# Page 18 | Meta for Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Meta for Business the right Social Media Marketing solution for you? Explore 2372 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213257/Facebook/reviews

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Meta for Business

4.4 (2372)

[View alternatives](https://www.capterra.com/p/213257/Facebook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of Meta for Business

## Showing most helpful reviews

Showing 426-450 of 2372 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Facebook: More than social media"

May 28, 2021

5.0

Facebook is so handy to use as a social media. I have advertised the hotel of my client through facebook and we had a good response from there too.

Pros

We can advertise our product or service in different region and for different group of people. I like the UI and UX of facebook. Not only chatting but we can play different games as well. I like the separation of facebook news feeds and messenger.

Cons

Since it is so handy for social media, you can easily get addicted to use it. Threatening, blackmailing and other different actions are also carried out through here. So need to be careful. User can easily create account with fake address and utilize it.

Alternatives considered

[Telegram](https://www.capterra.com/p/180347/Telegram/)[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[Slack](https://www.capterra.com/p/135003/Slack/)[Instagram](https://www.capterra.com/p/210721/Instagram/)

Review Source

KO

Kimberly O.  
Professional organizer  
Consumer Services  
Used the software for: 2+ years

### "My business increased with Facebook for"

February 18, 2022

5.0

Within the first week of signing up and using Facebook for business my business increased by droves!

Pros

The thing I liked most about the Facebook for business software is that it is super simple to use. The home screen is set up really well and everything is clear and precise

Cons

There was nothing that I didn't like about this app. It was simple and it did what it was supposed to do.

Reason for choosing Meta for Business

I chose Facebook for business over alternative products because I've heard so many people say such good things about it.

Review Source

VR

Verified Reviewer  
IoT Full Stack Engineer  
Computer Software  
Used the software for: 2+ years

### "App with more cons than pros"

November 27, 2020

2.0

3 to 4 on 10. The app is well built but the business model has now become questionable.

Pros

Able to connect with friends you dont meet daily. Use the marketplace to buy and sell stuff online. Videos to time pass. Pages, Community, Celebrities to follow Dating

Cons

The way facebook use your data from other apps and not just Facebook itself is absolutely blasphemous. They manipulate your feed in the name of customer personalization. Dafe safety and security is a big mess right now. The socio, emotional effects of social media on the mind especially of teenagers is alarmingly dangerous as it somewhere promotes a wannabe kind of personality.

Review Source

rK

ram K.  
Self employed  
Market Research  
Used the software for: 2+ years

### "Facebook for marketing or promoting"

September 2, 2021

4.0

I have been using Facebook for more than 5years Can able to Uploading photos videos information. Promotion advertising and more thankful to be a user of Facebook

Pros

Free of use many features Easy of understand& use Acuracy... More traficeone of the big

Cons

All features are soo good I like newsfeed message community pages .groupe.etc

Review Source

Syazila R.  
Information Technology Assistant  
Oil & Energy  
Used the software for: 2+ years

### "Good social platform for connecting with friend and business"

July 3, 2021

5.0

Pros

I really do think Facebook is the best platform for me to virtually connecting with my friend and also have use it for managing my small business page and using the advertisement platform to advertising my product to the market. The advertising cost is very affordable for small business like me as they has no minimum cost to start it.

Cons

When dealing with Facebook, you will need to be always careful with the user profile in here. There are too many fake profile in the platform as the process in creating a user profile in Facebook is easy and not much verification process are asked when creating the profile.

Review Source

Keith D.  
Manager  
Financial Services  
Used the software for: 2+ years

### "Jedi Social Media Autoposter"

May 25, 2023

5.0

Meta Business Suite enable any company to manage their social media profiles in one central dashboard.

Pros

I’m amused how Meta for Business allow me to submit posts to Instagram and Facebook at the same. It also can post up to three Facebook groups at once.

Cons

I could not find any issues. I did have to learn how to schedule my media posts.

