# Page 15 | Meta for Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Meta for Business the right Social Media Marketing solution for you? Explore 2372 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213257/Facebook/reviews

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Meta for Business

4.4 (2372)

[View alternatives](https://www.capterra.com/p/213257/Facebook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Meta for Business

## Showing most helpful reviews

Showing 351-375 of 2372 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NM

Nomfundo M.  
Quality Assessor  
Retail  
Used the software for: 2+ years

### "The platform is great for brand exposure."

September 12, 2021

5.0

It is simple to communicate with our customers and post automatic posts.

Pros

It is simple to advertise and reach a large number of customers and followers.

Cons

Some ads get rejected but there isn't a proper explanation.

Review Source

Navneet N.  
Digital Marketing  
Retail  
Used the software for: 2+ years

### "Our number one Platform for Advertising "

October 8, 2023

5.0

Great no issues

Pros

Targeting features and in general the number of users on the platform

Cons

Cost is Going up now and soon it will be very competitive to advertise

Review Source

Tito M.  
Designer & Developer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Meta for Business teaches users. It is worth it."

July 28, 2022

4.0

He came to help, so it's already a differential for us who undertake on social media!

Pros

It impacted my knowledge of how Facebook and Instagram distribute content. It also has chat support, which is great. It has helped me find a solution for growing reach, engagement and the number of followers.

Cons

The Facebook backend is not for ordinary users, small entrepreneurs, as they would like it to be. These people, who do not necessarily have full knowledge and facility with computers, but who have great content in their profiles can and will find it very difficult to configure pixels, catalogs, manage events, among other features of the service.

Review Source

VR

Verified Reviewer  
Customer Relation Officer  
Telecommunications  
Used the software for: 2+ years

### ""Facebook connects you to everyone""

July 26, 2021

5.0

This is a great method to engage with our customers via live chat, chat rooms, and comments. The boost page option lets me reach a specific audience.

Pros

Easy to use and user-friendly interface. Facebook is excellent in many ways. Connect with friends and family, play games, participate in social events, and more. A great source for advertising at least for me. it will also be beneficial for introducing products and services to newcomers to the business world. It makes it easy for me to keep my job and interact with new clients.

Cons

There are many fraudulent accounts but as an organization user, I am hoping that Facebook will improve its security measures.

Review Source

JR

Janet R.  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Facebook a social media to connect with your friends and family, also ecommerce and vlogs."

July 13, 2021

5.0

I use facebook everyday in entertaining, connecting with my friends and family. If there is something i nee to buy or im gonna sell something. Entertainment like watching videos. Also connecting with other people using Facebook Groups. Its a very useful for me.

Pros

Its almost everything you need. Where i can know the whereabouts like status, photos and videos of my friends in my network, i can react and share comments. Messenger to communicate, either private or group, can also make video calls. Watch vlogs from vloggers. Marketplace where i can buy things i need because there's a lot of sellers here. Also if im selling something, it is very convenient to post my products and many people can see it and buy my products. Theres also groups where there is a specific topics to talk about, a community of specific people that you can join and discussed, post or something about things about the group. Also an event invitations that can send to friends and families, theres no need to make a hard copy invitation because thru FB itself its good enough. And people can make an earnings too thru this app like vlogging.

Cons

Other people are using this application in doing bad things like, making a fake account to fool other people. Like pretending buyer, stalker or scamming. Because its very easy to make a facebook account, its easy to use it in bad things too.

Review Source

TB

Tyler B.  
Digital Asset Manager  
Automotive  
Used the software for: 2+ years

### "It Doesnt Make sense NOT to have it in todays environment "

November 29, 2023

5.0

Pros

It is a no-brainer. If you're a business of any kind you NEED to have META. Whether you like it or not, it's the biggest marketing platform there to manage the online presence of your business. It has a great tool set and has evolved so much since the "FacebookGO" days.

Cons

Customer service at Facebook is just bad. You have to contact them via chat/email... years ago you would have a rep with a number and it was great. If you miss an appointment with them for any of your business review, they just leave you hanging forever it seems.

