# Cartloop SMS Marketing Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cartloop SMS Marketing Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/213395/QuillBot --- # Cartloop SMS Marketing Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cartloop SMS Marketing ## What is Cartloop SMS Marketing? Conversational text marketing platform that helps Shopify brands drive revenue, build relationships with customers, grow subscribers and engage them with highly targeted campaigns through simple text conversations. Our team (not yours) stands behind every conversation with your shoppers. You just sit back and see your sales grow! ## What is Cartloop SMS Marketing used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $50 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cartloop SMS Marketing?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cartloop.io&name=Cartloop SMS Marketing) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cartloop SMS Marketing 4.9 (25) VS. [5.0 (125)](https://www.capterra.com/p/183310/Text-P2P/reviews/) Starting Price $50 Usage Based, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.9 (0) Value For Money 4.8 (24) Value For Money 4.9 (0) Customer Service 5.0 (24) Customer Service 5.0 (0) ## Cartloop SMS Marketing alternatives [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Mobile Marketing Cloud](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/) [0.0](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/#reviews) Starting price $31.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218943/Mobile-Marketing-Cloud-by-CM-com/) [OneSignal](https://www.capterra.com/p/163452/OneSignal/) [4.7 (106)](https://www.capterra.com/p/163452/OneSignal/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163452/OneSignal/) [Drift](https://www.capterra.com/p/227417/Drift/) [4.5 (200)](https://www.capterra.com/p/227417/Drift/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227417/Drift/) ## FAQs about Cartloop SMS Marketing Overview ### Which roles and teams benefit most from Cartloop SMS Marketing? Cartloop SMS Marketing is most used by ecommerce owners, founders, and C-suite leaders who need to grow revenue through conversational SMS campaigns. Marketing teams and communications managers use it to recover carts, launch promotions, and engage shoppers, while online store managers support retention, customer response workflows, and day-to-day sales performance. Answer based on 25 reviews Overview ### What company size and industries is Cartloop SMS Marketing built for? Cartloop SMS Marketing is built for small businesses in eCommerce, with 100% of reviewers coming from small companies and Retail leading at 28%. It also serves Health, Wellness and Fitness at 16% and Apparel and Fashion at 12%, aligning with Shopify, Shopify Advanced, and Shopify Plus merchants. Answer based on 25 reviews Features and Usability ### What are the key features of Cartloop SMS Marketing? Cartloop SMS Marketing offers SMS marketing and SMS messaging, mass texting, and one-to-one messaging for direct communication. It also includes campaign management, scheduling, segmentation, and autoresponders, plus contact and subscriber management. Additional features include campaign analytics, conversion tracking, real-time reporting, mobile alerts, and third-party integrations. Integrations ### Which third-party tools and platforms does Cartloop SMS Marketing integrate with? Cartloop SMS Marketing integrates with 7 third-party tools, including Shopify, Shopify Plus, Klaviyo, Recharge, Gorgias, Typeform, and Zendesk Suite. These integrations cover ecommerce, email marketing, customer support, subscription billing, and form capture for SMS campaigns and checkout recovery. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does Cartloop SMS Marketing offer? Cartloop SMS Marketing provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual reference materials for self-paced learning and feature review. Getting Started and Support ### What customer support options does Cartloop SMS Marketing offer? Cartloop SMS Marketing provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Users describe the team as responsive, helpful, and professional, with fast live help and a personal touch that makes setup and ongoing use feel straightforward, especially for beginners. Answer based on 5 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Autoresponders 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and automatically send premade copy in response to customer messages Campaign Segmentation 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Group campaigns by project, client, or campaign for better management. ROI Tracking 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Campaign Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Campaign Planning 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan and strategize marketing campaigns Cartloop SMS Marketing 28 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Manage, organize, and store contact information Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Import and export data to and from software applications Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Automate workflows and trigger campaigns based on customer actions Send messages to multiple subscribers at the same time Notifications via mobile devices A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey Send personal messages to clients or attendees Analyze and gain insights into data in real-time Send and receive messages in real-time via an online communication channel Receive data and information in real time Active reporting of data and metrics Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Send promotional campaigns or transactional messages via text messages Send messages via SMS Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.8 (25) 4.8 Based on 25 reviews ## Pricing Value