--- title: "Channels Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Channels Software - reviews, pricing plans, popular comparisons to other Internal Communications products and more." source_url: "https://www.capterra.com/p/213534/Channels/" page_type: "product" language: "en" --- # Channels Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Channels ## What is Channels? Thanks to Channels, inform and communicate with your employees in a targeted way, directly at their workstation or mobiles, wherever they are, without changing their habits, nor adding an additional tool. It allows communication through several channels on the workstation, including: notification push, lock screen or background. ## What is Channels used for? [Internal Communications](https://www.capterra.com/internal-communications-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Channels?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://en.telelogos.com&name=Channels) ## Channels Overview Updated August 2026 AI summary Channels supports internal communication for organizations of any size by providing real-time notifications, an activity feed, and employee database management. Accessible on web and mobile platforms, it offers role-based access controls and integrates with Media4Display and SAP S/4HANA Cloud. Channels is suitable for businesses seeking structured updates and activity tracking without in-app messaging or content management features. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Channels 4.8 (6) VS. [### Workshop](https://www.capterra.com/p/229354/Workshop/) [5.0 (1)](https://www.capterra.com/p/229354/Workshop/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 5.0 (1) Value For Money 4.5 (6) Value For Money 5.0 (1) Customer Service 4.8 (6) Customer Service 5.0 (1) ## Channels alternatives Highest Rated [Kosy Office](https://www.capterra.com/p/209156/Kosy-Office/) [5.0 (3)](https://www.capterra.com/p/209156/Kosy-Office/#reviews) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/209156/Kosy-Office/) [Venga](https://www.capterra.com/p/183076/Venga/) [4.8 (6)](https://www.capterra.com/p/183076/Venga/#reviews) Starting price $3.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183076/Venga/) ## FAQs about Channels Overview ### What company size and specific industries is Channels built for? Channels is designed for organizations of any size that want to improve internal communication. It fits companies with communication, IT, marketing, HR, and upper management teams, making it suitable for general business use rather than a specific industry or sector. Features and Usability ### What are the key features of Channels? Channels offers API access, access controls and role-based permissions, plus single sign-on for user authentication. Core monitoring features include an activity dashboard, activity tracking, and an activity/news feed. It also includes search and filter tools, drag and drop, data import/export, employee database management, and real-time notifications and updates. Integrations ### Which third-party tools and platforms does Channels integrate with? Channels integrates with Media4Display and SAP S/4HANA Cloud. These catalog integrations connect Channels to media display and enterprise resource planning environments, giving it compatibility with two third-party platforms listed in the official integration catalog. Getting Started and Support ### What training and onboarding options does Channels offer? Channels provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup and direct instruction, webinars cover product topics in a group format, and documentation offers written reference material for self-paced learning and feature checks. Getting Started and Support ### What customer support options does Channels offer? Channels provides Email/Help Desk, a Knowledge Base, and Phone Support. User feedback on support quality is not available in the catalog, so the support experience cannot be characterized further. These channels give customers direct help options, self-service documentation, and phone contact for urgent questions. ## Features AI summary Based on 2,312 Internal Communications reviews Capterra reviewers highlight these features as the top priorities when selecting Internal Communications software: - **Real-Time Notifications** (**66%** of reviewers rated this feature as critical) - **Content Management** (**61%**) - **Chat/Messaging** (**61%**) Channels includes **Real-Time Notifications**. However, it does not include **Content Management** or **Chat/Messaging**. With **Real-Time Notifications**, teams can share updates as they happen, helping businesses keep employees informed, improve response times, and support faster internal communication across the organization. Real-Time Notifications 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Alerts/Notifications 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Access Controls/Permissions 4.