---
title: "Availability Online Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Availability Online Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/213196/Availability-Online/"
page_type: "product"
language: "en"
---

# 

 Availability Online Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Availability Online

## What is Availability Online?

Free Trail. No credit card needed. Affordable, commission-free booking engine designed specifically for small-lodging properties such as B&Bs, inns, motels and vacation Rentals. All the features you need at a price small businesses can afford: Multiple display options to choose from, flexible rate system, property management add-on solutions and minimum night stay functions. Free tech support, visual customization and setup from the Vermont, USA office.

## What is Availability Online used for?

[Reservations](https://www.capterra.com/reservations-software/)

Top alternative

Featured

Overall rating

Based on 79 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

3%

Starting price

$125

Flat Rate, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Availability Online?[Manage this product listing](https://www.g2.com/products/availability-online/claim_requests/new?auto=true)

## Availability Online Overview

Updated August 2026

AI summary

Availability Online enables small businesses to manage reservations and online bookings efficiently through a web-based platform. The software offers core features such as availability management, booking notes, customer support, and payment processing. Notable capabilities include API access, calendar sync, rate management, SMS messaging, and website integration, supporting a range of reservation and room booking needs.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Availability Online

4.7 (79)

VS.

[4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/)

Starting Price

$125

Flat Rate, Per Year

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (79)

Ease Of Use

4.8 (5,821)

Value For Money

4.8 (73)

Value For Money

4.7 (3,595)

Customer Service

4.8 (71)

Customer Service

4.8 (3,324)

## Availability Online alternatives

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/213196/Availability-Online/alternatives/)

## FAQs about Availability Online

Overview

### What problems does Availability Online solve?

Availability Online solves manual reservation handling, after-hours booking gaps, and slow guest intake by letting guests check dates, choose rooms, submit secure bookings, and auto-fill reservation details. Small lodging operators, inns, vacation rentals, RV parks, and customer service staff benefit from easier setup, faster issue resolution, and less time spent on phone-based bookings.

Answer based on 43 reviews

Overview

### Which roles and teams benefit most from Availability Online?

Availability Online is most used by hospitality owners, innkeepers, and general managers who oversee reservations, property availability, and daily guest operations. Administrative and front-office teams benefit from managing bookings, updating rates, and reducing manual scheduling, while owner-operators use it to streamline occupancy tracking and support smoother property management.

Answer based on 79 reviews

Overview

### What company size and specific industries is Availability Online built for?

Availability Online is designed for small lodging properties, especially hotels, inns, bed and breakfasts, and other hospitality businesses that want to increase direct, commission-free bookings from their websites at an affordable price.

Features and Usability

### What are the key features of Availability Online?

Availability Online includes core booking features like online booking, availability management, reservation management, and website integration. Differentiating capabilities include calendar sync, SMS messaging for booking alerts, and third-party integrations. Reviewers also frequently mention its straightforward setup and responsive customer support, especially for small lodging businesses managing rooms and rates.

Answer based on 43 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Availability Online starts at $125/year for the Basic Service, with a $240/year Premium Service, a free trial, and a 90-day money-back guarantee. Reviewers often call it affordable and easy to update, though some note Basic lacks options like extra-person pricing, two-way calendar sync, and built-in tax handling.

Answer based on 16 reviews

Integrations

### Which third-party tools and platforms does Availability Online integrate with?

Availability Online integrates with Clubessential, Google Calendar, GuestSuites, GuestTracker, Vacation RentPro, Vrbo, and iMagic Reservation. These connections cover calendar syncing, guest and reservation management, and vacation rental distribution, linking Availability Online with common hospitality and property management systems.

Answer based on 12 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Availability Online?

Availability Online is generally easy to onboard for small lodging teams, with live online sessions, videos, and documentation available for training. Nontechnical users often get comfortable quickly with everyday updates and reservations, while admins may need more time to learn feature locations, optional settings, and customer-facing workflows.

Answer based on 10 reviews

Getting Started and Support

### What customer support options does Availability Online offer, and how do users rate the experience?

Availability Online offers email/help desk and phone support. Users generally describe support as easy to reach, friendly, and quick to resolve questions or technical issues, often with a real person answering calls. A few reviewers mention occasional difficulty reaching help, limited weekend coverage, and some past concerns about service consistency.

Answer based on 43 reviews

Ease of use

### Is Availability Online easy to use?

Availability Online keeps day-to-day reservation tasks simple for most lodging businesses. Small property owners, cabin rentals, and RV park teams often find the setup clear, the interface easy to learn, and changes straightforward to make, though some users mention a learning curve for certain tasks like month-to-month viewing or editing existing reservations.