for money 4.8 (24) Free Trial Basic $50.00 Usage Based,Per Month Value for money 4.8 (24) 4.8 Based on 24 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Typeform](https://www.capterra.com/p/137289/Typeform/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Gorgias](https://www.capterra.com/p/155357/Gorgias/)[ Shopify Plus](https://www.capterra.com/p/171845/Shopify-Plus/)[ Recharge](https://www.capterra.com/p/206617/ReCharge-Payments/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (24) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (24) 5.0 Based on 24 reviews ## User reviews Overall rating 4.9 Based on 25 reviews Filter by rating 5(23) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SL Sean L. Owner Retail ### "So far so good " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 18, 2022 Pros Collected a lot of leads. Still waiting to run a campaign Cons Nothing yet, just waiting to see how well the campaign does Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Chris L. Online Shop Manager Food & Beverages ### "Great app with great support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2022 Pros The team at Cartloop help you get up and running in no time, then also help with planning going forward. A lot of competitors also seem to be US focused, but not the case with Cartloop, so great for us in the UK. Cons Nothing so far. Still early days. Will update if we encounter anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Karishma K. Designer + Founder Apparel & Fashion ### "Took me (positively) by surprise!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 28, 2022 Tops - I have no complaints! Pros I love how easy + minimal it is and how many sales it's led to! Cons I feel like there could be an "in-between" monthly price which enables campaigns at a more feasible cost. Reasons for choosing Cartloop SMS Marketing I had someone approach me for a custom build - but it was too fiddly and challenging to execute. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Adam B. CEO Health, Wellness and Fitness ### "Good tool for customer engagement" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 13, 2022 we are trying to improve the engagement with potential shoppers. After a few weeks this seems to be working. Pros the onboarding process was excellent. the team is very responsive and also great on providing advice. The ease of integration into our shopify site is great and builds on a positive customer experience. Cons I'm still working on ways to improve key words to increase effectiveness - early days for us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Alexane M. External Communications Manager Cosmetics ### "Completely satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 2, 2022 We have been using it for many months and it helps us to increase our sales, the SMS campaigns work very well with our audience. Pros The fact that it is real people who write and answer and not a robot. Cons nothing special, the application is well done, easy to understand and use and the support answers quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HC Himanshu C. Founder Consumer Goods ### "Awesome Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2022 very good. Pros Ease of use, fast onboarding, helping in increasing sales. Cons Nothing at all. I do not have anything to complain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BF brian f. owner Retail ### "cartloop is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2022 Pros having a live person who knows your business is available to your customers 24-7 Cons the team needs to learn nuances about your business and that take time Reasons for choosing Cartloop SMS Marketing a live person vs automation will win every time if they are managed properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EO Ezeugo O. CEO Retail ### "An awesome review for an awesome team " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2022 The Overall experience is an overall satisfaction for me. Pros The ease of use. The fact that I can literally text any of their staff and the job gets done. Giving me extra time to focus on other things. I haven't used any other platform but sincerely, I don't think I'm going anywhere else for a long time. Cons The pop ups. Wish there was a way to time it. Setting it up on exit intent for example, or when a customer scrolls 25% of your website or something like that Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GP Gabriel P. Founder Arts and Crafts ### "Best done-for-you platform! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2022 Pros I am simply amazed by this app and by the team that’s working there. When I reached out to them, the team instantly responded back, onboarded me, created a strategy based on my needs. They promised to help me with anything that has to do with SMS and that was true. Whenever I was sending a campaign, they helped me draft the text and recommended me days and hours for better conversion. The results are also fantastic. I’ve been using automated flows for SMS and the results were decent, but conversational flows are way better! The results almost doubled. Highly recommend the app! Cons I really don't dislike anything about Cartloop. All the feedback I offer is often implemented which I love! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Owner Wholesale ### "Human approach" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2022 Pros They pride with the conversational approach and that's exactly what they do. They keep it conversational and human from first demo not only in the app's conversations. You don't feel transactional but rather fully supported - kudos to \[SENSITIVE CONTENT\] !! Cons I would love to see more reporting options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213395/Cartloop-SMS-Marketing/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.