Review Source

NG

Nancy G.  
Graphic designer  
Graphic Design  
Used the software for: 2+ years

### "Scheduling Made Simple with Meta for Business"

October 12, 2023

5.0

Meta for Business streamlines the social media scheduling process. While there's a bit of a learning curve, once mastered, it makes maintaining a consistent online presence hassle-free. Perfect for businesses keen on boosting their social media game!

Pros

Meta for business is pretty user-friendly and the straightforward scheduling tools make planning posts a breeze. Being able to schedule several days or week's worth of posts on both Facebook and Instagram has been a huge time saver.

Cons

It takes a little while to familiarize yourself with the features. Adding clickable links to Instagram posts would get rid of the need for separate FB and Instagram posts when there is a link in the copy.

Review Source

NM

Ntombifuthi M.  
Data capturer  
Retail  
Used the software for: 6-12 months

### "The Meta for Business review"

May 17, 2022

5.0

Amazing experience I had, being able to save your time and make advertising so easy.

Pros

I like the fact that, it makes it all easy and fast for Apps to market your business while socialising with people. They cooperate with Facebook, WhatsApp and Instagram. So basically you can post a status on WhatsApp and also share it on Facebook. It saves money and time, you don't have to type same status all over again. Good for marketing especially when you're broadcasting your business.

Cons

So far, so good. I wish they can cooperate with other Apps. I'm looking forward to try any updated version.

Review Source

mR

marquita R.  
owner/operator  
Design  
Used the software for: Less than 6 months

### "Meta is good to get your name out there but I wouldn't put all my eggs in one basket"

April 29, 2022

3.0

Overall I'd say META is abut and for META. Whatever they feel is going to make them good money they are going to make relevant. I'll keep using them until I don't have to!

Pros

I like that FB/META is what's popular right now, so of course I am going to try and share as much of my products and about my shops here, It is free promo if you don't have alot of money!

Cons

FB/META is so restricting and confusing. I wish I had a larger following on other networks because I'd honestly close my pages with them. It's a real headache

Alternatives considered

[Instagram](https://www.capterra.com/p/210721/Instagram/)

Reason for choosing Meta for Business

It's what's happening and popular, the right person liking or sharing or purchasing your products can really get your business off the ground floor.

Review Source

VR

Verified Reviewer  
Web Developer & Marketer  
Marketing and Advertising  
Used the software for: 2+ years

### "Works great until it doesn't."

October 12, 2023

3.0

It's hit or miss whether or not it works for clients based on industry and audience. You're very much under the thumb and will of Meta and have to play by their ever changing rules or not at all.

Pros

Can't argue with the reach and exposure. It's a great way to reach specific audiences and to build brand recognition and loyalty.

Cons

Constant changes. Frequent interface updates makes it very hard to find what you're looking for. It also makes help articles and walk throughs irrelevant. However, the biggest problem of all with Meta if something is flagged in error, it's almost impossible to get corrected, approved, or to actually talk to a human being.

Review Source

TS

Theresa S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Love it, but there's issues"

February 17, 2022

3.0

Again love it when it works, hate it and it's a headache when things don't work.

Pros

When it works, it's great and simple. When it doesn't it's nothing but a headache. Along with that there's no easy way to get a hold of support. I have reached out, and it will be weeks, months or never that I hear from anyone.

Cons

No direct way to contact customer support.

Reason for choosing Meta for Business

Because FB is still a great social media outlet to get in contact with lots of people, and a great way to share what we have to offer and believe in.

Review Source

JO

Jaknay O.  
Unemployed  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Facebook review"

August 17, 2021

3.0

Alot of people selling and advertising on Facebook, but also alot of people are scamming on the site.

Pros

After awhile it starts picking up the thing's you view and videos watched. And it shows adds or different post they believe I would be interested in.

Cons

Becoming to strick on what people are posting. And locking people out of accounts or putting people in Facebook jail now

Review Source

Camilo C.  
Talent Acquisition Specialist.  
Human Resources  
Used the software for: 1-2 years

### "Good Experience. "

March 9, 2022

5.0

Good experience since helps me a lot to increase on my business and also on my work at the moment to recruit more applicants.

Pros

The customer service, the post promotions, the automatized process helps you to optimize time and let you work on other areas of the management.

Cons

Sometimes a lot of automatized process are not good since there's not a lot of option to choose.

