--- title: "StackTome Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StackTome Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/213465/StackTome/" page_type: "product" language: "en" --- # StackTome Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) StackTome ## What is StackTome? StackTome is a Review Management Solution that enables ECOMMERCE businesses: Boost organic traffic by injecting semantically relevant review content across 1000s of pages on your site to improve SEO. Understand what drives your customers experience with customer experience analytics. Respond to negative feedback quickly and use best reviews as social content for managing your online reputation. ## What is StackTome used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €199 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StackTome?[Manage this product listing](https://www.g2.com/products/stacktome/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StackTome 4.5 (4) VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price €199 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.7 (155) Value For Money 4.5 (4) Value For Money 4.5 (148) Customer Service 4.8 (4) Customer Service 4.6 (147) ## StackTome alternatives [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about StackTome Overview ### What company size and specific industries is StackTome built for? StackTome is designed for retailers of any size that sell online and want to increase revenue through organic traffic and customer reviews. It is suited to retail businesses across e-commerce and other online retail sectors that depend on reputation and review-driven discovery. Features and Usability ### What are the key features of StackTome? StackTome offers scoring, review monitoring, ratings and reviews management, and sentiment analysis for tracking feedback. It also includes response management, alerts and notifications, reporting and analytics, dashboards, data import and export, widgets, social sharing, API access, and third-party integrations for connecting review data across channels. Integrations ### Which third-party tools and platforms does StackTome integrate with? StackTome integrates with 8 third-party tools, including BigCommerce, Hootsuite, Microsoft Azure, Salesforce Sales Cloud, Shopify, Tableau, WooCommerce, and Zendesk Suite. These integrations cover ecommerce, social media management, cloud services, CRM, analytics, and customer support platforms. Getting Started and Support ### What customer support options does StackTome offer? StackTome provides email/help desk support and a knowledge base for self-service help. Support experience details are not available here, so the available channels are limited to these two options. ## Features AI summary Based on 2,212 Review Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) StackTome supports **Review Monitoring**, so teams can keep track of incoming reviews and stay aware of customer sentiment across channels. However, it does not offer **Review Request** or **Feedback Management**. Instead, it provides **Negative Feedback Management** (**53%**), which gives businesses a way to identify and respond to unhappy customers before issues spread further, helping teams protect brand reputation and improve the customer experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Content Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Import/Export Import and export data to and from software applications StackTome 23 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Badge Management: Allows businesses to manage badges from review websites. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Scoring: Automatically calculate score after the assessment - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Sharing: Allows businesses to share their videos on social media. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.5 (4) Free Trial Basic €199.00 Per Feature,Per Month Value for money 4.5 (4) 4.5 Based on 4 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[ Tableau](https://www.capterra.com/p/208764/Tableau/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Head of Customer Support Retail ### "Head of Customer Support - Saves time" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 18, 2021 Without StackTome we couldn’t reply to Feefo reviews. Now we can manage all incoming reviews through Zendesk, even if it comes from Feefo, Trustpilot and Google which saves us time and allows us to quickly respond to any negative feedback, identify reoccurring issues, and so on. Pros One centralized platform in which you are able to handle, monitor, and delegate all incoming reviews. Works as a native app within Zendesk. Provides comprehensive information about reviewers that allows us to make a better informed decision when communicating with customers. Cons So far I don’t have any problems with the tool, I only wish we had it sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 25, 2021 We appreciate your feedback a lot. I'm glad that StackTome helps you on a day to day basis. Here we're mostly motivated by creating value for our customers. TZ Tetyana Z. SEO Specialist Design ### "Improves our website’s organic search rankings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2021 Stacktome allows us to spread unique customer reviews across all of our website pages. Each page is matched by contextually relevant keywords, which helps the page to rank better on Google. Also each page gets updates automatically with new reviews, utilizing UGC to full extent. Pros Ability to search for reviews for any keyword. Useful keyword word cloud exploration tool for understanding which keywords dominate customer reviews. Customer review widget that can be customized to any degree. Cons Currently there's no way to track different page keyword performance via app, though StackTome is able to pull data from Google directly for manual reporting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2021 I'm happy to hear you find our product useful. We value your feedback and planning to build more tools to help you improve website SEO. YS Yulia S. Social Media Marketer Marketing and Advertising ### " Social Media Manager - Easy Social Sharing!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 8, 2020 I’m really pleased with the app which makes my life easier for managing social review posts. Pros It was quite easy to get started with social sharing of reviews as Stacktome customer support helped me every step of the way. I like that I can automate scheduling reviews on both Facebook and Twitter. Cons Currently, I cannot attach images to review posts directly from the app. I really hope they’ll add this feature later. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 28, 2020 Hey, I really appreciate taking the time to share your feedback with us. We're improving the app on a daily basis and the image attachment feature is high on our todo list. Cheers! MJ Martin J. MD Retail ### "StackTome services" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2020 We use StackTome to serve unique on page reviews on our store through their API, which makes over a million requests per day with very little impact on total page load speed. We also receive all the cleaned review data that gives us the ability to do custom reports and dashboards for customer experience analytics. Pros Allows to own all the review data no vendor lockin. Very fast API that doesn't slow down our page load speed. On page SEO benefits from serving unique reviews by keywords and geo data. Pulls reviews from many review sources, that allows us to use Feefo and Trustpilot at the same time. Provides useful integrations with customer support and social platforms. Cons Doesn't support review invites. Even though it’s easy to get started, StackTome does have a learning curve to utilize its capabilities to the fullest, but they do have helpful customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2020 Thanks for taking the time to leave a review! We work hard to meet our customers' expectations, and we're happy to hear we hit the mark for you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.