# Rock Solid Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Rock Solid Software - reviews, pricing plans, popular comparisons to other Government products and more. Source: https://www.capterra.com/p/213638/OneView --- # Rock Solid Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on January 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Rock Solid ## What is Rock Solid? Rock Solid’s software empowers city and municipal leaders to digitally bridge the engagement gap between residents and their local government. With over 20 years of dedicated local government experience, we support City Clerks with solutions that help facilitate meetings and agenda management, hybrid city council meetings, automated 311 service requests, FOIA compliance, and more. Hundreds of customers trust Rock Solid, such as the cities of San Antonio, Los Angeles, Columbus, and Honolulu. ## What is Rock Solid used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Government](https://www.capterra.com/government-software/)[Complaint Management](https://www.capterra.com/complaint-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rock Solid?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rocksolid.com/ww&name=Rock Solid) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rock Solid 0.0 VS. [4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (199) Value For Money 0.0 (0) Value For Money 4.0 (146) Customer Service 0.0 (0) Customer Service 4.1 (158) ## Rock Solid alternatives [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Rock Solid Overview ### What company size and specific industries is Rock Solid built for? Rock Solid is designed for city, county, and state government organizations, making it a fit for public-sector agencies of varying sizes. It targets government teams that need software built for municipal, county, and state operations rather than private-sector businesses. Features and Usability ### What are the key features of Rock Solid? Rock Solid offers project management, task management, workflow management, and workflow automation for organizing work processes. It also includes service request management, work order management, case management, and records management, plus dashboards, customizable reports, real-time analytics, alerts/notifications, and third-party integrations for tracking operations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Rock Solid integrate with? Rock Solid integrates with Trimble Cityworks. This native connection supports data sharing between Rock Solid and Cityworks for organizations that manage asset, maintenance, and public works workflows in connected systems. Getting Started and Support ### What training and onboarding options does Rock Solid offer? Rock Solid provides in person training, live online sessions, and documentation for teams getting started. In person training supports direct, face-to-face instruction, live online sessions allow guided remote learning, and documentation gives written reference material for self-paced review and setup. Getting Started and Support ### What customer support options does Rock Solid offer? Rock Solid provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. No reviewer feedback is available to describe support quality, response times, or common issues, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Budgeting/Forecasting Create budgets based on historical data and future projections Rock Solid 38 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Create budgets based on historical data and future projections Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Intended to be used by governmental agencies Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Plan and coordinate all the resources, costs and time needed to execute assignments Active reporting of data and metrics Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Creating, assign, and track jobs and/or tasks for work orders Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.