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If you are looking for a SIMPLE, easy-to-use platform to manage your property management business that is designed SPECIFICALLY for CANADIAN provincial LTB rules and regulations. MiPropertyPortal is THE SOLUTION you've been looking for! The solution is specifically designed to manage the most important aspects of your business, including contacts, tenants, properties, inspections, maintenance and more Try it for FREE – NO credit card required.
Provider
Mi Property Portal
Located In
Canada
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Webinars, Documentation, Videos, Live Online
Support
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk
Residential Properties, Multi-Family Apartment Building, Student Rental, Commercial Properties, Mixed Used, Co-op Housing
Content Source: Mi Property Portal
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Mi Property Portal Reviews
Pros
This is an organization that is very customer focused, and they do a fantastic job of implementing features that their users suggest. The application is very robust.
The turnaround times are great when it comes to customer service and getting issues addressed which is highly appreciated during pressing times. Overall a pleasant experience so far.
It very user friendly and excellent value for expense. Customer support is top notch.
Cons
Too many options which make it difficult to navigate sometimes but I guess different clients have different options needed.
The system can be difficult to navigate at times. Some of the reports, invoices, etc. aren't always categorized in an orderly way which can be frustrating.
It's sometimes not very forgiving. It's sometimes hard to correct a mistake you made.
"We love MIPP!"
Pros: The rent payment and owner payout processes are amazing.
Cons: The reporting could be better, but the team is working on it, as in BC we have many trust account compliance issues.
Vendor Response
"Property Management solution- MI Propery Portal "
Overall: Using MI Property Portal allows me to manage the properties from any angle (maintenance and financial) ,manage vendors (POs,WOs, Invocies ) manage tenants (lease ,tickets,rent,receipts) financial (P&L, balance sheet,rent collection) and reports all linked with the others.I would recommend Property managers to us MI Property Portal as their Property Management solution
Pros: Linking all aspects of property managment under one roof and be able to follow the rental process from start to finish.
Cons: Con: Not yet allows to import transactions from banks .
"Feedback on Mi Property Portal"
Overall: customer services very good, prompt in getting back when quest is being send to them
Pros: software does cover all the aspects for property Management
Cons: Too many options which make it difficult to navigate sometimes but I guess different clients have different options needed
"MiPP is a cost-effective solution for property management!"
Overall: The customer service is just outstanding. Many times I've contacted the help desk. Even when the problem is actually me (too often to count), the representatives are fast, professional and kind. The software is robust and we've definitely gotten our money's worth from using it, but the people running the show are the big selling point for me.
Pros: After the initial few months of getting to know the software, we now track every dime on it. It's user friendly - for bookkeeping, communicating with tenants and sharing information easily between owners, managers and accountants.
Cons: Our bookkeeper doesn't like that it doesn't export to Quickbooks. The search engine for the help section isn't very good - I can never find what I'm looking for in there. There have been a few glitches along the way getting it to work well for our business (not traditional rentals), but resolutions are quick to be implemented by MiPP crew!
Vendor Response
"MiPropertyPortal"
Overall: Overall experience has been very positive!
Pros: I love how easy it is to use and learn, you get the hang of it very quickly. The staff are extremely helpful with the setup process as well as providing ongoing support whenever you need it. I love how quickly I get the support I need too.
Cons: There are small minor glitches sometimes but the team is always looking for ways to improve so that is appreciated.