# Quadient Accounts Receivable by YayPay Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Quadient Accounts Receivable by YayPay the right Accounts Receivable solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213360/YayPay/reviews --- Quadient Accounts Receivable by YayPay 4.5 (33) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Quadient Accounts Receivable by YayPay Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tara G. Collections Analyst Marketing and Advertising Used the software for: Less than 6 months ### "Getting the Job done" April 30, 2019 5.0 Yaypay allows me to analyze data a glance so it saves time and allows for more efficient efforts. The dashboard captures all data so that i can go directly to problem accounts and resolve any issues. The system is fast and easy to use. Pros I enjoy how user friendly the software is and how easy it is to analyze data Cons The system has no cons in my opinion Review Source SS Susan S. Billing Specialist Facilities Services Used the software for: 1-2 years ### "Using YayPay" September 21, 2023 5.0 I use this to determine customer balances and to take/apply payments in real time Pros i like being able to look up customer balances and see/send invoices to them Cons Not able to change the main contact on the customer's page Review Source Response from Quadient October 2, 2023 Hey there Susan, Thank you for leaving us a positive review, and we're excited you have benefited from implementing Quadient AR into your accounts receivable. Best regards, Quadient AR Team Brian D. Financial Analyst Accounting Used the software for: ### "They gave away $3K at the Intacct Conference!" October 30, 2017 4.0 I only used the demo trial version so I didn't get much out of this. Pros YayPay is an accounts receivable portal. Mostly you see a lot of AP solutions so it was a nice change to see an AR solution. It really helps when you're looking into prioritizing cashflow and cash collections. Review Source MN Mohammad N. AR Manager Marketing and Advertising Used the software for: 6-12 months ### "YayPay and Us" April 30, 2019 4.0 Overall YayPay has been a great partner and we understand the limitations at the moment due to it being a relative new software and understanding their pipeline for add-ons. We hope to see great things from YayPay. Pros The software is very user friendly and has a great potential to be a very robust system that can stand out amongst a sea of dunning apps. I do like the support and direct line I have with our Account Manager, since this gives a more on-hand care touch, which I hope doesn't change as they scale. Cons There are challenges with the partners YayPay has partnered with such as credit card merchants, it seems the partners are not very flexible with terms and have a very "our way or nothing at all" attitude and are care more about their bottomline than having a good partnership and thus has prevented us from using YayPay to its fullest capabilities. Review Source SM Sarah-Jayne M. Director, Order to Cash Marketing and Advertising Used the software for: Less than 6 months ### "Yaypay: A quality Solution Meeting and Exceeding Business Needs!" April 30, 2019 4.0 Yaypay has enabled us to automate frequent and consistent communication with our customers which has reduced the time spent by our AR team doing repetitive tasks, allowing them time to focus on value added activities. We have only been live for just over a month but we have see some acceleration of cash receipts, and are hoping for a reduction in DSO. Pros The software is easy to implement and the Yaypay team does most of the heavy lifting! The User Interface is easy to use, even for our Collections Specialists in other global regions. The self service customization makes updating or changing communications and workflows easy and immediate. The Yaypay team is helpful, professional and knowledgeable. They are open to feedback and improvements and continue to seek ways to better serve their customers! Cons Some of the functionality isn't there yet or doesn't work with our instance of our ERP. It's scaled for Global use but is still very US centric, common business practises in EMEA as an example (date format) cannot be localized. Review Source PB Paula B. Credit Manager Consumer Goods Used the software for: 6-12 months ### "Review on YayPay" December 27, 2022 4.0 I like that it sends out automatic emails on late invoices. Pros it's pretty easy to navigate. The customers like the system say it's easy to make payments. Cons It emails on weekends and holidays and the customers do not like this. Review Source NK Nathan K. Ops Accounting Used the software for: 2+ years ### "GREAT app! Amazing Rating system for Customers" April 30, 2019 5.0 Pros The software is great. It can handle many accounts, have billing history, and make auto emails. Its makes it as well easy for customers to way via ACH or card. Cons Nothing really! The app is great and it would be cool to see a iPhone app. Review Source SE Sherri E. Accounts Receivable Specialist Marketing and Advertising Used the software for: 6-12 months ### "Yay Pay " September 5, 2019 5.0 Using Yay Pay, I was able to resolve in an timely manner, our contact issue. We