--- title: "OMNIS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OMNIS Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more." source_url: "https://www.capterra.com/p/213195/OMNIS/" page_type: "product" language: "en" --- # OMNIS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) OMNIS ## What is OMNIS? OMNIS is a retail software platform that powers unified commerce across online and brick-and-mortar retail operations. The platform offers enterprise ecommerce capabilities such as personalization, intelligent merchandising, workflow automation, and conversion rate optimization. It also provides POS, CRM, order management, warehouse management, analytics, and operational efficiency features. OMNIS aims to enable retailers to deliver seamless omnichannel customer experiences. The software is designed to connect in-store and online retail channels into a unified system. ## What is OMNIS used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Supply Chain Management](https://www.capterra.com/supply-chain-management-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OMNIS?[Manage this product listing](https://www.g2.com/products/omnis/claim_requests/new?auto=true) ## OMNIS Overview Updated September 2026 AI summary OMNIS is a cloud-based retail management system for small businesses, combining POS, inventory tracking, CRM, and eCommerce management in one platform. It supports real-time data visibility, order and purchase management, loyalty programs, and sales reporting. Businesses can use OMNIS to manage retail operations and online channels, with deployment via web-based SaaS. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OMNIS 0.0 VS. [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (170) Value For Money 0.0 (0) Value For Money 3.9 (139) Customer Service 0.0 (0) Customer Service 3.8 (163) ## OMNIS alternatives [4.2 (1,132)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Brightpearl](https://www.capterra.com/p/124180/Brightpearl/) [4.4 (200)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124180/Brightpearl/) [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) ## FAQs about OMNIS Overview ### What company size and specific industries is OMNIS built for? OMNIS is designed for wholesale, retail, and eCommerce businesses, along with other companies that need a cloud-based solution. The vendor description does not specify a particular company size, so it appears suitable for a broad range of business sizes across these sectors. Features and Usability ### What are the key features of OMNIS? OMNIS offers loyalty program and product catalog tools, plus billing and invoicing, CRM, and channel management. It also includes inventory management, order fulfillment, payment processing, point of sale (POS), shipping management, reporting and analytics, and warehouse management for retail and eCommerce operations. Getting Started and Support ### What training and onboarding options does OMNIS offer? OMNIS provides documentation to help teams get started. Documentation offers written reference material for setup, feature guidance, and step-by-step instructions that users can consult as needed during onboarding and day-to-day use. Getting Started and Support ### What customer support options does OMNIS offer? OMNIS provides FAQ/forum access, a knowledge base, and 24/7 live rep support. These channels give users self-service help alongside direct assistance at any time. No reviewer sentiment about support quality is available, so the support experience cannot be characterized further. ## Features AI summary Based on 617 Retail POS System reviews Capterra data shows that buyers of Retail Management Systems rank the following features as their top priorities: - **Credit Card Processing** (**78%** of reviewers rated this feature as critical) - **Inventory Control** (**59%**) - **Real-Time Data** (**62%**) OMNIS supports **Real-Time Data**, which gives businesses up-to-date visibility into store activity and sales performance. However, it does not include **Credit Card Processing** or **Inventory Control**. Instead, it offers other important capabilities that reviewers also value, including **Inventory Tracking** (**57%**) and **Payment Processing** (**57%**). These features help businesses monitor stock movement and handle transactions more efficiently, providing teams with better day-to-day oversight and faster decision-making. Billing & Invoicing Create, manage, and send invoices or bills to customers Channel Management Manage various distribution channels, build relations with channel partners, and track their performance CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Data Import/Export Import and export data to and from software applications eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronic Payments Electronically collect payments for goods or services OMNIS 38 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - For Retail: For Retail Stores - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Product Catalog: Present a catalog of inventory that customers can view - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Shipping Management: Manage and track orders being shipped to customers - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.