--- title: "Qwary Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Qwary Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/213725/Qwary/" page_type: "product" language: "en" publication_date: "2026-09-28" --- # Qwary Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Qwary ## What is Qwary? Qwary is a versatile experience management platform that enhances user engagement, streamlines retention and boosts satisfaction. Our solution drives improvements across processes, products, and digital interfaces, significantly increasing customer value. Analyze customer journeys thoroughly to enable timely interventions, smooth out obstacles, and guide users to superior experiences. Dive deep into digital behavior with session replays, heat maps, funnels, and frustration detection like rage clicks and mouse thrashing. 1. Converse AI: Real-time AI-driven conversations for seamless feedback collection. 2. Feedback: Traditional surveys for structured user insights. 3. In-Product Surveys: Gather targeted feedback within your product. 4. Replays: Analyze user sessions with integrated feedback. Funnels: Optimize user journeys by mapping drop-offs. 5. Analysis: Advanced AI transforms feedback into actionable insights. 6. Analysis: Advanced AI transforms feedback into actionable insights. ## What is Qwary used for? [Survey](https://www.capterra.com/survey-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Market Research](https://www.capterra.com/market-research-software/) Top alternative Featured Overall rating Based on 68 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price $199 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Qwary?[Manage this product listing](https://www.g2.com/products/qwary/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Qwary 4.8 (69) VS. [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $199 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (69) Ease Of Use 4.7 (2,910) Value For Money 4.9 (63) Value For Money 4.5 (2,341) Customer Service 4.9 (60) Customer Service 4.5 (2,169) ## Qwary alternatives [4.7 (985)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (393)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (457)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (123)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Qwary Overview ### What problems does Qwary solve? Qwary solves slow, fragmented customer-feedback collection by letting teams build branded NPS, CSAT, market-research, lead-capture, and video surveys quickly from templates. Conditional logic, multimedia questions, multilingual distribution, and response analytics help customer experience teams, marketers, researchers, and ecommerce operators identify satisfaction trends and decide follow-up actions. Answer based on 44 reviews Overview ### Which roles and teams benefit most from Qwary? Qwary is most used by founders, CEOs, owners, and directors who collect customer feedback to guide business decisions. Marketing leaders and agencies use surveys to measure campaign and audience responses, while consultants, product managers, project managers, and operations teams gather stakeholder input, track satisfaction, and prioritize service improvements. Answer based on 69 reviews Overview ### What company size and industries is Qwary built for? Qwary is built for organizations of all sizes seeking to improve customer and product experiences, with 97% of reviewers from small businesses. Its leading industries are Marketing and Advertising (19%), Design (12%), and E-Learning (9%). Reviewers most commonly use Qwary for surveys, representing 40% of reported use cases. Answer based on 69 reviews Features and Usability ### What are the key features of Qwary? Qwary includes a survey builder with customizable questions, templates, branding, and conditional branching logic. Differentiating features include video surveys and a video bubble widget for feedback collection and lead capture. It also supports NPS and CSAT surveys, multilingual distribution, sentiment analysis, and visual reporting dashboards. Answer based on 28 reviews Pricing ### How much does it cost and what fees or limitations are included? Qwary starts at $199 per month on the annual Ultimate plan, billed annually, for up to 500 responses. The plan includes 20 users, 400+ Zapier integrations, 500-5,000 responses per month, and 500-5,000 text messages per month. A free trial is available. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Qwary integrate with? Qwary integrates with 10 third-party tools, including Airtable, Google Calendar, Google Sheets, Intercom, Mailchimp, Microsoft Outlook, Slack, Trello, Twilio, and Zoho CRM. These connections support survey distribution, scheduling, communication, data management, and customer relationship workflows across commonly used business platforms. Answer based on 12 reviews Getting Started and Support ### What training and onboarding options does Qwary offer? Qwary provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online sessions support guided setup, webinars offer group instruction, documentation provides written reference, and videos allow self-paced review of features and steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does Qwary offer, and how do users rate the experience? Qwary offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. Users generally describe the support team as responsive, knowledgeable, and helpful, often resolving questions quickly and following up on requests. Some users note that Knowledge Base documentation can lag behind product updates, though chat responses are usually prompt. Answer based on 26 reviews Features ### What features does Qwary offer for building surveys? Qwary provides flexible survey building with conditional logic, varied question types, templates, media, multilingual options, sentiment analysis, and distribution tools. Marketing teams and research users value its intuitive setup and integrations through webhooks, though some advanced capabilities require higher plans and a few developing features need greater maturity. Answer based on 28 reviews ## Features AI summary Based on 10,704 Survey reviews Capterra data shows that buyers of survey software rank the following features as their top priorities: - **Customizable Questions** (**55%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**56%**) - **Survey Builder** (**53%**) Qwary supports all three features that reviewers rate most highly: **Customizable Questions**, **Surveys & Feedback**, and **Survey Builder**. Together, these capabilities help businesses create tailored surveys, collect and review responses more effectively, and build survey workflows faster, allowing teams to gather better insights and make more informed decisions. Surveys & Feedback 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Survey Builder 4.6 (18) 61.11% of 18 reviewers that rated this feature as important or highly important Create and manage surveys Reporting/Analytics 4.3 (19) 63.16% of 19 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Customizable Fields 5.