Review Source

THEJUS M.  
STUDENT  
Higher Education  
Used the software for: 2+ years

### "CONNECTING WITH PEOPLE VIA FB"

December 31, 2020

4.0

This is really a good social media platform. It has become part of our daily life. Highly appreciate all the features, but some security policies need upgradation.

Pros

I really enjoy using this wonderful social media software. There are lots of features to completely engage you and its a time killer for sure. The chat feature is great, video calling and voice chat is of high quality. The feed is so impressive with contents from all across the world.

Cons

Whenever people intentionally or unintentionally reports a website or a blog in Facebook, then that blog will be completed blocked and treated as a spam, even if that's a genuine blog without any spam content. I really hate this system in Fb. The customer support is not that good. I have had the above experience and now I am not able to post my blog posts in Fb or in Instagram.

Review Source

Blake P.  
Operations Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fickle Facebook falls flat and fails ferociously"

November 16, 2021

2.0

We're not solving business problems with Facebook for Business. If you can avoid it, do so at all costs.

Pros

I don't like this software in any capacity. Their customer service is abysmal, their ad system is deeply rooted in white supremacy and patriarchal values, and they're expensive for no reason. If we weren't forced to use them because a hefty percentage of our constituency follows us there, we wouldn't. Alas, it's the necessary evil.

Cons

Where to start: racist/misogynist/homophobic/transphobic ads process, wretched customer service (actually, no customer service), way too complicated of a Ux, and overall clunky operation.

Review Source

VR

Verified Reviewer  
Head of People ops  
Consumer Services  
Used the software for: 2+ years

### "One of the best "

September 28, 2021

5.0

I used the tool in 2 different companies

Pros

It is one of the best tools for a company. It creates community, it helps building engagement, shares context.

Cons

nothing it is wrong with the tool. They even recently added a part for building your knowledge center.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Because slack is just a chat. Good for small company but no when you grow

Review Source

Muhammad A.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "A stretch to try and get into a space no one wants them to be in"

February 24, 2021

3.0

Some good, some bad. Not sure if its the right tool for the wrong problem.

Pros

It's a good attempt at allowing bigger teams set up an internal community of colleagues & employees and use the same tools to interact that they use with the rest of their friends and family. In concept it SHOULD work. But does it? That's subjective.

Cons

Facebook has an inherently non-business brand for a regular user. You go there to interact with your FRIENDS and FAMILY. However, to try and manage a separate entity that's too similar to an existing entity is a stretch too far. It's a good idea in concept and it SHOULD work. But given the current world where we work and the type of environment we all work in, I think a simpler tool would likely work better. FB offers TOO MUCH and that leads to clutter, stress and confusion.

Review Source

Abbas Yusufzai K.  
Geologist  
Oil & Energy  
Used the software for: 2+ years

### "Facebook.. The social media revolution. "

June 10, 2021

5.0

Facebook is an excellent social networking platform for communicating with and seeing friends and relatives, particularly those who live far away along with sharing your day to activities with them.

Pros

Facebook has revolutionized the world of social media. It not only allows you to connect with friends but also get you back in touch with friends whim we aren't in contact with its feature ''People you may know". In FB you can share your photos, video and thoughts to all your contacts, or specif people or groups. Its messenger allows you to make a video or audio call to any of you FB contacts.

Cons

The major drawback that facebook needs to work in is to curb the flow and abundance of fake news, hate content and excessive political content shared on it, as its making it more or a news platform rather than social media platform.

Review Source

VR

Verified Reviewer  
Freelancer  
Computer Software  
Used the software for: 2+ years

### "I am a satisfied user."

February 15, 2021

5.0

It's basically easy to use and fun to be on it is very good for business as you can advertise your goods with just a smartphone at home or anywhere.

Pros

Brings people close virtually and has made me keep in touch with people I would have never have remembered but because it's filters shows you the people you may know thats brilliant.

