# The Bot Platform Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about The Bot Platform Software - reviews, pricing plans, popular comparisons to other No Code Platform products and more.

Source: https://www.capterra.com/p/213586/The-Bot-Platform

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# 

 The Bot Platform Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

The Bot Platform

## What is The Bot Platform?

A more connected, engaged and efficient working world starts here. The Bot Platform is an easy to use software tool that empowers HR and Comms Teams to supercharge the way they work using bots, automation and AI. Easily create your own bots and connect them to the Communication Channels your staff are using - whether that be Microsoft Teams, Slack, Workplace from Meta and many others. Create solutions that solve your key business challenges - from employee onboarding, knowledge sharing and news broadcasting through to learning and development, frontline incident reporting and compliance. Integrate with thousands of third party tools and HRIS services. Get in touch and we’ll have you set up for success in no time!

## What is The Bot Platform used for?

[No Code Platform](https://www.capterra.com/no-code-platform-software/)[Application Development](https://www.capterra.com/application-development-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)

Overall rating

Based on 16 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1400

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for The Bot Platform?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://thebotplatform.com/&name=The Bot Platform)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### The Bot Platform

4.6 (16)

VS.

[4.6 (328)](https://www.capterra.com/p/131789/ProntoForms-Mobile-Forms/reviews/)

Starting Price

$1400

Flat Rate, Per Month

Starting Price

$4800

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (16)

Ease Of Use

4.5 (325)

Value For Money

4.8 (12)

Value For Money

4.4 (284)

Customer Service

4.8 (16)

Customer Service

4.4 (291)

## The Bot Platform alternatives

[4.3 (169)](https://www.capterra.com/p/211755/Zoho-Creator/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.6 (249)](https://www.capterra.com/p/137206/Caspio/reviews/)

Starting price

$540.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/)

Starting price

$111.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (1)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

For No-Code Development

4.9 (9)

66.67% of 9 reviewers that rated this feature as important or highly important

Build applications without the use of code

Integrations Management

4.6 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

Workflow Management

4.9 (9)

44.44% of 9 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

Performance Metrics

4.4 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Pre-Built Modules

4.8 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Drag & Drop

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

The Bot Platform 13 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Communicate using direct chat or messages within the system

Assemble applications and processes by dragging over and arranging pre-built components

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Build applications without the use of code

Identify which applications need to exchange data and enable these data connections

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Allows employees to praise one another in a social network-like feed visible to the whole organization

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Gauge satisfaction and receive information for improvement and success

Create, design and manage workflows for repetitive tasks

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Features

4.4 (16)

4.4

Based on 16 reviews

## Pricing

Value for money

4.8 (12)

Free Trial

Basic

$1,400

Flat Rate,Per Month

Value for money

4.8 (12)

4.8

Based on 12 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[

Make](https://www.capterra.com/p/154278/Integromat/)[

ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[

Microsoft Power Automate](https://www.capterra.com/p/227210/Microsoft-Power-Automate/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (16)

4.8

Based on 16 reviews

## User reviews

Overall rating

4.6

Based on 16 reviews

Filter by rating

5(10)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

NL

nankun l.

analyst

Computer Software

### "bot platform for our team"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 17, 2023

overall i like the product for its easy development, quick API integration with workchat (meta internal chat tool) and easy for feature change.

Pros

ease of use and its really easy to modify and change from our internal process

Cons

not smart enough to carry a normal conversation and integration can be tricky with internal process

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Simon B.

Operations Systems Manager

Food & Beverages

### "Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 12, 2023

Great so far, new customer - happy to learn new skills and the bot platform team has been great and the tools have been explained in some great detail, more-so difficulties experienced with external tools as mentioned

Pros

Very welcoming team, invested in our company brand and very understanding of this - very much approachable and extremely good write ups and weekly checklists and updates sent out. Very useful information sent out by Heather Halliday especially on a daily basis if requested, very fast responses

Cons

The bot platform is great as a tool, it is more some of the unexpected difficulty with external tools such as make/integromat for integration purposes - quite a lot to learn along side the bot platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Karen W.

Operations Lead

Non-Profit Organization Management

### "BotPlatform drives change and policy in a fun way"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2023

BotPlatform has been crucial in reduction of systems audit findings around policy and procurement. Not only are the Bots effective, but colleagues also love to use them.

