--- title: "Veradigm FollowMyHealth Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Veradigm FollowMyHealth Software - reviews, pricing plans, popular comparisons to other Qualitative Data Analysis products and more." source_url: "https://www.capterra.com/p/213248/Veradigm-FollowMyHealth/" page_type: "product" language: "en" publication_date: "2026-10-31" --- # Veradigm FollowMyHealth Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Veradigm FollowMyHealth ## What is Veradigm FollowMyHealth? With a mobile-first approach, Veradigm FollowMyHealth is an award-winning patient-engagement solution that helps meet patients on their terms and delivers accessibility with an integrated approach to patient engagement. Veradigm FollowMyHealth changes the engagement conversation for ambulatory and acute healthcare practices – before, during, and after patient visits. • Personal Health Record • Mobile Patient Experience • Telehealth Video Visits • Remote Patient Monitoring ## What is Veradigm FollowMyHealth used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Qualitative Data Analysis](https://www.capterra.com/qualitative-data-analysis-software/) Top alternative Featured Overall rating Based on 23 user reviews Reviews sentiment Positive 35% Neutral 0% Negative 65% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Veradigm FollowMyHealth?[Manage this product listing](https://www.g2.com/products/veradigm-followmyhealth/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Veradigm FollowMyHealth 2.3 (23) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.4 (23) Ease Of Use 4.6 (568) Value For Money 2.0 (7) Value For Money 4.3 (449) Customer Service 1.9 (15) Customer Service 4.3 (557) ## Veradigm FollowMyHealth alternatives [4.1 (1,134)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.0 (1,392)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars Highest Rated [4.5 (685)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.6 (467)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 61% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/213248/Veradigm-FollowMyHealth/alternatives/) ## FAQs about Veradigm FollowMyHealth Overview ### Which roles and teams benefit most from Veradigm FollowMyHealth? Veradigm FollowMyHealth is most used by patients and clinical care teams, including nurses, medical assistants, and coordinators, who manage appointments, test results, messages, and care follow-up. Practice managers and owners use it to support patient communication and intake, while quality and education staff monitor documentation and care coordination. Answer based on 23 reviews Overview ### What company size and specific industries is Veradigm FollowMyHealth built for? Veradigm FollowMyHealth is designed for acute and ambulatory practices, making it a fit for healthcare organizations of varying sizes that operate in hospital and outpatient care settings. It is suited to providers that need a scalable patient engagement solution across clinical environments. Features and Usability ### What are the key features of Veradigm FollowMyHealth? Veradigm FollowMyHealth offers appointment scheduling and management, confirmations and reminders, messaging, and patient engagement tools for communication with patients. It also includes EMR/EHR charting, e-prescribing, medication management, billing and invoicing, medical billing, practice management, telemedicine, video conferencing, monitoring, and HIPAA compliance. Getting Started and Support ### What customer support options does Veradigm FollowMyHealth offer? Veradigm FollowMyHealth provides Email/Help Desk support. User feedback about support is negative, citing difficulty reaching help, a small knowledge base, broken links, and unhelpful or rude interactions with agents. Users also report slow resolution and frustration when trying to find needed records or connect with providers. Answer based on 2 reviews ## Features AI summary Based on 1,263 Qualitative Data Analysis reviews Capterra data shows that buyers of patient engagement software rank the following features as their top priorities: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) Veradigm FollowMyHealth supports all three of the features reviewers rate highest: **HIPAA Compliant**, **Charting**, and **Appointment Management**. Together, these capabilities help healthcare organizations protect patient data, maintain accurate clinical records, and coordinate scheduling more efficiently, allowing teams to improve communication and deliver a better patient experience. HIPAA Compliant 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Appointment Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Engagement 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows medical providers to engage patients in a variety of ways to ensure their health. Appointment Scheduling 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Messaging 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Communicate using messages within the system Veradigm FollowMyHealth 19 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - E-Prescribing: Transmit prescriptions to pharmacies electronically - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Scheduling: Plan availability and assign specific time slots for tasks and resources - Telemedicine: Meet with patients remotely - Video Conferencing: Connect with meeting participants remotely over video --- Get Advice We can help you find the software with the features you need. Features 2.4 (23) 2.4 Based on 23 reviews ## Pricing Value for money 2.0 (7) ### Starting price Free trial not available Value for money 2.0 (7) 2.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 1.9 (15) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 1.9 (15) 1.9 Based on 15 reviews ## User reviews Overall rating 2.3 Based on 23 reviews Filter by rating Counts reflect reviews available in this feed. 5(5) 4(3) 3(0) 2(1) 1(14) Mentioned topic Recent reviews first, then most helpful VR Verified Reviewer CNA Used the software for: Less than 1 year ### "Follow My Health-Real time record reviews! