# Quotaguard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Quotaguard the right Load Balancing solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/213391/Quotaguard/reviews --- Quotaguard 4.9 (25) [View alternatives](https://www.capterra.com/p/213391/Quotaguard/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of Quotaguard Ease of use 4.7 Customer Service 5.0 ## Pros and Cons in Reviews CM Craig M CTOMusic, 11 - 50 employeesUsed the software for: 6-12 months. “The customer service is probably the best feature though as we receive fantastic support from \[SENSITIVE CONTENT\]“ December 1, 2022 LH Lucas H Software LeadWine and Spirits, 2 - 10 employeesUsed the software for: I used a free trial. “The interface is a little ugly, but does the job.“ March 3, 2021 MB Michael B FounderComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “Super simple Implementation (neat Heroku integration) and flexibility in configuration of IP (used QuotaGuard Static IP)“ September 29, 2021 RH Rich H Chief ArchitectE-Learning, 501 - 1,000 employeesUsed the software for: Less than 6 months. “The full feature set met our needs and appreciated the competitive matrix in their marketing materials. But the customer support was just stellar.“ November 19, 2021 LH Lucas H Software LeadWine and Spirits, 2 - 10 employeesUsed the software for: I used a free trial. “Issues I encountered were solved quickly and the online documentation was immediately updated to reflect my issue and the solution. When I queried an aspect of the privacy policy, the company \[SENSITIVE CONTENT HIDDEN even spoke to a lawyer to clarify the wording in the policy. “ March 3, 2021 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicholas C. Software Engineer Computer Software Used the software for: Less than 6 months ### "Exceptional Customer Service" December 31, 2020 5.0 Pros This service integrates super easily with Heroku, which is what we use for this particular deployment. Their customer service is also second to none -- I couldn't ask for a more friendly and responsive experience. Cons The dashboard could benefit from some more granularity in terms of bandwidth usage. Review Source Response from Quotaguard January 22, 2021 Thanks for the kind words and I agree, our dashboard could use a bit more granularity WRT the different logging scenarios people need to help dig into their traffic patterns. We're working on it and your feedback helps light a bit of a fire to get it out the door ASAP. TM Tommy M. Senior Full Stack Developer Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Better than Fixie Socks" April 29, 2021 5.0 We had a lot of trouble getting a ruby rails app connecting to an external database that required a static IP address. We tried Fixie Socks because they said they offered TCP support for databases but their implementation did not work for ruby database drivers. I spent an entire afternoon trying to get Fixie Socks to work with no luck. Once I switched over to Quotaguard I had my configuration working as expected within the hour. Pros THe static IP proxy worked right away as intended. We had some issues figuring out some setup but that was more of a Heroku problem than anything else, as soon as we reached out to Quotaguard's support team we had our issues resolved within the hour. Cons I would hope to find better documentation for database connections. When I googled how to connect a ruby rails app to a proxy for database connections the only results that came back were regarding HTTP connections and not TCP connections for databases. Reason for choosing Quotaguard We found a stack overflow post saying they were able to get a setup similar to ours working and it was the only article on the internet that did what we wanted. All the other posts gave bad advice like "open up your whitelist to the whole internet" or "whitelist all of AWS's IPs." Review Source Response from Quotaguard April 30, 2021 Thanks for the in depth review and I'm happy we were able to get this to work for you. Documentation is something we're working on with a large focus right now to try and outline how to do connections to a high number of different endpoints via a number of different protocols. We'll keep at it so it's easier for everyone in the future! SS Sejal S. Engineer Information Technology and Services Used the software for: I used a free trial ### "I liked it, but lacks documentation" October 11, 2021 5.0 Overall a good experince Pros Ease of use. No code changed required. other products at same price requires change in code and its tedious to get started. QG dashboard is good as it not much jazzy but includes all required info. Support is great. Cons Documentation seems to be old to be, many things that I came to know in support phase is not mentioned in doc. Eg: how do I tunnel basic rails features like rack console etc. I had downloaded qgtunel file that needs to place at root directory of app, but did not knew it needs renaming to .qgtunnel Reason for choosing Quotaguard Ease of tunneling without making code changes. Review Source Response from Quotaguard October 27, 2021 Thanks for the great review and docs are always constantly being upgraded as we continue to improve the service.Thanks again for writing in with your specific questions so we could get you up and running! BS Ben S. Co-Founder Computer Software Used the software for: 