# Page 28 | Meta for Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 28 - Is Meta for Business the right Social Media Marketing solution for you? Explore 2374 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/213257/Facebook/reviews

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Meta for Business

4.4 (2374)

[View alternatives](https://www.capterra.com/p/213257/Facebook/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 28 - Reviews of Meta for Business

## Showing most helpful reviews

Showing 676-700 of 2374 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JP

Jhon P.  
Guarda de seguridad  
Security and Investigations  
Used the software for: 2+ years

### "La forma de emprender "

February 21, 2024

5.0

Pues no me quejo, ya que todo depende de ser constante y estar creando todo el tiempo

Pros

Que permite una forma de publicidad mas eficiente

Cons

Que debes pagar para poder promocionar tu creación

Review Source

JT

Jessica T.  
Dog groomer/seamstress  
Veterinary  
Used the software for: 2+ years

### "Get your Business Known"

January 13, 2022

3.0

My overall experience has been very good because for the fact that it has brought quite a bit of business although I have to say most of that is from word of mouth and customers sharing our business

Pros

I like that you can connect with customers and friends and family and they are allowed to share your business and your photos of your business as well.

Cons

I don't like that the software is still under development so it causes a lot of glitches and it doesn't give you notifications as soon as it should.

Reason for choosing Meta for Business

It's free and it's easier to use

Review Source

SL

Sebastian L.  
Owner  
Internet  
Used the software for: 6-12 months

### "Meta Business Pro's and Cons"

September 9, 2022

5.0

I believe is a good product with room to grow but definitely moving towards a new way of managing Web3 marketing

Pros

Is probably one of the most effective way to reach your customers at the moment with easy to read analytics and tons of tools to set up an engaging social media on auto pilot.

Cons

One of the things that bothers me most is the shortage of SEO aspect of it and also the limitations on branding your page you can't entirely brand your page. I personally haven't had customer service issues but I hear that at times customer service can be not at best.

Review Source

Rocio C.  
Customer Support  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Essential for your business image"

August 23, 2022

5.0

At the start of our business activity we created a business account on Facebook and have maintained it ever since.

Pros

For any company it is essential to have a Facebook account and manage their interactions with customers and followers through it.

Cons

The number of Facebook users is declining, especially among the younger population who use other social networks more frequently.

Review Source

AD

Andrea D.  
Home caregiver  
Hospital & Health Care  
Used the software for: 2+ years

### "Great for everything"

August 7, 2021

5.0

Pros

Facebook is great for so much. Many of the pros are; talking with family and friends in other states or countries even, keeping in touch with clients, buying things through marketplace, making and being part of groups and watch videos of different interests.

Cons

Even though there are many pros, there are also cons. There can be toxic users and people who lie, bullies, and sometimes inappropriate images, memes and posts.

Review Source

HV

Harsha V.  
Application Engineer  
Information Services  
Used the software for: 2+ years

### "Best platform to get latest updates and News , Communication with friends can be done instantly."

March 17, 2021

5.0

With this platform I can easily communicate with my colleagues and friends instantly. I get to know the latest updates of my friends . The videos in this tool very entertainment.

Pros

With this platform I am getting the latest update and current news. Getting to know the latest updates from the colleagues and participating in the community which boosts your knowledge on the particular segment getting answers from there questions we post across the globe.

Cons

This getting instant alerts on the products we viewed through another platform like Flipkart Amazon, this feature can be removed. This tool is quite addictive. Duplicate pages being created without any background verification.

Switched from

[Vero](https://www.capterra.com/p/132215/Vero/)[Instagram](https://www.capterra.com/p/210721/Instagram/)

The user interface in Facebook is very helpful

Review Source

AC

Angel C.  
Social media manager for Med School  
Medical Practice  
Used the software for: 2+ years

### "Facebook: a great and moneywise solution for your growing company."

July 21, 2021

4.0

As I stated on the pros section, it's a great tool for engaging with your customers in a really customer'-friendly way. As a customer, I prefer to contact a company via Facebook because it's easier. Therefore, your customers are happier with your service: customer satisfaction is a powerful tool to create customer loyalty. Also, advertising is not expensive at all, and can be really useful to reach a higher audience.

Pros

It's a huge social network. Most people nowadays have a facebook account, therefore, a lot of people is going to check your bussiness' page. Also, it offers several tools to communicate with your audience and its AI checks for abusive users. Plus, you can pay for advertisement, which is not too expensive, and reach many more people.

Cons

There is basically no customer support. Every time you need help, the only way you can try to get it is by talking to a AI. There's basically no way to speak to a human. Therefore, you could be really dissatisfied sometimes.

Review Source

CG

Christy G.  
Owner  
Construction  
Used the software for: 2+ years

### "Good Ole Facebook "

September 30, 2021

5.0

It’s been a good experience so far. It’s awesome reconnecting with old friends and family you haven’t spoken to in years.

Pros

I enjoy Facebook. For the fact that I can share my work and pull in more customers. As well as socialize with all my friends and family. Find some great things For sale on the marketplace

Cons

The only thing I can think of that I dislike is all the politics in fb right now. And being attack for every little thing you say.

