# Fidelity PMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Fidelity PMS Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/213226/Fidelity-PMS

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# 

 Fidelity PMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Fidelity PMS

## What is Fidelity PMS?

Hospitality property management solution that helps businesses manage reservations, record guest information, create packages & more.

## What is Fidelity PMS used for?

[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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Do you work for Fidelity PMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fidelity-mais.com/&name=Fidelity PMS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fidelity PMS

0.0

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

Contact vendor

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (480)

Value For Money

0.0 (0)

Value For Money

4.2 (460)

Customer Service

0.0 (0)

Customer Service

4.3 (467)

## Fidelity PMS alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (120)](https://www.capterra.com/p/182891/ThinkReservations/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## FAQs about Fidelity PMS

Features and Usability

### What are the key features of Fidelity PMS?

Fidelity PMS offers accounting, multi-currency support, payment processing, and revenue management for financial operations. It also includes booking management, reservations management, front desk management, housekeeping management, and channel management, plus website integration, API access, reporting and analytics, and third-party integrations for property and distribution workflows.

Integrations

### Which third-party tools and platforms does Fidelity PMS integrate with?

Fidelity PMS integrates with Cubilis, CultBooking, MappingMaster Channel Manager, and SiteMinder for channel management and booking distribution. These catalog integrations cover core property management connections for syncing rates, availability, and reservations across connected platforms.

Getting Started and Support

### What training and onboarding options does Fidelity PMS offer?

Fidelity PMS provides in person training, live online sessions, and documentation. In person training supports face-to-face guidance, live online sessions allow remote instruction, and documentation gives teams written reference material for self-paced review and setup steps.

Getting Started and Support

### What customer support options does Fidelity PMS offer?

Fidelity PMS provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support experiences, users cannot gauge response speed, helpfulness, or common service issues from customer reports.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

API

Application programming interface that allows for integration with other systems/databases

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Booking Management

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Fidelity PMS 33 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Application programming interface that allows for integration with other systems/databases

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Manage various distribution channels, build relations with channel partners, and track their performance

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Long term accommodation for guests

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Global distribution system used by online travel agencies to track availability and manage reservations

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage, maintain and track the performance of assets and equipment

Automate workflows and trigger campaigns based on customer actions

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

More than one location

Book meetings and appointments through a website or digital platform

Accept, record, and reconcile financial transactions

Track/optimize rates in relation to usage

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

One location

Manage operations/processes associated with spas and other hotel activities

Set up connections to third-party platforms to improve business processes

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## Pricing

### Starting price

Free trial not available

## Integrations

[

SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)[

CultBooking](https://www.capterra.com/p/189106/CultBooking/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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