6-12 months ### "Worth every penny" August 16, 2022 5.0 Working with QuotaGuard has been great. They have responsive customer service and have given immediate, thorough and technical solutions to all of our questions. Pros QuotaGuard enables us to provide connections from Heroku to our customers over a set of static IP addresses. This is a must-have feature for some customers and we would not be able to win their business without QG! Cons There are no drawbacks to using QG. Reason for choosing Quotaguard QuotaGuard's pricing was more reasonable and they made it much simpler to integrate their proxy into our software. Review Source Response from Quotaguard August 22, 2022 Thanks Ben! Great feedback and a huge help for everyone. GM Gayle M. Software Engineer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Product & Customer Service" January 19, 2024 5.0 Before I found QuotaGuard, I had tried to use Fixie Socks. However, I couldn't get it to work even after downloading a separate library that they recommend (fixie-wrench). So I was relieved to find QuotaGuard. The QuotaGuard team clearly cares about their product and their customers. I enjoyed my interactions with them, and their product seems reliable so far. Overall a solid choice for Heroku/MongoDB Atlas builds. Pros The product is straightforward in its design and it worked well with my use case on Heroku/MongoDB Atlas. It enabled me to set up static IP addresses for additional database security, and it distributes traffic between them. I was able to easily add the IP addresses to MongoDB Atlas. Cons My use case was slightly different than the one described in their documentation, so I got stuck while setting it up. Fortunately, the team was prompt to respond when I reached out to customer service, and they worked with me directly to find the solution. It was a refreshing experience, and I haven't had any issues since. Review Source CM Craig M. CTO Music Used the software for: 6-12 months ### "Easy to set up, and does everything we need" December 1, 2022 5.0 Pros Provided us with a set of static IPs that we use for content delivery (to service providers that require a list of approved senders), and enabled root level domains with Heroku + GoDaddy. The customer service is probably the best feature though as we receive fantastic support from \[SENSITIVE CONTENT\] Cons The Heroku dashboard could do with a sprucing up, but apart from that I don't really have much to complain about. Review Source Response from Quotaguard December 9, 2022 Thanks again for working with us, happy to hear everything worked out well too. Happy Tunneling! MO Michael O. Software Content Developer Education Management Used the software for: Less than 6 months ### "Customer support is amazing" July 4, 2021 4.0 Amazing that it exists painful that I did not know how to setup, I was about near ready to take a linux course to try to figure out how to get it working on my own. the instructions concerning \`\`\`bin/qgtunnel \[application\]\`\`\` should be made very apparent in the web docs Pros They reach out to you and hold your hand through the whole step of the process Cons It was impossible to try to setup say if you wanted an application itself to send XHR through the tunnel, not just in certain parts of the code. you must come up with a name other than vendor for your dependencies because Ruby stores its packages in a vendor/bundle directory , of which .gitiginore files gladly ignore, I would recommend to mention this in errors simply that the folder is missing place in project root, but first importantly change the vendor name to say qg-vendor, vendor is somthing that Ruby a programming language uses, quotaGuard is just a small library Reason for choosing Quotaguard Help they get back to you right away Review Source Response from Quotaguard July 6, 2021 Thanks for the great feedback. We'll add these notes to our directions to help people in the future working on the same setup as you completed too. CS Cade S. Co-founder Computer Software Used the software for: 6-12 months ### "Reliable static IPs!" July 28, 2022 5.0 Pros Fastest customer service ever. No downtime. Cons There was no downside to using this product. Review Source Response from Quotaguard August 1, 2022 Thanks for your review, means a ton to us! GL Gary L. CEO Computer Software Used the software for: 6-12 months ### "Quotaguard's Amazing Customer Service" January 21, 2021 5.0 Pros Quotaguard has amazing customer service. Some of the best I've interacted with for B2B companies. Whenever there are snags or setup issues, their support answers emails quickly and hops on zooms to debug with us. Even with very little notice, they'll hop on zooms to debug. That is absolutely incredible. Cons Generally satisfied with the product. Review Source Response from Quotaguard January 25, 2021 Thank you so much for the kind words and really happy you're satisfied with the service. Look forward to working with you in the future! Hishmad A. Software Engineer Computer Software Used the software for: I used a free trial ### "First time use" April 3, 2021 5.0 Excellent Pros Developer experience is excellent, the integration process with Heroku was seamless and the documentations are straightforward . Cons Maybe if they can provide guidance on how to integrate with Firebase Cloud Functions? Review Source Response from Quotaguard April 8, 