Answer based on 26 reviews

## Features

AI summary

Based on 5,388 Reservations reviews

Capterra reviewers highlight these features as the top priorities when choosing reservations software:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

Availability Online supports **Online Booking**, making it easier for businesses to accept reservations through digital channels. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers other features that reviewers also value, such as **Payment Processing** (**51%**) and **Customer Support** (**46%**), helping businesses handle transactions and respond to customer needs while keeping the booking experience efficient for both staff and guests.

Online Booking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Customer Support

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Rate Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Track/optimize rates in relation to usage

Booking Notes

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Keep notes on the specifics of a reservation including customer information and special requests

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Availability Online 13 features

### All Features
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Rate Management: Track/optimize rates in relation to usage
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- SMS Messaging: Send messages via SMS
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (79)

4.5

Based on 79 reviews

## Pricing

Value for money

4.8 (73)

Free Trial

[View pricing plan details](https://www.capterra.com/p/213196/Availability-Online/pricing/)

Basic Service

$125.00

Flat Rate,Per Year

It includes:

-   2 Different Availability Display Options
-   ADA Accessibility
-   Automatic Updating
-   Free Account Set up & Customization
-   Free Unlimited Technical Support
-   Nightly Rate & Min. Night Stay Options
-   No Commission Fees
-   Secure Reservation Forms

Premium Service

$240.00

Flat Rate,Per Year

It includes:

-   6 Different Availability Display Options
-   Additional Person & Custom Fees
-   Advanced Calculations With Taxes
-   Booking.Com
-   Enhanced Visual Integration With Your Website
-   Etc.
-   Free Account Set up & Customization
-   Free Unlimited Technical Support
-   Ical Export Feeds to Airbnb
-   No Commission Fees
-   Secure Gift Certificate Order Form
-   VRBO

Value for money

4.8 (73)

4.8

Based on 73 reviews

## Integrations

[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Vrbo](https://www.capterra.com/p/233391/Vrbo/)[

Clubessential](https://www.capterra.com/p/151992/Clubessential/)[

GuestTracker](https://www.capterra.com/p/2445/GuestTracker/)[

GuestSuites](https://www.capterra.com/p/149909/GuestSuites/)[

Vacation RentPro](https://www.capterra.com/p/92701/Vacation-RentPro/)[

iMagic Reservation](https://www.capterra.com/p/10806/iMagic-Reservation/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (71)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (71)

4.8

Based on 71 reviews

## User reviews

Overall rating

4.7

Based on 79 reviews

Filter by rating

5(61)

4(13)

3(3)

2(1)

1(1)

Mentioned topic

Sorted by most recent

WF

Will F.

Innkeeper

Hospitality

### "Satisfied customer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2021

Having Availability Online has been an immeasurable convenience for us! We have a small, family-run inn, and this software saves us so much time on the telephone. The customer support is A-1!!!

Pros

The most impactful feature for us has been the excellent customer support. Also, we appreciate how easy it is for our customers, and for us, to use this software.

Cons

We have stayed with this software because we are very satisfied!!

Reasons for choosing Availability Online

Pricing, convenience, and the excellent help from customer support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AH

Albert H.

OWNER

Hospitality

### "Useful and inexspensive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 3, 2021

I have used it for many years even though we get a small percentage of our bookings through it.

Pros

They don't try to take over the customer.

Cons

Not well known so not that many customers use it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Pamela M.

Owner

Hospitality

### "Awesome and Afforable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

See above

Pros

From the first day I used the program I was so elated to realize that my guests would actually do 95% of my work when reserving their room. Availability not only notifies me that I have a reservation waiting via email but automatically populates the guest information fields for me. My guest can select their own room, know that their visit dates are available and contact me via email. I have gotten many of my reservations outside of normal office times and can pick them up the next day. I have also gotten phone reservations from my guests telling me the date and room they want because they already saw the information on Availability website. All in all, the program is easy to use, the consumer service help is always available and the the computer questions answered immediately. If you want some extra time and less hestle in your work day, this company is a MUST try.

Cons

Having to remember to update my room rates every January.

Reasons for choosing Availability Online

The \[SENSITIVE CONTENT HIDDEN\] of availability actually came to my home, described the program, set up the program for me and gave my a three month trial. In actuality, I signed up after my first guest reservation a room that day. That was how excited I was to experience the ease of this product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DH

Debbie H.

