--- title: "PlayMetrics Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PlayMetrics Software - reviews, pricing plans, popular comparisons to other Club Management products and more." source_url: "https://www.capterra.com/p/213729/PlayMetrics/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # PlayMetrics Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PlayMetrics ## What is PlayMetrics? PlayMetrics acts as the single source of truth for everyone in your youth sports organization. Clubs, leagues, tournaments, state associations, and governing bodies are overcoming their toughest business challenges with the most user-friendly Operating System in youth sports. Accomplish more, stress less, and give your members an experience worth raving about. ## What is PlayMetrics used for? [Club Management](https://www.capterra.com/club-management-software/)[Registration](https://www.capterra.com/registration-software/)[Sports League](https://www.capterra.com/sports-league-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PlayMetrics?[Manage this product listing](https://www.g2.com/products/playmetrics/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PlayMetrics 5.0 (30) VS. [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (30) Ease Of Use 4.2 (5,835) Value For Money 4.9 (27) Value For Money 4.2 (3,609) Customer Service 5.0 (28) Customer Service 4.5 (3,336) ## PlayMetrics alternatives [4.3 (148)](https://www.capterra.com/p/198905/SmartRec/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (44)](https://www.capterra.com/p/252344/DaySmart-Recreation/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (558)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (127)](https://www.capterra.com/p/141309/Jumbula/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/213729/PlayMetrics/alternatives/) ## FAQs about PlayMetrics Overview ### Which roles and teams benefit most from PlayMetrics? PlayMetrics is most used by youth sports club executives, operations directors, and administrators who manage registrations, member services, payments, communications, and club logistics. Coaching directors, academy leaders, and soccer coaches rely on it to organize teams, schedules, player information, and coaching activities, while owners and board leaders monitor club operations and administration. Answer based on 30 reviews Overview ### What company size and industries is PlayMetrics built for? PlayMetrics serves small sports organizations: 97% of reviewers are small businesses, and 87% work in sports. It also supports nonprofit organization management, representing 10% of reviewers, and business supplies and equipment at 3%. Enterprise users account for 3%. Its most common use case is club management, cited by 48%. Answer based on 30 reviews Features and Usability ### What are the key features of PlayMetrics? PlayMetrics offers scheduling and calendar management, including automated scheduling, calendar sync, team calendars, and facility scheduling. It also includes registration and event management, attendance tracking, billing and invoicing, payment processing, communication tools such as chat, email, SMS messaging, and alerts, plus reporting, contact management, and mobile access. Getting Started and Support ### What training and onboarding options does PlayMetrics offer? PlayMetrics provides in person training, live online sessions, webinars, documentation, and videos. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for reviewing features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does PlayMetrics offer? PlayMetrics provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep assistance. Users describe the support experience as responsive and helpful, with quick answers, phone access, and staff who guide setup and troubleshooting. Some note an initial learning curve, but support is often described as prompt and attentive. Answer based on 8 reviews ## Features AI summary Based on 1,374 Club Management reviews Capterra data shows that buyers of club management software rank the following features as their top priorities: - **Membership Management** (**63%** of reviewers rated this feature as critical) - **Payment Processing** (**62%**) - **Electronic Payments** (**64%**) PlayMetrics supports all three features that reviewers rate most highly: **Membership Management**, **Payment Processing**, and **Electronic Payments**. Together, these capabilities help clubs manage member records, handle transactions accurately, and collect payments digitally, allowing teams to keep operations organized and improve the member payment experience. Membership Management 5.0 (24) 66.67% of 24 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Electronic Payments 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Booking 4.9 (12) 16.67% of 12 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Registration Management 4.6 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Billing & Invoicing 4.8 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Payment Processing 5.0 (23) 69.57% of 23 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions PlayMetrics 59 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - Live Chat: Ability to chat online in real time - Member Accounts: Accounts held by members of an organization - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Online Booking: Book meetings and appointments through a website or digital platform - Online Registration: Real-time registration over the web - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Team Management: Organizing a group of people to accomplish a task - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.9 (30) 4.9 Based on 30 reviews ## Pricing Value for money 4.9 (27) ### Starting price Free trial not available Value for money 4.9 (27) 4.9 Based on 27 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (28) 5.0 Based on 28 reviews ## User reviews Overall rating 5.0 Based on 30 reviews Filter by rating Counts reflect reviews available in this feed. 5(29) 4(1) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful AD Academy Director Academy Director Used the software for: 3-5 years ### "Best Club Soccer Operating System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2023 It has been great! Pros Playmetrics has been instrumental in enabling us to collect registration fees that were previously going uncollected. Despite the slight increase in system costs, it has proven to be a worthwhile investment by generating additional revenue for our organization. Furthermore, Playmetrics has significantly enhanced our ability to stay organized. Cons Compared to WhatsApp, which focuses solely on communication, Playmetrics may not be the best communication app. Team managers often prefer to use group chat on WhatsApp or other primary messaging apps. However, it is essential not to allow that as the sole means of communication. Playmetrics offers the group chat feature, which functions effectively, but it also provides numerous other features that parents must fully become accustomed to and benefit from. MS Member Services Director Member Services Director Used the software for: 1-3 years ### "St. Louis Scott Gallagher" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 3, 2023 We have nothing but positive things to say about PlayMetrics. Aside from the overall quality and efficiency it has helped bring many administrative aspects of the club, the customer service is second to none. Our questions or issues are always responded to and handled quickly. In addition, no request is too large or too small for the PlayMetrics team. No matter what we need, we are always met with the same customer service