2021 Great to hear you were happy with our Heroku integration! Great suggestion on Firebase, we'll get some integration steps added to our github docs soon. LH Lucas H. Software Lead Wine and Spirits Used the software for: I used a free trial ### "Best customer support ever" March 3, 2021 4.0 The Customer Support for QuotaGuard is the best I have ever encountered, with very quick (<10min) responses and personalized help. Issues I encountered were solved quickly and the online documentation was immediately updated to reflect my issue and the solution. When I queried an aspect of the privacy policy, the company \[SENSITIVE CONTENT HIDDEN even spoke to a lawyer to clarify the wording in the policy. Pros This provides a simple service and does it well. The configuration was simple enough (when I actually read the article properly!) Cons The interface is a little ugly, but does the job. I found the usage limits a bit low for the first tier of non-free service, but the price point is not too high. Reason for choosing Quotaguard QuotaGuard seemed simper to set up and understand. Review Source Response from Quotaguard March 8, 2021 Thanks for the kind words! We released a new UI in about a week after you signed up, so hopefully things look a little cleaner and more modern in the future for everyone! TBR Thomas Brox R. CTO E-Learning Used the software for: 2+ years ### "Great customer service, solid product" February 11, 2021 5.0 Helped us meet some very specific demands from one of our clients. Pros Easy to integrate with Heroku and very stable. Excellent customer support that goes above and beyond to accommodate custom configurations. Cons The user interface can be a bit lacking but anything that's not there can be solved very quickly by \[SENSITIVE CONTENT HIDDEN\] and the team. Review Source Response from Quotaguard February 17, 2021 Thanks for the great compliments. We're releasing a new customer and admin interface as we speak (or, write?) in Feb-March 2021, so hopefully that will make the user experience even better. RH Rich H. Chief Architect E-Learning Used the software for: Less than 6 months ### "Fantastic Support!" November 19, 2021 5.0 We're using the Heroku Add-On, which was easy to provision. Support was amazingly responsive and helpful during our pre-purchase analysis and post-deployment configuration. We were under significant deadline pressure and QuotaGuard's responsiveness and flexibility made me feel like a hero to the rest of our team. Pros The full feature set met our needs and appreciated the competitive matrix in their marketing materials. But the customer support was just stellar. Cons Honestly none. It's a straightforward service that works as expected. Reason for choosing Quotaguard Feature set and pricing Review Source Response from Quotaguard November 29, 2021 Thanks so much for the great review! Really wonderful to hear we were able to help so quickly. Looking forward to working with you more in the future! MB Michael B. Founder Computer Software Used the software for: Less than 6 months ### "Amazing support on first time tunnelling issues" September 29, 2021 5.0 We needed to purchases x2 static IPs for a client (secure db) to whitelist. We need to tunnel into these client databases via our whitelisted IPs. We needed to setup a tunnel into the (pSQL) databases. Pros Super simple Implementation (neat Heroku integration) and flexibility in configuration of IP (used QuotaGuard Static IP) Cons Literally (for our use case) I have nothing to comment on that can be improved. Review Source Response from Quotaguard October 4, 2021 Thanks so much for the positive words, it means a lot to the team. Yuriy B. Head of Development UKI Computer Software Used the software for: Less than 6 months ### "Easy to use, great support" February 15, 2021 5.0 Quotagurad helped me overcome the problem that Heroku doesn't support static IPs out of the box. I had to connect to restricted SOAP service and I had it working very fast. Pros I had troubles figuring out what is the best way to use this product in my NodeJS app so I have raised support ticket and in couple hours I have had everything set up and working with minimum configurations. Cons There's a bit of confusion in the docs - it was difficult for me as new user to understand which applies for Quotaguard Static and Shield add-ons. Review Source Response from Quotaguard February 16, 2021 Thanks for the nice words and helpful comments on our documentation. I agree we need to do a better job segregating new user help between the two product offerings. I've added it to our development roadmap so users in the future won't be as frustrated. NT Neal T. VP Engineering Information Technology and Services Used the software for: Less than 6 months ### "Works great with Heroku" December 14, 2020 5.0 Overall experience was fantastic. Most importantly, when we got stuck, Quotaguard's support was very responsive, friendly, and helpful. Pros The software is very simple, easy to use, and works great. Pricing is very competitive. Cons The underlying nature of some network protocols can make them a bit tricky to configure. Quotaguard documentation and help topics are generally good, but could cover some common or non-intuitive scenarios in more detail (i.e. the mongo+srv protocol). Review Source Response from Quotaguard December 17, 2020 Neal, great to hear about your experience