Cons

It has a period where you need to deactivate the account then it does not provide you access to the deactivation site. That might only have been my concern but it has happened several times I came realise it's the program.

Switched from

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

Twitter has less traffic and seems closely organized. Smart.

Review Source

VR

Verified Reviewer  
Senior Analyst  
Banking  
Used the software for: 2+ years

### "Facebook Review"

August 30, 2022

5.0

I use it for networking as well as finding out about prospects or clients. There is also a function to message them as well.

Pros

Ability to connect with friends and keep up to date on their lives in a non professional setting. There are also a lot of videos there.

Cons

Sometimes there is too much personal information on there. It should not be this easily accessible to those outside your home.

Review Source

VR

Verified Reviewer  
Marketing Communications Assistant  
Law Enforcement  
Used the software for: 2+ years

### "Facebook is an essential promotion tool for most businesses "

April 19, 2021

5.0

Many people use Facebook on a daily basis and they are happy to receive targeted ads that will cover their needs. More than that, our audience is glad to consume content about topics they are interested in and to join the conversation surrounding our posts, to be a part of our community. That increases our company's visibility by a large percentage, without having to be overly pushy about our services.

Pros

Facebook has a large number of users and its audience can be segmented into targeted group, and so its promotion possibilities are endless. No matter what you business is about, you will probably benefit form the visibility Facebook offers you.

Cons

Facebook's biggest con is that you are tied to their own prices and requirement in order to use it as a business tool. If you don't like it, there's little you can do, since its social media competitors are very few.

Review Source

VR

Verified Reviewer  
Profesional independiente  
Computer Software  
Used the software for: 2+ years

### "Revisión de Facebook"

April 6, 2021

4.0

Amo Facebook a pesar de todo y todavía lo uso porque la mayoría de las personas que conozco son de Facebook y hago nuevos amigos todo el tiempo.

Pros

Facebook es la aplicación y la forma más sencilla de comunicarse en todo el mundo. Ahora, casi todo el mundo está en Facebook, lo cual es bueno. Cuando pierdes el contacto con alguien no te preocupes mucho porque sabes que encontrarás a la persona en Facebook (hablando por experiencia. También me gusta el hecho de que Facebook ahora tiene una historia, donde puedes publicar fotos y videos o lo que sea que esté pasando. a tu alrededor sin tener que publicarlos en tu feed o página principal.

Cons

Bueno, lo único que no me gusta de Facebook es que todos tengan acceso a mensajes o videollamadas. Creo que el mensaje de Facebook solo debería ser para quienes son amigos entre sí. No me gusta cuando alguien que no conozco simplemente hace videollamadas o me envía fotos inapropiadas, entre otros.

Switched from

[Instagram](https://www.capterra.com/p/210721/Instagram/)

más personas lo usan

Review Source

SV

Simona V.  
copywriter  
Publishing  
Used the software for: 2+ years

### "Un software pesante ma assolutamente necessario che potrebbe essere molto migliorato"

January 26, 2023

3.0

Meta for Business è l'evoluzione dei vecchi Creator Studio e Business for Facebook. Tutto è nato dall'acquisizione di Instagram da parte di Facebook e dall'unione delle piattaforme, oltre che dal cambio di nome dell'azienda fondata da Zuckerberg anche a causa della reputazione e del target di Facebook che sta velocemente cambiando: l'età media si è alzata tantissimo e il suo universo virtuale non è più ben visto come una volta, soprattutto dopo lo scandalo Cambridge Analytica. La fusione di tutto questo grande panorama è avvenuta già da tempo ma è innegabile che esistano altre applicazioni, magari anche a pagamento, che offrono gli stessi servizi di Meta for Business con una versatilità e una comodità maggiori.

Pros

Con Meta for Business è possibile programmare post sulle proprie pagine Facebook ed Instagram, controllare gratuitamente le reportistiche sui dati, modificare contenuti, gestire tag e hashtag, leggere la posta arrivata in ogni singolo account e dare vita a campagne promozionali. Tutto in un unico luogo, ma non senza pecche (anche notevoli).