bill and send dunning letters via Yay Pay. Im able to immediately see if an email has been open and any responses. If a client promises to make a payment, that information automatically attaches to the invoice which makes forecasting easier. Pros I love the ease of use. I'm able so see my aging, run reports , send invoices and contact clients on one screen. Cons I have no complaints about Yay Pay. It does everything I need. The ease of use makes it breeze to train new employees on. Review Source NK Nate K. Disputes Accounting Used the software for: 2+ years ### "GREAT app! Love it! Customers are happy!" May 10, 2019 5.0 Pros The software auto emails our customers. The customers are happy with the auto invoices. Cons Nothing! What a great software app. We use it everyday. Review Source PC Paul C. Finance Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great Product!" May 1, 2019 5.0 Pros There is a lot of functionality that allows you to get useful work done and recorded. What I like most about this company is that they are continually putting out new features that are really useful. Cons There are bugs here and there but the team is very good at fixing them quickly. Review Source AC Alex C. Sales rep Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Easy to navigate" April 30, 2019 5.0 Pros Easy to find what I am looking for quickly. Cons Wish there was more reports to pull and send in a nice format to customers. Review Source PR Peter R. Sr. Director Customer Payment Support Computer Software Used the software for: 2+ years ### "An intuitive software for Accounts Receivable management with a strong feature set and good support" December 18, 2022 5.0 I have had a very good relationship with YayPay and I would rate our overall experience with them as very positive. Pros It is intuitive. I like that they are a true business partner, not just a vendor. I appreciate the reliability of the tool and the customizable fields we are able to bring over from our ERP system. Cons The fact there is not a universal search or consolidated reporting, dashboarding and aging capabilities. It is segmented by billing subsidiary. Reason for choosing Quadient Accounts Receivable by YayPay The integration with Netsuite, the opportunity to grow with a new company and the price point Review Source DR Dharun R. Analyst Research Used the software for: I used a free trial ### "Accounts Receivable Automation by YayPay" March 25, 2023 4.0 It is very helpful and saves me a lot of time to do the invoicing generation and bill collection Pros Streamlining of entire Account receivable process, dynamic payment routing, using ML, AI in processes Cons I think all the features are upto the level and constantly innovating will keep yaypay in leader of AR Review Source AC Aaron C. Data & IT Specialist Consumer Goods Used the software for: 6-12 months ### "From the IT Perspective" December 16, 2022 5.0 Overall we have had good success with YayPay and really love our account support Aleks. She always makes sure to follow up on everything and stay on top of any active projects we have. Pros Since going live the YayPay team has stayed diligent at helping us improve or add features. Every time we have a request they are able to work with us quickly to get the request implemented and live. Cons The go live was a little shaky. We chose to use csv integration, but I think if we could go back and do it again we would use api and have the YayPay team work a little more helping us integrate. Review Source JL Jennifer L. Collections Manager Hospital & Health Care Used the software for: 6-12 months ### "Streamline & Maximize the efficiency of your Collections Process" December 12, 2022 5.0 As it is a growing company, they are very open to client suggestions for development of new features. Pros Customizable workflows, unlimited template ability and bulk actions capability Cons Search function isn't accurate when searching by customer name, no ability to filter customer by payment method for visibility and for bulk actions. For example, you want to know which customers pay by credit card. For bulk actions... being able to select only the customers who have a credit card saved on file and sending a bulk message advising we will be implementing a credit card processing fee. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) We were looking for a product that can scale with us Review Source VR Verified Reviewer Policy Department Supervisor Insurance Used the software for: 6-12 months ### "First TIme Customer Experience" December 16, 2022 4.0 Our Rep has been fantastic (thank you,\[SENSITIVE CONTENT\]!) she communicates with us regularly, is quick to handle solutions to our issues and questions and makes the experience more personal. Pros I love that it gives our customers 24/7 access to their accounting and statements, as well as the ability to make payments directly and manage their AR. Cons There are some limitations that don't suit our industry well. Review Source RS Rachel S. AR Analyst Accounting Used the software for: Less than 6 months ### "Yaypay" July 20, 2021 4.0 Yaypay has been great so far. Sure easy to navigate through things. We are able to set up our own email