Review Source

JM

Jolly M.  
Recruiter  
Computer Software  
Used the software for: 1-2 years

### "Meta for Business"

August 30, 2022

5.0

Pros

Came in handy for newbees like me. Gave me easy access to new and untapped customers across time zones.

Cons

nothing.l Its the most user friendly software I've used

Review Source

VR

Verified Reviewer  
General manager  
Arts and Crafts  
Used the software for: 2+ years

### "Customer service that may as well not exsist"

August 21, 2021

3.0

They let u do your own thing essentially unfortunately that is even when u need their help

Pros

Ease of advertising is essential in my line of work so that is one complement they are worthy of at best

Cons

No customer service if u have any issues at all contacting customer support is an absolute waste of time

Review Source

TB

Tiffany B.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Meta for Business is great when it works not so much when it doesn't!"

August 9, 2022

3.0

Overall it's beneficial how ever I wouldn't rely on payouts always working and it not being a mess to fix.

Pros

The software is easy to use. Posts are super easy to make and to set for both Facebook and IG.

Cons

Customer service is horrible. It takes months to get anything resolved when it comes to payouts and by months I mean up to a year.

Reason for choosing Meta for Business

Meta came with our Facebook account.

Review Source

VR

Verified Reviewer  
Sales Assistant  
Broadcast Media  
Used the software for: 6-12 months

### "Facebook for Business"

March 8, 2021

5.0

I think it is necessary for all businesses these days to be on Facebook and I really appreciate them allowing them to have a base plan (not promoted posts, etc) for free. I am young and adept at technology, but I feel it is very intuitive.

Pros

I liked that Facebook installed a Business Manager feature this year. Now, you can schedule your posts without using a separate software (for example, Sprout Social). This makes the platform accessible to all business users, even small businesses who don't have an entire social team and special software.

Cons

The Business Manager feature for Facebook is not as easy to use as Sprout Social. The site is very slow and has several issues (if someone schedules and are removed as an admin, the post will not go live, etc). I found it has all the same features but they are a bit more clunky. That being said, it is free!

Reason for choosing Meta for Business

N/A

Review Source

VR

Verified Reviewer  
Marketing Coordinator  
Education Management  
Used the software for: 2+ years

### "Meta for Business "

April 4, 2024

4.0

Overall, it's the most reliable social media marketing solution this far.

Pros

Once you get it running properly, the results can be amazing.

Cons

Things are always changing. Just when you believe you have a handle on how to get the best from it, the rules change, or features change.

Review Source

zG

zakaria G.  
telemarketing  
Telecommunications  
Used the software for: 2+ years

### "way to socialize "

January 4, 2020

4.0

overally i use facebook daily it is my main social network, it helps me to stay in touch with friends, co-workers, get news etc.

Pros

Main priority of using facebook is that it is available to most of people. you can advertise through it and its pretty easy. The ad system works 99% perfectly becous it conects directly to segment which is interested in your product.

Cons

It is oriented in personal use not for business, yes you can use it for comercial purposes but not as good as personal use. usage for business purposes is too narrow mainly to connect to clients and advertising. buy&sell needs more optimization. its good social network other functions need to be improved

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[Business Hangouts](https://www.capterra.com/p/227251/Business-Hangouts/)

Reason for choosing Meta for Business

its comonly used than other alternatives

Review Source

VP

Vanessa P.  
Customer Support Representative  
Hospitality  
Used the software for: 1-2 years

### "Meta for Marketing Strategy"

August 14, 2022

5.0

It is a very user friendly software.

Pros

We like to real-time chat feature as this gives us the opportunity to help our potential clients

Cons

Nothing. This software is very user-friendly and it has everything we need when it comes to marketing strategy.

Review Source

EA

Ednilde A.  
dropshippng  
Retail  
Used the software for: 2+ years

### "yes meta is a very good app to use"

June 11, 2023

5.0

I have little experience, but I really like the application, it has its qualities and I recommend it

Pros

The safety that the goal has to navigate is very important in our lives.

Cons

What I least like about meta are the blocks in paid traffic, but I understand that it is for our security.

Review Source

VR

Verified Reviewer  
CEO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Facebook is great tool to expand your brand"

October 21, 2020

5.0

Overall, it is a tool that all businesses should be using to grow their reach and audience.

Pros

The most important feature is the ability to reach such a vast and diverse audience. With Facebook, we have been able to spread our mission to people we would have never be able to met or talk to in a traditional face to face setting

Cons

They have very very very terrible tech support. It is impossible to get anyone on a phone or find a way to message with their teams. This can be very upsetting if you need support.

Review Source

VR

Verified Reviewer  
System Architect  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Good for catching up with your high school friends babies, helping hurry downfall of democracy"

April 18, 2021

3.0

Overall, I've been using Facebook for many years. From allowing me to connect with old high school buddies, to posting baby pictures of my kids for all to ogle, I have knowlingly fed Mark Zucerkbergs all devouring maw and his quest for world domnation, er, I mean, the ability to connect people together.