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Customizable Templates 4.6 (15) 53.33% of 15 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Data Import/Export 4.0 (13) 30.77% of 13 reviewers that rated this feature as important or highly important Import and export data to and from software applications Qwary 38 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Mobile Survey: Distribute a survey via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Language: Manage and support multiple languages - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Question Piping: Integration of respondents' answers from previous survey questions into subsequent questions or text - Ratings/Reviews: Ratings/Reviews - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Quotas: Limit the number of participants with certain characteristics you want to complete the survey - Response Validation: Ensure the answer provided fits set parameters (numerical, positive number, etc.) - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Skip Logic: Skip over or route respondents to different questions based on their previous answers - Support Audio/Images/Video: Allow media to be embedded in the question or answer options - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.6 (69) 4.6 Based on 69 reviews ## Pricing Value for money 4.9 (63) Free Trial Ultimate $199.00 Usage Based,Per Month Value for money 4.9 (63) 4.9 Based on 63 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Airtable](https://www.capterra.com/p/146652/Airtable/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ BHN Rewards](https://www.capterra.com/p/161911/Rybbon-Digital-Incentives/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (60) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (60) 4.9 Based on 60 reviews ## User reviews Overall rating 4.8 Based on 68 reviews Filter by rating Counts reflect reviews available in this feed. 5(57) 4(10) 3(0) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Arman M. Demand generation specialist Used the software for: Less than 1 year ### "Unbelievably good - on par with the best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2021 Excellent customer support. The team really listens to customer feedback, their webinars are super in depth and top notch. The team is a solid as the product. Pros First, the UI/UX is really great and reminds a LOT of Typeform. It's super snappy, no lags, super crisp looking a real pleasure for the eyes. Honestly, if do a blind test most will think it's Typeform. Crazy. Second, the range of options are staggering, I couldn't even list them all here, seriously: - video forms, you can collect customer feedback - video chat bubble for lead generation is pretty unique for a form builder - translation API for quickly translating your form in other languages - lots of native integrations (Gmail, Outlook, Airtable, and many more...), without counting Zapier and Webhooks. - The flow builder is super rich with a breadth of options, you can also do conversational forms and so much more. There is so much options that it almost appeals to add a visual flow builder at some point. Third, the analytics are one of the best I have seen and will convince any corporate clients: extremely detailed visual reports, GeoIp collection with world map representation by country, you can compare answers for each question and even better: sentiment analysis. Cons Nothing. to be more specific Qwary is so fully fledge that you almost with it had a visual flow builder. The conditional form building is almost limitless. Having also way to visual representation of those condition would be awesome. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kristin K. online therapist Used the software for: Less than 1 year ### "Qwary is a great product that I use daily for my online therapist business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2022 It has been great! I love the software and I am very happy with the customer support I have received whenever I had questions or ran into a problem. Pros I like the ease of use, the available templates, the UI, and the ease of use for clients/customers. Cons The sentiment collection does not understand my clients. My clients give feedback containing what issues they have struggled with and how my service has helped them. So when they write about their struggles, the software assumes that it is something negative about my service. It would be nice I could somehow override this. At the same time it is not crucial for me or my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dan S. Marketing Director Used the software for: Less than 1 year ### "Broken" 2.0 Overall Rating 2.0 2.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 1/10 September 22, 2021 Disappointing. Pros I love that I can build video surveys with this. Cons I spent a ton of time trouble shooting a video survey only to have some customers still not be able to use it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Verified Reviewer Graphic Designer Used the software for: 3-5 years ### "Great alternative to Typeform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 8, 2022 Pros Nice looking surveys that can be created very easily. The customization options are perfect to stay on brand, and both simple and complex surveys can be created quickly. There is also a lot of possibility for sharing your survey. Cons The autosave feature.. while editing the survey, there's not save button because everything is saved instantly but sometimes, it feels unsure if it's correctly saved (even if it is). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Natapol S. COO Used the software for: Less than 1 year ### "The Swiss Knife of Professional Survey." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2021 I actually use Qwary for both my business and hobby forms/survey. It is that flexible. The analytics functions and conditional logics are straight forward and do everything they are supposed to do. The ability to use video in the form is the next level. Qwary simply can do everything you can imagine. Pros I have used Qwary for almost 5 months now, and it has been very pleasant. UI/UX are very simple and intuitive. Everything looks nice and clean. There are so many features, yet all the steps are easy to figure out immediately. What I really love about Qwary is that, while it has all the punches of professional survey with all the analytics and such, it is flexible and full of so many features that you can make enjoyable and refreshing survey especially with the video ability. Qwary can just do it all. The amount of features are more than I could ask for. Lastly, the video bubble/widget that was recently implemented is so awesome and put Qwary to the next level. Cons For professional surveys, I think this is perfect. But since Qwary is so flexible that it can be used in many other ways, I would love to see some more of a modern and colours in the templates/designs. It is not vital, but it could win a lot more admirer. Undeniably first impression and look are very important. Some of my friends that I recommend Qwary were not impressed at the beginning because of the UI/design. They said it is not as beautiful as some other forms without knowing that Qwary is far more powerful than those they mentioned. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ivan N. Marketing Director Used the software for: Less than 1 year ### "Like Typeform, but with higher potential" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2021 I made the transition from Typeform to Qwary and the process is more or less the same. When it comes to creating, designing, and form interface, there are many parallels to be drawn. The things that stand out to me the most are the video features and outstanding customer service. There is a lot of value here, especially for the price of the lifetime deal and I look forward to using Qwary as part of my marketing mix moving forward. Pros \- On par with Typeform - Easy to use, especially if you're coming from Typeform, it's almost identical - Outstanding and fast customer support - Video recording directly from the form Cons \- Lack of URL customization - Can be buggy and requires work on the CS end - Unable to create line breaks in the description section for questions - Limited integrations but can be solved via Webhooks Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Eddy C. Founder Used the software for: Less than 1 year ### "Finally! Typeform alternative that won't break your bank." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 9, 2021 I'm very happy with Qwary's quality, functionality, and pricing. In terms of quality, it is on par with the big players like Typeform (or even better). The only drawback is its lack of native integrations which I believe will be developed in the near future. Qwary is definitely a must-have for entrepreneurs and founders. Pros Qwary is very easy to use. Simple and clean UI. It is built mainly for NPS and CSAT survey but with creativity, you can expand its capabilities for multiple use cases including market survey, consumer behaviour survey, and even as a simple sign up form. Qwary also has built-in video survey feature which will boost the survey completion rate, especially when none of your competitors is using such a thing. Moreover, it also has branching logic and a video bubble feature like VideoAsk. When getting started, they have many templates for different use cases as an inspiration. If you want quick deployment, just pick a template and give it a little bit of tweaking here and there and you are good to go. Cons The integration is very limited and requires Zapier. For small businesses, we can't afford Zapier. I hope they build more native integrations with CRM, ESPs, and other automation tools like Integromat and Pabbly Connect. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jitin S. Consultant Used the software for: Less than 1 year ### "Solid tool for creating engaging surveys and collecting feedback." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 5, 2021 Simply Wow. Easy-peasy. I love what Qwary is offering and a very reasonable price. It truly is a solid, feature rich platform for surveys, feedbacks. Pros Qwary is a great tool for creating surveys and collecting feedback. It provides loads of pre-designed templates, however Qwary's interface is very simple to use which allows to easily customize the form to your heart's content. Also, it provides a number of options to deploy/distribute your form like QR code, via FB messenger and many more. The reports generated are also very rich in data and visually pleasing. Cons I am yet(hope not :-) to find any major flaw as such in Qwary. I would be even more pleased to see pre-designed templates for the mobile-Portrait mode in particular. All templates work fine in landscape mode but in portrait mode it becomes a bit bland. I could be doing something wrong here so please do not consider this as a flaw. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mario M. CEO Used the software for: Less than 1 year ### "I'm truly in love with Qwary" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2021 I'm using them for quick success stories and feedback from my clients on projects I have done for them. Pros First, the developer really is trying to make an amazing app (I think they already did), but you can tell from the way they answer and how knowledgeable they are on the tool, they are really paying attention to what the clients are asking, I have already seen a couple updates during my short time with the tool. The surveys look amazing, I have a couple survey like tools that work but does not look as good as Qwary, this surveys look great, then there is also the templates they already have, I have used a couple already Cons Nothing so far that I disliked, I would have liked more credits but this is probably more than what I will ever need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BE Bonita E. Burnout Prevention Strategist Used the software for: Less than 1 year ### "Excellent Survey Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2021 Pros I'm super happy with Qwary. I looked at a lot of options before choosing Qwary and am very happy with my choice. The interface is quite intuitive, the help centre works well, and the customer service is outstanding. I'd highly recommend this software. One final note: I was in touch with the developers to see if they could provide a new function, one of the developers actually hopped on a Zoom call with me, asked me lots of questions and committed to making the function part of their platform. That's amazing. Cons It's my first time using a survey platform, so it took me a little bit to figure it out, but within minutes it all made sense and I had my first in-depth survey up quickly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/213725/Qwary/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.