--- title: "Crossfire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Crossfire Software - reviews, pricing plans, popular comparisons to other Managed Service Providers (MSP) products and more." source_url: "https://www.capterra.com/p/213155/Sandfield-Associate/" page_type: "product" language: "en" --- # Crossfire Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Crossfire ## What is Crossfire? Crossfire's fully managed EDI & API platform frees you up to focus on what your business does best, so you can concentrate on growth. It’s already pre-configured with many leading providers and promotes visibility into business transactions and easy navigation between related messages and interchanges. Take full advantage of the business benefits of EDI including efficiency and cost savings, without needing in-house EDI experts. ## What is Crossfire used for? [Integration](https://www.capterra.com/integration-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[EDI](https://www.capterra.com/edi-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price NZ$255 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crossfire?[Manage this product listing](https://www.g2.com/products/sandfield-crossfire/claim_requests/new?auto=true) ## Crossfire Overview Updated September 2026 AI summary Crossfire supports organizations of all sizes as a managed service provider focused on integration, API management, and EDI. It connects business systems through ERP and third-party integrations, offering features like inventory management, workflow management, alerts, compliance management, and real-time analytics. Crossfire is available via cloud and major desktop platforms, with onboarding and training options to help teams implement integrations efficiently. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crossfire 0.0 VS. [4.6 (95)](https://www.capterra.com/p/123016/Cleo/reviews/) Starting Price NZ$255 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (181) Value For Money 0.0 (0) Value For Money 4.4 (143) Customer Service 0.0 (0) Customer Service 4.6 (160) ## Crossfire alternatives [4.8 (44)](https://www.capterra.com/p/92426/Pro-EDI-Translator/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Kinetic](https://www.capterra.com/p/249741/Kinetic/) [3.8 (184)](https://www.capterra.com/p/249741/Kinetic/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249741/Kinetic/) Highest Rated [Cargoson](https://www.capterra.com/p/228964/Cargoson/) [4.8 (53)](https://www.capterra.com/p/228964/Cargoson/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228964/Cargoson/) [DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/) [4.1 (291)](https://www.capterra.com/p/103908/IQMS-ERP-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/103908/IQMS-ERP-Software/) ## FAQs about Crossfire Overview ### What company size and specific industries is Crossfire built for? Crossfire is designed for suppliers, retailers, warehouses, and transport companies that need tailored, reliable, and secure integration support. It fits organizations of varying sizes in supply chain and logistics operations, especially those that want to avoid the burden of managing integrations in-house. Features and Usability ### What are the key features of Crossfire? Crossfire offers ERP integration, API access, and third-party integrations for connecting systems. Core operational features include inventory management, order tracking, invoice management, and workflow management, plus activity dashboards, alerts and notifications, reporting and analytics, real-time monitoring, data import/export, and compliance management. Integrations ### Which third-party tools and platforms does Crossfire integrate with? Crossfire integrates with Adobe Commerce, BigCommerce, Shopify, NetSuite, Odoo, Xero, Zoho Inventory, and ShipStation. It also connects with Brightpearl, CargoWise, Cin7 Core, Cin7 Omni, Fishbowl, MYOB Acumatica, Shipwire, SmartFreight, Unleashed, and Riot for commerce, ERP, inventory, and shipping workflows. Getting Started and Support ### What training and onboarding options does Crossfire offer? Crossfire provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review of product features and setup steps. Getting Started and Support ### What customer support options does Crossfire offer? Crossfire provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Support coverage is listed clearly in the catalog, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,987 Managed Service Providers (MSP) reviews Capterra reviewers highlight these as the features buyers care about most when evaluating Managed Service Providers (MSP): - **Remote Access/Control** (**63%** of reviewers rated this feature as critical) - **Server Monitoring** (**56%**) - **Remote Monitoring & Management** (**60%**) Crossfire focuses on other capabilities that reviewers also rate as important, including **Alerts/Notifications** (**48%**). This feature helps teams stay informed about system activity and emerging issues, allowing businesses to respond faster and keep IT operations running more efficiently. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Crossfire 28 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Data Connectors: Connect to big data sources - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Transformation: Translate EDI formats into data suitable for use with company applications. - Database Support: Supports common databases such as MySQL and Oracle - EDI: Transfer of data from one computer system to another - ERP integration: Integrate with existing ERP systems - File Transfer: Move files across different systems or networks - Inventory Management: Track and manage inventory levels to maintain proper supply - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - QuickBooks Integration: Integrates with QuickBooks - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Basic NZ$255.00 Flat Rate,Per Month ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Fishbowl](https://www.capterra.com/p/123794/Fishbowl/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/)[ Cin7 Core](https://www.capterra.com/p/133038/Cin7-Core/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.