Pros

BotPlatform is easy to learn, easy to use, and easy to implement. In our organisation we needed support with implementation of, and consistent learning around, policies and processes. Creating Bots to provide support not only increased our consistency and resulted in less errors, but also freed up time for the Operations team to focus on other work.

Cons

When changing small details in variations you have to go through all messages with that same information to update. A find and replace function might be very useful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sophie H.

ESG Coordinator

Telecommunications

### "Great for driving company culture"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 5, 2023

The Bot Platform has allowed us to improve engagement in charity fundraising initatives, resulting in us smashing our fundraising target!

Pros

The Bot Platform allows us to collect any type of information we need from users and automatically puts answers into an Excel spreadsheet, saving us time.

Cons

Can be complicated/ time consuming to create a new bot e.g. have to find your own images/ gifs to upload, instead of search being integrated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MA

Michael A.

Senior Innovation Developer

Utilities

### "Easy to use, and delivers significant impact in MS Teams"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 4, 2023

My overall experience has been excellent. Their support is superb.

Pros

The Bot Platform is easy to use, has fantastic support, and is well designed

Cons

Unlike similar products, it doesn't have a mapping front end and I wish it did

Reasons for choosing The Bot Platform

We chose The Bot Platform for the integration with MS Teams

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Mark C.

Internal communications

Non-Profit Organization Management

### "Great platform (and great people)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2022

The Bot Platform is a great way to create bots for Workplace. It's really easy to get to grips with - you don't even need to know how to code, and you can get up and running in no time at all. You can use the templates, build your own bots, or combine both - from quick and simple solutions to smaller business problems to bigger more ambitious bots for more complex ones, the platform is easy to use and the people are incredibly helpful and friendly.

Pros

Really easy to use, really quick and easy to build and launch your own bots with no need to know about coding. There's tons of functionality, with more added all the time, and so many possibilities for building new bots and tweaking existing ones. And the people at TBP are an absolute pleasure to work with!

Cons

I don't have any cons to report – a great experience all round!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EC

Ester C.

IT Manager on Employee Experience and People Analytics

Retail

### "Perfect to start on creating amazing bots"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 8, 2022

​The Bot Platform allows you to have your first bot in less than 30 minutes. The platform requires non-tech skills to configure the bots, as it is user friendly and is very intuitive to people to interact with them. As we integrated The Bot Platform with integromat we added some expertise/intelligence to our bots. We majority use TBP to create a different employee experience.

Pros

Intuitive and non-tech skills required.

Cons

Till the moment no cons at all. Everything working.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TD

Taryn D.

Director, Global Organizational Development

Health, Wellness and Fitness

### "The Bot Platform as a (Stellar) Recognition Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 1, 2022

Pros

We use The Bot Platform's tech to gather and publish peer to peer nominations for our global employee recognition program, and couldn't be happier. It's so simple to implement and run as an admin and intuitive for employees to use when submitting nominations. The final output - a public post to a WP group is highly engaging and drives conversation among employees. And yet, even with all of this, my favorite thing about The Bot Platform is their customer centricity and strategic partnership - we have a true partner in TBP.

Cons

I have no major complaints - there are times when the feed from the Bot to the back end gets interrupted, but this is most often a WP issue and always managed in a timely way by TBP.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

James D.

Internal Communications & Engagement Manager

Retail

### "Reviewy McReviewface"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 10, 2021

Brilliant, it has become an invaluable tool seamlessly integrated into Workplace, another invaluable tool. Customer service is very, very impressive.

Pros

Ease of use, easy deployable, simple-ish interface and options/customisation, help guides, customer support, pre built bots for inspo, responsive deployment and updates.

Cons

It can be complex, or near on impossible to deliver more complex things like Integromat stuff. The interface needs to be bigger when building messages. Better categorisation of messages, like 'folders' for groups of messages would be good. I am desperate to see the flow/journey/map of the messages I build so I can track it without having to 'use' it, plus a place to build that map.

Reasons for choosing The Bot Platform

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Dino D.

Technical Architect

Pharmaceuticals

### "BOT Platform fit with GSK"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2021

Excellent work experience and above all willing to listen and work with us.

Pros

Ease of use for non technical resources

Cons

Not yet capable of Single Sign on which makes it an issue for large organisations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/213586/The-Bot-Platform/reviews/)

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