# Phonebooth Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Phonebooth Software - reviews, pricing plans, popular comparisons to other Telephony products and more. Source: https://www.capterra.com/p/213667/Phonebooth --- # Phonebooth Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Phonebooth ## What is Phonebooth? VoIP solution that helps businesses set up conference calls & utilize voice-to-text transcription functionality to read voicemails. ## What is Phonebooth used for? [Telephony](https://www.capterra.com/telephony-software/)[VoIP](https://www.capterra.com/voip-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phonebooth?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.bandwidth.com/&name=Phonebooth) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phonebooth 4.3 (6) VS. [4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $20 Per User, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.4 (871) Value For Money 4.7 (3) Value For Money 4.3 (783) Customer Service 3.3 (3) Customer Service 4.1 (802) ## Phonebooth alternatives [4.1 (224)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [4.2 (459)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (871)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [View all alternatives](https://www.capterra.com/p/213667/Phonebooth/alternatives/) ## Pricing Value for money 4.7 (3) Basic $20.00 Per User,Per Month Value for money 4.7 (3) 4.7 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (3) 3.3 Based on 3 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(4) 4(0) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JM Jay M. President Staffing and Recruiting ### "Phonebooth user since 2015" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 4, 2025 My company has been using Phonebooth since 2015. We have no plans on replacing since this product is affordable and reliable. Pros This is very simple interface to use and I especially like the feature regarding call forwarding when I am on vacation. This makes it seem like I am never away from my desk! Cons Adding background music during call hold is a bit difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Technical Development Researcher Biotechnology ### "Does what it needs to!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 16, 2019 Pros IP telepathy has been an ongoing new concept that is still sinking into today's tech industry, but I think Phonebooth has it down. With their call forwarding systems, transcribed voicemails, and high quality signal, I think they have everything going for them to be successful. Great price as well. Cons Setting up the service was a bit of a hassle. Once you get it going, it's great, but you'll have to struggle a bit before you get to start using it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 30, 2018 Pros Setting up this was incredibly simple and straight forward. I was able to quickly start using it which was a great benefit of using Neat products. Cons Customer service was helpful but I found that reading online forums about the product was more beneficial when troubleshooting issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner/Operator Information Technology and Services ### "They are the best I've found so far but they stink" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 1, 2015 My firm is both a partner (referral) for phonebooth and a long time customer. First the good: The service works great almost every single day, and when it doesn't work - its usually not too hard to get things back on track. They also have a very competitive price and the dashboard is fairly easy to use. Unfortunately all of this is good but not good enough. They never listen to user feedback: in 3 years they have not changed the compatible phone list, which does not INCLUDE A SINGLE PORTABLE PHONE. Users have been arguing and complaining by web and phone for years - no change. In addition the user interface has some glaring bugs and issues and they have fixed none of these items. Lastly, they don't give 2 bits about their referral partners, we get rude responses on the phone, they never pay out on finders fees, and they once sent a client our Finders Fee by accident!! Nearly cost us the relationship with the client. Pros Mostly reliable service, affordable Cons Poor support, no one cares Poor sales support for partners (no respect or payouts) No new phone compatibility (Yealink has released a few lines of new phones with color screens, etc - no support at all for years) No portable phone options, Issues with dashboard never fixed after tons of user complaints. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris B. Professional Training & Coaching ### "That's the Best You Got?" 5.0 Overall Rating 5.0 5.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 14, 2014 Anyone who has ever dealt with a virtual pbx knows that systems aren't easy. They seem complicated, a lot of intricate parts to marriage together and serious work to have it run smoothly. First, Kudos to the 3 companies being compared here: phonebooth, grasshopper and 8x8, they've ALL made it relatively easy to have a virtual pbx. However, this misleading comparison has you believe 8x8 is the best. It's not! I've used all 3 and I'm a professional in this industry. I would never switch from phonebooth.com and we have never experienced an issue where customer support did not try and help us. I think a lot of times you have people who don't know how to talk the lingo that get frustrated when a customer support rep doesn't understand what you're describing in laymen terms. Just relax, be patient and try to explain it again. As for the offering of services, phonebooth is hands down the best, regardless of the misinformation that is presented here. Like android compatibility being removed from the list for phonebooth in compatibility. I use my phonebooth all the time on my Galaxy Note III with zero problems... If you want a TRUE analysis then take your time and go to EACH company's website and make your own comparison. You'll be glad you did! Pros super easy and flexible with great features included in its base price! Oh wait a minute, it only has ONE price!! The rest sell watered down version and then nickel and dime you to death... Cons none so far. There bundles are better and don't leave features out that the company can then upsell you on, like he competitors do... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Frustrated Consumer ### "Great Price, Great Product, but Terrible Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 0.0 0.0 Features 0.0 0.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 24, 2014 I love the price and the product. It is great as long as you don't encounter an issue. No one in the service department seems to care and they even go as far as to ignore your problems and concerns. Very frustrating to talk to and to get things done. I had an issue on 01/07/2014 and requested help. They "submitted a ticket" and received no updates. I called a total of 5 times requesting at least an update and all they said is "it has been escalated to our tier 2 engineer." It is about a month later and the issue is still not resolved. I still have not received a single update. Pros Great Price and a Great Prodcut Cons Terrrible Customer Service and the UI is not the greatest expericence. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)