Review Source

Michael H.  
Product Specialist/Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Effective but not for everyone"

May 20, 2022

5.0

This is still hand down the most effective way to find a specific audience and sell to them on a wide scale. With specific targeting and then the option for vertical or horizontal scaling it is easily the best approach to reach a large market quickly but effectively.

Pros

The ability to target a specific audience is key. Once you find that audience, you are then able to find others with the same characteristics and sell to them, making your marketing and sales more effective.

Cons

This is not the easiest to setup and depending on your skill level it may be better to get a professional or an agency to do this for you.

Review Source

DD

Djuna D.  
Co owner  
Construction  
Used the software for: 2+ years

### "Awesome for finding new customers "

January 21, 2021

5.0

My overall experience with Facebook as a positive one, Facebook is a software an app that everyone uses, and I know it’s going to be around for a long time. Anyone who is anybody uses Facebook and it’s perfect for us because that’s where we get a lot of our customers from. They go on our page they see our work they call us for estimates and we go out and we get customers

Pros

What I like most about this software, is the ease of usage. I can very easily make a post and send it to the directive Audi and state is attended for. I am able to take pictures of the job and pictures of our process and share them with people does drawing in more customers, I am able to network and find other workers for jobs, I am also able to draw a new customers because they see the quality of work that we do. I’m also able to make a page for a company that way we’re also driving in traffic in that way as well. The ads on Facebook they’re not expensive at all and it helps us tremendously because we’re finding new customers in new workers, and new business that’s being drawn in every day.

Cons

The only kind that I see, is that sometimes it takes a while for certain post to reach a certain audience. And also sometimes different post can be flagged without so much as I am a valid reason and you have to kind of argue with Facebook so he can go over and look at the post so I can be reposted

Review Source

Allen E.  
President  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Basic social promotion but ads need to be dialed in and be wary of promotions"

April 5, 2024

3.0

Pros

I like being able to post content to Facebook and Instagram and I like how WhatsApp has been able to be customized more for businesses

Cons

I don't like how they promised me and ad credit for running ads and they never delivered on their promise

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[Instagram](https://www.capterra.com/p/210721/Instagram/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

Review Source

César C.  
Computer engineer  
Computer Hardware  
Used the software for: 2+ years

### "A new way to sell"

May 12, 2022

4.0

Meta Business is a great tool for businesses and entrepreneurs, now with tools like these it is easier to reach the general public and carry out much larger marketing campaigns. It's a great addition to the Meta ecosystem.

Pros

This is a tool that falls as a blessing for small businessmen or entrepreneurs, it is a tool that allows you to trade and promote products with incredible ease. The scope of being a Meta can be huge, which is great for businesses big and small. The communication with the client is very good and fast, and that is very important.

Cons

I have had no problems with the platform, the only bad point has to do with the interface which can be difficult to understand at first.

Switched from

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Twitter does not have tools dedicated to marketing and sales.

Review Source

AK

Allan K.  
Research Officer  
International Affairs  
Used the software for: 2+ years

### "User friendly and highly productive "

September 3, 2021

4.0

The results and performance analytics are extremely helpful in providing useful insights on our activities. With such valuable feedback and analysis, subsequent campaigns are always better than previous ones simply by incorporating the lessons learnt directly and following the guides or notes.

Pros

It allows us to tailor the reach of our messaging or campaigns for the highest possible impact. We are able to go into minute details about the specifics of the demographics we are most interested in, and this allows us to be very efficient and effective.

Cons

Running marketing campaigns on social media can be very time consuming and can easily distract from other equally or more important tasks.

Alternatives considered

[LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Reason for choosing Meta for Business

Higher reach and better engagement results

Review Source

brace B.  
Sales Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Facebook has become a way of life."

November 11, 2016

5.0

Facebook is the king of social networking sites for a reason. We feel the safest while navigating this site. Facebook is the go-to service for staying in touch with friends and family, reuniting with old friends and making new connections. Facebook has become a way of life. We can instantly communicate with old high school friends or peruse your neighbor's vacation photos. This social network is so pervasive that it's unusual if you hear someone claim they don't have a Facebook account.

