# MuleSoft Mule ESB Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about MuleSoft Mule ESB Software - reviews, pricing plans, popular comparisons to other Integration products and more.

Source: https://www.capterra.com/p/213666/Mule-ESB

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# 

 MuleSoft Mule ESB Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MuleSoft Mule ESB

## What is MuleSoft Mule ESB?

Mule ESB is an open source enterprise service bus that enables organizations to integrate and expose existing systems as services. The Anypoint Platform graphical design environment and built-in Mule runtime engine allow users to implement flexible ESB architectures that connect legacy, SaaS, and cloud applications across various protocols and data formats.

## What is MuleSoft Mule ESB used for?

[Integration](https://www.capterra.com/integration-software/)[Enterprise Service Bus (ESB)](https://www.capterra.com/esb-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for MuleSoft Mule ESB?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.salesforce.com&name=MuleSoft Mule ESB)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MuleSoft Mule ESB

4.5 (4)

VS.

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.1 (12)

Value For Money

4.0 (3)

Value For Money

3.7 (9)

Customer Service

3.7 (3)

Customer Service

3.9 (9)

## MuleSoft Mule ESB alternatives

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (81)](https://www.capterra.com/p/92420/EDI-HQ/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (60)](https://www.capterra.com/p/181545/ConnectPointz/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.4 (27)](https://www.capterra.com/p/160547/Linx-Low-Code-Development/reviews/)

Starting price

$599.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

ETL

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of extracting, transforming, and loading data

Integrations Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Escalation

System alerts about the need to escalate an issue or request

API

Application programming interface that allows for integration with other systems/databases

Application Management

Track, manage and store the applications of potential future members, customers or candidates

MuleSoft Mule ESB 17 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Creation and customization of dashboards

Track the management and flow of data throughout the organization

Supports common databases such as MySQL and Oracle

Assemble applications and processes by dragging over and arranging pre-built components

Architectural pattern to integrate mutually interacting applications

Process of extracting, transforming, and loading data

Identify which applications need to exchange data and enable these data connections

The ability of two or more systems to exchange information or data.

Access software remotely via mobile devices

Receive data and information in real time

Active reporting of data and metrics

Set up connections to third-party platforms to improve business processes

Allows the integration of data between different web services

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

4.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (3)

4.0

Based on 3 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

## Support, customer service and training options

Customer Service

3.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.7 (3)

3.7

Based on 3 reviews

## User reviews

Overall rating

4.5

Based on 4 reviews

Filter by rating

5(3)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Lead Engineer

Information Technology and Services

### "Mule ESB provides environment best for integration "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 27, 2022

Using for around 1.6years feels very useful tool for integration

Pros

It is easy to understand and use independently

Cons

Some of features are paid so needs subscription

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Solution Architect

Computer Software

### "Legacy approach to enterprise integration"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

4/10

October 3, 2019

Mule ESB is a heavyweight approach to application integration

Pros

Mule ESB is based on an open-source ethos, and has many out-of-the-box connectors which can be used as an integration accelerator

Cons

I think that the ESB pattern is becoming a legacy approach to application integration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

John C.

Sales, Strategic Accounts

Computer Software

### ""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 13, 2017

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RS

Rakesh Sharma

### "Taking The Donkey’s Work Out Of Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

0.0

0.0

Features

0.0

0.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

April 3, 2013

Mule ESB is lightweight and works across platforms. In addition, it is popular: the Mule open source project has a community of over 150,000 members. Most of these members are developers, who constantly grow the product using mainstream IDE environments such as Eclipse, Maven, Spring, and Ant. In addition, you can use the company’s CloudHub solution to integrate offline components of your IT asset inventory with their cloud-based counterparts.

Pros

Great tool to take the donkey's work out of scalable and flexible integration

Cons

Could be less technical

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)