Owner

Hospitality

### "Reasonably priced reservation system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2021

They have great customer service, and have resolved any issue for me within the day.

Pros

It is easy to use, easy to connect to your website and I like the text feature the minute you get a reservation.

Cons

I have not used but one other system and it was actually similar. We are a small Inn and this suits us just fine.

Reasons for choosing Availability Online

I can’t even remember the names of the ones I looked at. But I would say pricing and location (USA) were the biggest factors. I also did not want to be tied into Expedia or Travelocity for business - that is just not our model.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 28, 2021

Thank you for the great review Debbie!

EC

Elaine C.

owner

Leisure, Travel & Tourism

### "Very Happy with Availability Online"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 21, 2021

Guests are happy with seeing availability and booking online. I am also glad to now be able to get a text message when someone books so I can respond in a timely manner.

Pros

The software is very user friendly. It was easy to learn and is easy to use as I started with online bookings. \[SENSITIVE CONTENT HIDDEN\] has helped me add/change items as I have become more proficient with online bookings. Her response time is great and it is nice to know I can reach her with questions quite easily. Recently I was able to sync my calendar when blocking off Availability Online, it also blocked my other Online Booking Programs. It was a big help not having to remember to open up the other sites every time. It would be nice to have the calendar sync both ways but I am happy now with at least one way. Guests also find it easy to use and are comfortable with giving credit card information on the secure site. I also was happy to know I could add items as extras though I have not had time to actually do. The price is also very reasonable. We are a seasonal business and I prefer not to lock into a monthly rate as with other platforms.

Cons

I would like to be able to enter a nightly rate and a weekly discount for a weekly rate as I am able in VRBO and Airbnb. It would be super nice to incorporate payment through the site with adjusted rates and taxes built in.

Reasons for choosing Availability Online

Pricing and ease of reaching someone for help and I did not want anything too complicated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Marilyn B.

Owner

Leisure, Travel & Tourism

### "Very Happy! Efficiency, ease of use helps the busy Innkeeper keep organized!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2021

Great communication, ease of use, efficient!!

Pros

Bookings communicated in real time, and the automatically taking the rooms off of inventory at the time of booking is priceless for accurately reporting and to eliminate double bookings!

Cons

I wish there was a formatted official booking letter, or confirmation letter. But really, the pros way outweigh this "con"...

Reasons for choosing Availability Online

A recommendation from another B & B in town!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

Julia L.

Owner

Hospitality

### "New Owner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 21, 2021

Not as many phone calls

Pros

I like the ease of navigating my reservations and updating availability

Cons

wish it was easier to view month to month

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BJ

Betty Jane(BJ) J.

Owner

Hospitality

### "Wonderful Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2021

I appreciate the very personal approach of the staff at AOL. They are pleasant and eager to help. They have worked with me to solve each challenge (which are few) that I have had. I also appreciated that when there was a problem with the software, we were kept up to date. The voicemail mentioned it and gave a timeline...which was achieved. I also appreciate that I can call on the telephone and someone will answer. That is so valued in these times of no voice contact.

Pros

I like that I have had very few problems over 12 years. I also like that when I call, I get the real voice of a person who is knowledgeable about the software and is eager to assist.

Cons

I wish that folks booking could book more than one room at a time.

Reasons for choosing Availability Online

I had a great recommendation from someone who had used the product for sometime. This person was very pleased with the product and service and that is why I went with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tandy B.

Manager

Hospitality

### "Online Reservation Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

The main benefit is online guests can reserve preferred dates from our website.

Pros

I like the ease of updating my online calendar manually. I also like that other directories can easily upload my vacancies or occupancy.

Cons

To be honest the software includes many features I don’t use, and will probably never use. It has capabilities that exceed what I need, but I am happy they are available.

Reasons for choosing Availability Online

Three reasons: Email came at the right time People were friendly Price was reasonable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Mary Ann M.

Innkeeper/Owner

Hospitality

### "Great Product and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2021

I've had no issues - like I said it's easy to use both for me and my customers. If I have a problem figuring out how to do something their Customer Service is always happy to help me. Their Customer Service is great.

Pros

I find it easy to use and when I'm stumped their Customer Service is always ready to help.

Cons

Nothing, and I cannot think of anything I'd like to seen added.

Reasons for choosing Availability Online

They were just what I was looking for in a simple to use Calendar and Reservation company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213196/Availability-Online/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Eventbrite vs Availability Online](https://www.capterra.com/compare/114949-213196/Eventbrite-vs-Availability-Online)