# MyFax Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyFax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more. Source: https://www.capterra.com/p/213675/MyFax --- # MyFax Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MyFax ## What is MyFax? Fax server solution that helps businesses send faxes via email in real-time and archive digital copies of received faxes. ## What is MyFax used for? [Fax Server](https://www.capterra.com/fax-server-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyFax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.consensus.com/&name=MyFax) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyFax 3.4 (9) VS. [4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/) Starting Price $5 Flat Rate, Per Month Starting Price $300 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.7 (9) Ease Of Use 4.8 (363) Value For Money 3.4 (8) Value For Money 4.7 (273) Customer Service 2.9 (8) Customer Service 4.8 (233) ## MyFax alternatives [5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [iFax](https://www.capterra.com/p/198884/iFax/) [4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198884/iFax/) [eFax](https://www.capterra.com/p/174254/eFax/) [4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/) Starting price $18.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 71% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/174254/eFax/) [View all alternatives](https://www.capterra.com/p/213675/MyFax/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Faxes 3.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Create, edit, preview, and send faxes electronically Delivery Tracking 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Fax to Email 4.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Receive faxes directly in the email account Email to Fax 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Send and receive emails by electronic fax Automated Routing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tickets are automatically assigned to specific agents based on predefined rules Access Controls/Permissions 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems MyFax 24 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Tickets are automatically assigned to specific agents based on predefined rules Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Store and organize documents in a centralized system Create, edit, preview, and send faxes electronically Send and receive emails by electronic fax Receive faxes directly in the email account Create, save, and store files Search for specific words or phrases within a document or database Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Helps control, track and monitor printing processes Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 3.5 (8) 3.5 Based on 8 reviews ## Pricing Value for money 3.4 (8) Free Trial Home Office User $5.00 Flat Rate,Per Month It includes: - Send 100 Pages - Receive 100 Pages Small Business User $25.00 Flat Rate,Per Month It includes: - Send 300 Pages - Receive 300 Pages Power User $45.00 Flat Rate,Per Month It includes: - Send 600 Pages - Receive 600 Pages Value for money 3.4 (8) 3.4 Based on 8 reviews ## Support, customer service and training options Customer Service 2.9 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.9 (8) 2.9 Based on 8 reviews ## User reviews Overall rating 3.4 Based on 9 reviews Filter by rating 5(5) 4(0) 3(0) 2(2) 1(2) Mentioned topic Sorted by most recent JM Jay M. President Staffing and Recruiting ### "Long-term MyFax user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 April 1, 2025 I have been utilizing MyFax since 2011 and overall I am very satisfied with both usage and price. Pros Very simple to utilize from Microsoft Outlook. Cons Speaking to a customer service agent requires sending an email and them responding back. Turnaround time is often several hours to a day. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BK Branko K. Owner Operator Marketing and Advertising ### "Customer support failed me miserably" 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 1, 2024 Terrible treatment of long term customers Pros The service tends to work fine. No major surprises. No advanced features that would surprise you, no issues you couldn't deal with. Cons I used the service once, then a mistake happened and I had it billing me for another year, without any more usage. When trying to reach out to customer service, there was no phone number to call even though this is not a cheap service. Then the support responses landed in my spam a few times, likely because of an off-shore server that they were sent from. Once the responses arrived, they were robotic at best, with no suggestion for a compromise or an acceptable solution. Terrible, terrible experience, when I didn't even need that much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kati W. Owner Veterinary ### "Fraud Company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 22, 2024 Terrible! I’m going to have to make a complaint for a fraudulent business in order to the charges refunded. You will never get your money back and they will never stop charging you once you sign up. They have no email that provides customer support. you will just get an email bounced back to you that says the same thing. If you call the Support number it is a message saying that they do not have a call support feature anymore. They say that they have a chat feature, but that is also untrue. Theygive you instructions for how to delete the account on your computer which do not work either. This company is a complete scam. Pros I have not had any positive experiences. This company is fraudulent. Do not give them your credit card. Cons This company allows you to sign up online easily. Then there is no way to contact customer service at all. After trying to get this service canceled since November and not even using it, I had to call as if I wanted to set up an account to get a hold of a person who answered right away. He actually pretended he didn’t know what was going on- like he couldn’t understand anything I said, not responding to me, or pretending he couldn’t hear me. He sounded like he was in his parents basement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Murat S. manager Translation and Localization ### "myfax = Fax unsuccessful " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 January 24, 2024 its was great maybe 15 even 10 years ago Pros it was great 10 or 15 years ago but it is way behind times Cons Did not upgrade their technology which is 2 decades old Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Mechanical Engineer Semiconductors ### "Excellent service for faxing electronically." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 28, 2023 Pros This is an amazingly great service for sending and receiving faxes via email. Cons The process works by sending your fax via email, but you have to follow the instructions very carefully. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AA Ahmed A. Information Systems Technician Information Technology and Services ### "One of my favorite products of ALL TIME!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2019 Love it. Easy to use. Money saver. Intuitive. Customer service on point. Pros As an IT administrator, fax machines are literally the bane of my existence. I wasn't trained to fix technology that was invented before toilet paper; however, I am the only IT guy for a ton of clinics and faxing is a necessary evil. Everyone was manually faxing until I showed them myfax.com. After we implemented this site-wide, it was a HUGE upgrade!!!! We saved a ton of money from switching to them. Also a round of applause to the customer service team. They are saints. Taking care of all of the faxing issues anyone has. I love them. Cons What do I like least about myfax? This is a hard one considering everything about them is fantastic. I suppose they could change the font on their website something that pops a bit more. The older gents in the office are having to zoom in to read. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MS Melanie S. Design ### "MyFax ir Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2018 Pros I have used MyFax for years. It is so much easier for me to send faxes via the app or email, than through a separate machine that takes up extra space. The app is user friendly, simple and easy. I can view received faxes, compose new faxes, attach my documents and send right from my desktop, iPad or phone. Cons There is not a single thing I do not like about MyFax and if something did come up, I believe there would be a simple way to reconcile the it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User ### "BAD BAD BAD company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 30, 2018 Pros None that I know of. Once when you call to cancel they will offer a different package. Cons Scam company. they keep charging you every month although you have cancelled it and they refuse the send cancellation confirmation via email.Their bad review is everywhere on line, most of them are about the recurring charge without permission. I wish i have read those review before I will report to Better Business Bureau Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Anthony B. Manger Consumer Services ### "Very Efficient" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 3, 2015 This VoIP solution has helped us handle all our calls, cant say enough good things! Pros Simple to use, great support and continuously being improved. Cons No Cons to speak about this company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213675/MyFax/reviews/) Popular comparisons [eFax vs MyFax](https://www.capterra.com/compare/174254-213675/eFax-vs-MyFax)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)