# Ackroo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ackroo Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/213549/Ackroo/pricing

---

# 

 Ackroo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Ackroo

## What is Ackroo?

Reward your customers & watch your revenue grow. Ackroo is your one-stop-shop for an all-in-one customer loyalty software solution. Businesses can manage their gift cards, loyalty, marketing, and payments within the same platform. Within a centralized platform, businesses can set up and track their loyalty program across multiple locations, have access to all reporting tools, and set up and run marketing campaigns to their loyalty customer base.

## What is Ackroo used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Mobile Marketing](https://www.capterra.com/mobile-marketing-software/)

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

81%

Neutral

10%

Negative

10%

Starting price

CA$35

Per Feature, Per Month

Free trial  
not available

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Do you work for Ackroo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ackroo.com&name=Ackroo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ackroo

4.2 (21)

VS.

[4.9 (248)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting Price

CA$35

Per Feature, Per Month

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (21)

Ease Of Use

4.7 (248)

Value For Money

4.0 (20)

Value For Money

4.6 (234)

Customer Service

4.2 (20)

Customer Service

4.9 (244)

## Ackroo alternatives

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

[4.7 (701)](https://www.capterra.com/p/152997/BirdEye/reviews/)

Starting price

Contact vendor for pricing

[TapMango](https://www.capterra.com/p/148733/TapMango/)

[4.8 (186)](https://www.capterra.com/p/148733/TapMango/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/148733/TapMango/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

4.1 (10)

60.00% of 10 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Gift Card Management

3.8 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Rewards Management

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Activity Tracking

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Campaign Management

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Customer Segmentation

4.2 (5)

40.00% of 5 reviewers that rated this feature as important or highly important

Process of dividing customers into groups based on common characteristics

Ackroo 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Access software remotely via mobile devices

Manage multiple campaigns in one system

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Strategize and implement rewards for returning customers, employees and other members

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Get Advice

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Features

4.1 (21)

4.1

Based on 21 reviews

## Pricing

Value for money

4.0 (20)

Basic

CA$35.00

Per Feature,Per Month

Value for money

4.0 (20)

4.0

Based on 20 reviews

## Integrations

[

Clover](https://www.capterra.com/p/226864/Clover/)[

Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)[

Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[

Squirrel POS](https://www.capterra.com/p/43475/Squirrel-POS/)[

Moduurn](https://www.capterra.com/p/200188/moduurn/)[

Hippos POS](https://www.capterra.com/p/182193/HIPPOS/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (20)

4.2

Based on 20 reviews

## User reviews

Overall rating

4.2

Based on 21 reviews

Filter by rating

5(12)

4(5)

3(2)

2(1)

1(1)

Mentioned topic

Sorted by most recent

CB

Catherine B.

Owner

Food & Beverages

### "Good option for gift cards"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 10, 2022

My overall experience with Ackroo has been great.

Pros

Ackroo is very user friendly and staff understands rapidly how to use it with our current POS.

Cons

The only thing I dislike is the monthly price that I find a little bit high because I do not do that many gift cards transactions per month.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SS

Serena S.

SM

Retail

### "Gift Cards made possible"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

1/10

September 6, 2021

Good service

Pros

Its easy to set up and use. We did not have gift cards before

Cons

Its a bit costly if you dont use or sell many. A lot if fees involved for use, payment processing etc

Reasons for choosing Ackroo

No time to self manage

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CL

Connie L.

Owner

Cosmetics

### "I think we don’t have enough people to use this"

3.0

Overall Rating

3.0

3.0

Ease of Use

1.0

1.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 30, 2021

Pros

It is convenient for people to use it and the idea is very good

Cons

I can’t give any comments because we don’t have enough people to use it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Corey R.

Dealership Systems Lead

Automotive

### "Dilawri Group of Companies QC"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 30, 2021

Pros

Capacity to target specific customers based on their accumulated rewards

Cons

The thing I like the least about the software is nothing. All the aspects that we use are more than adequate.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Amanda M.

Payroll

Entertainment

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2021

Pros

It is very easy to use, fast and accurate. Customer service has always been helpful

Cons

No issues with the software at all, it has been a seamless process

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kevin C.

GM

Sports

### "Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

August 26, 2021

Overall, Ackroo does the job to manage our loyalty cards. Difficult to set up as we had to bounce between the payment reader rep and the ackroo rep, then the install process per machine.

Pros

Ackroo manages our loyalty card program accurately. It is a manual system, at least from our portion.

Cons

I would like to see it integrate with our software - so we do not have to manually enter every transaction

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TN

Tom N.

GM

Entertainment

### "Very happy customer "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 26, 2021

I would recommend to anyone. I use them at 4 business I own.

Pros

The ease of setup and training was amazing

Cons

Not much honestly. They were great and easy to work with.

Switched from

[Elavon](https://www.capterra.com/p/183057/Elavon/)

Pricing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MG

Micah G.

Software Engineer

Computer Software

### "Lacks Critical Ease of Integration with Wordpress/WooCommerce"

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

August 23, 2021

They are inapt when it comes to integration with eCommerce integrations other than an API which is the most important start but insufficient.

Pros

That it has an API and ability to export reports

Cons

Lacks necessary plugins for Wordpress/WooCommerce for ability apply Gift Cards to WooCommerces product purchases!

Reasons for choosing Ackroo

I was not part of the decision process but would have strongly advised against choosing Achroo do to it's lack on online integration.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jeremy K.

Owner

Food & Beverages

### "Great system! Complex customer interface..."

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 23, 2021

The customer service is excellent to work with, and the system is very functional!

Pros

It’s really easy to use, track and manage the card system. Reports are simple and the cards work excellent!

Cons

A customer using the gift card needs to be walked through a series of prompts and buttons to use their gift card - this shouldn’t be so complicated.

Reasons for choosing Ackroo

The integration with clover and the ease of setup.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AT

Alex T.

Owner

Restaurants

### "Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2021

Simple to use their products.

Pros

Simple to use and integrates with my current software. Was easy to upload liability reports when switching over.

Cons

The iOS app doesn’t always work with processing gift cards.

Alternatives considered

[PAYD](https://www.capterra.com/p/203175/PAYD/)

Reasons for choosing Ackroo

Ackroo came highly recommended by our payment processor.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213549/Ackroo/reviews/)

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