Cons

Dopo anni e anni di rodaggio, il Business Manager di Facebook & co. è ancora lento, scomodo, pesante da caricare, poco versatile. Lo switch tra i vari profili è stato migliorato e velocizzato, ma si può osare decisamente di più. I dati insight disponibili sono molto generali e poco particolareggiati. Insomma, si potrebbe fare molto meglio, ma per chi utilizza il servizio in maniera molto basic va bene così. Chi, invece, ha intenzioni professionali spesso si ritrova ad utilizzare piattaforme competitor, anche a pagamento, che offrono maggiore serenità d'utilizzo.

Review Source

VR

Verified Reviewer  
Company Owner  
Translation and Localization  
Used the software for: 2+ years

### "Used for a number of years"

November 2, 2023

5.0

Good, it is easy to use for day to day functions and the app is handy!

Pros

It is relatively easy to use, share between colleagues and monitor performance of posts. Combines instagram and facebook management for efficiency.

Cons

Some of the settings are harder to find or require visiting facebook directly to acess. The cost vs return on paid advertising has dropped over the past ten years.

Alternatives considered

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Meta for Business

Cheaper option although only manages two platforms

Review Source

VR

Verified Reviewer  
Operation manager  
Hospitality  
Used the software for: 2+ years

### "Unique "

April 8, 2021

5.0

The best experience paltform fast , easy , friendly and specially the workplace is amazing and you can also advertise for your business and services and reach target market you want.

Pros

One of the best social Media platform , where you can share with you community your daily activities and in the same time keep in contact with your friends , also is best place where you can advertise and announce for you products and services , the design and features are taileord for the use of the site and application as well in very efficient and professional ways. the big adavantage is the use of the workplace as you can do everything easily and efficently .

Cons

The only thing with face book that need little improve is the facebook messanger where any one can call you and it must be only for friends accepted by you .

Review Source

MjS

Mohammed j. S.  
manager  
Writing and Editing  
Used the software for: 2+ years

### "It's Facebook Enjoy!"

August 12, 2021

5.0

Using Facebook is Excellent experience, and I recommend it to my friends. it is useful for individuals (connecting their friends, sharing posts and get news) also for companies (marketing, reference tool and platform to connect customers)

Pros

Facebook can be one of the best tools to make advertisement to reach more customers and opportunities. also you can select the segment you target accurately (you can define: age, sex, budget and days of ads). Facebook allows you to post Videos, photos, text and adding stories. you can make groups and pages (you will have a control panel for all things in you page). you can easily contact your customers.

Cons

really customer service is not good, you may wait more than 5 hours till he replied to you, also I don't like fake posts that can be published by Anonymous users.

Switched from

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

its more powerful in ads, you can you complete platform to follow you business.

Review Source

HN

Hendra N.  
CEO  
Retail  
Used the software for: 2+ years

### "Facebook software in daily life"

June 30, 2021

5.0

So far I feel satisfied using Facebook especially my daily life which can not be separated from the software. I really hope that in the future Facebook can improve its quality in providing the best features. relieves user discomfort. and fixing the bugs on Facebook that hindered Facebook.

Pros

Facebook displays a lot of the latest news in my neighborhood. and it's easier to play videos and short films on Facebook than having to open other software. what's more, it's not too heavy to use on my cellphone. It's easier to access daily needs through Facebook because the existing marketplace features are much better than before.

Cons

The thing that makes me uncomfortable lately using facebook is a bug on facebook. when I want to read the comments column, the comments always disappear. it causes some problems. Moreover, I have a facebook page related to my work. I hope this can be resolved soon by the Facebook. Another thing about content that should be banned on Facebook, which shows violence and sexuality, I had reported this problem but was ignored by Facebook. said the content does not violate the rules. even though the content is clearly not worth showing. please tighten up more for content that shouldn't exist

Review Source

Revanth S.  
Application Engineer  
Consumer Services  
Used the software for: 2+ years

### "An Amazing platform to stay Connected with friends and family"

April 25, 2021

5.0

I am Just completely satisfied with use of Facebook, I love to be connected with my friends, chat , share, comment, like and and a lot more more features are amazing. These are the features due to which Facebook is so Popular.