Pros

Facebook is an entirely free service. Facebook also allows you to block individual users, report spam and report profile abuse. Facebook encourages members to report content they find offensive Facebook's search bar will allow you to search based on any aspect. Facebook's website design is straightforward. The mobile app for this social network is very impressive and can even provide for a better experience

Cons

A lot of kids get hampered. Wastage of time. You cannot change the profile color or add custom skins.

Review Source

SC

Sam C.  
VP Sales and Marketing  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Great for social media interaction"

April 29, 2024

5.0

Pros

As Meta has lots of facebook users, it is ideal for managing social media clients.

Cons

I am very positive after using Meta for Business and find no problems at all.

Review Source

DH

Daja H.  
Owner Service provider  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Meta for Business "

February 15, 2024

5.0

Pros

I love the convenience Meta for Business creates for my small beauty business. I can see everything I need, in one place.

Cons

One thing that wasn’t simple is setting up my catalog to add products to my online shop. It was difficult to locate certain pages needed to access the catalog itself. Eventually I found it all to set up, but it was time consuming.

Review Source

Zuhairah A.  
Marketing Communications Specialist  
Internet  
Used the software for: 2+ years

### "Advertise with facebook"

May 29, 2021

5.0

Pros

Facebook can be use not only for connecting and socializing with friend and family, but the advertisement platform provided by this social media website is one of the key point that make me attracted with it. It has a worldwide user which is why our company has choosing it as one of our advertising platform.

Cons

I don't really like the customer support of Facebook, especially for a normal basic user. Trying a slot for live chat can be as painful as it can, i have left waiting for hours for the customer support to start replaying to my live chat, only to be be told to contact them back by email.

Switched from

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Twitter is too simple and not really that popular in my country. I like Facebook more.

Review Source

SR

Sonya R.  
Homemaker  
Utilities  
Used the software for: 2+ years

### "Facebook "

August 31, 2021

4.0

Definitely go to app for quick and easy affordable business chats and social promotions.

Pros

It is up to date and popular. It keeps you connected socially and in professional manner with convenient and easy navigation.

Cons

Personally i have no downfalls with Facebook but i feel it is a contest or even creates bully mechanism in younger generation, maybe age needs enhanced and more strictly enforced.

Review Source

RM

Randall M.  
Executive Producer  
Entertainment  
Used the software for: 2+ years

### "Facebook - all purpose socail marketing application"

October 23, 2020

5.0

Highly recommended marketing tool for a very low cost. It can have a better reach than radio, television, or newspapers for half the cost.

Pros

It is really hard to classify Facebook into one specific category of application. We use it for our web presence and as a social media marketing tool. We also use it for occasional meetings via Messenger and can provide updates to various projects what we are actively working on. as far as a web site creator, it is outstanding for the features that it has. Plus, one has the ability to extend the reach of the company's message. Again, it is a very scable application for companies that are growing.

Cons

I can't think of anything specific about Facebook that we, as a company, do not like. Perhaps it is the possibility that our content can be filtered or reviewed by an outside source. But most of the changes we have agreed with. So, not many negative aspects to this application.

Review Source

WA

Williane A.  
Proprietress  
Individual & Family Services  
Used the software for: 2+ years

### "Great for everyday life and business, I recommend it."

April 18, 2021

5.0

Both the platform and the mobile application are very attractive, Facebook is easy to use, it is very good for business even more with the marketplace, and it is where I see and advertise products and services. I have used Facebook for manu years and following its evolution.

Pros

Pros: Great for conversations with friends, family, mainly because of the distance, such as communities and pages with common topics, shortening distances, meeting new people, creating an incredible virtual bond. And professionally, approaching customers with the help of search tools and sales, business and services, which has helped me a lot in business. The updates also update to bring together people with common interests and discover new things.

Cons

Just as it brought people together, facebook has dialogues, communication and personal or natural encounters in a way, where many are only related virtually, perhaps a consequence. What's more, facebook fails to inspect its users' profiles, although they unnecessarily block others, allowing a cluster of fake profiles, which are often to denigrate and offend as specific people, give financial scams, in addition to facilitating virtual bullying, hackers , fake news, mainly about politics and at the height of the covid pandemic. Improving these requirements on Facebook can reach perfection in my view.

Review Source

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