Automated Integration

Total Service

4.5 / 5 2 reviews


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5,000.00/one-time
  • Deployment
    Installed - Windows
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Automated Integration
  • www.automatedintegration.com
  • Founded 1991
  • United States

About Total Service

Total Service is a completely integrated dispatching and accounting system. This multi-user software package was designed from the ground up exclusively for the repair, maintenance and construction industry. It is designed to maximize the productivity of each user while providing real-time information on any facet of your business when you need it. Total Service automates all routine tasks and moves information logically without having to double-enter a single piece of information.


Spotlight_media_placeholder

Total Service Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Total Service Reviews Recently Reviewed!

Our company uses this software currently for all of our business functions.

Jun 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Simple system for the most part and trainable with new employees, reports available if properly set up by automated, able to send out reports to customers, employees etc via Internet.

Cons: Support staff is quite delayed in their response time, many times the questions asked have no response or understanding of what is needed, many limitations to this program and what can be produced.

A great service industry product

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been users of this product for over 11 years now. It has grown with us. We are in the garage door industry which does not have its own software. this allows us to easily type up quotes, service tickets and work orders and convert them into invoices easily. There are many other functions the program has that we have not even begun to use. It really has been able to grow with us. We have over 30 techs in the field.