Pros

In terms of giving us the ability to keep up with what's going on in our social circle and allow us to connect to other like-minded people without seeing other viewpoints which may confuse or sadden us, Facebook is simply unparalleled.

Cons

You know, the whole, downfall-of-democracy-thing is sort of a bummer... the allowing-proliferation-of-hate-groups, too, is kind of a big deal. And the ability-to-give-our-most-important-social-info-directly-to-advertisers thing, too, is, also sort of depressing.

Review Source

MS

Manuellyna S.  
Terapeuta Holística  
Alternative Medicine  
Used the software for: 2+ years

### "Having tools available that allow you to schedule multiple publications is essential to save time "

February 14, 2024

5.0

Pros

Having tools available that allow you to schedule multiple publications is essential to save time and dedicate it to other activities.

Cons

the negative point is the management of the online store, it is a little complex when we try to organize the products by group, I had some difficulty

Review Source

JF

JOYCE F.  
GENERAL NURSE  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "VALUE FOR TIME"

April 2, 2021

5.0

I WOULD SAY FACEBOOK IS FANTASTIC

Pros

Facebook is indeed a place to have fun. I have used this site for about 5 years now. I get the opportunity to contact distant friends and family, and this has really tightened my bonds relationship wise. The software is generally easy to use. Update upon updates have improved its use, and id recommend Facebook to everyone. I get the chance to view adverts on goods and services, as well as online business opportunities.

Cons

I received a call from a stranger, who had hacked into my Facebook account and imposted himself as an old friend of mine. Thankfully, I sorted for advice from a security personnel, who advised me not to fall for that scammer. I later encoded my account with a two-factor-Authenticator and have been safe ever since. Aside this I would recommend Facebook to everyone to use

Review Source

ET

Eric T.  
Musician  
Music  
Used the software for: 2+ years

### "Standard but Highly Functional"

January 13, 2021

4.0

Facebook is a great platform with an easy to use interface for smooth navigation. Sometimes, things may seem cluttered, but Facebook gives you a multitude of tools to get just about anything done in the social and connected world we live in.

Pros

I enjoy the ability to stay in-touch with my social community as well as other communities I wouldn't know exist without the help of Facebook. Facebook also helps boost my career's analytics by giving me a platform to setup events and advertise/market.

Cons

The biggest quarrel I have with Facebook is the ads. Since they've introduced ads to the platform, it's just gotten saturated with them, videos being the worst spot. It's bad enough to the point where I completely stop watching videos I'm highly interested in just because they've popped up.

Review Source

MB

Michelle B.  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Facebook is more than entertainment"

December 16, 2020

5.0

I have been a Facebook user since the beginning of Facebook and through the years it has become much more developed and has added so many wonderful add-on's.

Pros

Facebook is easy to use, and a wonderful way to stay connected for all ages. There are a million wonderful, and fun things you can do once you open a Facebook account!

Cons

As in any technology, there are times that even Facebook can go on the fritz. When this happens, your screen may freeze up.

Review Source

AM

Apple-Eve M.  
Volunteer Teacher  
Education Management  
Used the software for: 2+ years

### "Facebook: Book of faces?"

June 9, 2021

4.0

The free facebook feature of this software has been very helpful for me. Even without data, I could still be updated, informed, and entertained. Thank you very much for including this in your application.

Pros

Facebook has been a great help for me on news updates, communication with friends, information dissemination of important announcements to students, and many other useful features like using Marketplace, being monetized through Facebook page. Facebook may have been termed as such for others to display their lifestyles, activities, etc but for me, I use it for many other reasons.

Cons

A feature that I think would be very necessary is the Security of its users' private info and user management. This case may not have been my personal experience but my co-workers have experienced the incident where their accounts have been used by other unknown users and their private details being in danger of identity theft.

Review Source

DL

DAVID L.  
Student  
Higher Education  
Used the software for: 2+ years

### "Facebook is a great way to connect with friends, colleagues and strangers alike"

June 29, 2021

4.0

I think overall Facebook has provided me with much entertaining content and political news that makes me less bored.

Pros

I have used Facebook since 2014 since I was a child. I think this software app excels in facilitating communication. Facebook has many tools that help me chat and video call others.

Cons

I have some trouble with the app because it lags and there are times when the entire app crashes for a few hours. This reduces my confidence that messenger and Facebook will be 100% reliable and will not crash.

Review Source

VR

Verified Reviewer  
Sales & Marketing Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Explore Yourself"

September 19, 2020

5.0

sometime we are bound that we could not explain our words i could say only one verse "You are just click away from your ideas to share and explore yourself"

Pros

Facebook a platform where you could Explore/Share your Idea and could debate for a Positive outcomes ; there is no restriction if you are keeping yourself positive and not doing such bullshits which could harm personal dignity or any Nation.

Cons

it is easy to use and have most reliable features to explore your business and idea and could enhance your expertise.

Review Source

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