communications Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Video Conferencing Connect with meeting participants remotely over video Crexendo Cloud Business Phone System 7 features Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Enables the connectivity to send and receive calls over the internet Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZW Zeckie W. Customer Care Rep Electrical/Electronic Manufacturing ### "A Great VoIP Solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 30, 2024 Pros When it comes to handling online calls, this tool presents the best VoIP features and it is very capable. Cons Not a single flaw using this phone system. Switched from [phone.systems](https://www.capterra.com/p/171481/phone-systems/) [VoIP Innovations](https://www.capterra.com/p/210694/VoIP-Innovations/) [Monster VoIP](https://www.capterra.com/p/182736/MV-Business-VoIP/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZB Ziya B. Advanced Systems Engineer Electrical/Electronic Manufacturing ### "Enhanced Communication for Productive Businesses" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 19, 2023 Pros Crexendo Cloud Business Phone System stands out with its comprehensive features, user-friendly interface, and crystal-clear call quality. Also their exceptional customer support ensures a smooth experience. Cons There are a few areas that could be improved. One of the main drawbacks is the pricing structure, which may be a bit on the higher side for smaller businesses or startups with limited budgets. Additionally, the system may require some initial configuration and training to fully utilize all its features, which could be time-consuming for busy teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)