Pros

I have been using Facebook for years now, and I just love everything about it. The friend request is started with Facebook only. My all time best feature is Friend's Birthday Reminder, it is the only way I always get the date to wish my friend and family members. Interface is amazing and nowadays Facebook is been used for many good things.

Cons

Addicting, which is always a bad thing, I have saw a lot of misleading content or Cyber bullying which need to to be taken strict action. Its an usual news nowadays that accounts have been hacked, this also need to taken an strict against action.

Review Source

VR

Verified Reviewer  
Assistant Director of Music Admission and Preparatory Programs  
Higher Education  
Used the software for: 2+ years

### "Reaching Your Audience, Warts and All"

February 4, 2021

4.0

Facebook has allowed our institution to reach our audiences, give a place to connect and communicate between individuals, and foster a sense of community along the way. While the majority of folks on this platform are just one slice of the audience we try to foster, it has been a massive help to achieving those goals.

Pros

It's Facebook. This is a behemoth for connecting with audiences, engaging prospective clients, and everything in-between. Facebook offers a robust platform with different options for reaching folks across the globe. In recent months, Facebook has built out some of the tools that our institution uses to improve posting capabilities, UX/UI, and the overall platform. These are welcome additions (like being able to switch between Personal and Organization pages without going to a different site), and add onto an already expansive platform.

Cons

One of the core components of using Facebook is preparing and sharing posts, which is why it's so surprising that this is the area where I experience some of the most frustration along the way. When making posts, going in to edit a post with photos or other content can cause the post to stop functioning as you initially built, requiring a complete start from the beginning. This can be challenging, especially if it's a time-intensive post with particular nuance included. Bugs have also caused issues on our end where content is posted twice, or not posted at all. With that said, I've been able to learn to work around this and be a step ahead of the system to avoid building entirely from scratch.

Review Source

RD

Robert D.  
Construction  
Construction  
Used the software for: 2+ years

### "Facebook Review"

August 3, 2021

5.0

I gained a lot personal info, jobs found old friends teachers from elementary school. I share pictures.

Pros

easy access from any device kids love it and you can control your personal criteria to your personal interest.

Cons

easy to get hacked and a lot of ads. If you can't recover your account . A lot of issues go on and it's hard to contact.

Review Source

Sherika S.  
Admin assistant  
Hospitality  
Used the software for: 2+ years

### "Social networking asset. "

August 20, 2021

5.0

Facebook has been an integral part of our lives for many years. Providing all the information you need about any and everything. I use it daily to catch up on what's going on in the world. I haven't watched live tv in years

Pros

Very informative, easy access to any and every genres of information. For example posts, videos, personal messaging, news etc. Facebook is one of the most influential softwares made.

Cons

There's not much to dislike. The software is very easy to navigate

Review Source

JS

Jessica S.  
Promoter  
Information Services  
Used the software for: 2+ years

### "Facebook for business"

November 1, 2020

5.0

I have been able to promote my apps and also I am self-employed and my business contacts have grown.

Pros

This program is very easy to use and there are many uses. I use it for personal and business use. I use a lot of apps and programs and I use Facebook for promoting my business. I have set up multiple groups and I am also a member of other like-minded people wanting to be successful. Messenger is included and you can video chat or call when you cant be present or can share ideas. I have been very successful and could not have made it without Facebook.

Cons

I actually do not have any cons. It was very easy to use

Reason for choosing Meta for Business

I have tried to use Instagram and could not figure out how to use them to be beneficial. It was not easy to use and you have to have "followers."

Review Source

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