templets, set to do tasks, assign tasks to specific people. Everything we want done automatically we can do. through yaypay now. Pros This software is extremely user friendly. You can customize it to your own liking and to your ability based on your company Cons So far have not found anything that we dislike about it just yet. Setting our company up within yaypay has been a long process so we are hoping it all works out exactly the way we want it to Switched from [Sage Intacct](https://www.capterra.com/p/76/Intacct/) We made the switch to have a more automated process within our company Review Source VR Verified Reviewer Sr Collections Specialist Human Resources Used the software for: 1-2 years ### "Rate YayPay" April 30, 2019 4.0 We've had a wonderful experience so far. The Rep has guided us from the start and always there to answer our questions. Pros The ease of having visuals on one dashboard solely for collections. Being able to empower customers with a link to their statement, account details and invoices. Auto workflow notices. Cons I would like to be able to run more aging reports for print out use with notes. Review Source Kyle K. Director of Applications Construction Used the software for: 6-12 months ### "Best debt collection software for the money" April 30, 2019 5.0 We feel like a real partner with Yaypay. They always provide timely support, listen to our feedback and work hard to address the items as quickly as possible. Pros Yaypay is very intuitive and friendly to use that allows anyone to easily view and understand the data. It is capturing more features all the time and well versed with tight integration to our other systems. Cons There are a few more features we would like however, they are quickly capturing more features and continuing getting more feedback. Review Source MW Michael W. Director of Finance Consumer Goods Used the software for: 6-12 months ### "Saves us time and money" April 30, 2019 5.0 Yaypay has enabled our business to stay on top of our accounts receivable at a fraction of the time it took our team before bringing on this software solution to our platform. Pros Simplicity of use and overall design. Seamless integration to our accounting system (QBO). Cons No much to complain about. There is definitely an on-boarding process that takes some time to get going, but once you get everything setup it becomes a big time saver. Review Source EW Ethan W. Billing Analyst Marketing and Advertising Used the software for: 1-2 years ### "YayPay Review" May 28, 2019 4.0 Pros I like the ability to customize workflows and view/track communications. Cons Not being able to pull information on what has been sent out and what has not. Review Source AB Abraham B. Account Executive Logistics and Supply Chain Used the software for: 6-12 months ### "YayPay rocks" April 30, 2019 5.0 Pros I love the ease and accessibility of using YayPay. Very fast and super simple! Cons Honestly, I can't really think of a con here. Accessibility and ease of use sets YayPay apart from other applications and services. Review Source KJ Kira J. Senior Billing Associate Transportation/Trucking/Railroad Used the software for: 6-12 months ### "YayPay Review" May 10, 2019 5.0 It is nice to be able to send our customers a link to their open invoices. It has saved a lot of time rather than sending them one by one. Pros I don't use it often, but when I do it is easy to use and easy to find the information I need. I think that its clear and concise on how to use it. I mostly use it to review customers overdue invoices and the features are simple. Cons At this time, I don't have anything that I like least. It looks like you've made many improvements throughout the 1+ that AuptiX has been using YayPay. Review Source AS AJ S. Revenue Accountant Accounting Used the software for: Less than 6 months ### "Good Software, Still Under Development" April 30, 2019 4.0 Great product and UI with some existing back-end issues. Pros Auto-dunning/chasing and custom email templates have greatly increased our team's efficiency. Being able to customize what customers are seeing and also ensure they are receiving invoices is a huge win for us. Cons Recurring problems with invoice PDF's not being sent to customers, issues with customer contacts not updating between YayPay and Intacct, not being able to easily audit the system, etc. Review Source DP Danny P. Director of Finance Security and Investigations Used the software for: 2+ years ### "Great tool for AR / collections management" April 30, 2019 5.0 I really enjoyed the intuitive nature of the product as well as the customer experience while I was the primary. YayPay is an obvious value add coming from a manual collections tracking and management process in Excel. Quick response times during their early days led to faster integrations into our daily workflows which translated into human efficiencies to tweak and enhance processes upstream. Pros Automated workflows make collecting easy. Cons Customization to integrate with non-collections workflows were tricky at first but achievable via reporting. Review Source Similar Products Featured ## Related categories [Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.