each team. Pros We love that PlayMetrics is a one stop shop for all of our teams in terms of club and program registrations, calendars, communication, etc. In addition having the ability to collect information, share video, etc all with individual is extremely important and reduces the amount of alternative apps we have to use. Cons We would love to see the sibling discount feature used for Club Registration be recognized even when families register players at different times. It would cut down on the amount of refunds that we have to process for the sibling discounts as our teams are all formed at different times throughout the month of June. We would also love to see continued growth of the app. ED Executive Director Executive Director Used the software for: 1-3 years ### "Excellent from start to every day use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 10, 2022 It has been exceptional. My entire team is pleased with the change to Playmetrics! Pros I’m very happy with the admin and club management aspect of things as a coach I really like the useability of the app especially game time when you have to have quick chats or scheduling updates. I like having the entire schedule accessibility to the other parents at my fingertips. Cons Playmetrics team is always willing to work through any challenges we may have with the software because they always want to get better. One feature I wish we could develop better is registration or program edability with a mobile platform. BM Board Member Board Member Used the software for: 1-3 years ### "Great suite of products for managing a soccer club or organization" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2022 Pros We love how it's soccer-focused - it's not generic for multiple sports - it gets the workflows and processes of a soccer organization and tries to support them with soccer-specific knowledge, which is super helpful. From session planning to parent communication, to tryout and registration management, it really has given up more power to manage our 900+ players spread across 8 grades of activities. Cons As a town -based organization, it's a little challenging because club soccer is based on birth year, where we are by school grade. It renders a few features a little hard to use, but with some planning, you can work around this limitation fairly easily. They have had multiple conversations with us about how that could improve, so I'm hopeful future development in this area will make the product even more flexible. MC Matt C. Director of Coaching Used the software for: Less than 1 year ### "Amazing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Our club has been incredibly impressed with PlayMetrics since the first time we saw PlayMetrics in action via a demo and we have continued to be impressed throughout the onboarding process and daily use. The onboarding process was a breeze and the software can do everything that was demonstrated and much more. Anytime we have had a question the support has been very prompt and helpful. Our club is running much more efficiently now and the experience of our families is far improved. I highly recommend PlayMetrics! Pros PlayMetrics was able to be a single software source that was able to replace multiple software sources we were previously using. The efficiency the club gained from having everything in one spot has been invaluable. The user experience for our staff and for our families has been unbelievable. The support whenever we have had a question has been prompt and very helpful. Cons Our former registration program was "free" but the credit card processing fees were much higher. We were also paying for a separate communication and scheduling platform. When we factored in the savings from processing fees and the cost of not having to pay for the other system we ended up having a minimal cost impact for a far superior system. mike B. Club Advisor Used the software for: 1-3 years ### "It's exactly what club soccer needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2023 I have tried numerous apps for team communication and management, but what sets the PlayMetrics app apart is its integration with the club operating system. This integration takes care of all the setup, automatically updates our schedules on the app, and instantly communicates any changes to the team, such as field closures. Additionally, I appreciate the app's coaching capabilities, including drills, season planning, game lineups, player evaluations, and resource sharing with players. The parents of our players have informed me that they have noticed a significant improvement in communication and overall professionalism of the club, with PlayMetrics playing a substantial role in that. Pros The app's user-friendly interface allows me to have oversight and manage everything from my phone, which is fantastic as I'm always on the go. Cons I'm eagerly anticipating the game-changing additional features that I've heard are on their roadmap for 2024! RE Registrar Registrar Used the software for: Less than 1 year ### "New PlayMetrics User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2024 Pros The interface of PlayMetrics is so easy for admins, parents, coaches and players. Overall, our club loves this program. Cons We have had a couple of things we wish PlayMetrics could do. However, we have reached out to their service department and they have put requests in to add in the future. DO Director of Operations Director of Operations Used the software for: Less than 1 year ### "Youth Soccer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2022 The customer service is the clincher for us. If there is a problem, we can get help almost immediately. Including getting a person on the phone or on a screenshare to figure out how to get something done. Thier reporting is somewhat customizable so that you can get the information that you need very easily. Pros The efficiency. We can set up a registration and the system does everything from there. We very rarely have to chase anyone for payment anymore. Camps are marketed directly to our members that are eligible. Field closures are instantly updated on the player and family's app. It's communication capabilities are seamless. Cons There have been hiccups in set-up, but the playmetrics team was quick to respond to help us stay on course. They are very proactive and supportive for both admin and our players. We have moved our entire club over as of June and I get no questions from our membership about thier accounts anymore. OW Owner Owner Used the software for: 3-5 years ### "NASA TopHat Parent Review- Atlanta" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Pros Ease of use with communicating with parents/coaches/club. Scheduling and updating are easy as well. Cons Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there. CD Club Director Club Director Used the software for: Less than 1 year ### "Playmetrics" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 4, 2023 For me, Playmetrics is more than an app; Its standout live call feature shows true dedication to customer service, placing it leagues ahead of others that restrict their customer support to only emails. Pros Customer Service, Payments, Communication. Cons This is not something I dislike however I would like to see more of the ongoing feedback options where we have a voice for input on features, kind of like a focus group of loyal customers that want to provide ideas from our perspective to improve the app. [View all Reviews](https://www.capterra.com/p/213729/PlayMetrics/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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