# Smart Food Safe Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Smart Food Safe Software - reviews, pricing plans, popular comparisons to other Food Traceability products and more.

Source: https://www.capterra.com/p/213271/Smart-Food-Safe

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# 

 Smart Food Safe Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Smart Food Safe

## What is Smart Food Safe?

SmartFoodSafe is a leading provider of state-of-the-art technology solutions designed by functional experts to empower businesses to achieve excellence in Quality, Food Safety, Regulatory, and Traceability Management at a very affordable price. Our 18+ innovative and customizable software modules help businesses bring operational efficiencies, enhance product quality, mitigate food safety risk, improve regulatory compliance, provide real-time traceability and digital transparency

## What is Smart Food Safe used for?

[Food Traceability](https://www.capterra.com/food-traceability-software/)[Quality Management](https://www.capterra.com/quality-management-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Smart Food Safe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smartfoodsafe.com&name=Smart Food Safe)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Smart Food Safe

4.5 (12)

VS.

[4.5 (532)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting Price

Contact vendor

Starting Price

$25000

Other, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (12)

Ease Of Use

4.1 (531)

Value For Money

4.6 (10)

Value For Money

4.2 (435)

Customer Service

4.9 (12)

Customer Service

4.5 (496)

## Smart Food Safe alternatives

[4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (129)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (59)](https://www.capterra.com/p/147317/PropelPLM/reviews/)

Starting price

$73.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/213271/Smart-Food-Safe/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Quality Control

4.7 (6)

133.33% of 6 reviewers that rated this feature as important or highly important

Ensure that quality requirements and standards are met across production processes

Audit Management

4.5 (4)

125.00% of 4 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Recall Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Remove or recall products from the market

Traceability

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Track and document the history, application, or location of an item or activity

Compliance Management

5.0 (3)

133.33% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Bills of Material

3.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

Smart Food Safe 24 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Scan barcodes to ensure accurate pricing and label tracking

Material list of manufacturing parts and associated costs

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Track and manage inventory levels to maintain proper supply

Track product batches using identification labels or lots

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Create, send, and track purchase orders and their statuses

Ensure that quality requirements and standards are met across production processes

Remove or recall products from the market

Store recipes, enable recipe modification, and generate data required for production records

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Initiate collection and analysis of known risks

Manage all supplier data and operations

Set up connections to third-party platforms to improve business processes

Track and document the history, application, or location of an item or activity

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (12)

4.2

Based on 12 reviews

## Pricing

Value for money

4.6 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.6 (10)

4.6

Based on 10 reviews

## Integrations

[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (12)

4.9

Based on 12 reviews

## User reviews

Overall rating

4.5

Based on 12 reviews

Filter by rating

5(6)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KM

Kieran M.

General Manager

Food Production

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 25, 2023

Pros

All documents are done digitally which makes it easy to review, find and link documents to policies. Great customer service.

Cons

Editing documents in the system is very difficult.App is slow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Shauna S.

Office admin

Food & Beverages

### "Daybreak Farms Terrace"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 24, 2023

We have had a really great experience. The team is very helpful and quick at helping us with any issues we have. We are finally at a point where we feel comfortable with the app and our staff is getting used to competing records daily.

Pros

We love SFS because it helps us keep all our records and policies in one place and off of paper. We are able to easily find what we need as well as easily show our staff how to use the application without the hassle of using paper copies.

Cons

App + web glitches or slowness. We do like that if we have an issue we can come to the SFS team and they will try to fix our issues as soon as possible.

Reasons for choosing Smart Food Safe

SFS was able to develop with daybreak so we were able to have our needs met as well as future needs. We like that there is more to the program such as training modules for the staff etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Heather M.

SQF Practitioner

Farming

### "Our Smart Food Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2023

Incredibly nice and helpful staff that provide quick assistance.We recently passed our SQF Audit with a 100% audit score.

Pros

I like that the code guides you for all the documents that you need. I also updates the code as there are changes to it.

Cons

Some employee take a little longer to get use to the online records, but they are all making it happen!

Reasons for choosing Smart Food Safe

The set upThe ability to share with an auditorThe esthetic of the programThe supportThe cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EK

Emily K.

QA Coordinator

Food & Beverages

### "Great product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 24, 2023

We have experienced great overall success with he software.

Pros

The ability to configure the software to your needs.

Cons

The bugs within the system are still a little flaw.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FF

Frank F.

Operations Manager

Packaging and Containers

### "Operations Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 24, 2023

So far great experience with no negative feedback.

Pros

Easy to implement, customer service and support is top tier, continued grown and improvements being done.

Cons

Nothing as of yet due to limited time used so far.

Reasons for choosing Smart Food Safe

Recommended by Consultant \[sensitive content hidden\]

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chandan S.

Quality Control Manager

Food Production

### "One step customizable solution for Food Safety Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2023

I would highly recommend them because the customer is not a transaction for \[sensitive content hidden\]. They are flexible and always open to suggestions.

Pros

Customer support, adapt to the industry requirement

Cons

Can work on the first-time-right approach that is specific to addition or removal of features in the Smart records

Reasons for choosing Smart Food Safe

Meets the expectation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NV

Nikkie V.

Director of Food Safety and Quality Assurance

Food Production

### "Most Customizable Solution Out There"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 24, 2023

Pros

I love that the product is so customizable. That helped tremendously with implementation. I could make templates look almost identical to our old paper versions which made the switch easy for floor operators. Adding formulations conditional formatting made their jobs easier.

Cons

The ability to approve documents from the records APP would be helpful "on the go". Functionality of the text notifications for those busy production supervisors who rarely get back to their desks. Also, having an app for the CAPA and Audit modules.

Alternatives considered

[FoodLogiQ](https://www.capterra.com/p/160619/FoodLogiQ/)

[Ideagen Food & Beverage](https://www.capterra.com/p/133683/Safefood-360/)

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

[Redzone](https://www.capterra.com/p/176109/Redzone-Productivity/)

[Octave Reliance](https://www.capterra.com/p/172042/Quality-Management-Software/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PT

Preethi T.

Quality and regulatory

Food Production

### "Quality "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 24, 2023

Pros

Ease of use for operators , all modules in one

Cons

Not all modules are ready to use, as some in development stage

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tim K.

Direcgtor of Food Sfaety

Food Production

### "Douglas Fruit "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2023

Very pleaseant - Customer - servcie is super fast when you have a question -

Pros

The Document Control Process - SMart Docs the ease of updating docs and not having to keep a seperate register

Cons

Having to have seperate plants that can not pull into the the reporting features of the main - some of this has to do with how we implemented the different Farms since we are multi site - but it would be nice to pull in records for each farm to show if farms have not yet completed certain documents without having to get into ach plant

Reasons for choosing Smart Food Safe

Functionality of the Smart Docs was a clear winning choice compared to the others Smart records is great, and continues to be imporved upon with regular updates I really like the auditing feature the more I use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JJ

Jacqueline J.

HACCP Manager

Food Production

### "Good App "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 23, 2023

Smart Food Safe Customer service is the best quality, they are very efficient , fast and will work with you until the problem is solved.

Pros

As a Food Safety facility and USDA on standby establishment having the documents needed in an electronic file that is controlled by administrator on who can and cannot do certain things makes having records, documents and trainings all in one place easy and secure.

Cons

when creating documents, every little change has to have the version number changed. sometimes you just need to review the document , maybe a button that gives you the option to review date would make it easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213271/Smart-Food-Safe/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)