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2023 Pros The best feature about FollowMyHealth is the fact you get real time access to test results. There's no more waiting to hear back from someone via a phone call. If you had blood work done all you have to do is log in and check blood work. It explains it for you if there's something that is not in the normal range, the abnormal test will be flagged! I love the fact that we can see our health records by using this application. It's great! Cons There's nothing I could say that's negative about Veradigm Follow my Health! It's truly a game changer. This application would be easy for even a beginner level type person using technology. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "A New Way, New Day" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 24, 2024 I have used this interface for a few years now. The more I use it the more I am impressed Pros Used by critical health care providers locally Cons Getting accustomed to using the app vs calling providers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Patient Used the software for: 3-5 years ### "Message Delivery Failure" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 10, 2023 Terrible! They will make your business look incompetent! Pros Nothing! You can forget about communicating with your healthcare team! Cons My messages to my healthcare provider never go through, keep receiving "Message Delivery Failure". I always end up having to call and leave a message. I told them to ditch this program and get something more reliable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer PM Specialist Used the software for: 3-5 years ### "Patient Portal at Your Fingertips!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 August 1, 2023 Overall, FMH provides the patient with a great tool to access their patient record as well as a host of other features such as secure messaging with their provider and refill requests. Pros This patient portal is easy to navigate and includes a lot of features important for patients to access at home 24-7. There is an app as well, making it easy for patients to access their portal from home or on the go. Cons It can be challenging for a patient to share a multi-page document with their provider via the portal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer QI Coordinator Used the software for: 3-5 years ### "Not the BEST program but it works" 4.0 February 28, 2018 Pros This program was what was reccommended to use ith Allscripts. Sending out invites is very easy for patients under age 18 as well as adults. Cons When they do an upgrade it does not save your prior practice information. You constantly have to go and uncheck things you do not want to be seen. For example we have had many probles with the patient scheduling their own appt so we stopped this. In the last update it rechecked the appointment scheduling option. you have to delete patients and resend occationally because EHR will not cross over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Consumer Used the software for: 1-3 years ### "Great Idea but Poor Execution" 1.0 May 31, 2018 Online tools can be really helpful and save time for both patients and healthcare providers but sadly this one doesn't cut it. Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool. Pros Potentially could be very useful communication tool between patients and health care providers bur seriously lacks functionality making it difficult to navigate. Cons There appears to be a fatal flaw on how data gets updated (or not). I manage records for several patients and really want to like this system but I find that the data is so out-of-date and lacking that it is useless (e.g. previous conditions that were resolved years ago still show as active).The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system. It appears that the Chrome browser is not well supported but even in other browsers pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Nurse Used the software for: 3-5 years ### "Health info at your fingertips " 5.0 March 15, 2023 Pros I like how easy it is to review information and communicate with others using this platform. It lets you input multiple doctors in many practices to easily communicate if needed. It helps to show trends in things such as vitals and is well organized Cons I currently do not have anything I would consider a con about this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Clinical Psychologist Used the software for: 1-3 years ### "Good software for basic Healthcare" 4.0 August 20, 2018 This has saved a lot of time and frustrations for patients waiting on a phone call back! Pros I love the aspect of patients being able to email the providers instead of trying to get someone by phone. It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens. As a provider, it is nice to be able to email instead of trying to reach the patient by phone. Better time management. Cons Sometimes patients have a hard time logging in when needed. Not sure if that is a software issue or a person issue though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CPA Used the software for: Less than 1 year ### "CPA" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 6, 2024 VERY NEGATIVE!!!!! THIS SOFTWARE SUCKS!!!!! Pros nothing Cons Impossible to access medical records. When I attempt to log in to PATIENT ACCESS it keeps taking me to the Provider Page and will not allow me to access the PATIENT PORTAL Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RN Used the software for: Less than 1 year ### "Website filled with errors" 1.0 December 4, 2018 Pros The thought. Since there are so many errors there is not much to like. I guess I could like the organization of the tabs. It makes the doctor think he or she is communicating with the patient. Cons The website only partially loaded so I didn't have all the tabs available. When I contacted customer service. the agent was condescending and angry. She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged. She told me I had to search all 350+ documents and find it myself. Are you kidding me?! I've told my doctor I'm not using this website, it's worthless and the cs is terrible. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213248/Veradigm-FollowMyHealth/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.