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Employee Database 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Activity/News Feed 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Continuous profile-based stream of news and activity Real-Time Updates 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made Channels 15 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Electronic storage of staff/employee contact information and job status in a centralized repository Notifications via mobile devices Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to access multiple services after entering their login credentials once Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.5 (6) Value for money 4.5 (6) 4.5 Based on 6 reviews ## Integrations [ SAP S/4HANA Cloud](https://www.capterra.com/p/152293/SAP-S-4HANA/)[ Media4Display](https://www.capterra.com/p/185876/Media4Display/) ## Support, customer service and training options Customer Service 4.8 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (6) 4.8 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KV Killiana V. Responsable informatique adjoint Farming ### "Une communication interne améliorée grâce à Channels" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2025 Channels nous a permis d'améliorer significativement notre communication interne. Que ce soit pour des rappels réguliers, de la communication de crise ou des informations d'ordre générales l'outil nous permet de cibler de manière pertinente nos utilisateurs. Pros Channels est un outil qui se met en place très rapidement. Après une heure de transfert de compétences, nous sommes autonomes sur l'outil. Cons Au démarrage de notre projet Channels, nous avons rencontré des difficultés lié aux environnement RDS. Mais ces difficultés ont rapidement été gommées par une évolution des outils. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 20, 2025 Bonjour Killiana, merci pour votre avis. Nous sommes heureux que Channels réponde à vos besoins, en particulier dans un environnement RDS. Nous continuons à développer l’outil pour qu’il s’adapte toujours mieux à vos usages. CS Chamein S. Digital Signage Administrator Telecommunications ### "Round of applause for Channels. 10/10" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2025 Channels is an excellent application, not only is it user friendly, but it provides many capabilities at your fingertips. Pros Its User friendly and easy to use. Lockscreens, backgrounds, notifications and alerts appear instantly after publishing. Cons At first i experienced issues with the Target setup, due to different BUs, but as always. Telelogos was right there to assist and provided me with a solution to use criteria's for target filtering. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 20, 2025 Hello Chamein, thank you for your feedback! We’re glad Channels meets your expectations, particularly with target filtering. We keep improving the tool to ensure it always aligns with your needs. PC Pierre C. Responsable Support et Intégration Hospital & Health Care ### "Telelogos Channels en établissement de santé " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2025 Très bonne expérience. Cet outil facilite grandement notre communication interne sur tous types de sujets (institutionnel, technique, communication) Pros Facilité de déploiement et d'usage. Ergonomie simple et efficace. Ne nécessite pas de formation en interne. Cons Intégration sur un environnement Citrix ou RDS. Mais l'équipe Telelogos nous accompagne pour implémenter l'outil en environnement partagé. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JD Julien D. Responsable exploitation et support International Trade and Development ### "Ne perdez plus une information" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 Utiliser pour informer en temps réelle une flotte de commerciaux équipé de tablette sur de la disponibilité de produits, ruptures, relances etc... Pros Simplicité d'utilisation, fonctionne à 100%, toute les notifications sont reçus et intégration parfaite à Windows. Suivi du visionnage, plus efficace que les mails. Cons Aucun aspects négatifs particuliers. Le produit est régulièrement mis à jour et la r&d prends en compte les demande d'évolution. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 20, 2025 Bonjour Julien, merci pour votre avis. Nous sommes heureux que Channels réponde à vos attentes et que ses mises à jour régulières contribuent à votre satisfaction. Votre retour nous encourage à poursuivre nos efforts pour toujours mieux vous accompagner SV Stacy V. Customer Success Officer Information Technology and Services ### "Avis Channels - On adore !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2025 Pros Facilité d'utilisation et interface intuitive. Fonctionnalités intéressantes et répondent parfaitement à nos besoins. Cons Aucun inconvénient n'a été constaté depuis le début de l'utilisation de ce logiciel. Le support a toujours été présent. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor November 20, 2025 Bonjour Stacy, merci pour votre retour. Nous sommes ravis que Channels réponde à vos besoins depuis son déploiement. Nous continuons à l’améliorer pour qu’il reste en phase avec vos attentes. GG Gilles G. Technicien Micro-Reseau Furniture ### "Vraiment Pratique !" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 23, 2022 Avec Channels, nous sommes certains que l'information est prise en compte par nos utilisateurs...nous gagnons plus de temps pour résoudre nos incidents en communiquant plus rapidement. Pros La publication d'alerte est vraiment pertinente et simple d'utilisation. Cons Pas encore d'expérience négative avec Channels. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 29, 2022 Bonjour Gilles, merci pour votre avis ! Nous sommes ravis que Channels réponde à vos besoins, et continuons de développer notre outil pour que cela reste le cas. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.