--- title: "Rock Solid Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rock Solid Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more." source_url: "https://www.capterra.com/p/213638/OneView/" page_type: "product" language: "en" --- # Rock Solid Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Rock Solid ## What is Rock Solid? Rock Solid’s software empowers city and municipal leaders to digitally bridge the engagement gap between residents and their local government. With over 20 years of dedicated local government experience, our cloud solutions automate meeting and agenda management and video streaming, hybrid city council meetings, 311 service requests, FOIA compliance, and more. Hundreds of customers trust Rock Solid, such as the cities of San Antonio, Los Angeles, Columbus, and Honolulu. ## What is Rock Solid used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Government](https://www.capterra.com/government-software/)[Complaint Management](https://www.capterra.com/complaint-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rock Solid?[Manage this product listing](https://www.g2.com/products/rock-solid-oneview/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rock Solid 0.0 VS. [4.5 (830)](https://www.capterra.com/p/136189/Salesforce/reviews/) Starting Price Contact vendor Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (814) Value For Money 0.0 (0) Value For Money 4.2 (594) Customer Service 0.0 (0) Customer Service 4.3 (632) ## Rock Solid alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Rock Solid Overview ### What company size and specific industries is Rock Solid built for? Rock Solid is designed for city, county, and state government organizations. It is built for public-sector agencies that need software tailored to local and state government operations, rather than for general business use across other industries. Features and Usability ### What are the key features of Rock Solid? Rock Solid offers project management, task management, work order management, and service request management for operational tracking. It also includes workflow automation, approval process control, alerts/notifications, and status tracking, plus reporting and analytics features such as dashboards, real-time reporting, customizable reports, and performance metrics. Integrations ### Which third-party tools and platforms does Rock Solid integrate with? Rock Solid connects natively to Trimble Cityworks. Getting Started and Support ### What training and onboarding options does Rock Solid offer? Rock Solid provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and later lookup. Getting Started and Support ### What customer support options does Rock Solid offer? Rock Solid provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to search for answers or contact support directly, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 287 Knowledge Base reviews Capterra reviewers highlight these as the features buyers value most when choosing government software: - **Financial Management** (**75%** of reviewers rated this feature as critical) - **Workflow Management** (**44%**) - **Activity Dashboard** (**39%**) Rock Solid supports **Workflow Management**. However, it does not include **Financial Management** or **Activity Dashboard**. Instead, it offers **Compliance Management** (**40%**), which still addresses an important priority for many buyers. Together, these capabilities can help government teams standardize internal processes, stay aligned with regulatory requirements, and manage day-to-day work more efficiently. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Budgeting/Forecasting Create budgets based on historical data and future projections Rock Solid 38 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Budgeting/Forecasting: Create budgets based on historical data and future projections - Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Management: Manage, store and organize emails within the system or via third-party apps - For Government: Intended to be used by governmental agencies - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Trimble Cityworks](https://www.capterra.com/p/80839/CityWorks/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.