--- title: "Qwary Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qwary Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/213725/Qwary/" page_type: "product" language: "en" --- # Qwary Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Qwary ## What is Qwary? Qwary is a versatile experience management platform that enhances user engagement, streamlines retention and boosts satisfaction. Our solution drives improvements across processes, products, and digital interfaces, significantly increasing customer value. Analyze customer journeys thoroughly to enable timely interventions, smooth out obstacles, and guide users to superior experiences. Dive deep into digital behavior with session replays, heat maps, funnels, and frustration detection like rage clicks and mouse thrashing. 1. Converse AI: Real-time AI-driven conversations for seamless feedback collection. 2. Feedback: Traditional surveys for structured user insights. 3. In-Product Surveys: Gather targeted feedback within your product. 4. Replays: Analyze user sessions with integrated feedback. Funnels: Optimize user journeys by mapping drop-offs. 5. Analysis: Advanced AI transforms feedback into actionable insights. 6. Analysis: Advanced AI transforms feedback into actionable insights. ## What is Qwary used for? [Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 69 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $199 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qwary?[Manage this product listing](https://www.g2.com/products/qwary/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qwary 4.8 (69) VS. [4.7 (2,924)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $199 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (69) Ease Of Use 4.7 (2,900) Value For Money 4.9 (63) Value For Money 4.5 (2,331) Customer Service 4.9 (60) Customer Service 4.5 (2,159) ## Qwary alternatives [4.6 (10,506)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (979)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/137289/Typeform/) [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) ## FAQs about Qwary Overview ### What problems does Qwary solve? Qwary helps teams fix slow, low-response feedback collection by making branded surveys, NPS/CSAT forms, video surveys, and lead capture quick to launch and easier to complete. Customer experience teams, marketers, product researchers, and onboarding or event managers use it to replace multiple tools, reduce manual setup, and surface actionable sentiment faster. Answer based on 45 reviews Overview ### Which roles and teams benefit most from Qwary? Qwary is most used by founders, CEOs, and directors who need fast customer and market feedback to guide product, growth, and service decisions. Marketing teams and consultants use it to run surveys, capture audience insights, and improve campaigns, while customer experience leaders track satisfaction and identify areas for operational improvement. Answer based on 69 reviews Overview ### What company size and industries is Qwary built for? Qwary is built for small businesses, which make up 97% of reviewers, especially in Marketing and Advertising at 19%. It also appears with Design teams at 12% and E-Learning organizations at 9%. Although positioned for organizations of all sizes, reviewer use centers on surveys, the top use case at 40%. Answer based on 69 reviews Features and Usability ### What are the key features of Qwary? Qwary includes core survey tools like survey builder, customizable templates, branching logic, and multi-channel distribution. Its differentiators are video surveys, website video bubble forms, NPS and CSAT surveys, and sentiment analysis. Reviewers also frequently mention the clean interface, fast setup, and flexible feedback collection across devices. Answer based on 28 reviews Pricing ### How much does it cost and what fees or limitations are included? Qwary starts at $199/month on the Ultimate annual plan, billed annually, for up to 500 responses. The plan includes 20 users, 400+ Zapier integrations, 500 to 5,000 responses and text messages per month, plus video/audio processing, branching, segmentation, workflows, reports, and case management. A free trial is available. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Qwary integrate with? Qwary integrates with Make and connects to platforms including Airtable, Google Sheets, Google Calendar, Slack, Intercom, Mailchimp, and Zoho CRM. Its listed integrations span workflow automation, spreadsheets, communication, scheduling, and CRM, with additional support for tools such as Microsoft Outlook, Trello, and Twilio. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Qwary offer? Qwary provides in person training, live online sessions, webinars, documentation, and videos. These formats can support guided setup, group instruction, self-paced reference, and recorded walkthroughs for teams that are getting started with the product. Answer based on 2 reviews Getting Started and Support ### What customer support options does Qwary offer, and how do users rate the experience? Qwary offers email/help desk, FAQ/forum, a knowledge base, and chat. Users generally describe support as fast, helpful, and attentive, with quick answers and follow-up on issues or requests. Some note the knowledge base can lag behind product changes, and support may occasionally be catching up, but chat remains quick. Answer based on 26 reviews Features ### What features does Qwary offer for surveys and feedback? Qwary offers flexible survey features for feedback collection, personalization, and analysis. Many teams mention conditional logic, templates, multimedia questions, translations, sentiment analysis, and multiple sharing options. Small business and research users often find it easy to build forms, though some advanced features require higher plans and parts of the platform still feel developing. Answer based on 28 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Qwary supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect and review responses more effectively, and build survey workflows faster, allowing teams to gather better insights and make more informed decisions. Surveys & Feedback 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.6 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.3 (19) 63.16% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Templates 4.6 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 4.0 (13) 30.77% of 13 reviewers that rated this feature as important or highly important Import and export data to and from software applications Qwary 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Ratings/Reviews: Ratings/Reviews - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (69) 4.6 Based on 69 reviews ## Pricing Value for money 4.9 (63) Free Trial Ultimate $199.00 Usage Based,Per Month Value for money 4.9 (63) 4.9 Based on 63 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (60) 4.9 Based on 60 reviews ## User reviews Overall rating 4.8 Based on 69 reviews Filter by rating 5(57) 4(11) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent MZ Maria Z. CEO E-Learning ### "Alternative to more popular apps" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 6, 2024 Pros Integration of videos and images Analysis feature is really helpful Easy to use Cons Very satisfied, can't think of any cons at the moment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Graphic Designer Design ### "Great alternative to Typeform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 7, 2022 Pros Nice looking surveys that can be created very easily. The customization options are perfect to stay on brand, and both simple and complex surveys can be created quickly. There is also a lot of possibility for sharing your survey. Cons The autosave feature.. while editing the survey, there's not save button because everything is saved instantly but sometimes, it feels unsure if it's correctly saved (even if it is). Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Typeform was too expensive and Qwary had more features that I needed. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Gardyrhyterforde S. Travailler indépendant Computer Networking ### "Qwary Qwary Qwary est un Légende " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 4, 2022 Je l' utilise pour recueillir des commentaires sur mes événements ainsi que des études de marché pour les produits à venir et des commentaires sur le processus d' intégration .J'avais l' habitude d' utiliser d' autres outils, comme Typeform et d' autres, mais maintenant j'utilise Qwary , qui a toutes ces fonctionnalités et même plus.Extrêmement satisfait du service ! Pros Qwary est un excellent outil pour développer des sondages et recueillir des commentaires.Il propose de nombreux modèles préconçus, mais l' interface Qwary est assez conviviale , ce qui permet de personnaliser facilement le formulaire en fonction de vos besoins.De plus, il offre une variété d' alternatives pour envoyer votre formulaire via Facebook Messenger, y compris un code QR .Les rapports générés sont également assez riches en données et esthétiquement agréables. Cons L' analyse du sentiment français doit être améliorée .Parfois, les résultats sont vagues et nécessitent également une analyse humaine .Mettez les questions ensemble dans un groupe sur la page manquante pour aujourd'hui.Il faut un certain temps pour répondre à une question sur chaque page lorsqu'il y a plusieurs questions dans l' enquête.Je conseille fortement d'arrêter car cette fonctionnalité sera un ajout utile pour aider à réduire le taux d' attrition des répondants . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Raul F. Marketing Manager E-Learning ### "Good multimedia integration " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2022 In addition to using it for creating relatively simple (but beautiful) surveys, I am also experimenting with other uses related to customer experience / funnels and creating video surveys that pop up on the site, and are useful to teach about the products and gather leads. Pros What I like the most is the clean interface, similar to Typeform. It is a format that is easy to create, and easy to share. It looks great on mobile, desktop and tablet. I can use the link at the footer of my newsletters to gather feedback if readers enjoyed it, and what to improve. Also keeping track of data such as the evolution of the number of answers and sentiment analysis gives me valuable information on how to improve and to know if we are on the right track. Cons Some of the newest features are not included in my plan. Also, I would like to pass variables from the link of the survey (?XX section) into the results of the survey, to identify the users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David G. Digital Growth Specialist Information Technology and Services ### "Nice product to collect NPS and Customer experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 10, 2022 Great experience for the current options Pros I love the capabilities the product has, considering its visuals, I use it to collect customer experiences, and then, I use webhooks to automate all my processes, depending on the result, I'll give my clients one thing or another. Cons I'd like to see some kind of basic operations inside the product, for example, to give qualification for a possible Lead, things u can do with TypeForm Switched from [Typeform](https://www.capterra.com/p/137289/Typeform/) Cost Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dean G. Integral Life Coach E-Learning ### "Is the Most Powerful Survey Software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 25, 2022 It's great. I love the video and audio integration for both sides, the sender and recipient. Pros I love the simplicity of this tool. It is easy to use and the data is collected quickly. I can create surveys within minutes and then send them out to my team. My team and I can receive the reports and use them to make decisions. Cons At first it was frustrating not to have the ability to create personality tests, but if you use the logic ruls, you can create something to meet your needs. Switched from [Marquiz](https://www.capterra.com/p/216748/Marquiz/) [Formaloo](https://www.capterra.com/p/235640/Formaloo/) [Typeform](https://www.capterra.com/p/137289/Typeform/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HH Harman H. Founder Online Media ### "Qwary, one of the best questionnaire software that I have ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 15, 2022 Value for money and would recommend to fellow professionals to use due to it's easy user interface and multiple functionality. Pros I used this Qwary for my MBA final project where an online survey was done and all the data was compiled and analysed for submission. It was an easy process with straight forward interface and multiple functionality. It really helped me to focus more on my project. Cons The user interface when trying to analyse data could be better as in more options on which data to present in more visual stryle. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kristin K. online therapist Health, Wellness and Fitness ### "Qwary is a great product that I use daily for my online therapist business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 12, 2022 It has been great! I love the software and I am very happy with the customer support I have received whenever I had questions or ran into a problem. Pros I like the ease of use, the available templates, the UI, and the ease of use for clients/customers. Cons The sentiment collection does not understand my clients. My clients give feedback containing what issues they have struggled with and how my service has helped them. So when they write about their struggles, the software assumes that it is something negative about my service. It would be nice I could somehow override this. At the same time it is not crucial for me or my business. Switched from [Formaloo](https://www.capterra.com/p/235640/Formaloo/) Had both, and decided to stick with Qwary as it overall is a better product for me. It is simpler to set up and I also like the aesthetics better Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KJ Ken J. Founder Non-Profit Organization Management ### "Beautiful surveys" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 6, 2021 I was pleasantly surprised by how good this product is. It's like Typeform, but with more features. Pros mobile-friendly, great designs. It also has the video ask feature that Typeform has. Cons It doesn't link to Google Docs easily and free like Typeform does. Alternatives considered [Typeform](https://www.capterra.com/p/137289/Typeform/) Reasons for choosing Qwary Video surveys is the primary reason. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Christian D. Owner Events Services ### "Very good tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2021 Very happy with the product. Pros I'm using Qwary to get customer feedback. The Feedback forms look awsome, very simple and intuitive --> it just does the job. Cons I'm not fully satisfied with the analytics section. I'm getting the data I need but it could be easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213725/Qwary/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.