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Quadient Accounts Receivable by YayPay is an automated AR platform that streamlines the entire credit-to-cash process for B2B companies. Save time prepping/chasing invoices & get paid faster! Our AI capabilities help you predict payor behavior, intelligently automate invoicing & collection communications, & determine customer credit. Our secure statement portal gives your customers more visibility/flexibility for faster payments, & we seamlessly integrate with your ERP, CRM & accounting systems.
Provider
Quadient
Located In
United States
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Live Online, Documentation, Webinars
Support
Email/Help Desk, Chat, Phone Support
Midmarket to enterprise level B2B businesses in the business services, adtech, software, manufacturing, distribution, transportation/logistics, and wholesale retail sectors.
Content Source: Quadient Accounts Receivable by YayPay
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Quadient Accounts Receivable by YayPay Reviews
Pros
I like that they are a true business partner, not just a vendor. I appreciate the reliability of the tool and the customizable fields we are able to bring over from our ERP system.
Overall we have had good success with YayPay and really love our account support Aleks. She always makes sure to follow up on everything and stay on top of any active projects we have.
Cons
Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc.
No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver.
"Best debt collection software for the money"
Overall: We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible.
Pros: Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems.
Cons: There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback.
"Streamline & Maximize the efficiency of your Collections Process"
Overall: As it is a growing company, they are very open to client suggestions for development of new features.
Pros: Customizable workflows, unlimited template ability and bulk actions capability
Cons: Search function isn't accurate when searching by customer name, no ability to filter customer by payment method for visibility and for bulk actions. For example, you want to know which customers pay by credit card. For bulk actions... being able to select only the customers who have a credit card saved on file and sending a bulk message advising we will be implementing a credit card processing fee.
"YayPay"
Pros: I like the dashboard because it shows all of the pertinent aging information (DSO, total payments collected for the month, total outstanding invoices, etc) with ease of access to the details of that data. Website is bright and easy to navigate. Very simple.
Cons: I would like to search an invoice in the search bar and have the account pop up without having to drill into the window. I would like to be able to send notices on the individual invoice contact level. Right now we are only able to send on an account level.
"Yaypay"
Overall: Yaypay has been great so far. Sure easy to navigate through things. We are able to set up our own email templets, set to do tasks, assign tasks to specific people. Everything we want done automatically we can do. through yaypay now.
Pros: This software is extremely user friendly. You can customize it to your own liking and to your ability based on your company
Cons: So far have not found anything that we dislike about it just yet. Setting our company up within yaypay has been a long process so we are hoping it all works out exactly the way we want it to
"Using YayPay"
Overall: I use this to determine customer balances and to take/apply payments in real time
Pros: i like being able to look up customer balances and see/send invoices to them
Cons: Not able to change the main contact on the customer's page
Vendor Response
