# Cartloop SMS Marketing Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Cartloop SMS Marketing Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/213395/Cartloop-SMS-Marketing/alternatives

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# 

 Cartloop SMS Marketing Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cartloop SMS Marketing

## What is Cartloop SMS Marketing?

Conversational text marketing platform that helps Shopify brands drive revenue, build relationships with customers, grow subscribers and engage them with highly targeted campaigns through simple text conversations. Our team (not yours) stands behind every conversation with your shoppers. You just sit back and see your sales grow!

## What is Cartloop SMS Marketing used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$50

Usage Based, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Cartloop SMS Marketing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cartloop.io&name=Cartloop SMS Marketing)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cartloop SMS Marketing

4.9 (25)

VS.

[5.0 (124)](https://www.capterra.com/p/183310/Text-P2P/reviews/)

Starting Price

$50

Usage Based, Per Month

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (25)

Ease Of Use

4.9 (0)

Value For Money

4.8 (24)

Value For Money

4.9 (0)

Customer Service

5.0 (24)

Customer Service

5.0 (0)

## Cartloop SMS Marketing alternatives

[4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/)

Starting price

$1.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Mobile Marketing Cloud](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/)

[0.0](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/#reviews)

Starting price

$31.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/)

[OneSignal](https://www.capterra.com/p/163452/OneSignal/)

[4.7 (106)](https://www.capterra.com/p/163452/OneSignal/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163452/OneSignal/)

[Attentive](https://www.capterra.com/p/179576/Attentive/)

[4.8 (108)](https://www.capterra.com/p/179576/Attentive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/179576/Attentive/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Autoresponders

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and automatically send premade copy in response to customer messages

ROI Tracking

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Campaign Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and interpret campaign performance metrics

Campaign Planning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan and strategize marketing campaigns

Customer Segmentation

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Cartloop SMS Marketing 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Manage, organize, and store contact information

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple subscribers at the same time

Notifications via mobile devices

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Send personal messages to clients or attendees

Analyze and gain insights into data in real-time

Send and receive messages in real-time via an online communication channel

Receive data and information in real time

Active reporting of data and metrics

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.8 (25)

4.8

Based on 25 reviews

## Pricing

Value for money

4.8 (24)

Free Trial

Basic

$50.00

Usage Based,Per Month

Value for money

4.8 (24)

4.8

Based on 24 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Typeform](https://www.capterra.com/p/137289/Typeform/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Gorgias](https://www.capterra.com/p/155357/Gorgias/)[

Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[

Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (24)

5.0

Based on 24 reviews

## User reviews

Overall rating

4.9

Based on 25 reviews

Filter by rating

5(23)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SL

Sean L.

Owner

Retail

### "So far so good "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 18, 2022

Pros

Collected a lot of leads. Still waiting to run a campaign

Cons

Nothing yet, just waiting to see how well the campaign does

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CL

Chris L.

Online Shop Manager

Food & Beverages

### "Great app with great support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2022

Pros

The team at Cartloop help you get up and running in no time, then also help with planning going forward. A lot of competitors also seem to be US focused, but not the case with Cartloop, so great for us in the UK.

Cons

Nothing so far. Still early days. Will update if we encounter anything.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Karishma K.

Designer + Founder

Apparel & Fashion

### "Took me (positively) by surprise!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 28, 2022

Tops - I have no complaints!

Pros

I love how easy + minimal it is and how many sales it's led to!

Cons

I feel like there could be an "in-between" monthly price which enables campaigns at a more feasible cost.

Reasons for choosing Cartloop SMS Marketing

I had someone approach me for a custom build - but it was too fiddly and challenging to execute.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AB

Adam B.

CEO

Health, Wellness and Fitness

### "Good tool for customer engagement"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 13, 2022

we are trying to improve the engagement with potential shoppers. After a few weeks this seems to be working.

Pros

the onboarding process was excellent. the team is very responsive and also great on providing advice. The ease of integration into our shopify site is great and builds on a positive customer experience.

Cons

I'm still working on ways to improve key words to increase effectiveness - early days for us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AM

Alexane M.

External Communications Manager

Cosmetics

### "Completely satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

March 2, 2022

We have been using it for many months and it helps us to increase our sales, the SMS campaigns work very well with our audience.

Pros

The fact that it is real people who write and answer and not a robot.

Cons

nothing special, the application is well done, easy to understand and use and the support answers quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Himanshu C.

Founder

Consumer Goods

### "Awesome Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2022

very good.

Pros

Ease of use, fast onboarding, helping in increasing sales.

Cons

Nothing at all. I do not have anything to complain.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BF

brian f.

owner

Retail

### "cartloop is great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2022

Pros

having a live person who knows your business is available to your customers 24-7

Cons

the team needs to learn nuances about your business and that take time

Reasons for choosing Cartloop SMS Marketing

a live person vs automation will win every time if they are managed properly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EO

Ezeugo O.

CEO

Retail

### "An awesome review for an awesome team "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 18, 2022

The Overall experience is an overall satisfaction for me.

Pros

The ease of use. The fact that I can literally text any of their staff and the job gets done. Giving me extra time to focus on other things. I haven't used any other platform but sincerely, I don't think I'm going anywhere else for a long time.

Cons

The pop ups. Wish there was a way to time it. Setting it up on exit intent for example, or when a customer scrolls 25% of your website or something like that

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GP

Gabriel P.

Founder

Arts and Crafts

### "Best done-for-you platform! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 10, 2022

Pros

I am simply amazed by this app and by the team that’s working there. When I reached out to them, the team instantly responded back, onboarded me, created a strategy based on my needs. They promised to help me with anything that has to do with SMS and that was true. Whenever I was sending a campaign, they helped me draft the text and recommended me days and hours for better conversion. The results are also fantastic. I’ve been using automated flows for SMS and the results were decent, but conversational flows are way better! The results almost doubled. Highly recommend the app!

Cons

I really don't dislike anything about Cartloop. All the feedback I offer is often implemented which I love!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Wholesale

### "Human approach"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2022

Pros

They pride with the conversational approach and that's exactly what they do. They keep it conversational and human from first demo not only in the app's conversations. You don't feel transactional but rather fully supported - kudos to \[SENSITIVE CONTENT\] !!

Cons

I would love to see more reporting options.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213395/Cartloop-SMS-Marketing/reviews/)

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