with us. You're right, there can be a LOT of different setup and configuration scenarios, so writing into our Support is one of the best ways to get those figured out. Thanks again! JD Jeffrey D. Lead Developer Information Technology and Services Used the software for: Less than 6 months ### "Solid product, great customer support" August 17, 2022 5.0 Pros It works, it's affordable, and it's easy to configure. Cons Had some difficulties figuring out how to get it set up to work in my particular scenario. Review Source Response from Quotaguard August 25, 2022 Thanks Jeffery, great feedback and it can be tricky to setup some types of use cases, so thanks for reaching out to us to help you get it completed successfully. Happy Tunneling! NR Nikola R. Software Developer Restaurants Used the software for: Less than 6 months ### "Great Customer Support" July 21, 2023 5.0 Pros The Quotaguard helps us use static IP addresses on Heroku APIs. Cons It is a bit hard to learn how to do a setup on the project. But the customer support was there, providing great support to our engineering team. Review Source Response from Quotaguard August 1, 2023 Thank you for the kind words, Nikola! Great to help get you going and good luck! AK Andrew K. VP of Development Marketing and Advertising Used the software for: Less than 6 months ### "Excellent Support" May 31, 2022 5.0 Very helpful support. Solid environment! Pros When we had some of our setup wrong and our scripts were throwing errors we reached out to Quotaguard support. They educated, gave setup suggestions and ultimately helped us get the right setup without script errors. They have your back! Cons Zero Cons. Our tunnels are connecting and sending data with no problems. Review Source Response from Quotaguard June 2, 2022 Thanks for the kind words, it was our pleasure to help and happy to hear you're up and running! JR Jakob R. CEO Computer Software Used the software for: I used a free trial ### "Great for personal projects!" August 2, 2023 5.0 Solved the problem of my Heroku site not connecting to my database. Pros The ease of use and user interface made things simple! Cons I wish there was a FAQ or more documentation. Review Source Response from Quotaguard August 6, 2023 Thank you so much, Jakob. This means a lot to the team. AB Alex B. Founder Information Technology and Services Used the software for: Less than 6 months ### "Great support for a great product" April 20, 2021 5.0 Pros We needed Quotaguard for a particular case and the support helped us through the installation process. Their response time was amazing! Quotaguard seems to be a very reliable solution. Cons Could become pricey if used for a large project. Review Source Response from Quotaguard April 22, 2021 Thanks for the kudos to the support team! I know they really go all out to try and help, so it means a lot when they are recognized. Reach out any time you need us again and look forward to working with you more in the future. MS Matt S. Technical Manager Computer Software Used the software for: Less than 6 months ### "Best Static IP provider on the market" December 29, 2020 5.0 The user interface is easy to navigate and the support team answered my questions within minutes of submitting Pros Quotaguard was a snap to setup and configuring an SSL certificate was super easy. The support team is very helpful and fast. Cons We have not experiences any cons so far. Reason for choosing Quotaguard Ease of use and superior support. Review Source Response from Quotaguard December 31, 2020 Hey Matt, thanks for the review, great to hear you are happy with the service. If you ever need anything, write to us at Support any time. RB Robert B. Owner Real Estate Used the software for: Less than 6 months ### "Excellent product, amazing support" February 16, 2021 5.0 Pros Simple to use and if you don't get it the support is unparalleled. My knowledge was limited but with expert guidance we got my system working in what was an easier way than first expected. Cons Can't fault it. Did exactly what I needed. Review Source Response from Quotaguard February 18, 2021 Thanks for the kind words Robert, look forward to working with you in the future. JB Josh B. Software Engineer Education Management Used the software for: Less than 6 months ### "Great customer service" July 31, 2023 5.0 Pros The software works well and the team is really responsive and helpful. Cons I've got nothing bad to say - Quotaguard works great so far Review Source Response from Quotaguard August 4, 2023 Thank you so much for the kind words, Josh. UK Ugnė K. Analytics Team Lead Media Production Used the software for: I used a free trial ### "Harder to setup, but worth it" October 10, 2021 5.0 Pros It solved the MySQL database access problem I had and everything works like a charm now. Customer support for the product is responsive and does their best to help. Cons There were some minor issues with the setup that prolonged my deployment time. I could not find help on them in the documentation. Review Source Response from Quotaguard October 19, 2021 Thanks for the great review, we're actually deploying a setup wizard to help with these trickier types of setups. In the future, that should make on-boarding a lot easier and faster for everyone. Similar Products Featured ## Related categories [Load Balancing](https://www.capterra.com/load-balancing-software/)