--- title: "Backupify Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Backupify Software - reviews, pricing plans, popular comparisons to other Cloud Storage products and more." source_url: "https://www.capterra.com/p/213199/Backupify/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Backupify Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Backupify ## What is Backupify? Backupify SaaS Backup makes it easy to recover apps from both Google Workspace \[formerly G Suite\] & Microsoft Office 365 such as, emails, files, sites and Teams. Backupify will protect you from all forms of data loss including accidental or malicious deletion, canceled employee accounts, and ransomware - all from an easy to use web dashboard. Now protecting over 4.5 million users from enterprise software tech to school staff and students. ## What is Backupify used for? [Backup](https://www.capterra.com/backup-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[Server Management](https://www.capterra.com/server-management-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 77% Neutral 10% Negative 13% Starting price $3 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Backupify?[Manage this product listing](https://www.g2.com/products/backupify/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Backupify 4.1 (31) VS. [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price $3 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (29) Ease Of Use 4.7 (172) Value For Money 3.8 (26) Value For Money 4.6 (138) Customer Service 3.9 (24) Customer Service 4.7 (127) ## Backupify alternatives [Carbonite](https://www.capterra.com/p/223152/Carbonite/) [4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) Starting price $4.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/223152/Carbonite/) [Box](https://www.capterra.com/p/148766/Box/) [4.4 (5,658)](https://www.capterra.com/p/148766/Box/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148766/Box/) [iCloud](https://www.capterra.com/p/204717/iCloud/) [4.6 (1,994)](https://www.capterra.com/p/204717/iCloud/reviews/) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204717/iCloud/) [Backblaze B2 Cloud Storage](https://www.capterra.com/p/155180/Backblaze-for-Business/) [4.7 (145)](https://www.capterra.com/p/155180/Backblaze-for-Business/reviews/) Starting price $6.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155180/Backblaze-for-Business/) ## FAQs about Backupify Overview ### Which roles and teams benefit most from Backupify? Backupify is most used by IT managers, systems administrators, infrastructure engineers, and support specialists responsible for protecting cloud application data and recovering deleted files. Business systems and technical analysts use it to maintain continuity across shared platforms, while data privacy officers and operations teams support retention requirements, audits, and incident response. Answer based on 31 reviews Overview ### What company size and specific industries is Backupify built for? Backupify is designed for enterprise businesses that manage IT in-house and need backup protection for Microsoft 365 and Google. It is a fit for organizations in construction, tech, fitness, manufacturing, finance, education, and other sectors that rely on these cloud platforms. Features and Usability ### What are the key features of Backupify? Backupify offers cloud backup and backup and recovery features with incremental backup, archiving & retention, and secure data storage. It also includes encryption, compression, backup log and event logs, plus web access/restoration, alerts/notifications, full text search, document storage, and file sharing and file transfer. Getting Started and Support ### What training and onboarding options does Backupify offer? Backupify provides videos as a training option for teams getting started. Videos can support self-paced learning and give users a visual reference for setup steps and feature overview. No other training formats are confirmed in the catalog data. Answer based on 1 reviews Getting Started and Support ### What customer support options does Backupify offer? Backupify provides a knowledge base for customer support. Reviewer feedback is mixed: some users describe the support team as helpful and responsive, while others mention delayed replies and a need for more training resources for service desk staff. Answer based on 6 reviews User interface ### Is Backupify's user interface easy to use? Backupify provides a basic backup management interface, but many administrators find it confusing and slow when browsing historical data or requesting exports. IT teams managing multiple domains or Salesforce backups report navigation challenges and limited customization, while some smaller organizations find setup and routine backup tasks straightforward. Answer based on 10 reviews ## Features AI summary Based on 14,196 Cloud Storage reviews Capterra data shows that buyers of cloud storage rank the following features as their top priorities: - **File Transfer** (**48%** of reviewers rated this feature as critical) - **Document Storage** (**55%**) - **Secure Data Storage** (**57%**) Backupify supports all three of the features reviewers rate most highly: **File Transfer**, **Document Storage**, and **Secure Data Storage**. Together, these capabilities help businesses move files easily, keep documents organized and accessible, and protect important data, allowing teams to manage information with more confidence and consistency. Secure Data Storage 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches File Sharing 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Backup and Recovery 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create backups and provide methods to recover deleted/lost data Cloud Backup 4.8 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Process of backing up of files and applications to cloud-based remote servers for protection of data Incremental Backup 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Copy only the new data that has been changed or created since the previous backup Backup Log 4.7 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Records the events that occur during a backup process Backupify 12 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Data Storage Management: Manage and store data in a database - Encryption: Convert data into a code for security - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Secure Data Storage: Securely stores data to prevent data loss or breaches - Web Access/Restoration: Web Access/Restoration --- Features 3.8 (29) 3.8 Based on 29 reviews ## Pricing Value for money 3.8 (26) Free Trial [View pricing plan details](https://www.capterra.com/p/213199/Backupify/pricing/) Basic $3.00 Per Feature,Per Month Value for money 3.8 (26) 3.8 Based on 26 reviews ## Support, customer service and training options Customer Service 3.9 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (24) 3.9 Based on 24 reviews ## User reviews Overall rating 4.2 Based on 32 reviews Filter by rating Counts reflect reviews available in this feed. 5(19) 4(6) 3(3) 2(1) 1(3) Mentioned topic Recent reviews first, then most helpful Tech Lead Used the software for: 5+ years 5.0 November 12, 2026 AI summary based on a full review This product ensures a secure O365 environment and offers a straightforward method for data recovery, which enhances user satisfaction. The reviewer has not encountered any issues and feels content with their experience. Log in to unlock the full review, detailed ratings, and pros & cons DO Director of Technology Director of Technology Used the software for: 1-3 years ### "Easy to manage, reliable backups to the cloud." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 13, 2021 The sales staff were knowledgeable and friendly. It was very easy to setup and use, and has worked very well. Pros Conforms to all the data security standards, Reliable, and easy to use. Cons I have no complaints. The product works well. IM IT Manager IT Manager Used the software for: 1-3 years ### "Backupify" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2021 I couldn't be happier with the product. While there's some room for improvement, the overall experience has been tremendous, and their support staff is right on top of things with an answer for me the one time I called in with a question. Pros I love that the interface is extremely easy to use, as well as it's reliability. Having the ability to go back months or years to grab a file from a long departed employee is incredibly helpful Cons I'd like it if there was some emails or alerts if there was an issue backing up. Backupify does try again on the next cycle, but it would be nice to know if there was an issue. SM Sr. Manager Business Systems Sr. Manager Business Systems Used the software for: 3-5 years ### "Backupify Salesforce Backups" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 January 15, 2021 Backupify is a very bad solution for Salesforce backups; I inherited this solution and unfortunately was not able to cancel the service since there was no easy way to extract all historical backups. Datto the parent company is retiring this service, working with their support team for over a month they were just able to extract our backups from early January 2021; just for 1/5/2021. One day, I was hoping to get all my historical backups from 4+ years of using their service. Glad we decided to go to a much better solution a while ago, would not recommend this service or anything to do with Datto to anyone. Pros Pretty straight forward setup and maintenance; however, with very limited features and customizations Cons User Interface is lacking, browsing the historical backups takes a very long time for the UI to respond and to extract/export specific backup takes a very long time to process (sometimes over 24 or 48 hours). If you want to extract and older back up expect to spend at least 30 minutes browsing Backupify User Interface (wait time for page refresh or response) and then anywhere from 2 hours to 48 hours to get a notification about your export is ready to download. This is for just one Salesforce object (data table), if you want to do the whole Salesforce org (all objects/tables) good luck it is not possible. Ossama E. Associate Director of Information Technology Used the software for: 3-5 years ### "Set it and forget it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2021 I like its ease of deployment and use during backup and restore. It is very affordable, especially for educational institutions. Support is very responsive even though I wish it is faster. There is much-appreciated updates to the interface. Pros Ease of use. We have it deployed to Google G Suite. It is a one-time deployment to the account. Cloud-to-Cloud backup; from Google to Backupify. No local on client deployment or intervention required. Cons The interface is a bit too simple. Navigating between users and groups is not the best. I wish support is more proactive and faster. JV Josh V. Infrastructure Lead Used the software for: 3-5 years ### "Simple Effective Online Backup for M365 Environments" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 January 12, 2021 Backupify solves a number of issues for us after moving to O365 we looked at a number of products. All of them just as complicated or expensive as the last. When we found backupify we were amazed and the price and the product. Pros Implementation is connecting Backupify to your Microsoft tenant and your off to the races. I love that the backup are always on. It backs up my entire Exchange, OneDrive, and Sharepoint environments it direct talks to the MS Servers and backs up all our data. Cons I wish the interface was a bit more responsive. Tim A. IT Manager Used the software for: 3-5 years ### "You get what you pay for." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 7, 2021 Overall, it does backup our email accounts and we can retrieve deleted emails but it does not restore them to the original folder and you have to look at each day to find the backup you need. (However, when you need support, expect a slow response. Normally, I would only hear from them one time a day so the issue takes days to be resolved if you need to clarify anything.) Pros The cost of the software is very attractive but the features are limited. Cons With the newest version, you can not export the whole mailbox the way you could before. In the past, you could export it and open it using "Thunderbird", like outlook does with "pst" files. This was helpful for team members that were no longer with the company but periodically we need to access their old emails. (Now, we have to pay to keep the accounts open longer.) IM IT Manager IT Manager Used the software for: 3-5 years ### "Backupify for Office365" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 11, 2021 Pros The set it and forget setup is great! Since it automatically grabs new SharePoint sites that are created, we need to do very little maintenance. Cons As mentioned previously, the Email Export leaves a lot to be desired, but it is in no way a deal-breaker for us. MA Manager Manager Used the software for: 3-5 years ### "Backupify Use Case" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 28, 2021 My overall experience is good but in some cases the response of the Support team not on time. Pros We are using Backupify to take Gsuite users backup and this tool is good as we are able to take Mail, Document, and Contacts backup. Cons There should be provision to allow end-user to get access to their backup data. SS Sr Syatems Admin Sr Syatems Admin Used the software for: 3-5 years ### "Never have to think about it" 5.0 January 13, 2021 Pros It was incredibly smooth to setup, and super easy to use. I don't have to train anyone else on how to use it, everything is intuitive, they can log in and see for themselves. Never having to worry about how much space we're using is a real load off. Cons Pretty sure it's still not backing up "Groups" content. Not sure anyone else's product is yet either. [View all Reviews](https://www.capterra.com/p/213199/Backupify/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.